Took us about 30+mins to find the place. No Logo Name for the hotel. And although the gentleman on phone was very nice, still took us a while to find the place. The address on Hotels.com website is NOT the corresponding one from the actual place. Once we got there, the Lady at the reception said she didn’t have our reservation information and that it would be about 10-15 to get our room. She was very apologetic and explained the place was under renovations. Which we understood, but were not expecting Come night time we had NO HOT water, and by the next morning, NO WATER at all. We couldn’t take showers, or even use the sink to wash our hands let alone a flushing toilet. We were VERY DISAPPOINTED, the place was Beautiful, but doesn’t compensate not having even the basics as water. Wished this place was NOT taking reservations until remodeled was completed. For the price I payed, we could’ve At least had running water. VERY Dissatisfied Customer