Terraza o patio

Opiniones de Duo

4 out of 5
Duo
Teplicka 492, Prague

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 317 de 900 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 397 de 900 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 132 de 900 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 900 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 900 opiniones" "

8.6/10

Limpieza

8.2/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rubén

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 29 ene. 2024
Dear Rubén,Thank you for taking the time to share your feedback with us. If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

10/10 Excelente

Delia

Se hospedó 2 noches en diciembre de 2022
Respuesta de Andrea Pichalova, el 9 ene. 2023
Dear Delia, We are very happy to read that you have enjoyed your stay at our Hotel Duo.Hope you return soon. Best Regards, Andrea Píchalová Hotel Director

6/10 Aceptable

Diego

No le gustó: Limpieza
It's a huge 3 star hotel with hundreds of rooms, so it gets very crowded. Didn't even try the buffet breakfast because of the crowd. But I only stayed for the night, arrived late and left early. The room was damp smelly so I had to ventilate it. But it seems to be clean.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

JUAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022

10/10 Excelente

Ivan, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel, well located
The room was OK. The shower not well designed. Breakfast include was the classical european, a little fruit, ham, cheese and other dishes. Although the location is not in the city center, the metro station is very close, only 500 steps away (counted with my fitness cell app!) ; from there one can go to many spots in the city. A monthly pass for all public transportation is only about 500 Kc, while a 3 day is 300Kc and is valid for all means of public transportation (the tram can provide a nice means for sight seeing)
Se hospedó 6 noches en junio de 2018

8/10 Bueno

carlos, cd. de Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ubicado fuera del centro pero muy bien comunicado
Cómoda y agradable, personal muy atento, limpio y tranquilo, muy bueno el desayuno

6/10 Aceptable

serenella, Lima

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Lejos del centro, moderno, lento check out
En principio bien, es un hotel grande con mucho transito de gente, pero el check out a pesar que habia cola demoró mas de 30 minutos. Consumi 2 aguas en el frio bar, pero les tuve que dejar la garantia para poder irme despues de mas de 30 minutos

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
En general bien. Deben mejorar en tener una persona en recepción que hable español.

10/10 Excelente

Norma, México df

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Esta excelente este hotel
Hotel esta s 7 estaciones del centro y muy fácil de comunicarse y por el costo y la bueno del hotel y lo fácil de comunicarse en el métro vale la pena

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel Duo
Very good hotel. Just renowated so the rooms are pretty much brand new. Large parking for an extra fee. Very close to metro station. Breakfast with great variety.

10/10 Excelente

Luis, Bogota

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
excelente hotel , al frente del metro, desayuno súper bueno y muy recomendable

10/10 Excelente

José, Zaragoza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena elección
Lo mejor que se puede decir de un hotel, es que ha superado tus expectativas. Así ha sido en mi caso. Aunque el hotel no está en el centro, el metro te lleva en pocos minutos.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Buena calidad precio
Si bien esta lejos del centro el metroesta a menos de una cuadra. Las habitaciones estan bien, nada lujosas. Desayuno muy bueno y muy bien personal

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Hotel
muy bien ubicado, el servicio muy bueno y hasta se puede cenar en el hotel muy barato...

6/10 Aceptable

Cliente verificado

DUO PRAGUE
Bueno y muy practico. Facil coneccion a la ciudad y perfecto para reuniones y conferencias.

10/10 Excelente

Jens

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Es war alles okay für 1 Tag Aufenthalt
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea Pichalova, el 23 may. 2024
Dear Guest,Thank you for your review. We're glad to hear that everything was okay for your one-day stay. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for a longer visit in the future.Best regards,Andrea PíchalováHotel Director

8/10 Bueno

Nora

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was fine, except for vegan breakfast.
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 23 may. 2024
Dear Nora,Thank you for your feedback. We're glad to hear that everything was fine during your stay, but we apologize for the lack of vegan breakfast options. Your comments are valuable to us, and we will work on improving our breakfast menu to include more vegan choices.We appreciate your input and hope to welcome you back soon with an enhanced breakfast experience.Best regards,Andrea PíchalováHotel Director

8/10 Bueno

kurt

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
gut erreichbar,die lage und parplatz optimal, essen ok, werde mal wieder vorbeikommen.
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 23 may. 2024
Dear Kurt,Thank you for your positive review! We are pleased to hear that you found our location easily accessible and our parking space ideal. It's also great to know that you enjoyed the food.We look forward to welcoming you back on your next visit!Best regards,Andrea PíchalováHotel Director

8/10 Bueno

Diana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Metrostation befindet sich in unmittelbarer Nähe der Unterkunft. Sehr gute Anbindung zu vielen Sehenswürdigkeiten.
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you found our location convenient, with easy access to the metro and nearby attractions. We strive to provide a great base for our guests to explore the city and are glad it met your expectations. We look forward to welcoming you back in the future for another pleasant stay!Best regards,Andrea PíchalováHotel Director

10/10 Excelente

Klaus Dieter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea Pichalova, el 23 may. 2024
Dear Klaus,Thank you for your kind review. We are delighted to hear that you had a pleasant stay with us. Your feedback is important to us, and we are glad that we met your expectations. We look forward to welcoming you back in the future.Best regards,Andrea PíchalováHotel Director

6/10 Aceptable

Jennifer

Le gustó: Servicio y personal
There was a concert near by so the rates were astronomical. I could have stayed at the 4 Seasons for the cost. The room was clean but the building appeared to be from when the wall was up. The front desk was absolutely outstanding though!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Thank you for sharing your thoughts with us. We're sorry to hear that you found our rates higher than expected during the concert period. We strive to keep our pricing competitive, especially during high-demand events, but we understand your concerns. It's great to hear that you found the room clean and our front desk staff outstanding! We're proud of our team and their commitment to providing exceptional service. We appreciate your feedback on our facilities and will consider it as we continue to update and improve our hotel. We hope to have the opportunity to welcome you back under more favorable circumstancesAndrea PíchalováHotel Director

8/10 Bueno

Jennifer

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir verbrachten in diesem Hotel 2 Nächte für das Rammstein-Konzert. Die Innenstadt und das Konzertgelände waren mit der U-Bahn (Linie C) gleich um die Ecke sehr gut erreichbar. Die Zimmer waren sauber und das Frühstücksbuffet hatte eine gute Auswahl. Die Happy Hour von 15 bis 17 Uhr an der Bar wurde gerne von uns genutzt. :-) Der Pool hatte leider geschlossen. Scheinbar wird dieser renoviert. Die Parkplätze kommen leider mit 21 € pro Nacht zum Zimmerpreis noch dazu. Sehr teuer für die abgelegene Lage. Alles in allem ist das Hotel für einen Kurztrip sehr gut geeignet.
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Jennifer,Thank you for choosing our hotel for your stay during the Rammstein concert and for taking the time to provide feedback. We are glad to hear that you enjoyed the convenient location of our hotel, the cleanliness of our rooms, and our breakfast selection. It’s also great to know you took advantage of our happy hour at the bar!We apologize for any inconvenience caused by the pool being closed for renovations; we are working hard to enhance our facilities for your future enjoyment. Additionally, we understand your concerns about the parking fees and will take them into consideration as we continually strive to meet our guests' needs and expectations.We appreciate your comments and hope to welcome you back soon for another visit!Andrea PíchalováHotel Director

8/10 Bueno

Anton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Anton,Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Best regards,Andrea PíchalováHotel Director

10/10 Excelente

Justine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es war sehr gut. U-Bahn gleich gegenüber. Vom Flughafen/ Konzert zurück gelaufen, ca. Halbe Stunde, perfekt. Sehr reichhaltiges und gutes Frühstück . Ständig frisch aufgefüllt. Insgesamt alles top. Zimmer war sehr schön, und groß.
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Justine,Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Michael,Thank you for the rating.We are looking forward to next visit.Andrea PíchalováHotel Director

8/10 Bueno

Ralf

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gutes Hotel zum Besuch von Prag. Unmittelbare Nähe zur Metrostation. Parkplatzgebühren am Hotel leider sehr hoch (21€ pro Nacht). Frühstück sehr gut.
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Ralf,Thank you for taking the time to review your stay with us. We're delighted to hear that you found our location convenient for exploring Prague and enjoyed our breakfast offerings. We apologize for any inconvenience caused by our parking fees. We aim to provide competitive pricing while ensuring the best possible service and security for our guests' vehicles. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.Andrea PíchalováHotel Director

8/10 Bueno

Kerstin

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Kerstin,thank you for your review and rating.Looking forward to your next visit at Duo.Best regards,Andrea PíchalováHotel Director

6/10 Aceptable

Julia

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Staff is not that polite.
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Julia,Thank you for bringing this to our attention. We apologize if the service you received did not meet our standards for staff politeness and professionalism. We take your feedback seriously and will address this with our team to ensure we improve our customer interactions. Your experience is important to us, and we hope to have the opportunity to demonstrate our commitment to excellent service during your next visit.Andrea PíchalováHotel Director

10/10 Excelente

Timo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Timo,Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

8/10 Bueno

Felix

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

10/10 Excelente

Isabell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gute Verkehrsanbindung
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

10/10 Excelente

Marcus

Se hospedó 2 noches en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Marcus,Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

6/10 Aceptable

Dragan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bei der Reservierung über Expidia wurde inkl. Frühstück und freier Parkplatz ausgewählt / angezeigt, zu einem Preis von 67€ pro Zimmer (2 Personen). Bei Ankunft kostete der Parkplatz für eine Nacht 20,50€. Die Buchung war im Hotel als "only room" eingegangen, so gab es kein Frühstück. Es wurde uns gesondert angeboten für 17€ pro Person, was wir, örtlichgebunden als zu teuer angesehen haben, und zähneknirschend dankend abgelehnt haben. Wir hatte dann ein opulentes Frühstück am Prager Rathausplatz für 9,99€ pro Person! Das Zimmer selbst kostete, statt wie auf der Expidia Webseite 67€, satte 81€! Das ist das 2. Mal das es mit Expidia nicht so geklappt hat, wie gebucht. in Zukunft werden wir direkt über die Hotels buchen!
Se hospedó 1 noche en mayo de 2024
Respuesta de Andrea Pichalova, el 14 may. 2024
Dear Dragan,Thank you for taking the time to provide your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your stay regarding the parking and breakfast charges. It appears there was a misunderstanding with the booking details, and we regret any discrepancies between the services expected and what was provided. We are looking into this issue with Expidia to ensure better accuracy in the information relayed. Additionally, we are reviewing our communication processes to improve how booking details are confirmed upon guest arrival. We value your decision to visit us and hope to have another opportunity to meet your expectations fully. Best regards,Andrea PíchalováHotel Director

8/10 Bueno

Ayham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Andrea Pichalova, el 30 abr. 2024
Dear Guest,Dear Ayham,Thank you for your review! We truly appreciate your feedback and are glad to hear that you enjoyed your stay. Looking forward to welcoming you back soon.Best regards,Andrea PíchalováHotel Director

8/10 Bueno

Kenneth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is kept clean the staff is always cleaning. There are no premium channels on the television only music videos and news channels… boring!
Se hospedó 7 noches en marzo de 2024
Respuesta de Andrea, el 21 mar. 2024
Dear Kenneth,Thank you for sharing your feedback with us. We're glad to hear that you appreciate the cleanliness of our property and the efforts of our staff to maintain it.Regarding the television channels, we apologize if the selection did not meet your expectations. We understand that having a variety of entertainment options is important to our guests. We will certainly take your feedback into consideration and explore options to enhance the channel offerings in the future.If there's anything else we can do to improve your experience, please don't hesitate to let us know. We value your input and strive to make each guest's stay as enjoyable as possible.Thank you for choosing to stay with us.Best regards,Andrea PíchalováHotel Director

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff!
Se hospedó 6 noches en marzo de 2024
Respuesta de Andrea, el 21 mar. 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our top priority, and we're thrilled that our team members contributed to making your stay enjoyable.If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here to ensure you have a fantastic stay.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,Andrea PíchalováHotel Director

10/10 Excelente

Marija

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Zimmer sauber, Personal sehr nett und zuvorkommend, habe zum Geburtstag sogar als Überraschung eine Torte aufs Zimmer bekommen, Frühstück sehr gut, nur 1 Stunde vor Schluss wird Nix mehr aufgefüllt, Personal spricht nur englisch, Parkplatz 20€ die Nacht, ubahn 2 min vor der Tür und in 15 min im Zentrum! Also wir kommen definitiv wieder!
Se hospedó 3 noches en enero de 2024
Respuesta de Andrea Pichalova, el 29 ene. 2024
Dear Guest,Thank you for the fantastic review! We're delighted you enjoyed the clean room, friendly staff, and the birthday surprise. Your feedback on breakfast and parking is valuable. We're glad you'll be back and look forward to hosting you again.Best Regards,Andrea PíchalováHotel Director

10/10 Excelente

Marija

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Andrea Pichalova, el 29 ene. 2024
Dear Marija,Thank you for taking the time to share your feedback with us. If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

8/10 Bueno

Reinhard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 29 ene. 2024
Dear Guest,Thank you for taking the time to share your feedback with us.If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

10/10 Excelente

Marika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ottimo
Hotel davvero comodo per visitare la città, molto vicino alla metro e dotato di ogni comfort. Camere semplici ma confortevoli, reception disponibile 24h. Dovessimo tornare a Praga torneremo volentieri qua
Se hospedó 3 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 29 ene. 2024
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel really convenient for exploring the city, especially with its proximity to the metro. It's great to know that you enjoyed the comfort of our facilities and appreciated the simplicity and comfort of our rooms.Our 24-hour reception is dedicated to ensuring your needs are met throughout your stay. We look forward to welcoming you back if your travels bring you to Prague again. Your satisfaction is our priority, and we appreciate your kind words.Safe travels, and we hope to host you again soon!Best Regards,Andrea PíchalováHotel Director

8/10 Bueno

Mikee Cloudette

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 29 ene. 2024
Dear Mikee,Thank you for taking the time to share your feedback with us.If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

10/10 Excelente

jonas

Se hospedó 3 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 29 ene. 2024
Dear Jonas,Thank you for taking the time to share your feedback with us. If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Andrea Pichalova, el 29 ene. 2024
Dear Robert,Thank you for taking the time to share your feedback with us. If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

8/10 Bueno

Marianne

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Trip to Prag
It not very good that one have to pass through all the smoking people, when one want to go in and out of the hotel. There was a lot of snow and ice on the parking, not good. Breakfast was super.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 12 dic. 2023
Dear Marianne,Thank you for sharing your feedback with us. We sincerely appreciate your comments, both positive and concerning, as they help us identify areas for improvement.We apologize for the inconvenience you experienced with the smoking area near the entrance. Your feedback is valuable, and we will certainly review the layout to enhance the comfort of all guests, whether they smoke or not.We also regret the inconvenience caused by the snow and ice on the parking area. Our team will address this promptly to ensure safer conditions for our guests during adverse weather.On a positive note, we're delighted to hear that you enjoyed the breakfast. We strive to provide a positive experience, and we're pleased that this aspect met your expectations.Thank you for bringing these matters to our attention. Your satisfaction is important to us, and we will work to address these concerns for a better experience in the future.If you have any additional comments or suggestions, please feel free to share.Best regards,Andrea PíchalováHotel Director

10/10 Excelente

Donghwa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
가성비 Goood~!
출장 숙박 및 회의실로 잘 활용했습니다. 단체 관광객이 많은 가성비 호텔 입니다
Se hospedó 4 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 12 dic. 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to hear that our hotel served you well during your business trip, providing accommodation and conference room facilities.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,Andrea Píchalová Hotel Director

8/10 Bueno

Steen

Se hospedó 3 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 12 dic. 2023
Dear Steen,Thank you for choosing hotel Duo for your recent stay. It was a pleasure having you with us, and we hope your experience was enjoyable.Your feedback is valuable to us, and we appreciate your patronage. If there's anything specific you loved about your stay or if there are areas where we can improve, please feel free to share your thoughts.We look forward to welcoming you back in the future. If your travels bring you our way again, we'll be delighted to host you.Best regards,Andrea PíchalováHotel Director

8/10 Bueno

René

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Andrea Pichalova, el 12 dic. 2023
Dear René,Thank you for choosing hotel Duo for your recent stay. It was a pleasure having you with us, and we hope your experience was enjoyable.Your feedback is valuable to us, and we appreciate your patronage. If there's anything specific you loved about your stay or if there are areas where we can improve, please feel free to share your thoughts.We look forward to welcoming you back in the future. If your travels bring you our way again, we'll be delighted to host you.Best regards,Andrea PíchalováHotel Director

6/10 Aceptable

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Andrea Pichalova, el 12 dic. 2023
Dear Michael,Thank you for choosing Duo for your recent stay. It was a pleasure having you with us, and we hope your experience was enjoyable.Your feedback is valuable to us, and we appreciate your patronage. If there's anything specific you loved about your stay or if there are areas where we can improve, please feel free to share your thoughts.We look forward to welcoming you back in the future. If your travels bring you our way again, we'll be delighted to host you.Best regards,Andrea PíchalováHotel Director

8/10 Bueno

Joel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotellet, vart generellt bra, dock vart det ingen dubbel säng utan 2 90” sängar ihopställda bara. Personalen vart trevliga och service minded, dock var det mesta på hotellet väldigt dyrt. Rekommenderar starkt att köpa med sig eget kaffe då det vart avsevärt dåligt.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Andrea Pichalova, el 28 nov. 2023
Dear Guest,Thank you for your feedback. We're glad you found the hotel generally good with pleasant staff. We apologize for the bed arrangement and appreciate your note on pricing. We'll review our rates. We're sorry the coffee didn't meet your expectations and will address this. Your input is valuable, and we hope to welcome you back for an improved experience.Best regards,Andrea PíchalováHotel Director

8/10 Bueno

Norbert

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Für die Preisklasse ok
Se hospedó 2 noches en noviembre de 2023
Respuesta de Andrea Pichalova, el 27 nov. 2023
Dear Guest,Thank you for your feedback. We appreciate your honesty and are glad to hear that your experience was satisfactory considering the price range. If you have any specific suggestions or if there's anything we can do to enhance your future stays, please feel free to let us know. We value your input and look forward to the opportunity to welcome you back for another positive experience.Best regards,Andrea PíchalováHotel Director