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Opiniones de TURIM Oporto Hotel

4 out of 5
TURIM Oporto Hotel
Pra a da Trindade 120, Porto, PRT

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 29 de 40 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 9 de 40 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 40 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 40 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 40 opiniones" "

9.8/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.8/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ALFREDO SALVADOR VILLASEÑOR

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó el servicio del personal y sobretodo su atención.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Ricardo

Le gustó: Servicios
Bueno
Se hospedó 2 noches en enero de 2024
Respuesta de TURIM Oporto, el 15 ene. 2024
Dear Mr. Ricardo, Thank you very much for choosing the Turim Oporto Hotel for your stay and for sharing your experience. We are very pleased to hear that you enjoyed the hotel and our services.We would be delighted to welcome you again in the near future.Kind regards from our team!

8/10 Bueno

Ildefonso

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente el hitel
Se hospedó 1 noche en septiembre de 2023
Respuesta de Turim Oporto Hotel, el 14 nov. 2023
Dear Ildefonso,Thank you very much for your evaluation and comments.We look forward to your next visit.Kindest regardsDirector

8/10 Bueno

Rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was conveniently located. Being across Trindade square it was easy to find when walking back to it. However, street noise at night was loud.
Se hospedó 3 noches en abril de 2024
Respuesta de TURIM Oporto, el 23 may. 2024
Dear customerThank you very much for your excellent rating.We look forward to seeing you again.Best regardsGM

8/10 Bueno

zeynep

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An average hotel, clean safe walkable
Se hospedó 2 noches en abril de 2024
Respuesta de TURIM Oporto, el 23 may. 2024
Dear customerThank you very much for your excellent rating.We look forward to seeing you again.Best regardsGM

10/10 Excelente

Donny, Spruce Grove

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff. Excellent location!
Se hospedó 1 noche en abril de 2024
Respuesta de TURIM Oporto, el 23 may. 2024
Dear customerThank you very much for your excellent rating.We look forward to seeing you again.Best regardsGM

10/10 Excelente

Carol

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de TURIM Oporto, el 23 may. 2024
Dear Carol,Thank you very much for your excellent rating.We look forward to seeing you again.Best regardsGM

10/10 Excelente

daniel

Le gustó: Servicio y personal y condiciones de la propiedad
Had a great time here. Decent buffet breakfast for the price and I didn’t seem too fast about me making some sandwiches for my hike. Can’t complain.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Inderpal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Arthur

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great central convenient location, close to metro and buses. many restaurants in the area.
Se hospedó 7 noches en marzo de 2024

8/10 Bueno

Luan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel in great location. Decent breakfast and friendly staff. Would have given 5 stars but we were missing a shower screen door which meant water went everywhere after a shower. Surely this should have been sorted before allocating the room…
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Tymoteusz

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place for work trip stay
Hotel feels high end and is very quiet.
Se hospedó 2 noches en febrero de 2024
Respuesta de Turim Oporto Hotel, el 20 feb. 2024
Thank you very much for choosing the Turim Oporto Hotel for your stay and for sharing your experience. We are very pleased to hear that you enjoyed the hotel and our services.We would be delighted to welcome you again in the near future.Kind regards from our team!

10/10 Excelente

Manon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Turim Oporto Hotel, el 20 feb. 2024
Thank you very much for choosing the Turim Oporto Hotel for your stay and for sharing your experience. We are very pleased to hear that you enjoyed the hotel and our services.We would be delighted to welcome you again in the near future.Kind regards from our team!

10/10 Excelente

Mohammed

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un bon hôtel excellent plus proche petite bien
Se hospedó 1 noche en enero de 2024
Respuesta de Turim Oporto Hotel, el 20 feb. 2024
Nous vous remercions d'avoir choisi l'hôtel Turim Oporto pour votre séjour et de nous avoir fait part de votre expérience. Nous sommes très heureux d'apprendre que vous avez apprécié l'hôtel et nos services. Nous serions ravis de vous accueillir à nouveau dans un avenir proche. Toutes nos salutations de la part de notre équipe !

10/10 Excelente

Gervasio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Turim Oporto Hotel, el 20 feb. 2024
Thank you very much for choosing the Turim Oporto Hotel for your stay and for sharing your experience. We are very pleased to hear that you enjoyed the hotel and our services.We would be delighted to welcome you again in the near future.Kind regards from our team!

10/10 Excelente

Kirsten, Heidelberg

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de TURIM Oporto, el 15 ene. 2024
Dear Kirsten, Thank you very much for choosing the Turim Oporto Hotel for your stay and for sharing your experience. We are very pleased to hear that you enjoyed the hotel and our services.We would be delighted to welcome you again in the near future.Kind regards from our team!

10/10 Excelente

A N

Se hospedó 1 noche en diciembre de 2023
Respuesta de TURIM Oporto, el 15 ene. 2024
Thank you very much for choosing the Turim Oporto Hotel for your stay and for sharing your experience. We are very pleased to hear that you enjoyed the hotel and our services.We would be delighted to welcome you again in the near future.Kind regards from our team!

8/10 Bueno

Jeremy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel in easy walking distance to all the main attractions of Porto. Friendly welcome and a lovely room. Good choice of fresh food at Breakfast, wish I could have stayed longer
Se hospedó 1 noche en noviembre de 2023
Respuesta de TURIM Oporto, el 15 ene. 2024
Dear Mr. Jeremy, Thank you very much for choosing the Turim Oporto Hotel for your stay and for sharing your experience. We are very pleased to hear that you enjoyed the hotel and our services.We would be delighted to welcome you again in the near future.Kind regards from our team!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Turim Oporto Hotel, el 14 nov. 2023
Dear customer,Thank you very much for your evaluation and comments.We look forward to your next visit.Kindest regardsDirector

10/10 Excelente

William

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Hotel and very good location. Staff was very nice!
Se hospedó 1 noche en octubre de 2023
Respuesta de Turim Oporto Hotel, el 14 nov. 2023
Dear William,Thank you very much for your evaluation and comments.We look forward to your next visit.Kindest regardsDirector

10/10 Excelente

Indiana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I Liked everything. The breakfast was great.
Se hospedó 2 noches en octubre de 2023
Respuesta de Turim Oporto Hotel, el 14 nov. 2023
Dear Indiana,Thank you very much for your evaluation and comments.We look forward to your next visit.Kindest regardsDirector

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Location and Friendly staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de Turim Oporto Hotel, el 14 nov. 2023
Dear costumer,Thank you very much for your evaluation and comments.We look forward to your next visit.Kindest regardsDirector

8/10 Bueno

Leslie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Could be great.
This is new hotel that should have sorted out some of their issues by now. The front desk is totally unreliable. I took two tries to sort out the most simple tasks. No one seemed to know when the restaurant opened. The rooms are new and had lots of outlets for computers etc. What was missing was places to put luggage. The rooms are quite small and they put a useless table, chair and lamp when another platform for luggage would have been more useful. Breakfast is OK but not worth the price. Go across the street instead. The location is excellent, very near to restos and shops. Walking distance to the Metro and many sights. 3/5
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Brigitte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Myron

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I averted a disaster.
What should have been a wonderful experience turned out to be a near disaster. My friend and I arrived at the hotel. We arrived for check-in and I was told that the booking was for one person; and that in order for me to add my friend, there would be an additional charge of $50 per night. I explained to the woman there had been a mistake mostly due to the loss of an internet connection, however, I found out through American Express that the first booking had actually gone through, but because of their Fraud protection, they canceled the first realizing it may have been a mistake. I asked if she could please make an exception for the reasons stated above. Her answers were always company policies but never said whether an exception could be made. So I presented the question in a different way, How would you feel if you were me? Knowing that it was a simple error that could easily be corrected? By this time I concluded she was unwilling to assist me. I called Hotels.com and Amex, and they both called the front desk, She told Amex " I don't care if he cancels the reservation or not I will not be giving him a refund" I asked her if I could speak to the manager and she said she had already spoken to him, but I wanted to see the expression on his face, but before that, I said this's what happens when you are honest. If I had not mentioned my friend we would not be having this conversation and you'd have never known the difference. Think about the situation, you decide.
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Mimi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The perfect location to get to everything in Porto, whether tourist attractions, restaurants, cafes or shopping. The staff is very friendly and professional, the room was very clean and smells amazing. Highly recommend for your stay in Porto, it will make your trip more enjoyable and relaxing.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Larisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Séjour tres agréable ! L'Hotel est très bien placé, tout peut se faire à pied.
Se hospedó 3 noches en julio de 2023
Respuesta de Turim Oporto Hotel, el 26 jul. 2023
Cher client,Nous vous remercions de nous avoir fait part de votre expérience à Turim Oporto Hotel.Nous attendons avec impatience une nouvelle visite.SalutationsDirection

10/10 Excelente

Lorina Shu Kei

Se hospedó 2 noches en julio de 2023
Respuesta de Turim Oporto Hotel, el 26 jul. 2023
Dear customer,Thank you very much for sharing your experience at Turim Oporto Hotel.We look forward to see you again.Kind regardsGeneral Manager

6/10 Aceptable

Filippo

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023