Habitación Premium, 1 cama Queen size, hidromasaje (Private Balcony) | Sábanas italianas Frette y ropa de cama de alta calidad
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Opiniones de Kimpton Hotel Vintage Portland, an IHG Hotel

4.5 out of 5
Kimpton Hotel Vintage Portland, an IHG Hotel
422 SW Broadway, Portland, OR

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 644 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 223 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 75 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1004 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Pedro

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicios
We were there for several nights, we called housekeeping for a fresh set of bath towels the last night, twice which we didn't received, asked for room service once and didn't show up. Had my car valet parked one night and was charged two. They did take the extra night off my tab but the experience was very disappointing.
Se hospedó 3 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Hotel
Perfecta ubicación, un excelente restaurante y muy buena atención.
Se hospedó 4 noches en abril de 2018
Respuesta de Kate, el 21 may. 2018
Gracias!

6/10 Aceptable

Isabel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Sharmalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Tracy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were wonderful, hotel was clean and very close to Powell’s books
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Talia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Ryan

No le gustó: Servicios
Nothing good to share. They let me book a room but when I showed up they said it was double booked and didn’t give me an option to upgrade. I had to book another hotel but of course they still charged me for my room. Now I have to have my bank deal with it which will take forever no doubt. Tks for nothing!!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rahel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was really nice very modern like how they the room set up very clean nice view . The staff at the front desk was so helpful and also the valet was such helpful everything about this hotel was very nice. I will definitely go back and stay longer.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Breena

No le gustó: Limpieza
Our truck was severely damaged by valet the night of 04/10/24. Side swiped the whole passenger fender wall from truck bed to cab.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Martha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jery

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Isaac, Auburn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Matthew

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Tanveer, White Rock

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this hotel and the social hour, free coffee in morning and lovely staff!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Li-An

Viaje familiar
Le gustó: Condiciones de la propiedad
Nice decor, happy hour wine tasting, complimentary whiskey tasting.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

janice

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Janilet

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely worth the price. This property is absolutely beautiful and the food is delicious and high quality. Will definitely be staying at this hotel from now on. Our dinner was comped as well!! A new Kimpton fan for sure.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Katie

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed in one of their private hot tub rooms and it was just what I needed - so relaxing. And the front desk staff was incredibly accommodating and kind from the moment I walked in the door, to me and my dog (no pet rent at this hotel, btw). However, the Monday night bartender at Bacchus (the reason I'm not giving the staff 5 stars) was incredibly rude and patronizing in a way that I'm guessing he would not have been had I been a bit younger and a bit thinner. But the awesome front desk staff, the privacy of the room and the lovely view from the hot tub more than made up for the crappy bartender.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Sandra Capusan

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
The room was beautiful, the tub was phenomenal, the bar and bar manager was great! He was hilarious and attentive, his service was great. Cece was kind and inviting at the front desk and I appreciated the check up text! Check out was easy, but we had to wait for valet for literally an hour to get the cars… I had to reschedule my client which also pushed back all my other appointments resulting in loss of income for me. The coffee was out and we were told where the nearest coffee shop was instead the staff just refilling the coffee pot. No one offered and type of explanation or reimbursement for the costly valet experience that way very apparent. The hotel itself was beautiful but the customer service at the end was inexcusable.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Highlight if our stay was definitely dinner at their restaurant Il Solito. Staff was very helpful and accommodating.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Geo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thanks for great service will come again for future visits
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Travis

Le gustó: Limpieza
Everything was good
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

William, Long Beach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

James

Se hospedó 6 noches en enero de 2024
Respuesta de Noah, el 20 ene. 2024
Thanks for taking the time to give us feedback, we really appreciate it. We hope to see you again soon!

10/10 Excelente

Judith, Eugene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is so unique! My friend from Portland recommended this hotel as we were trying to get home to Eugene from Chicago during the ice storm. What a find! Everyone was so accommodating. The GM, George, personally made sure we were not forgotten when we showed up for our reservation 2 hours early. I sipped hot cocoa in the lobby, then Noah checked us in and informed us about complimentary wine from 5-6. We played shuffleboard then had a lovely dinner at the hotel’s restaurant. It took us 2 extra days to complete our trip to Eugene but this was definitely the best experience we could have possibly had. A&J❤️
Se hospedó 1 noche en enero de 2024
Respuesta de Noah Griser, el 20 ene. 2024
We're so glad that you loved your stay with us, and we greatly appreciate your feedback! Please come and see us again soon.

10/10 Excelente

Toni, Merced

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Guy

Se hospedó 1 noche en enero de 2024
Respuesta de Noah, el 20 ene. 2024
Thanks for the feedback, come back and stay with us again, soon!

10/10 Excelente

Noelle

Viaje familiar
Se hospedó 3 noches en enero de 2024
Respuesta de Noah, el 20 ene. 2024
We really appreciate you taking the time to leave us feedback. Come and see us again, soon!

8/10 Bueno

Allison

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I generally enjoyed the hotel. I was disappointed that my room wasn't cleaned when I left for the day. Not sure if you need to request it if you want your room cleaned, but no one told me that. Thank you
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk, el 20 ene. 2024
Thank you for taking the time to leave us feedback, I will pass that along to our team and make sure that we can improve that moving forward. Hopefully we'll see you again soon!

10/10 Excelente

Faye

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Noah, el 20 ene. 2024
Thanks for taking the time to leave us feedback. We really appreciate your business!

10/10 Excelente

Kimberly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Noah, el 20 ene. 2024
We really appreciate you taking the time to leave this feedback for us! We hope to see you again, soon.

10/10 Excelente

Michie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing. We loved our room. There was a passionfruit(?or similar?) smell in the room and sheets when we first arrived that was mild and very pleasant. Best hotel stay I've had in a while.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 18 dic. 2023
Thanks so much for your feedback, we appreciate it! Hopefully we'll see you again sometime soon. Happy Holidays!

10/10 Excelente

john

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 17 dic. 2023
We're so happy to hear that you enjoyed your stay! Hopefully we'll see you again sometime soon.

10/10 Excelente

RAUL

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 17 dic. 2023
Thanks so much for the positive feedback, I'm glad you enjoyed your stay! Please come see us again soon.

10/10 Excelente

lily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 17 dic. 2023
We appreciate the feedback and we're so happy you enjoyed your stay. Thanks for staying with us!

10/10 Excelente

heather

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, staff were amazing
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk, el 17 dic. 2023
Thank you so much for your feedback! We hope to see you again sometime.

6/10 Aceptable

Jeremy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Uncomfortable bed
Everything about our stay was great except for the bed. It was so uncomfortable that we cut our trip short and went home to sleep in our own bed instead of staying the second night of our reservation.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk, el 20 nov. 2023
Thank you for your feedback, we will pass that along to our team so we can improve our guest experience. We appreciate your business!

10/10 Excelente

Bethe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 26 nov. 2023
Thanks for taking the time to leave us your review. We're happy to hear you enjoyed your stay with us, hopefully we'll see you again soon!

10/10 Excelente

Allison

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 20 nov. 2023
Thanks so much for your feedback, hopefully we'll see you again sometime!

6/10 Aceptable

Christine

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Friday night stay
The trans woman at the front desk was not friendly nor welcoming. From the beginning there was an attitude before I even gave her my credit card. Second there was no one to open the door and take my bags which is what I expected from since this is what the Hotel Kimpton Monaco in Seattle does and has treatment similar to royalty. My room was the higher end spa room and the room only had 1 robe so my partner didn’t have one and it from my experience at the front desk I was turned off by that already. The kimpton in Seattle not only had two robes but slippers and expected the same amenities. This kimpton left very much to be desired. There was a child above our room having a meltdown screaming and stoping around early in the morning which was triggering to me a disabled veteran with ptsd so that was not a great experience for me to have to endure while on my anniversary. While I get that family’s may come to the hotel I feel like if they have an unruly child they should at least have been not been right underneath someone from the looks of it the hotel was not busy Friday night. -Kris
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Logen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel has an extremely welcoming staff. Noah, the front desk manager, was especially exceptional. The downtown location is very convenient to key points across the city. The rooms also have a nice design.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 20 nov. 2023
Thanks so much for the feedback! We'll pass that along to the team- your kind words are much appreciated!

6/10 Aceptable

Griffin

No le gustó: Servicio y personal
The valet pricing and service (I declined and self parked for less than half), the front desk check staff was / is condescending - apparently straight and white are taboo in Portland. The area seemed unsafe, and I'm from LA which is sub par as well. It would have been better to stay by the airport.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Danielle

Viaje en grupo
No le gustó: Limpieza y servicio y personal
This property & services are getting raggedy. I used to stay here often in 2017-2020 but since coming back it's not worth the money. I rented a suite I've had lots of times before, room has photos of a full wet bar, bar seating, large dining room table, only to be given some kind of smaller jr. suite for a premium suite price. Manager was condescending to me saying all the rooms have the same amenities, but I have eyes, I can see there's no wet bar with sink, bar seating or full dining room table that seats 6 people. Room has a faint, weird sweet stink to it...like the smell of someone drinking a lot of daiquiris, throwing them up on the carpet, and it was just cleaned 2 hours ago. The heater is crazy loud when it starts up, so we are just going without. Random guys fighting and yelling down on the street - no surprise there's at least 15 houseless folk along side either area of the hotel. Drawers old and warped that won't shut all the way. No big deal, just not premium vibes like the cost of the room would imply. This is an old building that hasn't been updated, surrounded by high/drunk houseless people and their bodily refuse, with rude, unhelpful staff that will literally try to gaslight you on what you paid for vs what you are getting.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice place. Thanks for the free cup of coffee each morning. Given the high numbers of homeless in the neighborhood, I'd appreciate the function of a doorman. Somebody hit me up for money while I was waiting for a colleague in the hotel's lobby.
Se hospedó 4 noches en octubre de 2023
Respuesta de Front Desk, el 13 nov. 2023
Thank you for your feedback, we will pass that along to our team! Hopefully we'll see you again sometime.

10/10 Excelente

Ashley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great modern hotel, staff was very friendly. Also they give free wine during happy hour and live music!
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 13 nov. 2023
We're happy you enjoyed your time with us, hopefully we'll see you again sometime soon!

10/10 Excelente

Samuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk, el 13 nov. 2023
Thanks so much for the great rating. We hope to have you with us again at the Vintage!

10/10 Excelente

Rick

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 13 nov. 2023
Thanks for the great review! We appreciate your business, hope to see you again soon!

10/10 Excelente

Cynthia Nelson, Salt Lake City

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de Front Desk, el 13 nov. 2023
Thank you for your feedback! We appreciate you and hope to see you again soon.