Lobby

Opiniones de Quality Inn I-25

2.5 out of 5
Quality Inn I-25
670 Eagleridge Blvd, Pueblo, CO

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 521 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 352 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 81 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 1000 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Ana

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Me atendió bien el personal pero la habitación no estaba muy limpia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill, el 10 ene. 2024
Thank you for your review. I am glad that the staff was friendly and helpful. I will also look into the issue in that room. We hope you will stay with us again in the future.

6/10 Aceptable

Arsidalia

Viaje familiar
Le gustó: Servicio y personal
Mas o menos
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Erick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El servicio fue lo que se necesita
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Arsidalia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Libre de tabaco
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Tienen un buen servicio al cliente y la limpieza es bastante mala
Se hospedó 2 noches en junio de 2021
Respuesta de lauri, el 1 jul. 2021
Thank you for taking the time to let us know how your stay with us was. The staff says thank you for the customer service comment and they are sorry that you had a problem with housekeeping. I will talk to the head housekeeper. Again I am sorry. Quality Inn GM

10/10 Excelente

Elias

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de lauri, el 5 jun. 2021
Thank you for taking the time to let us know how your stay with us was. The staff says thank you and we hope to see you again. Quality Inn GM

10/10 Excelente

Rodolfo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de Lauri, el 21 dic. 2020
Thank you for taking the time to let us know how your stay with us was. We hope to see you again. Quality Inn GM

8/10 Bueno

José

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El hotel es perfecto muy limpio bello Yo huce recervacion de un cuarto con dos camas queen y al llegar a mi habitacion encintre una cama king asi qye estoy en descayerdo de porque paso esto pero lo demas es perfecto
Se hospedó 1 noche en junio de 2019
Respuesta de Lauri, el 10 jun. 2019
Thank you for taking the time to let us know how your stay with us was. I am sorry about the mix up in the room type. The staff says thank you for the nice comments. We hope to see you again. Quality Inn Pueblo Laurel

10/10 Excelente

Jim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall this is a good place to stay. It had a lot of people staying there on the night we stayed. Still, it was quiet and comfortable. The breakfast was OK - a little depleted by the time we got there but still OK. We would stay there again.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The person who checked me in was wonderful, the employee was very knowledgeable. Very professional and helpful.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pleasant. Staff friendly and attentive. Realizing layout presents logistical challenges, but reconstituted eggs are ready not very good
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Tania, Las cruces

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stuff everything was wonderful
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Michell

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
Bug on counter next to coffee machine. Older place but it was a last minute stay. Pet friendly. Restaurants nearby.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Takako

Viaje familiar
Le gustó: Servicio y personal
高速道路へのアクセスが良かったです
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean. Was some crazy person with a loud car but after he passed it was quiet. Slept well. Breakfast good.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Adnan, Littleton

Le gustó: Servicio y personal y condiciones de la propiedad
Decent value. The bed sheets were clean, but the bed spreads were stained. One of the towels was ripped. Breakfast had eggs, waffle maker, bagels and few other options. Good value for $80
Se hospedó 1 noche en abril de 2024

4/10 Malo

Eileen

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Read reviews before staying and don’t understand how they had so many stars. When walking in and down the halls it smells funky. Staff member Jesus was very professional and nice, that was a plus. Only had one other interaction with another staff member who was also very professional and nice. But the rest was awful. We don’t mind if a place isn’t brand new, but it needs to be clean. Walked in our room and the tv was on like someone just had been hanging out in there. The bathroom was disgusting. There were “splatters” in the toilet bowl, a bunch of short, curly hairs all over the shower and tub. A LOT. There also was a huge spider sack on the ceiling that was there while. I added the photo of the spider sack above the desk/tv. I also have never stayed at a hotel before where you could hear all the traffic like the windows were wide open. It’s very loud road noise there. I definitely will never stay there again.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Cindy

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Breakfast was very poor and limited, and they did not refill items even well before the cut off time. The hand sanitizer for the breakfast area was empty. We did not feel the parking area was safe. When checking out, I stood at the desk for several minutes and no one ever came. The facility was old and worn. Wouldn’t recommend.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Don

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Terri

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Maria

Viaje en pareja
Breakfast are good!!!! Clean and kindly
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Randy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Totally did not expect the dirty atsmophere and homelessness around the building.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Tanya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had troubles with key locks on doors but staff was great. Clean and quiet. Coffee is not good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Laurie

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Randy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Patrick

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Glad we got moved to this establishment. Front desk is amazing! Rooms are clean and breakfast was hot.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Karrie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
During a challenging trip to Pueblo, Colorado, for my brother's funeral, Quality Inn provided exceptional support and comfort. The staff were incredibly kind and attentive, always ready to assist with a genuine warmth that made our stay more manageable. The indoor pool was a welcome retreat, especially in the cold weather, offering a moment of relaxation amidst difficult circumstances. The cleanliness and overall quality of the accommodations were impressive, leaving no room for complaint. In a time of grief, their care and attention meant the world to us. We cannot thank Quality Inn enough for their outstanding service during such a trying period. Highly recommended.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice enough hotel to overnight in, but parking access was a pain due to closed entryways and awkward streets. And i don't know why.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Carolyn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The easy check in and check out
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Johnny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy off and on off I-25
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Esmerlda

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don't know if I was given the most dirty and stinky room because I used Expedia to book but the staff certainly mentioned that I booked through Expedia. Immediately walking in the room there was a strong unpleasant odor, had I not been so tired from driving, I would have just preferred to sleep in my vehicle. The carpet had a large and very noticeable dark stain, two of the pillows stunk, the bedding had stains, there was what looked like dried poop finger smear by the light switch to the bathroom and near the bathroom trashcan. There was also a dried blood smear just above the bathroom trashcan as if a female threw a sanitary product and hit the wall before it went in the trash. Besides the carpet having the large dark stain there were other stains, it looked dirty as in don't walk without shoes. The place had homeless in the back and the parking is dark. One of the exits from the parking lot had a deep pothole. This place is definitely not a place to stay for a family nor anyone going alone. I would never recommend this to anyone. I hope that Expedia cuts all ties with this particular place because I believe that as customers, we should expect quality businesses.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Darris

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Bill, el 15 mar. 2024
Thank you for filling out our review from your previous stay with us. I would love to hear from you so I know what we can improve on for the future. Thank you for your time.

4/10 Malo

Tisha, Denver

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The upkeep and offerings of the hotel have declined since it became a Quality Inn instead of Comfort Inn. It seems a bit run down and no longer offers cable tv. The staff was very nice, but seemed overwhelmed. I will stay at another hotel the next time I have to stay overnight.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bill, el 15 mar. 2024
Thank you very much for filling out the review from your previous stay with us. I want to apologize that you did not enjoy your stay and that the hotel seems a bit run down. I am confused by the note about the tv as all of our room do have Cable TV in them. Hopefully you will give us an other chance in the future.

6/10 Aceptable

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beds were too hard!
Se hospedó 1 noche en marzo de 2024
Respuesta de Bill, el 15 mar. 2024
Thank you for the review of your stay with us. I am sorry that the beds were to hard for you during your stay. I will pass this message along to the hotel owners and see if we can help correct this issue. We hope you give us another chance in the future.

8/10 Bueno

Bob

Le gustó: Limpieza y servicio y personal
Place was very clean but rooms are a little dated. For instance, there were no USB ports available to charge devices.
Se hospedó 1 noche en febrero de 2024
Respuesta de Bill, el 15 mar. 2024
Thank you for taking the time to fill out the survey from your stay with us. I am glad that you enjoyed your stay and the cleanliness of the hotel. I will pass the notes about the USB ports to the hotel owners and see if we can work on updating the property. We hope to see you again next time you are in Pueblo.

6/10 Aceptable

William

Location was good. I didn’t like the carpet was dirty and the curtains were dirty. The shower head leaked, but worked.
Se hospedó 2 noches en febrero de 2024
Respuesta de Bill, el 28 feb. 2024
Thank you for the review and the feedback. I am working with the hotel owners to update the carpet. I will also work on the cleanliness of the rooms as well as look into the shower issue. We hope you give us another chance in the future to show you our improvement.

10/10 Excelente

Darwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean inside, rooms updated. Outside entrances could use sweeping
Se hospedó 1 noche en febrero de 2024
Respuesta de Bill, el 28 feb. 2024
Thank you for the review. I am glad to hear you enjoyed your stay and the hotel was clean and ready for you. We hope to see you next time you are in town.

8/10 Bueno

Douglas, Oklahoma City

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Norma

Se hospedó 1 noche en enero de 2024
Respuesta de Bill, el 7 feb. 2024
Thank you for taking the time to fill out our survey from your recent stay with us. I would love to hear back from you to know what we can improve on moving forward.

10/10 Excelente

Terra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Bill, el 7 feb. 2024
Thank you for taking the time to fill out the review with us.

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great welcoming staff!!
Se hospedó 1 noche en enero de 2024
Respuesta de Bill, el 7 feb. 2024
Thank you for the review and the kind words. We will look forward to your next visit with us.

10/10 Excelente

Teddie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Bill, el 7 feb. 2024
Thank you for the review.

8/10 Bueno

Edith

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Consistently a good hotel. I’ve stayed here many times and it is always a positive experience and it’s so affordable.
Se hospedó 1 noche en enero de 2024
Respuesta de Bill, el 7 feb. 2024
Thank you so much for the kind words. We can't wait for your next visit with us.

10/10 Excelente

Lytha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly and personable.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Bill, el 10 ene. 2024
Thank you for the kind words. We look forward to your next visit with us.

10/10 Excelente

Don

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I checked in, Rbean made me feel welcome and was very personable. I spoke with a couple staff members later and they were very pleasant. My room was in greatshape very comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de Bill, el 10 ene. 2024
Thank you for the review and the kind words. I am glad to hear that Randi and the rest of the staff made you feel welcome and the room was comfortable for you. We look forward to your next visit.

10/10 Excelente

Trevor

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill, el 10 ene. 2024
Thank you for the review.

10/10 Excelente

Trevor

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill, el 10 ene. 2024
Thank you for the review.

6/10 Aceptable

Vicki

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill, el 7 feb. 2024
Thank you for filling out the survey.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice accommodations and quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill, el 10 ene. 2024
Thank you for taking the time to fill out our review. I am happy to see that you enjoyed your stay with us. We look forward to your next trip to Pueblo.

10/10 Excelente

Furtuna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bill, el 10 ene. 2024
Thank you for the review.