Gracias

Gracias por la increíble reseña. Estamos muy contentos de que haya disfrutado de su estadía y esperamos verlo pronto nuevamente.

Good Afternoon, Thank you for your for response. We always look forward to hearing from our customers. We are trying to improve our service and property constantly so we always look forward to hearing how your stay was along with stories of what you enjoyed about our town.Warmest RegardsCraigHacienda Monarcas Resort

Good Afternoon Michael,We are very pleased to hear that you had a great time visiting Penasco and our resort. We are always look for things that you liked. You always welcomed back and we hope to see you again very soon.Warmest Regards,Craig BallHacienda Monarcas Resort

Good Morning Damiaris,We are very pleased to hear that you enjoyed your stay at our resort. We are constantly trying to improve the quality of our resort and our customer service.We hope to see you again very soon.

Thanks for the great review, we enjoyed having you visit and look forward to seeing again.

Good Morning Jenny,We were so pleased to receive your review of our resort and your stay with us.Please return soon.

Gracias Sandra, Estamos muy contentos de que haya disfrutado de su visita a nuestra ciudad y resort.Lo actualizaremos con las mejoras en el resort y esperamos verlo nuevamente.

Good Afternoon,We are very pleased to receive your review, We are looking forward to your next stay at the resort. We are planning several new improvements and look forward to sharing the progress at the resort.Craig BallHacienda Monarcas Resort

Good Afternoon Frankie,We really appreciated your family coming to stay at our resort I promise you some major improvements next time. We are working on the two bars and a outdoor restaurant .We look forward to seeing you again soon!

Thank you Norma, We are very pleased that you choose to stay with us and we look forward to seeing you again soon.

We could not be happier with your comments and review of our resort. And our people who make it a great place to stay.Thank you Craig

Good Morning Brianna,We appreciate you taking the time to review our resort, Obviously we are still remodeling and updating and we proud of the progress being made. We hope to see you again soon.

Good morning Jaime,We are very pleased that you enjoyed your stay at our resort and we are looking forward to seeing you again very soon

Good Morning Dustin,Outstanding review, we are very pleased that you enjoyed your stay and we look forward to seeing you again soon

Good Afternoon Tanya,Thank you for rating our property and giving us a great report on your visit. We look forward to seeing you again very soon.Regards,Hacienda Monarcas ResortCraig Ball

Good Morning Vero,We are very pleased to know that you and your family had a great visit and enjoyed your stay with us. We look forward to seeing you again soonRegards,CraigHacienda Monarcas Resort

Good Afternoon Sergio,Thank you for the great review, We are very pleased and we look forward to to see you again real soon.Regards,Hacienda Monarcas Resort

Good Afternoon Everardo,We appreciate for review and look forward to seeing you again very soon.Regards,Hacienda Monarcas Resort

Good Afternoon Victoria,Thank you for the great review, we are pleased to hear that you haa a great time. We look forward to to seeing you again very soon.RegardsHacienda Monarcas Resort

Good Evening Martha,We are so pleased to hear that you have a great time visiting our resort and our town.. We very much look forward to seeing you again very soon.Regards,Hacienda Monarcas Resort

We are very pleased to hear that you had a great time. We agree that the pool and pool bar are special. We hope that you room was also good.You are welcome back anytime .Warmest Regards,Craig BallHacienda Monarcas Resort

Good Morning Esmeralda,We are so pleased to hear that you had a great stay and enjoyed yourself and stay with us. We hope to see you again very soon.

Good Afternoon, Julian, We appreciate your honest review, I know that we just treated the property for pests and supplied mosquito spray to our housekeeping staff. I will make sure to followup with our staff.

We are happy to hear that your stay was nice and really appreciate.your letting us know that we have some room for improvement. I will review your concerns with our staff and strive to make changes for our future guests.Thanks againCrag Ball

Good Afternoon Edgar,We are very pleased to hear that you and your family enjoyed your stay at the resort. We welcome any additional comments as it is important to our continuing efforts to improve the resort and the service to our guests.Thank you for choosing to stay with us.Warmest RegardsCraig BallHacienda Monarcas Resort

Good Morning Marisela,We are very pleased that you had a great time, Thank you for the nice ratings of our staff, the rooms and property. We hope that you will return soonCraig BallHacienda Monarcas Resort

Good Morning, We are concerned about your experience. I would love to hear more and ways for us to improve our service and property.Thank youCraig Ball

Good Evening Margarita,We are very pleased to receive your review. We hope to see you again very soon. Regards,Hacienda Monarcas Resort

Thank you Marcos, we are pleased that you enjoyed your stay at the resort. We are hoping to see you again very soonCraig BallHacienda Monarcas REsort

Hi Bernadina,We are so pleased to hear that you enjoyed your stay at our resort. I hope that we will see you again in the very near future.Craig BallHacienda Monarcas Resort

Good Morning Ryan,We are very pleased that you enjoyed your stay with us at the Hacienda Monarcas Resort and Puerto Penasco. We look forward to having you back and keeping in touch as we grow the resort.We are introducing RV and trailer storage, the Baja Grill and private parties back in our La Misson area.We hope to see you back very soon.CraigHacienda Monarcas Resort

Good Morning Kelvin,Thank you for choosing the Hacienda Monarcas Resort for your recent stay. We are very pleased that you enjoyed our resort and we look forward to seeing you again very soon.Craig BallHacienda Monarcas Resort

Good Morning Yessenia,We are so pleased that you enjoyed your stay with us. We are happy to share your review with our staff. Please return soon.

Good Afternoon Susan,Thank you for staying with us at the hotel, we look forward to you returning to visit again. Thank you for the excellent review!

We love hearing great reviews, we look forward to seeing you in the future . We have some very exciting improvements and we look forward to sharing those improvements with you.Thank you again for staying with us.CraigHacienda Monarcas Resort

I am so sorry to hear that you were unable to find our hotel, We are right on the main artery entering Puerto Penasco but we are aware of this issue and working to correct the problem'.Thank you for bring this to our attentionCraigHacienda Monarcas Resort

Good Afternoon,Thank you for the excellent review, we are so pleased to have had the opportunity to have had you visit our resort and we look forward to your next stay with us.Warmest Regards,Craig BallHacienda Monarcas Resort

Good Afternoon,We are very sorry that your stay was far less than you expected. We take your review very serious and have made a number of improvements. We will continue to strive to improve the property and location information.Warmest RegardsCraig BallHacienda Monarcas Resort

Good morning Luis,We received your review and are very pleased with your review of our resort. We look forward to your return.

Good Morning Steve,Thank you for your review, of course we don't advertise either food or beverage at this point however our spacious hotel rooms offer all brand new king sized beds, quality bedding, new HVAC, and plumbing fixtures, 55" HD TV's. Warmest Regards,CraigHacienda Monarcas Resort

Good Morning Patrick,Thank you for your great review, Our staff is great and I will pass on your comments to them. We are aware of the new internet system we installed and have called out our technical staff to boost the signal.We are continuing to make major improvements to the property and will look forward to your return trip.Thank you again,Craig BallHacienda Monarcas resort

Good Afternoon Luis,Thank you for the excellent review, we enjoyed having you as a guest and look forward to seeing you again. We have several improvements coming in the near future and we will be happy to share those with you and invite you back to the resort to watch us grow.Thank you againCraigHacienda Monarcas Resort

Good Morning Lynn,We appreciate your honest review of the property. I will review your concerns with our staff and ownership group and address your concerns. I will assure you that we will improve Thanks againCraigHacienda Monarcas Resort

Good Morning Monica,We appreciate the great review, we so happy that you enjoyed your stay at our hotel. We have huge plans for improving the property. Construction on the Baja Grill begins tomorrow, so next time down we will have a full service pool side grill and bar. Other big plans will be announced in the coming weeks.Warmest RegardsHacienda Monarcas ResortCraig

Good Morning and Thank you for your review. We are working on several improvements to the property. We hope that you will look at us again in future and visit Rocky Point again.Hacienda Monarcas Resort

Good Morning Edgar,We appreciate you choosing to stay and visit Puerto Penasco. We are excited to continue improving our property and look forward to sharing those improvements with you.We look forward to seeing you come back and visit again.CraigHacienda Monarcas Resort