Dear Ms. Roman,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

Dear Mr. Jeung,Thank you so much for taking the time to leave your review. We are glad that you had a satisfactory stay with us. We hope to welcome you back again soon and provide you with an even better experience!

Dear Ms. Tapia,First and foremost, we would like to thank you for taking the time to inform us about the issues experienced during your stay. Our team aims to provide the best possible experience for all of our guests and your feedback is very valuable to us. Please know that we have shared your review with our staff and are doing what we can to rectify these issues. If you would like to share any additional comments, please contact our Front Desk and ask for a manager during normal business hours. We hope that you are willing to give our hotel another chance sometime in the future and provide you with the excellent experience that we strive to give our guests.

Dear Ms. Valdez,Thank you so much for taking the time to provide us with your feedback. We are deeply sorry that you had a poor experience during your stay and would like to apologize for the noise pollution. Sharing your experience is extremely valuable to our staff as we strive to improve the quality of every guest experience. This review will be shared with our team members who will ensure the issues are addressed. We hope that you will give our hotel another chance the next time you are in the area.

Hello Estela, Thank you for the rating! We are pleased to hear that you had a wonderful experience at our hotel. We hope to see you again in the near future!

Hello Claudia, Thank you for sending a rating! We are pleased to hear that you had a wonderful experience at our hotel. We hope to see you again in the near future!

Hello Lester, Thank you for providing our hotel some feedback! We are pleased to hear that our cleanliness , hotel condition, and service were of satisfactory. We hope to see you again in the near future!

Hello Isaias, Thank you for taking the moment to send us a rating! We truly appreciate any form of feedback. We noticed that you scored our overall hotel a 2/5. We'd love to learn more about how we can better serve guests like you. Feel free to reach out to our Front Desk to provide any specific feedback on how our hotel can improve. We hope we can provide a more enjoyable experience in the future! Looking forward to hearing back from you.

Hello Alex, Thank you for your feedback regarding our beds. We have recently remodeled our A-Wing, which have updated amenities. We hope to welcome you back soon! Sincerely, Guest Relations Team

Hello Fredrick, We are regretful to hear that you had a less than enjoyable stay with us. Thank you for your feedback. Sincerely, Guest Relations Team

Hello Oscar, Thank you for your feedback! We greatly appreciate it. We hope to welcome you back again as a Guest soon! Sincerely, Guest Relations Team

Thank you for choosing our hotel. We are glad you felt comfortable and seen here, and look forward to having you as a guest again.