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Opiniones de Holiday Inn Express Portsmouth - Gunwharf Quays, an IHG Hotel

3 out of 5
Holiday Inn Express Portsmouth - Gunwharf Quays, an IHG Hotel
The Plaza Gunwharf Quays, Portsmouth, England

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 475 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 328 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 119 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 51 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 28 de 1001 opiniones" "

8.4/10

Limpieza

9.0/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JORGE

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2020

2/10 Terrible

Jan

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Steven

Se hospedó 1 noche en mayo de 2024

4/10 Malo

Kevin

Viaje en pareja
Some shabby areas which need attention. Breakfast on our first morning was awful, next morning slightly better.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location the room could use hooks for towels to dry so they could be reused
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Marianela

Viaje en pareja
Le gustó: Servicio y personal
It’s a bit tired
Se hospedó 2 noches en abril de 2024

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is perfectly placed to mix shopping in Gunwharf Quays with a ferry crossing.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Holiday Inn Express are prefect for the tourist and traveller. If you have no need for conference rooms and fancy restaurants, then why pay extra? A buffet breakfast is fine for most people. I always look for HIE if I can because you can guarantee great value and facilities.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Raymond

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient for all local visits. Free parking Good breakfest
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Caroline

Le gustó: Limpieza, servicio y personal, servicios
Good location for shopping and dining.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Serdar

Le gustó: Servicio y personal
...
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Mark, Feltham

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Very friendly reception staff, parking worked fine and breakfast was good.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to gun wharf for shopping. Parking great. Discounts on local shops and restaurants also great!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Deborah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very personable polite and helpful Did not dislike anything about the property or area
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dawn

Le gustó: Servicio y personal y condiciones de la propiedad
Central location. Great choice for breakfast. Good value. A special thank you to Linsay, Magda & Henry for being friendly and helpful!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Anthea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Jane

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
I changed rooms four times. Ended up in one which stank of smoke and had a sofa bed taking up a large part of the room. The curtains didn't fully close either. I had an early start and was assured by the manager I could get breakfast at 0600. I couldn't. For the price £129 it was appalling and I will never stay there again. I visit Portsmouth regularly and will try a different hotel next time.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was a bir poor plates weren't very hot
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Iris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
隔音有點差，其餘十分滿意
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

elisabeth

Le gustó: Servicio y personal y condiciones de la propiedad
Nous avons eu une chambre avec portes communicantes et même si ces dernières étaient bien sûr fermées nous avons pu profiter pleinement des bruits occasionnés par des parties de jambes en l'air une bonne partie de la nuit.. Nous en avons fait part à la réception qui s'est empressée de nous proposer lors de notre prochain séjour une meilleure chambre!
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Jeane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Satish

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Peter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were excellent. Well placed
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice break for a couple of days.
Good walking distance to the ferries, train, beach and museums. Parked the car up for the entirety at £2 per day. Free breakfast was OK. Plenty of places to eat in the evening. Tesco express next door for snacks/lunch. Weather was terrible, still had a good time.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Helpful Staff
We had a really comfortable room. The staff were very friendly and sorted out a Third Party problem when we arrived. We have stayed several times in this Hotel.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Nigel

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Esther

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were fantastic, went above and beyond to make it a great stay.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Barry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and easy to find.
Se hospedó 3 noches en enero de 2024
Respuesta de Lee, el 7 feb. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

8/10 Bueno

tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall good just minor issues which the cleaners
There was no soap in the dispenser and the shower plug was blocked as was the sink. Hairs were coming back up.. off putting. Breakfast was lovely, parking was easy and free.
Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 7 feb. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

8/10 Bueno

Kirsty

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was nice and close to the area where we wanted to be
Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 7 feb. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

10/10 Excelente

Laura

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had an amazing time definitely be going again
Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 31 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

6/10 Aceptable

Alberto

Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 27 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

6/10 Aceptable

Tina

Le gustó: Limpieza
I booked this hotel as a pool was listed as one of the hotels facilities. Upon arriving, the receptionist said that there was no pool. This hotel is still listed as having access to a pool, so I'm not sure where the pool was. The receptionist wasn't forthcoming with the details. The breakfast was plentiful and the parking very cheap.The proximity to Gun Wharf a bonus. The day we stayed the roof leaked due to a storm (October), and there was no heating or hot water. We were given a late check out as compensation. An okay stay marred by the leak and no pool.
Respuesta de Lee, el 25 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

6/10 Aceptable

Jane

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
In need of a refurbishment…..
This hotel is in dire need of a refurbishment. Tired, dated and dingy rooms - my son asked me if I was in hospital - he was spot on - it was like being on a side ward. Staff were lovely and friendly and the breakfast was really good.
Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 25 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

8/10 Bueno

Roy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location, easy access to all amenities
Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 25 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

10/10 Excelente

Jean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location nice clean room
Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 19 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

10/10 Excelente

Angela

Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 19 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

8/10 Bueno

Mbuga

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Teresa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and lovely restaurants. Hotel a bit tired but staff very helpful. Heating not working in our room but they found us plug in heater. Bedside table missing which we did report. Breakfast good and nice to get parking included.
Se hospedó 2 noches en enero de 2024
Respuesta de Lee, el 19 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

10/10 Excelente

Annette

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Location could not have been better, perfect!
Se hospedó 1 noche en enero de 2024
Respuesta de Lee, el 19 ene. 2024
Good Morning, Many thanks for your review regarding your stay at The Holiday Inn Express, Gunwharf Quays, Portsmouth. We take all positive and negative comments to help us improve our hotel and our brand to ensure that we can offer the best possible service to our guests. Kind regards, Lee GSM

6/10 Aceptable

Deepti

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value and location
Room was comfortable and spacious enough for our needs. Breakfast was plentiful, although it had been sat for a while before we ate (towards the end of the sitting). Good value.
Se hospedó 1 noche en enero de 2024

4/10 Malo

Hannah

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Cold room
The cleaners had clearly seen that our room heating wasn’t working so gave us a plug in one but when we arrived room was freezing cold baring in mind it was freezing outside aswell. So we plugged the heater in and it barely warmed up and we couldn’t leave it on over night as it’s a fire hazard so had to sleep on the freezing cold woke up even more cold than we started the evening . And our room door we had to slam to shut and we only noticed this in the morning so the door possibly wasn’t shut fully all night
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Ceri

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Jennifer

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Refurbish
Rooms need refurbish very outdated service is great very convenient to everything
Se hospedó 4 noches en diciembre de 2023