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Opiniones de Mariner Apartments

3 out of 5
Mariner Apartments
Lini Highway, Port Vila, Efate

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 58 de 145 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 58 de 145 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 20 de 145 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 145 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 145 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, clean rooms, handy to marina and really fast wifi
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Jianfeng

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
非常方便，地理位置好。
Se hospedó 3 noches en enero de 2023
Respuesta de Elliot, el 13 feb. 2023
Thank you for taking the time to write a review about your stay at Mariner Apartments. We're thrilled to hear that you found the location convenient and that you enjoyed the good location. Your feedback is important to us and we're glad to know that you had a positive experience. We hope to have the opportunity to welcome you back in the future!

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was lovely.
Se hospedó 5 noches en enero de 2023
Respuesta de Elliot, el 13 feb. 2023
Thank you for taking the time to leave a review! We're so glad to hear that you found our staff to be lovely. We take great pride in providing top-notch service to our guests and we're thrilled that it made a positive impact on your experience. We hope you will visit us again soon!

10/10 Excelente

haruhiko, Suginami-ku

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Elliot, el 13 feb. 2023
Thank you so much for taking the time to rate our Mariner Apartments! We are thrilled to hear that you had a positive experience and that you enjoyed your stay with us. We work hard to ensure that our guests have a comfortable and convenient stay, and it sounds like we were successful in that for you. If you have a moment, we would love to hear more about your experience and any feedback you have for us. Thank you again for choosing Mariner Apartments for your travels. We look forward to welcoming you back soon!

10/10 Excelente

YUAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice boss and staff. Very high standard accomodation in vanuatu.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Mariner Team, el 19 dic. 2022
Thank you for choosing to stay with us. We are over the moon to hear that you had a great time while staying with us.

8/10 Bueno

Stephane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel proche du centre ville, pratique pour un premier séjour.
Se hospedó 2 noches en julio de 2020

8/10 Bueno

Kristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are a real asset to the aparments they are all so helpful and friendly. Bueatiful views of the harbour from the balcony. Airconditioned rooms. Beach and Pool towels avilable on request.
Se hospedó 5 noches en marzo de 2020
Respuesta de Mariner Team, el 5 abr. 2020
Thank you very much for your review :-)

10/10 Excelente

Meika, Australia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just as advertised, stunning view and super comfy bed. Fantastic, friendly staff who are all super helpful. Walking distance to Port Vila town.
Se hospedó 3 noches en febrero de 2020
Respuesta de Mariner Team, el 18 mar. 2020
Thank you for your review :-)

10/10 Excelente

Esther

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Definitely stay there, it’s great.
I would 100% go back and stay there again. It was nice to have a place that was so friendly, clean, comfortable and central. It was also nice to know that Elliot was willing to help us out on the island even when we had left his hotel. We spent 4 nights there and it was incredible. We could walk into town, it was quiet in the room, air con was on when we arrived and the wifi there is actually good. Then when we left at 4:30am to head to the airport Elliot surprised us there with breakfast and juice because he knew everything was shut and we’d be hungry. What an absolute legend.
Se hospedó 4 noches en febrero de 2020
Respuesta de Mariner Team, el 18 mar. 2020
Thank you very much for your review. We look forward to having you guys staying us again :-)

10/10 Excelente

Nadège

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Bertha, el 2 mar. 2020
Thank you very much for your kind review :-)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and really friendly staff and owner! The staff were amazing
Se hospedó 2 noches en diciembre de 2019
Respuesta de Elliot, el 5 ene. 2020
Thank you very much for your review, we really appreciate the time you have taken to.share your feedback with us. We look forward to seeing you sometime again in the not too distant future :-)

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and friendly staff and had everything we needed.
Se hospedó 10 noches en diciembre de 2019
Respuesta de Elliot, el 4 ene. 2020
Thank you very much for staying with us, we look forward to seeing you again on day in the near future. :-)

10/10 Excelente

Myriam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nous avons passé un agréable séjour. Un service rapide et excellent. Je recommande l'hôtel pour les familles car on peut cuisiner. La cuisine est équipée.Vous pouvez également profiter de la piscine qui est propre et toujours entretenue.L'appartement dans lequel nous avons séjourné est spacieux : 2 grandes chambres, un grand salon, le coin cuisine et un balcon.
Se hospedó 6 noches en diciembre de 2019
Respuesta de Elliot, el 4 ene. 2020
HI Myriam It was a pleasure having you and your family stay here with us in Port Vila, if you are planning a return trip we will be more than happy to help you plan it. We hope to see you again in the near future.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
close to city center and nice views of harbour friendly staff
Se hospedó 10 noches en octubre de 2019
Respuesta de Elliot, el 29 nov. 2019
Thanks for your review

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en noviembre de 2019
Respuesta de Elliot, el 29 nov. 2019
Thanks for your review

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good self contained room in good position in Port Vila
Se hospedó 7 noches en agosto de 2019
Respuesta de Elliot, el 30 ago. 2019
Thank you very much for your kind review of our property. We look forward to seeing you again in the future. Regards Mariner Apartments

10/10 Excelente

Adi, Port vila

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le Mariner est super bien situé ! Le personnel est super accueillant et super compétent. Nous sommes ravi de notre séjour il n'aurait pas été si super si nous avions logé ailleurs. Merci le Mariner Appartment
Se hospedó 5 noches en julio de 2019

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Loved the location. Staff friendly and helpful Bathroom tap requires fixing, noise of crickets and traffic annoying.
Se hospedó 3 noches en julio de 2019
Respuesta de Mariner Team, el 24 jul. 2019
Thanks for supplying us with this feedback. We are sorry we didn't attend to this prior to your arrival. We hope to welcome you back in the future.

10/10 Excelente

Hohepa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location its fantastic 5 min walk to the main market and town. Good quality restaurants and supermarket nearby. Great view of the ocean. Good facilities for a family of 6. Staff incredibly helpful and accomodating.
Se hospedó 4 noches en junio de 2019
Respuesta de Management, el 16 jun. 2019
Hohepa, Thank you for your kind review. We are happy that you found our team helpful and that you had a great stay with us. We hope to see you in the future again. Kindest regards Management

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Mariner is in a great location, only a short stroll to the main town centre. The apartments are well maintained with beautiful views.
Se hospedó 19 noches en abril de 2019
Respuesta de Whole Team, el 14 jun. 2019
Thanks for your review, we are lad to hear you enjoyed your say with us. Thank you

8/10 Bueno

Charlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en mayo de 2019
Respuesta de Whole team, el 14 jun. 2019
Thank you Charlene

6/10 Aceptable

ValeryBliss

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This property only has a pool and no any other facilities. There is no convenient near by beach. I would recommend people to spend a bit extra money and go to a place where swimming and snorkeling is available.
Se hospedó 14 noches en marzo de 2019

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Very close in the heart of Port Vila. Good air-con. Building dated and needs work. Staff friendly.
Se hospedó 7 noches en febrero de 2019

2/10 Terrible

Ian

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Adventure NOT in Paradise
extended Vanuatu holiday moved closer to town: claims 4 star accommodation but 2.5 phone gas cooker, and hot water not working Staff on check in didn't explain any problems. Moved out the next day Manager respectful and understanding
Se hospedó 7 noches en enero de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed our stay here. Super close to town, so walking to tourist shopping or grocery shopping is only minutes away. Great views over the Water Front to Iririki Island. Self contained accommodation with separate bedrooms was great and had everything required to look after yourself if that's what you want. Staff were friendly and helpful.
Se hospedó 3 noches en enero de 2019

6/10 Aceptable

Rn

Viaje de negocios, Viaje familiar
Close to town, two bedrooms easy parking, rate for the amount of people we were was reasonable. The local staff were very nice and helpful but challenged by the issues we faced. Misleading about the internet which was a huge problem and it’s obvious that it was an ongoing matter. Even when I spoke to the owner about it he started to argue trying to blame the local IT guys for being slack. We asked for a router to be installed but still didn’t entirely fix the issue. So couldn’t really do my work but the rudeness of the owner was not worth the hassle to bring this up again. Has to remind the staff to clean the shower and toilets. The whole week none of the empty toiletries were thrown out from the bathroom! The location is great and the property needs some maintenance but is still worth the stay for the $$$$
Se hospedó 7 noches en enero de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Welcoming staff who were very approachable, great views from the rooms
Se hospedó 8 noches en diciembre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Se hospedó 4 noches en diciembre de 2018

8/10 Bueno

Harvey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2018

8/10 Bueno

Cherry, Hong Kong

Le gustó: Servicio y personal y condiciones de la propiedad
Nice view overlook at iririki island
The apartment is located in front of the main road, it's quite noise. There were couples of big flying and crawling cockroaches outside of room at night, one was even flying into bedroom. They should do insecticide work. On the bright side, the apartment is quite spacious and have a nice sea view.
Se hospedó 3 noches en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great overlooking the bay
Close to town & a great view. Buses passing all the time. Close to markets & restaurants. Friendly staff. Wifi available.
Se hospedó 5 noches en septiembre de 2018

10/10 Excelente

Samantha, Brisbane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spacious apartment with everything you’ll need
We stayed at Mariner appartments for three nights. Our apartment was huge! with a decent sized kitchen (fully equipped), lounge room and two double bedrooms, aircon in the lounge and a unit in each bedroom, excellent wifi. The view from the balcony was beautiful. Good distance from town as well. Our security guard was very friendly and helpful too.
Se hospedó 3 noches en agosto de 2018

6/10 Aceptable

Linda, Gold Coast Austrailia

No le gustó: Limpieza y condiciones de la propiedad
Good location & spacious
Great location, & very spacious. Staff were friendly & helpful. Loved the balcony & didn't mind the traffic. Unfortunately the rooms & amenities were not good. Needed a really good clean. We planned to use full kitchen to eat in, but didn't cook at all due to lack of upkeep. Microwave plate still had leftover food on it. Floors & bathroom were very dirty. Shame as we did like the location.
Se hospedó 5 noches en julio de 2018

10/10 Excelente

whiskey, Brisbane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value, location and service.
Great spot in the middle of town. Nice and quiet with large rooms. Service from the staff was excellent. Walking distance from plenty of restaurants and cafes.
Se hospedó 2 noches en julio de 2018

6/10 Aceptable

Wilbur

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Value for money pending further improvement
Location is convenience to shops & restaurant. Water / distant views from balcony. Unit is spacious and airy with sun drenched. Caretakers and reception is attentive with good customer service. Few faculties need maintenance / repair / upgrade, which include air conditioning, lighting, Wifi connection & cable TV program, etc. Limited parking for residents.
Se hospedó 5 noches en junio de 2018

6/10 Aceptable

carlie, Lennox Head, NSW Australia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good location
These apartments were in a central location however also very close to the road making them reasonabley loud even with the doors closed. Apartments were suitable for all your cooking needs and well priced - for a 3 star option. Recommendation is to ask for a unit on the second floor to assist with noise and increase your security if you want to leave your screen door open!
Se hospedó 1 noche en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
ideal for what we wanted
ideal for what we wanted two bedroom unit, it had everything we needed inc full air con, close to everything (port villa is not large) clean and tidy solid beds, we arrived midnight ish and was met by the security man with the keys friendly staff we would stay again
Se hospedó 7 noches en mayo de 2018

10/10 Excelente

Anita, Sunshine Coast Qld

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend Break Away
First time stay at Mariner Apartments and we were extremely happy with our decision. The rooms were fantastic for the price, clean and comfortable. The staff were excellent and extremely helpful.
Se hospedó 2 noches en marzo de 2018

8/10 Bueno

Hariharan

Le gustó: Comodidad de las habitaciones
Mariner Port Vila
Place is central to the business and shops in Port Vila. Apartments are well sized , however amenities are in average condition. Some apartments are better than others with renovation work going on. If you manage to get a good condition apartment on the first floor, then it is value for money. Do check on the condition of the rooms with the staff, if possible after reservation and get an assurance on the condition of the apartment allocated for the stay
Se hospedó 4 noches en marzo de 2018

10/10 Excelente

MARIEANNICK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tres bien bonne acueil super mais liaison internet mauvais
Se hospedó 3 noches en febrero de 2018

4/10 Malo

guy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
une honte
negatif nous sommes restes 5 jours. personnes a la reception , pas de clim dans la chambre, pas de menage dans la chambre. Nul , nul
Se hospedó 6 noches en diciembre de 2017

8/10 Bueno

David

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great Location
Great location walking distance from market and shops. Room design was great spacious and comfortable. A few issues with minor maintenance and with a mixed up booking but eventually all sorted.
Se hospedó 9 noches en diciembre de 2017

4/10 Malo

J, Australia

No le gustó: Limpieza y condiciones de la propiedad
Maybe better in another room
Stayed in Apartment 4 I suspect it was nice when built Pros: bed was nice, view was great, staff were kind Cons: blocked plumbing, air conditioner not working, mould+bad smell in the bathroom (likely due to the blocked plumbing), no wifi password Unfortunately we checked in briefly at 2pm, left for the day then came back in the evening to find all the problems and without anyone at reception after 5pm couldn't organise to change rooms or anything Hopefully the other apartments are nicer
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Ray, Australia

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Mariner Apartments is in a good position.
This was my second stay at Mariner Apartments.All rooms have views over the water to Iririki island.If you are not into resorts,then this could be for you.The building is quite old and could do with with a refit.As usual,the staff are lovely.TIP.if you just wont somewhere to sleep,then the ground floor studio apartment is for you.If you plan to spend some time in you apartment,book one of 2 bed,ers,upstairs.They are big and spacious,with better views. There is a pool,but remember,this is not a resort,and the price reflects accordingly. WILL BE BACK.
Se hospedó 7 noches en noviembre de 2017

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
In desperate need of proper property maintenance
I'm sure the staff are doing their best to keep the place running, but we were extremely disheartened at the state of the room we were given, and the pool facility. Without being harsh- the room we had must have belonged to a long-term resident smoker (based on the smell). There was paint peeling off the wall under the TV, everything was dirty - kitchen, bathroom, living area, floors, ceiling fan, doors... The bathroom was very grimy and all of the cabinetry was damaged, ill-fitting or simply dirty. The towels and linen were stained and damaged. The dish-washing liquid was in a empty water bottle with a hole poked in the top. The wooden railing around the pool has been recently repainted, but significant wood-rot is evident.
Se hospedó 2 noches en noviembre de 2017

2/10 Terrible

sojourner, Australia

No le gustó: Servicio y personal y condiciones de la propiedad
Not what you'd expect
Initial impression, nice room, but I soon found not everything is what it appears. No curtains on kitchen and bathroom windows (they're frosted). Bad because those windows are on the main walkway. Other guests can see your shadow at night as I saw another guest in the bathroom. Room is bright at night because of no curtains (outside light shines in). Shower had a rusted broken soap holder, which was sharp. If someone slipped against it they'd likely need a tetanus shot. Shower at 8:30 am, other guests had used all the hot water (only cold shower). Had to request clean bath towels after room service! Wifi was awful (speed, IF you had internet access) was .2-.4 Mbs (can you say s-l-o-w). But in all fairness, it's like that throughout Vanuatu (confirmed talking with locals and other tourists). My opinion, under-serviced, over rated, over priced.
Se hospedó 5 noches en octubre de 2017

6/10 Aceptable

Molly + Murray, Victoria

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Below exceptation
Star rating very misleading. Bed was terrible. Pillows leaving you with sore neck. Cupboard doors wouldnt shut. 3 days for air cond to work. Only 3 channels out of 7 worked. No movie channel. Maintenance a big issue bathroom vanity tap needs replacing. knob keeps falling off. Guest laundry not available for use. Decking screws around pool rotted almost cut my toe open because they were pronounced. Wasnt worth what we paid.
Se hospedó 7 noches en julio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place, close to town.
I have just returned from a weeks stay at Mariners with my 3 children. It was perfect for us and we will be back!
Se hospedó 7 noches en mayo de 2017

8/10 Bueno

Eric, NOUMÉA

Le gustó: Limpieza y comodidad de las habitaciones
Appartement agréable Un peu dommage que le personnel ne pas Français.