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Opiniones de Lagoon Gardens

3.5 out of 5
Lagoon Gardens
Teouma Road, Port Vila, Efate

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 84 de 161 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 54 de 161 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 161 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 161 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 161 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alexandre, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gran baza en Port Vila
Una estancia muy agradable gracias al entorno, la forma de ser del personal del hotel y la ayuda prestada cuando requerimos de informaciones.
Respuesta de Chris Lombardo, el 23 oct. 2018
Gracias por revisar su estancia con nosotros. Nos complace que haya tenido una buena experiencia y haremos todo lo posible para mejorar nuestros servicios.

10/10 Excelente

Sherryl

Le gustó: Limpieza y servicio y personal
I was not able to experience the property or surrounds because of Air Vanuatu going into voluntary liquidation, but the staff there particularly Morgan Bragg was sensational, extremely helpful and very caring.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Dirk, Berlin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice people
Se hospedó 5 noches en mayo de 2024

8/10 Bueno

Andrew

No le gustó: Condiciones de la propiedad
The property is no longer called Lagoon Gardens and was very hard to find with that in mind the rooms could have some minor maintenace done to them to make them nice
Se hospedó 7 noches en marzo de 2024

8/10 Bueno

KUNITOSHI

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stuff are friendly and facilities are so good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Myriam, el 10 mar. 2024
Thank you for taking the time to leave us a review. we are thrilled to hear that you loved your experience with us.

10/10 Excelente

TREVOR, Sandy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place for short stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Myriam, el 10 mar. 2024
Thank you for taking the time to leave us a nice review . we are thrilled to hear that you loved your experience with us.

10/10 Excelente

Miguel

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this place hospitality was amazing the staff are very lovely help you with whatever you need it is very private quiet and amazing view to the lagoon the owner was great and very helpful and GREAT food
Se hospedó 1 noche en febrero de 2024
Respuesta de Myriam, el 10 mar. 2024
we appreciate your feedback and are delighted to know you enjoyed our service. Thank you

8/10 Bueno

S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en febrero de 2024
Respuesta de Myriam, el 11 mar. 2024
we appreciate your feedback. Thank you

2/10 Terrible

Roberto

Se hospedó 3 noches en febrero de 2024
Respuesta de Morgan, el 13 feb. 2024
I would like to thank Roberto for showing his arrogance towards those that go out of there way to help a tourist.To set things straight Roberto was 3 days late to arrive, with absolutely no communication.He arrived at 6,30 pm on his last day of booking.The room had been taken at 4,30.He was offered an alternative room for his final night but he wouldn't accept it.My staff rang around, took him to another establishment, paid in excess of his booking with us.I was proud of how my staff handled this situation and went out of there way to accommodate the gentleman, Cheers Roberto,signed Management.

10/10 Excelente

Robert, Hiawassee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice lady running the place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Myriam, el 10 mar. 2024
Thank you Robert for staying with us, we appreciate your feedback.

10/10 Excelente

camille

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Warm and authentic
Morgan was very welcoming and helpful getting us acquainted to Port Vila. He went out of his way to make our short stay with him memorable. If you’re looking for a local experience talk to Morgan and he’ll sort you out.
Se hospedó 2 noches en febrero de 2024
Respuesta de Myriam, el 10 mar. 2024
we appreciate your feedback and are delighted to know you enjoyed our service. Thank you

10/10 Excelente

Bonnie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Great affordable, simple and clean accomodation. Beautiful gardens, room was suoer simple but clean and had aircon. Lovley helpful staff and the owner shared his local knowledge of Vanuatu as well.
Se hospedó 5 noches en enero de 2024
Respuesta de Myriam, el 9 ene. 2024
Thank you for staying with us. appreciate your feed back,you welcome back anytime.

8/10 Bueno

Prachi

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
Property is run down and not as clean, however the staff service was exceptional, they were so helpful and provided an amazing service overall. The property has a good view and outdoor area where you can relax. Breakfast was amazing.
Se hospedó 3 noches en diciembre de 2023

4/10 Malo

Ruby

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023

8/10 Bueno

Neil, Tinana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, private, individual bungalows. Beautiful gardens and decking beside the lagoon. Staff are very friendly and helpful. Free breakfast was more than adequate with fresh tropical fruit. Requires some tlc but for the price it's easy to overlook.
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

karin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very private,stunning garden,awesome staff
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Marco

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

leesa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful gardens and lagoon. Staff were awesome!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rinnie, el 25 nov. 2023
Thank you for your feedback.

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely loved staying here. The ladies are great, Morgan is awesome.. I will definitely stay here again
Respuesta de Morgi , el 28 oct. 2023
Thanks Tina, we enjoyed having you.Take care, and continue enjoying your job.

10/10 Excelente

Harmony

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place 10 min from town. Walk to super and local market. Easy acces to all Efante.
Se hospedó 3 noches en octubre de 2023
Respuesta de Morgi , el 23 oct. 2023
Thanks harmony. Loved the time spent around the BBQ over the water.Enjoy the rest of your stay in vanuatu.Morgan

10/10 Excelente

Marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Morgi, el 23 oct. 2023
Thanks Marc.Appreciate the review.Morgan

10/10 Excelente

Courtney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had the most enjoyable stay at Lagoon Gardens (Villa Chaumieres). Owners and staff were kind and helpful and we felt like we were welcomed into their own home here. Miriam took us out an an amazing day trip to explore the surrounding hotspots for both tourists and locals. I would highly recommend anyone to book here.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Morgi, el 23 oct. 2023
Thanks Courtney.Hope you got home safely, and life is good.Hope to see you back one day.Morgan

10/10 Excelente

Maja, melbourne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As a solo traveller I had the best time here and even extended my stay for a few extra nights! The bungalow was spotless and surrounded by nature and even if I happened to be there on rainy days it was just so relaxing and peaceful! 10 min ride from town with an easy access to buses just out front. All the staff is quiet amazing, kind and attentive. Big shout to Myriam and Morgan for always looking after me and for the great service&recommendations! Will definitely be back ♥️
Se hospedó 3 noches en septiembre de 2023
Respuesta de Morgi , el 23 oct. 2023
Thanks Maja.Glad you enjoyed.Thats what Lagoon Gardens is all about.Morgan

8/10 Bueno

Donna

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We enjoyed our stay. Beautiful lagoon view, big rooms and balconies. Friendly, helpful staff. The place has a relaxed vibe that suited us. Easy transport to town on local buses. Morgan will organise any bookings or tours for you. We will return.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Morgi, el 23 oct. 2023
Thanks Donna.Appreciate the remarks, and the girls and i will be happy to see you again.Morgan.

10/10 Excelente

Sabrina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoyed my stay. The staff was super friendly and helped me booking tours and getting to places. The bungalow had everything you need (fridge, microwave, kettle, cutlery...). It was easy to catch a bus into Vanuatu town for 150 Vatu. The breakfast (coffee, tea, toast, jam, eggs, pancakes, peanut butter, fruit) with a view overlooking the water was lovely.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Morgi, el 23 oct. 2023
Thanks Sabrina, loved having you.Yes, my staff are special.Morgan

6/10 Aceptable

Doris

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
The vegetation around the property was lovely. We had a view of the lagoon but it was unsafe to swim or snorkel so we didn't use it. It appears that the place has had a tough time with Covid and other matters. Morgan was great and helpful. Pictures on the website are older. Several areas on the property could be updated.
Se hospedó 6 noches en agosto de 2023
Respuesta de Morgi , el 23 oct. 2023
Thanks Doris.We are still trying to get the old pictures removedIts frustrating,Since rebranding to LAGOON GARDENS, with the current website up, many folk still only see the old website/pictures.Cheers,Morgan.

10/10 Excelente

Marie-Laure

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parfait pour se reposer
Hotel familiale plein de charme, chambre spacieuse, petit déjeuner copieux.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Audrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel calme, photo conforme à la description. Accueil chaleureux, environnement florale très agréable.
Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Letizia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked here for one night, but we were left stranded by the airline, so we stayed for three nights: It has been a beautiful experience, the staff was incredibly helpful and kind, they helped us in every way they could. The place is quiet and charming, the garden beautiful, breakfast is rich, and we enjoyed the view on the lagoon and the free kayaks. Very good value for money, if you are looking for tranquillity.

10/10 Excelente

Jamie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the location and friendly atmosphere, always a pleasure supporting local businesses. Would stay again
Se hospedó 11 noches en julio de 2023

10/10 Excelente

Shaun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Like staying with family
We had a fantastic time at this location. The staff were so helpful and couldn't help us enough. There is a relaxed vibe at the location, and the reviews regarding the great breakfasts are true! It is super easy to catch a bus into the main town or even stroll. There is a supermarket close by and our favourite bakery the Shefa. We highly recommend this place!
Se hospedó 10 noches en julio de 2023
Respuesta de Morgi, el 18 jul. 2023
Thanks Shaun. Much appreciated.Your 2 weeks went so quickly.It all comes so naturally to our great staff.We enjoy making a stay such as yours enjoyable.Regards,Morgan

8/10 Bueno

Natalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice, basic accommodation
Nice spot to base yourself to explore Efate! The included breakfast was really tasty (toast, fruit, coffee and eggs or pancakes for our two days). It was good to learn that you can use their kitchen to prepare your own meals as there is no restaurant on site. There is a supermarket and more accommodation serving meals within walking distance. Our room was above the reception, so there was a bit of noise from downstairs as we sat on the balcony at night time, but couldn't hear it once inside the room with the door shut.
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Paula

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very disappointed and cost us money.
We arrived..it was not what we booked..no beach..room was not clean .pool was filthy with a clothes line of washing hanging around. Couldn't sit outside room because of mozzies. The owner did give us some money back and the staff were lovely but it is not what's advertised
Se hospedó 6 noches en junio de 2023
Respuesta de Morgi, el 23 jul. 2023
Paula's first line pretty much says it all.We don't advertise twin single beds, we don't advertise a beach.It was quite sad to learn that the previous week had been a disaster also.We did take time to drive these folks to 3 different resorts.In all, i do hope you found a spot that suited.Cheers,Morgan

10/10 Excelente

Jacinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful place to stay 👌 And the breakfast was delicious!
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Kerryn and Peter

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
We arrived in the dark and spent 10 minutes trying to find reception. Lighting was poor and we needed to turn on phone torches to see. We arrived around 7 pm to find they had no restaurant, however they did ring the resort next door and we walked up there for dinner. We only had one night so probably hard to rate the rest. Staff were helpful and rooms were well appointed as far as what they had in them.
Se hospedó 1 noche en junio de 2023
Respuesta de Morgi, el 15 jun. 2023
Thanks for the time to respond guys.The lighting, Yes, it was all destroyed in the two cyclones we had.Its next on the list of expenditure.We hope you have enjoyed your time in vanuatu.

8/10 Bueno

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Waren für 1 Nachte dort alles i.O.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is most definitely the place to stay when in Port Vila. The property is beautifully placed on the lagoon in amongst lush tropical mazed gardens. The cottages are large, clean and have everything you need for a comfy and safe stay. The hosts are not only friendly, and always available, but they go out of their way to make your stay a great one. We loved this little spot on the lagoon so much, we went back. I highly recommend and will definitely visit again. Thank so much for making our visit to Port Vila so very special :)
Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Farhat

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Staff was pleasing & co-operative as when wifi & TV was not working then changed the room upon request
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Jan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really liked Vila Chaumieres. The rooms and bungalows are very spacious and perfectly equipped. The location is nice and quiet and yet the center is easily accessible. And above all: The people here are incredibly nice, friendly and helpful. Many thanks for everything.
Respuesta de Morgi., el 5 may. 2023
Thanks so much guys, the team here really get excited when they read these.Thanks for staying with us, and stay safe.Morgan

10/10 Excelente

Imogen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect stay in Port Vila. Beautiful gardens, lovely view from the rooms of the lagoon, the owners were really friendly and so helpful, felt right at home. And a great breakfast included to top it off! Would stay again and recommend :)
Se hospedó 2 noches en abril de 2023
Respuesta de Morgi, el 5 may. 2023
Thanks imogen.We loved having you around.The girls loved the breakfast remarks.Stay safe,Morgan

6/10 Aceptable

Philippe

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 7 noches en abril de 2023
Respuesta de M, el 5 may. 2023
Thanks Phillipe.Morgan

8/10 Bueno

Royce

Viaje en pareja
Le gustó: Limpieza y servicio y personal
It was quiet and on the creek leading to the lagoon. Bus stop out front made it easy and affordable to get to town when needed for money changers or restaurants. Shopping centre just down the road as well. Staff were welcoming and helpful.
Se hospedó 9 noches en abril de 2023
Respuesta de M, el 5 may. 2023
Thanks for the time taken for this review.Morgan

10/10 Excelente

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Morgi , el 12 may. 2023
Thanks team, come again.Morgan.

10/10 Excelente

Penn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service, beautiful place.
Se hospedó 1 noche en abril de 2023
Respuesta de M, el 5 may. 2023
Sorry about taking a while to get back to you.Thanks for the review.The girls love it.Morgan

8/10 Bueno

Theodore

Viaje en pareja
Le gustó: Servicio y personal y servicios
We stayed in the second floor unit with a balcony which allowed for a view of the lagoon. The veranda over the water was nice to have dinner on, as we had it to ourselves the nights we decided to cook in. This was back in January, so tourism just gearing up again after Covid, a few small hiccups to be expected, but nothing major. The staff and owner very helpful with any requests. The path to the accommodation is beautiful, feels like walking in a paradise garden.

8/10 Bueno

Sharon

Le gustó: Limpieza y servicio y personal
Staff were very friendly and helpful. Awesome breakfast! Really enjoyed my stay.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The eating area is beautiful, peaceful and fresh. In spite of the cyclone effects the property was functioning well. But dinner was missing. Hot water was limited, basically shower with cold water. In general, i enjoyed and felt comfortable. Very friendly staff.
Se hospedó 3 noches en marzo de 2023

8/10 Bueno

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great in the circumstances
Port Vila had just suffered 2 cyclones in a week cutting out electricity for large parts of the island. When we stayed, Vila Chaumieres still had no power, apart from a small generator. That has an impact on your stay but is beyond their control. The staff were amazing and friendly to try and make the stay as good as possible in the circumstances.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Alexandre

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just loved 👍
Se hospedó 2 noches en febrero de 2023
Respuesta de Myriam, el 4 abr. 2023
Thank you for having you. We hope to see you again :)

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The highlight of my stay in Vanuatu - for its tranquility and stunning natural setting. Paddling on the lagoon at dusk is stunning. A morning coffee or afternoon cold drink on the balcony looking out over the lagoon is magic. I really felt I knew the staff like friends after a couple of nights, such a helpful and friendly place. They helped me organise activities easily, and there are some great dining options along the lagoon. I'm missing the place already.
Se hospedó 2 noches en febrero de 2023
Respuesta de Morgi , el 27 feb. 2023
Thanks Steven. We enjoyed having you. Stay longer next time.Take care.Morgan and the girls.