Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 424 de 576 opiniones" "
10 - Excelente
424
Puntuación de 8, es decir, Bueno. Basada en 107 de 576 opiniones" "
8 - Bueno
107
Puntuación de 6, es decir, Aceptable. Basada en 29 de 576 opiniones" "
6 - Aceptable
29
Puntuación de 4, es decir, Malo. Basada en 9 de 576 opiniones" "
4 - Malo
9
Puntuación de 2, es decir, Terrible. Basada en 7 de 576 opiniones" "
2 - Terrible
7
9.6/10
Limpieza
9.4/10
Servicio y personal
9.0/10
Servicios
9.4/10
Condiciones de la propiedad
9.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Jorge R
Viaje familiar
7 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción para viajar con la familia.
Excelente experiencia, servicio impecable. El hotel esta bien ubicado y muy cuidado.
Jorge R
Se hospedó 2 noches en julio de 2023
Respuesta de Jack Hamid, el 12 jul. 2023
Estimado señor, Gracias por valorar su reciente estancia en nuestro Le Palais Art Hotel Prague. Es maravilloso escuchar que pudimos hacer que su estadía fuera especial desde el momento en que llegó hasta el momento en que partió.gracias y le deseamos un buen díaJack HamidPR & Guest Relations Manager LE PALAIS ART HOTEL PRAGUE
10/10 Excelente
Cliente verificado
Viaje de negocios
13 jul. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alojamiento ideal para descansar . Está a 10 minutos caminando de los principales atractivos . Desayuno impecable. Lo recomiendo
Cliente verificado
Se hospedó 5 noches en julio de 2019
10/10 Excelente
Beatriz
10 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendable
Un hotel precioso, con salones lindos y habitaciones muy comodas. El desayuno variado y delicioso y el personal sumamente amable !! Muy relajantes los desayunos en la terraza al aire libre!
Beatriz
Se hospedó 4 noches en mayo de 2019
8/10 Bueno
Cliente verificado
Viaje de negocios
2 may. 2019
Le gustó: Limpieza y servicio y personal
Habitaciones y gimnasio anticuados, no acordes con la imagen que proyecta el hotel
Cliente verificado
Se hospedó 2 noches en abril de 2019
8/10 Bueno
Xavier
22 nov. 2018
Buen hotel con buen trato del personal y habitaciones confortables.
Xavier
Se hospedó 3 noches en noviembre de 2018
Respuesta de Tereza, el 7 ene. 2019
Dear Xavier,
Thank you for this nice review.
We are looking forward to welcome you back soon!
Kind Regards
Tereza
10/10 Excelente
Cliente verificado
15 oct. 2018
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cliente verificado
Se hospedó 3 noches en octubre de 2018
Respuesta de Tereza, el 22 nov. 2018
Dear guest,
Thank you for your ranking of Le Palais Art Hotel Prague!
We hope you will visit us again.
10/10 Excelente
Carlos
28 ago. 2018
Fantastico Hotel.
Fantástico hotel, buena combinación al centro en tranvía. Buen desayuno y restaurante.
Lo mejor la terraza para cenar o desayunar, tranquila y bien atendida.
Personal amable y cordial.
Para repetir.
Y el Jefe de Restaurante un autentico caballero, amable, atento, y muy hablador. De agradecer.
Ah, y el bar abierto toda la noche, tranquilo y relajante.
Carlos
Se hospedó 6 noches en agosto de 2018
Respuesta de Daniel, el 30 ago. 2018
Dear Carlos,
Many thanks for your kind feedback. We are happy to read you enjoyed the stay at Le Palais. Miroslav, the Restaurant Manager, is our superstar and we are so glad he is a part of the team and can share his positive attitude with all guests and long-time experience with our colleagues.
We look forward to seeing you soon again.
Best Regards,
Daniel
10/10 Excelente
Cliente verificado
15 jun. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
las instalaciones impecables y el personal sumamente amable
Cliente verificado
Se hospedó 6 noches en junio de 2018
Respuesta de MS, el 20 jun. 2018
Estimado Huésped,
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.
Atentamente,
Milan Škvára
Hotel Manager
6/10 Aceptable
Baldo, Mexico City
6 abr. 2018
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Far away from main attractions
Too far from what you want to see
Too far from what you want to see
Too far from what you want to see
Baldo
Se hospedó 2 noches en marzo de 2018
Respuesta de MS, el 9 abr. 2018
Dear Baldo,
Thank you for taking the time to share your feedback.
Sincerely,
Milan Škvára
Hotel Manager
10/10 Excelente
CLAUDIA, Buenos Aires,
3 feb. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel placentero y muy confortable
Es un edificio palaciego reformado para hotel con un excelente nivel en los servicios ofrecidos. La ubicación es muy agradable, con numerosos restaurantes alrededor , aunque se debe tomar un transporte para las principales atracciones.
CLAUDIA
Se hospedó 3 noches en enero de 2018
Respuesta de MS, el 14 feb. 2018
Estimado Claudia,
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.
Atentamente,
Milan Škvára
Hotel Manager
10/10 Excelente
MARIA JOSE, ESPAÑA
12 sept. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BUEN HOTEL DE 5 * PARA UN BUEN DESCANSO
nos encantó el hotel, la habitación, los detalles que tenían: todos los días nos dejaban dos botellas de agua y dos bombones gratis. Los productos de aseo muy buenos también y las camas comodísimas. Teníamos también albornoz y zapatillas. El desayuno muy completo y rico y el restaurante muy elegante y bonito. El hotel es precioso con obras de arte por todos los lados y muy cómodo para descansar despues de un ajetreado día disfrutando de Praga
MARIA JOSE
Se hospedó 5 noches en septiembre de 2017
Respuesta de MS, el 17 sept. 2017
Estimado Maria Jose,
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.
Atentamente,
Milan Škvára
Operations Manager
8/10 Bueno
Cliente verificado
28 mar. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel lujoso a buen precio pero un poco lejos
El hotel es muy bonito y el desayuno incluido es maravilloso. El único problema es que estaba a 10min a pie de la estación del metro y de ahi a 15 min del centro de la ciudad
Cliente verificado
Respuesta de LPH, el 26 jun. 2017
Estimado Huésped,
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.
Atentamente,
Milan Škvára
Operations Manager
8/10 Bueno
Francisco
23 sept. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel está muy bonito
Francisco
Estimado Huésped,
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.
Atentamente,
Milan Škvára
Operations Manager
10/10 Excelente
Graciela, Villa devoto
23 jun. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel para recomendar. 10 puntos!
Un palacio, admirable el gusto en la decoración. Todos los empleados con la mejor atención que se puede recibir .
Impecable !
Graciela
Estimado Huésped,
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.
Atentamente,
Milan Škvára
Operations Manager
10/10 Excelente
Cliente verificado
22 sept. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Muy buen hotel con un gran servicio, muy buenas habitaciones y buen precio. El único pero es que esta algo retirado de las principales atracciones de Praga pero nada que no se resuelva en un taxi de máximo 15 minutos. Hotel ideal para parejas sin niños.
Cliente verificado
10/10 Excelente
Teox, Caracas
6 may. 2014
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Hotel
Con su edificio de epoca el hotel brinda todas las comodidades, atención, un lujo en se decoración y arquitecturas que te permite seguir viviendo Praga estando en el hotel.
Teox
10/10 Excelente
victoria
Viaje en grupo
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel has an old European works charm to it. It’s absolutely beautiful, room was super clean and the staff were exceptional.
victoria
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Amy
25 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amy
Se hospedó 6 noches en abril de 2024
10/10 Excelente
Sascha
26 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Christmas Destination
We stayed at Le Palais over the Christmas holidays and were not disappointed! The hotel is lively yet quiet, very friendly and festive atmosphere. The staff are all incredibly friendly and helpful. We accidentally checked out too late and they were very understanding about it. The breakfast is tasty and the location is fantastic! A quiet, hidden corner with lots of walkable destinations. We hope to be back again :)
Sascha
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jack Hamid, el 10 ene. 2024
Dear Sascha,Thank you so much for taking the time to share your delightful feedback about your recent stay at Le Palais over the Christmas holidays. We are thrilled to hear that your experience with us was nothing short of satisfying, and we appreciate your kind words.It brings us immense joy to know that you enjoyed the lively yet quiet atmosphere at our hotel, along with the very friendly and festive ambiance. Our dedicated staff takes pride in delivering exceptional service, and we are delighted that their friendliness and helpfulness left a positive impression on you.Mistakes happen, and we are glad to hear that our team handled your accidental late check-out with understanding. Our priority is to ensure our guests' comfort, and your feedback reassures us that we are on the right track.We're also pleased to know that you found our breakfast tasty and enjoyed the fantastic location. Your description of it being a "quiet, hidden corner with lots of walkable destinations" perfectly captures the charm of our surroundings.We truly value your feedback, and we can't wait to welcome you back to Le Palais. Please feel free to reach out if there's anything specific you would like during your next stay. Until then, safe travels and warm wishes!Best regards,Jack HamidPR & Guest Relations ManagerLE PALAIS ART HOTEL PRAGUE
10/10 Excelente
John Paul
Viaje de negocios
22 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
John Paul
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jack Hamid, el 4 dic. 2023
Dear Mr. John Paul,Thank you for your positive feedback! We hope to welcome you again soon.Have a nice day.Jack HamidPR & Guest Relations ManagerLE PALAIS ART HOTEL PRAGUE
10/10 Excelente
Takuma
Viaje familiar
17 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dear Mr. Takuma ,Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a wonderful time and found our hotel to be beautiful and luxurious. It's always encouraging to know that our efforts to provide a sophisticated and delicious breakfast have been appreciated.We also appreciate your valuable input regarding the hotel's proximity to the city center and tourist spots. Your feedback is important to us, and we understand the convenience of public transportation is crucial for some guests. We would like to inform you that tram 23, conveniently located just in front of our hotel, provides direct access to the most popular areas for sightseeing.For future reference, we recommend tram 23 as a convenient option for guests who prefer public transportation, as it offers a direct route to key destinations. We hope this information proves helpful and enhances the overall experience for our guests.Once again, thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future.Jack HamidPR & Guest Relations ManagerLE PALAIS ART HOTEL PRAGUE
10/10 Excelente
madeline
22 sept. 2023
madeline
Se hospedó 4 noches en septiembre de 2023
Respuesta de Jack Hamid, el 25 sept. 2023
Dear Guest's, Thank you so much for your fantastic feedback and for awarding us a perfect 10 out of 10 rating! We are absolutely thrilled that you had such a wonderful experience during your stay with us.Your high praise is a tremendous motivation for our team, and it reaffirms our commitment to providing exceptional service and hospitality to our guests. If there's anything specific you'd like to share about your stay or if you have any suggestions for us to make your next visit even better, please don't hesitate to let us know. Your feedback is incredibly valuable to us.We can't wait to welcome you back in the future and provide you with another outstanding experience.Warm regards,Jack HamidPR & Guest Relations Manager LE PALAIS ART HOTEL PRAGUE
10/10 Excelente
geir
13 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top hotel
Good area
Green and quiet
Great service
Top Breakfast
Nice beds ( room 318)
geir
Se hospedó 4 noches en septiembre de 2023
Respuesta de Jack Hamid, el 14 sept. 2023
Dear Mr. Geir, Thank you for sharing your feedback! We're delighted to hear that you had a positive experience during your stay with us.We're glad you found the beds comfortable in room 318. Quality sleep is essential, and we're committed to providing our guests with a restful night's sleep.If you have any more feedback or if there's anything else we can do to enhance your future stays, please let us know. We look forward to welcoming you back soon!Jack HamidPR & Guest Relations ManagerLE PALAIS ART HOTEL PRAGUE
10/10 Excelente
Andrew
8 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great place to stay in a very pleasant and peaceful neighbourhood of Prague. That's not to say there aren't some great bars and places to eat nearby (there are plenty!) - the area just had a special vibe that you wouldn't get if you were staying right in the centre of the city. The hotel itself was great - the staff were friendly, welcoming and extremely helpful (a special thanks goes to Petr who came to my rescue when my safe refused to open on the morning of checkout!). I stayed in a room located in the 'roof' of the hotel, which was spacious yet cosy. I really enjoyed my stay here and would definitely look at returning to this hotel on my next visit.
Andrew
Se hospedó 2 noches en agosto de 2023
Respuesta de Jack Hamid, el 12 sept. 2023
Dear Mr. Andrew,We are truly delighted to receive your wonderful feedback regarding your stay with us. It's heartwarming to hear that you had such a positive experience at our hotel and in the charming neighborhood of Prague.We understand and appreciate the unique charm of our neighborhood, and we're thrilled that you found it pleasant and peaceful. The presence of great bars and dining options nearby adds to the overall appeal, and we're glad you had the opportunity to explore and enjoy them.Our dedicated team takes great pride in providing exceptional service, and it's fantastic to hear that you found our staff friendly, welcoming, and extremely helpful. We will be sure to pass on your special thanks to Petr for going above and beyond to assist you during your stay.It's wonderful to know that you had a comfortable and cozy stay in one of our rooftop rooms. Your kind words about your room experience mean a lot to us.Thank you for considering a return visit to our hotel on your next trip to Prague. We would be thrilled to welcome you back and continue providing you with excellent service.Once again, thank you for sharing your positive experience with us. If you have any further comments or suggestions, please do not hesitate to reach out. Your feedback helps us continually enhance our guest experience.Warm regards.Jack HamidPR & Guest Relations Manager LE PALAIS ART HOTEL PRAGUE
10/10 Excelente
Eika
Viaje de negocios
3 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
静かなところ、アートな雰囲気、食事もよかった
Eika
Se hospedó 7 noches en agosto de 2023
Respuesta de Jack Hamid, el 12 sept. 2023
Dear Mr. Eika, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience during your stay.It's wonderful to know that you appreciated the quiet location of our establishment. A peaceful environment can truly enhance one's overall experience and allow for a restful stay.Our commitment to creating an artistic atmosphere is a key part of what makes our establishment unique, and we're thrilled that it resonated with you. We strive to provide an inspiring and creative environment for our guests to enjoy.We're also pleased that you enjoyed our food offerings. High-quality cuisine is a top priority for us, and we're delighted that you found our culinary offerings to your liking.Your feedback is greatly appreciated and will motivate us to maintain and even improve our standards. If you have any further comments or suggestions, please feel free to share them with us. We look forward to the opportunity to welcome you back in the future.Warm regards,Jack HamidPR & Guest Relations ManagerLE PALAIS ART HOTEL PRAGUE
10/10 Excelente
Indira, North Miami Beach
Viaje familiar
24 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is the most beautiful hotel I have ever stayed at! We were provided the Tower Suite and the views of the city were beautiful. Breakfast was delightful and we ate in the courtyard. Front desk staff took care of us right away. I could not ask for a better experience. This is the only hotel I’m considering whenever in Prague. Everything was so clean as well. Definitely recommend it
Indira
Se hospedó 2 noches en julio de 2023
Respuesta de Jack Hamid, el 27 jul. 2023
Dear Mrs. Indria, I'm glad to hear that you had such a wonderful experience at Le aplais art hotel in Prague! The Tower Suite sounds like a perfect choice, providing you with breathtaking views of the city. Breakfast in the courtyard must have been a delightful experience, and it's fantastic to hear that the front desk staff provided attentive and efficient service, making your stay even more enjoyable.The fact that everything was clean and well-maintained also adds to the overall positive experience. It's no wonder you are considering this hotel as your go-to choice whenever you visit Prague in the future. Your recommendation will surely be valuable to others seeking an exceptional accommodation option in the city.If you have any other travel plans or need more recommendations in the future, feel free to reach out. Happy travels!Best regards,Jack HamidPR & Guest Relations Manager LE PALAIS ART HOTEL PRAGUE
10/10 Excelente
Patricia, SAINT PETERSBURG
Viaje familiar
9 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a beautiful historic hotel. With lots of art which was a nice touch
Patricia
Se hospedó 7 noches en junio de 2023
Respuesta de Tereza Surá, Front Office Manager, el 12 jun. 2023
Dear Patricia,thank you for your nice review! We are happy to read you have enjoyed your stay with us and we are looking forward to see you soon!Kind regards from Prague,Tereza, FO
8/10 Bueno
TEFERI YESHITELA
31 may. 2023
Le gustó: Limpieza y servicio y personal
TEFERI YESHITELA
Se hospedó 6 noches en mayo de 2023
Respuesta de Tereza Surá, Front Office Manager, el 5 jun. 2023
Dear Teferi,thank you for your high rating!We are looking forward to your next visit.Kind regards,Tereza, reception
10/10 Excelente
Jan
Viaje de negocios, Viaje en pareja
26 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic
Jan
Se hospedó 6 noches en mayo de 2023
Respuesta de Jack Hamid, el 26 may. 2023
Dear valued guests, Thank you for reviewing your recent stay in Le palais art hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.best regards,Jack HamidPR & Guest Relations Manager LE PALAIS ART HOTEL PRAGUE
10/10 Excelente
Gavin
Viaje de negocios
21 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent and Friendly
My stay was excellent , love the hotel and the staff was really friendly and helpful.
i will definitely stay there again s
Gavin
Se hospedó 2 noches en abril de 2023
Respuesta de Tereza Surá, Front Office Manager, el 19 may. 2023
Dear Gavin,thank you very much for your nice review! I will share it with my team because feedback like yours is the best motivation for all of us.We hope to see you in Le Palais Art Hotel Prague soon again!Kind regards,Tereza, FO Manager
10/10 Excelente
Hernan
9 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome value for the money
Great hotel with free parking which is a luxury of itself in Prague. This is my 5th stay in Prague and this hotel is now my first choice in the city. Trams 23 & 11 are one and three blocks away, which will place you in Stare Mesto or Mala Strana in 10 minutes. The area is super safe (next to a police precinct) and the street, a cul de sac, makes it very quiet.
Hernan
Se hospedó 2 noches en abril de 2023
Respuesta de Tereza Surá, Front Office Manager, el 19 may. 2023
Dear Hernan,thank you very much for your another recent stay in Le Palais and also for your nice feedback! Im pleased to see you like our quiet but still central location. I hope to welcome you back to our hotel soon again.Kind regards from Prague,Tereza SuráFront Office Manager
10/10 Excelente
Peter
19 mar. 2023
Peter
Se hospedó 1 noche en marzo de 2023
Respuesta de Jack Hamid, el 19 may. 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Le palais art hotel. in the near future.best regardsJack HamidPR & Guest Relations ManagerLE PALAIS ART HOTEL PRAGUE
8/10 Bueno
Gaey
18 feb. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great customer service
Customer service was very good. Location was an approximate 30 mins walk to old town. It was so quiet. Breakfast had a wide range of choice. Only negative would be that the cooked breakfast which was a buffet style was cold every morning. I didn’t mention to waitress to make her aware that I was not sure the heaters were working on the second morning of our three night stay however the breakfast was still cold on our 3rd morning. However nice hotel would still recommend.
Gaey
Se hospedó 3 noches en febrero de 2023
Respuesta de Jack Hamid, el 20 feb. 2023
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics with the Breakfast, it will be really much appreciated if you could tell them right way so they could take the action and try to fix the issue.Jack HamidPR & Guest Relations Manager
10/10 Excelente
Peter
Viaje en pareja
4 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First class hotel, quiet location, however accessible to sites either on foot or local tram. Staff very friendly, rooms perfect, breakfast excellent. Staff all very helpful. Would highly recommend.
Peter
Respuesta de Jack Hamid, el 20 feb. 2023
Dear Mr. Peter, thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Jack HamidPR & Guest Relations Manager
10/10 Excelente
YOSHIHITO
17 dic. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for your kindness.
YOSHIHITO
Respuesta de Jack Hamid, el 27 feb. 2023
Dear Yoshihito, We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Jack Hamid PR & Guest Relations Manager
10/10 Excelente
Slavka
1 oct. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Slavka
Se hospedó 1 noche en septiembre de 2022
10/10 Excelente
Laurent
Viaje de negocios
24 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super accueil
Hôtel très bien situé
Laurent
Se hospedó 1 noche en agosto de 2022
6/10 Aceptable
Mark
Viaje familiar
17 ago. 2022
Le gustó: Limpieza
Overall, decent hotel with friendly staff and some good amenities. However, it is not a 5* hotel in my opinion as the service and facilities are not exceptional nor are they 5* worthy. I would recommend this hotel for 4* travellers and not ones looking for an outstanding place to stay.
Mark
Se hospedó 4 noches en agosto de 2022
6/10 Aceptable
Wolf DIeter
10 ago. 2022
Wolf DIeter
Se hospedó 2 noches en agosto de 2022
8/10 Bueno
Sue
Viaje en pareja
7 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay. The hotel is located in a quiet “local” neighbourhood. We walked to dinner several nights and enjoyed the hotel itself. Only wish the AC worked better. We would stay again and again and highly recommend.
Sue
Se hospedó 3 noches en julio de 2022
10/10 Excelente
David
Viaje en pareja
11 jul. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Anna and Michal were so great and the price really was fantastic!
David
Se hospedó 3 noches en julio de 2022
10/10 Excelente
ihsan a
Viaje familiar
9 jul. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent hotel, location and service
ihsan a
Se hospedó 3 noches en julio de 2022
10/10 Excelente
Sergio Evan
Viaje en pareja
22 jun. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff. Beautiful and comfortable hotel in an ideal location. Their breakfast hotel was excellent and made every morning worth while waking up to. I also took advantage of the 20 euro credit for a spa service which were very economical. Excellent service all around.
Sergio Evan
Se hospedó 6 noches en junio de 2022
8/10 Bueno
Jürgen
7 jun. 2022
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Hoher Anspruch nicht erfüllt.
Das Hotel hat einen hohen Anspruch. Bei unserem ersten Aufenthalt habe ich den höflichsten Eincheck-Prozess aller Zeiten erlebt. Aber schon damals wunderten wir uns, warum im Frühstücksraum ein Staubsauer steht. Und warum auf der Anrichte Weinkörbe stehen, die nie benutzt und angehoben werden, um den Staub dazwischen wegzuwischen. Beim (sehr guten) Frühstück schwirrt viel Personal herum, das aber stur vor sich hinsieht und ungeschult erscheint. Der schönste Junge von allen gähnte am Sonntag morgen herzhaft vor sich hin. Hatte wohl eine kurze Nacht. Kaffee habe ich mir dann halt selber geholt.
Jürgen
Se hospedó 3 noches en junio de 2022
10/10 Excelente
Shea
Viaje familiar
20 may. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
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Shea
Se hospedó 2 noches en mayo de 2022
6/10 Aceptable
lorenna
18 abr. 2022
Péssimo o atendimento da recepção.
lorenna
Se hospedó 1 noche en abril de 2022
10/10 Excelente
Arlita
Viaje en grupo
5 abr. 2022
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Clean room, helpful staff, accessible to stores good breakfast and transportation.
Arlita
Se hospedó 1 noche en abril de 2022
Respuesta de Martin Ledvinka, Front Office Manager, el 12 abr. 2022
Thank you very much for such a nice review!
Martin Ledvinka
Front Office Manager
10/10 Excelente
shannon
Viaje en grupo
22 mar. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
9 night stay
I stayed for nine nights. I’m a gold rewards member and didn’t get a room upgrade, but the regular room was fine. I liked the view of the city from my fourth floor room. The room was clean. I like have the nespresso machine in the room. The breakfast was excellent and one of the main reasons that I booked this hotel. The hotel is not central to the old town but it’s easy enough to walk to the national museum and that area of the city. You can catch the tram (route number 6 is the one we took most often) to the old town area and that was from the nearby station. Checkin and out was quick and easy.
shannon
Se hospedó 9 noches en marzo de 2022
Respuesta de Martin Ledvinka, Front Office Manager, el 22 mar. 2022
Dear Shannon,
thank you very much for your review. We hope to see you in Le Palais Art Hotel Prague soon again.
With kind regards,
Martin
8/10 Bueno
Cliente verificado
Viaje de negocios
15 mar. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel with friendly staff. Location is about a 20 minute walk to Wenceslas Sq. Breakfast was nice but some variation and a choice of eggs would be nice for a 4+ star hotel.
Cliente verificado
Se hospedó 4 noches en marzo de 2022
Respuesta de Martin Ledvinka, Front Office Manager, el 12 abr. 2022
Thank you for your review and tips for improving about breakfast.
We appreciate that!
Martin
10/10 Excelente
Jaroslava
2 mar. 2022
Jaroslava
Se hospedó 1 noche en febrero de 2022
Respuesta de Martin Ledvinka, Front Office Manager, el 8 mar. 2022
Thank you Jaroslava for your marvelous review!
Martin Ledvinka
Front Office Manager