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Opiniones de Park Lane Suites and Inn

2.5 out of 5
Park Lane Suites and Inn
809 SW King Avenue, Portland, OR

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 580 de 1080 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 319 de 1080 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 109 de 1080 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 47 de 1080 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 1080 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

EDUARDO

Viaje familiar
Le gustó: Limpieza y servicios
Se hospedó 3 noches en diciembre de 2023
Respuesta de Stu Platt - General Manager, el 7 ene. 2024
Hello Eduardo. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate it, and look forward to seeing you on many return visits. Happy New Year!

10/10 Excelente

Fernando

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Stu Platt - General Manager, el 7 nov. 2023
Hello Fernando. Thank you for your recent review giving us a "10 out of 10" rating. We appreciate it, and look forward to your return visits. Best Regards.

10/10 Excelente

Katia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice.
Se hospedó 3 noches en julio de 2023
Respuesta de Stu Platt - General Manager, el 23 jul. 2023
Hello Kalia. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate your "very nice" commentary, and look forward to seeing you again. Best Regards.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2023
Respuesta de Stu Platt - General Manager, el 14 mar. 2023
Hello Anonymous. Thank you for your recent review rating us "8 out of 10." Should you like to share where we caused your rating to be less than a "10 out of 10", please write us again with the detail. We strive to be "The Best We Can Be" and always welcome our guests' comments. We hope to have the opportunity to take care of you on many more visits to Portland.Best Regards.

6/10 Aceptable

Aniceto, Inglewood

Viaje en pareja
No le gustó: Condiciones de la propiedad
El cuarto del hotel pequeño la cama muy ruidosa y la calefacción no calentaba bien …
Respuesta de Alex GSM, el 13 ene. 2023
Hello Aniceto,Thank you so much for staying with us. We really appreciate your feedback and apologize you experienced some noise issues during your visit. We do our best to keep things as quiet as possible and it seems that may not have been the case this time around. Please accept our apology and we hope you come back and see us again!

6/10 Aceptable

Carlos

Viaje en grupo
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Buena ubicación pero no hacen servicio a los cuartos que no permiten muchas visitas
Se hospedó 4 noches en agosto de 2022
Respuesta de Alex GSM, el 18 ago. 2022
Hi Carlos, Thank you so much for staying with us. We really appreciate your feedback and apologize that we are currently not doing daily stay stayover service in our rooms. We try to get in about every 3rd day to service guest rooms that are here for 3 or more nights. Thanks again and all the best!

10/10 Excelente

Carlos

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena
Se hospedó 1 noche en julio de 2022
Respuesta de Alex GSM, el 18 ago. 2022
Hello Carlos, Thank you for staying with us. We appreciate the five stars! We hope you come back and see us again on your next visit to Portland!

10/10 Excelente

howard, Carolina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tremenda area y apartamentos limpios. Cerca del downtown y areas de comida
Se hospedó 1 noche en noviembre de 2021
Respuesta de Jon Bean-GM, el 13 dic. 2021
Thank you so much for taking the time to let us know about your stay. We appreciate it very much and hope to see you again on a future trip.

10/10 Excelente

Sonia Garcia Garcia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
all really good thanks
Se hospedó 3 noches en octubre de 2021
Respuesta de Jon Bean-GM, el 19 oct. 2021
Thank you so much for letting us know about your stay. We appreciate it and hope to see you again soon!

8/10 Bueno

Daniel Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amplio lugar, con una gran ubicacion
La ubicación es muy buena, tiene estacionamiento gratis, la habitación es muy amplia, con cocineta, refrigerador y horno, el espacio esta perfecto para dos personas, había algunos detallitos en la limpieza pero nada de que preocuparse o que no se puedan mejorar
Se hospedó 2 noches en julio de 2021
Respuesta de Jon Bean-GM, el 13 sept. 2021
Thanks so much for taking the time to let us know how your stay was. We appreciate it very much and hope to see you again soon.

10/10 Excelente

Aung

Viaje en grupo
Le gustó: Limpieza y servicios
Very convenion
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Wesley, Central Point

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
This is an OK hotel for the price. The feel and condition are similar to a Motel 6 but it is a good location with parking in The downtown Portland area. Parking is very tight with little to no room if anyone parks next to you though.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

pia, cannon beach

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are incredibly helpful!
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Jaime

Se hospedó 3 noches en abril de 2024

8/10 Bueno

Baharak, Woodlandhills

Le gustó: Servicio y personal y condiciones de la propiedad
Great
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Baharak, Woodlandhills

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel with great location free parking and reasonable price
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

pia, cannon beach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Sarah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was pretty standard for the price and age of building. We were content and it was close to walk to the Japanese gardens, cafes, grocery and transit.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

TJ

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The stay was great in a convenient location walking distance to the Alphabet District , MAX line , Providence Park , and Washington Park. I wish the curtains in the room were blackout curtains though. I didn’t sleep well due to light permeating into the room.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Maria

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very close to my old neighborhood it was like being home again.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best place to stay if you like a little class! Home away from home.
Se hospedó 8 noches en abril de 2024

6/10 Aceptable

Mark

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Have stayed there three times and yes they have free parking, but twice I have not been able to leave in the morning because I couldn’t open my car door due to the parking spaces being so tight. The location is great and big rooms at a fair price and staff is friendly and helpful. The motel section has no working ice machine and the rooms very basic. The inn feels more like you are staying in a small apartment, but are more expensive.
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 30 abr. 2024
Hello Mark. Thank you for your recent review. Being one of the very few downtown Portland hotels always offering free parking, we agree spaces can be tight with full occupancies. Should you ever need assistance with access to your vehicle, please let our Team Member at our 24-hour Concierge Lobby know so contact with the other vehicle's owner can be made. We appreciate your comments about our fabulous location, our "fair" pricing, and our "friendly and helpful" staff. Also, our ice machine at the Inn is operational again. We look forward to your many return visits! Best Regards.

10/10 Excelente

Hoa

Good
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 30 abr. 2024
Hello Hoa. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate it, and look forward to your many return visits. Best Regards.

10/10 Excelente

Cassandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was my 4tg time staying here. I love the rooms with the kitchenette. Gives us plenty of options and amenities for the stay. Comfy and clean rooms with a lovely staff. Close to so many wonderful Portland areas and food places.
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 28 abr. 2024
Hello Cassandra. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate knowing that this was your 4th visit with us, and look forward to so many more! Thank you for recognizing our "comfy and clean" suites, our "lovely" staff, and our wonderful location. See you again real soon. Best Regards.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect as always, my home away from home!
Se hospedó 3 noches en abril de 2024
Respuesta de Stu Platt - General Manager, el 28 abr. 2024
Hello Mark. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate knowing that we are your "home away from home." We look forward to welcoming you back "home" very soon! Best Regards.

10/10 Excelente

pia, cannon beach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to shops and restaurants.
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 28 abr. 2024
Hello Pia. Thank you for your recent review giving us a "5 out of 5" rating. We were also happy to see how much you enjoyed our fabulous location; so close to shops and a variety of restaurants. We look forward to your return! Best Regards.

10/10 Excelente

pia, cannon beach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to stores and restaurants.
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 28 abr. 2024
Hello Pia. Thank you for sending in a second review. We appreciate your "5 out of 5" as well as your delight with our location. We look forward to seeing you again in the very near future!

6/10 Aceptable

Lain

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
Thin walls and uncomfortable mattresses, but not bad for the price and location.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stu Platt - General Manager, el 28 abr. 2024
Hello Lain. We certainly apologize for any noise disturbance or bed discomfort you encountered. Both are actually quite infrequently raised by our guests. However, please let us know if you encounter issues on your next visit so we can either upgrade your accommodations or do something to ensure your complete satisfaction. We appreciate your recognizing our price-value and fabulous location. We look forward to your future visits with us! Best Regards.

10/10 Excelente

Oleksandr

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and friendly staff. Clean rooms. Location is perfect. Free parking on site.
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Oleksandr. Thank you for your recent review giving us a "5 out of 5" rating. Your comments were very much appreciated; "nice and friendly staff. clean rooms, location perfect, and FREE parking." We look forward to seeing you again very soon. Best Regards.

6/10 Aceptable

Betty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Betty. Thank you for your recent review. We are sorry that we did not exceed your expectations. Please feel free to contact us and share some comments with us. We "love" always trying harder to get better. Looking forward to your next visit with us! Best Regards.

10/10 Excelente

Benoît

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing fancy here, but a nice place near the soccer stadium and the parks in Portland. Would certainly go back.
Se hospedó 4 noches en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Benoit. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate your comments as well; near Providence Park and all of Washington Park with Portland Japanese Garden, Oregon Zoo, World Forestry Center and International Rose Test Gardens. We look forward to your next visit. Best Regards.

8/10 Bueno

Margaret, Bellevue

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfectly functional place for a quick stay
Se hospedó 2 noches en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Margaret. Thank you for your recent review. We look forward to your next visit. We hope to surprise you with our "Significant Refreshening" currently underway at the direction of our owner and his design team. See you again soon! Best Regards.

10/10 Excelente

Bianeycita

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great area, stayed for a weekend with husband. Will definitely come back!
Se hospedó 2 noches en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Bianeycita. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate knowing that you enjoyed our location, and that you "will definitely come back." We look forward to your next visit! Best Regards.

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very kind staff. Beautiful area. Thanks
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Justin. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate your comments about our staff being "very kind." And, yes, we are nestled in the "beautiful area" called Goose Hollow in downtown Portland. We look forward to seeing you again! Best Regards.

10/10 Excelente

pia, cannon beach

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It offered free parking!
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Pia. Thank you for your recent review giving us a "5 out of 5" rating. Yes, we are one of the very few offering FREE PARKING in downtown Portland. We appreciate your being a guest with us, and look forward to your many return visits! Best Regards.

8/10 Bueno

Marina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
PROS: Great room for the price. I was a little worried by the outside appearance but inside our room was near spotless, even the bathroom (toilet, shower, sink, nothing unclean or moldy). The room was spacious, TV was easy to use, we had a mini fridge with some complimentary water inside. Plenty of nice restaurants and bars in walking distance, and the fact that there is a parking lot for the hotel is amazing. Checkin was super quick and easy. CONS: we had a big window in our room with only a sheer curtain over it. You couldn't see inside, but the light shining through in the morning woke me up by 7-8am every day. Also the walls are really thin; we could hear our neighbors talking and the footsteps from the people in the room above us. Overall will definitely stay here again.
Se hospedó 2 noches en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Marina. Thank you for your recent review with your PROS and CONS descriptions. We appreciate all of your PROS; including our cleanliness, pricing, location, and "super quick" check-in service. One of your CONS (thanks to your review) has now been corrected. We do have blackout shades in each of our Inn rooms. You may not have noticed it because it was totally rolled up. We are now changing the positioning to 1/4 down position so all guests can see it. Thank you so much! We look forward to your next visit! Best Regards.

8/10 Bueno

Cliff and Susan

Le gustó: Limpieza y servicio y personal
Price and proximity to the MAC for a Gala event we attended was great.
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Cliff and Susan. Thank you for your recent review. We appreciate knowing that our location was perfect for your attending a Gala at the MAC. We will be entering a phase of "Significant Refreshening" of the property at the direction of the owner and his design team very soon. We look forward to sharing that with you on your next visit. With Best Regards.

8/10 Bueno

John

Le gustó: Servicios y condiciones de la propiedad
Good privacy
Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello John. We appreciate your recent review! Yes, our location in the Goose Hollow neighborhood of downtown Portland is quiet and private with our surrounding mansions and Washington Park. We look forward to seeing you again real soon! Best Regards.

10/10 Excelente

DUNCAN WENGE, Seattle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay in downtown Portland! I'll stay there again next time I visit.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Duncan. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate your saying "great place to stay in downtown Portland." We look forward to your next visit! Best Regards.

8/10 Bueno

Carl

Viaje con mascota
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Good spot for a night. Parking is tight and very limited. Room was clean, bed was comfortable.
Se hospedó 4 noches en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Carl. Thank you for your recent review. We appreciate it, and always want to do better. Yes, parking can be tight but we do have overflow parking as well off-site. And, we are one of the only hotels in Downtown Portland always offering FREE PARKING. Combine this with our upcoming "Significant Refreshening" Plan through the owner's design team, and we look forward to your next visit! Best Regards.

10/10 Excelente

Edith

Le gustó: Servicios
We stayed here for 2 nights. The room is tidy and clean, the beds are quite comfortable. The front desk staffs are friendly and helpful. Most importantly, the area is quiet and safe, and it is only a walk distance to the Washington Park. We had a pleasant stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Edith. Thank you for your recent review giving us a "5 out of 5" rating. We were so happy to hear that our housekeeping services, "friendly and helpful" staff, and location made your visit "pleasant." We look forward to your many return visits. Best Regards.

10/10 Excelente

Agnieszka

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a great place to stay. It is very safe and quiet. Location is great, very walkable. The room had everything we needed. The staff is very kind and helpful. We traveled with our dog. We will be back!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Agnieszka. Thank you for your review giving us a "5 out of 5" rating. We appreciate all of your comments about our location being "great and very walkable", our "kind and helpful" staff, and our being pet friendly. We look forward to your many return visits! Best Regards.

6/10 Aceptable

Casey

Se hospedó 1 noche en abril de 2024
Respuesta de Stu Platt - General Manager, el 22 abr. 2024
Hello Casey. Thank you for your recent review. We are sorry that we did not exceed your expectations. Maybe by your next visit many of our planned "Significant Refreshening" steps by our Design Team will be implemented; and your expectations can be further met and achieved. We look forward to seeing you again. Best Regards.

8/10 Bueno

margo

Viaje en pareja
Le gustó: Limpieza y servicio y personal
pretty noisy with a family next door up late with a loudly crying child. (nothing you could do anything about) table and chairs could have been a little nicer (paint coming off) metal bed platform made a sound with every move.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stu Platt - General Manager, el 4 abr. 2024
Hello Margo. Thank you for completing a review on your recent visit. Without more details on the room you reserved, we are unable to pinpoint the paint nor bed platform issues. However, the Housekeeping Manager has been advised. Hopefully, she can find the issues on her inspections. The property will be going through a "significant refreshening" over the next year at the direction of the owner and his design team. We hope to see you again to share our upgrades with you. Best Regards.

10/10 Excelente

Gail

Se hospedó 1 noche en marzo de 2024
Respuesta de Stu Platt - General Manager, el 4 abr. 2024
Hello Gail. Thank you for your recent review giving us a "5 out of 5" rating. We appreciate it, and look forward to your return visits! Best Regards.

8/10 Bueno

FREDY, lynnwood

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Stu Platt - General Manager, el 2 abr. 2024
Hi Fredy. Thank you for your recent review of the hotel. We know that with our upcoming "significant refreshening" through the end of the year, as directed by the owner and his design team, we can turn that "4" into a "5 out of 5" rating. We look forward to your return visits! Best Regards.

10/10 Excelente

Erika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really liked that there was parking on site. The staff were really friendly and the area was walkable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stu Platt - General Manager, el 2 abr. 2024
Hello Erika. Thank you, again, for your recent review giving us a "5 out of 5" rating. We are proud to be one of the few downtown Portland hotels to offer their guests FREE PARKING; and are so happy that you "really liked that." We agree that our location is so "walkable" to shopping, restaurants, and beautiful Washington Park. Your comments about our staff being "really friendly" are so kind, and will be shared. We look forward to seeing you again on your next visit to Portland. Best Regards.

6/10 Aceptable

Amit

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Worth the price not more than that
Se hospedó 1 noche en marzo de 2024
Respuesta de Stu Platt - General Manager, el 31 mar. 2024
Hello Amit. Thank you for your recent review. On your next visit to Portland we hope to be able to "exceed your expectations." Throughout this year we will be doing a "significant refreshening" of the property; as the owner and his design team are already scheduling the projects. We hope to see you again. Best Regards.