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Opiniones de Put in Bay Victory Station Hotel

2 out of 5
Put in Bay Victory Station Hotel
489 Catawba Ave, Put-in-Bay, OH

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 57 de 153 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 49 de 153 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 153 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 153 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 153 opiniones" "

8.2/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

8.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Duane

Viaje en pareja
Le gustó: Servicio y personal
Very quiet. Good location.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Larry

Viaje en pareja
No le gustó: Servicio y personal y servicios
It was ok, nothing special, no one to greet you for check in or say good bye for check out, everything done over the phone. no one to ask questions for help, had no where to park golf cart. 1 light burned out, 2 people in room only one chair to sit on.It was just ok.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Ty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Limited Wi-Fi
Limited Wi-Fi
Se hospedó 3 noches en agosto de 2023
Respuesta de pibbelly, el 1 sept. 2023
Thank you for reviewing our stay

4/10 Malo

Cliente verificado

No le gustó: Limpieza y comodidad de las habitaciones
Tight Quarters
The floor was filthy, and the room was very small.
Se hospedó 3 noches en julio de 2023
Respuesta de pibkelly, el 12 ago. 2023
I will look into the floor issue.

8/10 Bueno

Nicole

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to everything
Se hospedó 1 noche en julio de 2023
Respuesta de pibkelly, el 12 ago. 2023
Thank you for the great rating and staying with us

6/10 Aceptable

Marina

Se hospedó 1 noche en julio de 2023
Respuesta de pibkelly, el 12 ago. 2023
thank you for staying with us.

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
disappointing that we arrived at 5:10 pm and the office was closed....we had to stand out side in the pouring rain to call to get into our room and them to find there was no power. Other places near by had power so not sure what was going on. Mattress's are terrible. You will roll right off the side of the bed.
Se hospedó 2 noches en julio de 2023
Respuesta de pibkelly, el 12 ago. 2023
sorry the island is fed by 3 power lines under the lake from the mainland so if one them goes that area of the island is effected. We closed the office since it did not have power to check people in and our other location which is on the door did to help guests.

8/10 Bueno

Henry

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Rearrang the rooms
Rooms could’ve been cleaner bed too close to the air conditioner the person on the outside froze then heated, frozen and heated
Se hospedó 2 noches en julio de 2023
Respuesta de pibkelly, el 17 jul. 2023
Thank you for the feedback we will look into this.

8/10 Bueno

Anthony

Se hospedó 3 noches en julio de 2023
Respuesta de pibkelly, el 12 ago. 2023
Thank you for staying with us and the nice rating

8/10 Bueno

Kirk

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location for downtown pib
Se hospedó 2 noches en julio de 2023
Respuesta de pibkelly, el 15 jul. 2023
Thank you Kirk. Please come again

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza
This is a review about bot making it. My flights were delayed and I didnt get there to use my booking. The hotel checked in with me daily. They held my reservation for the trip because I asked them to just in case i got there quicker They kept me informed on how to get checked in and they were beyond friendly. The way the handled it put me at ease when they could have added to the stress. I appreciate all the effort they put into a non visit. Thank You Mark Skorvanik
Se hospedó 2 noches en junio de 2023
Respuesta de pibkelly, el 2 jul. 2023
Glad we could help and that you enjoyed your stay.

6/10 Aceptable

Meghan

Le gustó: Limpieza
Not bad for short stay
Great location. able to walk to all the hot spots.. rooms were clean. Beds not that comfortable, doable for 2 nights. Cable was awful, only had one channel and in came in and out. Internet signal poor, couldn’t use for iPad/phone.
Se hospedó 2 noches en junio de 2023
Respuesta de pibkelly, el 2 jul. 2023
Thank you for staying with us. Again we are sorry about cable and internet some things are out of control.

6/10 Aceptable

Todd

Se hospedó 1 noche en junio de 2023
Respuesta de pibkelly, el 15 jul. 2023
Hope everyone enjoyed the island

10/10 Excelente

Ty

Se hospedó 3 noches en agosto de 2022
Respuesta de pibkelly, el 8 oct. 2022
Thank you for the great rating! Hope you come again.

10/10 Excelente

morgan

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great location!! Mattresses are very old but we were able to get in early and enjoyed our weekend!
Se hospedó 2 noches en agosto de 2022
Respuesta de pibkelly, el 13 sept. 2022
Thank you for the great review and rating. Please come again.

10/10 Excelente

Steven

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Door to the room didn’t close all the way which made it very noisy trying to sleep, it sounds like people in room next to us were in the same room, beds were very uncomfortable
Se hospedó 2 noches en agosto de 2022
Respuesta de pibkelly, el 13 sept. 2022
Thank you for the great rating. We are sorry to hear you had issues with the door. Please come again.

6/10 Aceptable

Jane

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Wanted to watch baseball in the evening but tv was not working. They said it would be repaired the day we left. Also, pool was at another hotel and there was no coffee machine in room. You had to wait until attendant opened up at 9am to get coffee downstairs in office.
Se hospedó 2 noches en agosto de 2022
Respuesta de pibkelly, el 13 sept. 2022
Unfortunately the TV company is on the mainland which is why we can't get things repaired without an appointment scheduled. As far as the coffee pots, the tile floors make it difficult to keep with replacement.

2/10 Terrible

Robert

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Expedia failed miserably, we arrived at the hotel and they had absolutely no record of my reservation even after I showed them emails and text messages from Expedia along with confirmation number, very, very annoying. For future, I think I will just book directly with the hotels
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2022
Respuesta de pibkelly, el 13 sept. 2022
Thank you for the great review and rating. Please come again.

10/10 Excelente

Therese

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not a bad little place to stay. We weren’t there a lot. We were out and about in town. So it was perfect for what we used it for. Very close to downtown but quiet enough to sleep. We’ll be back.
Se hospedó 3 noches en agosto de 2022
Respuesta de pibkelly, el 13 ago. 2022
Thank you for the great review and rating. Please come again.

6/10 Aceptable

sue

Viaje familiar
No le gustó: Servicios
Good location however the pictures on the website made it look as if they had a pool but the pool was a few blocks away. The room was very small which was just okay. The room was not the cleanest..there was a used Q-tip under one of the beds. The beds were awful. I booked here because of the pictures but was disappointed. I could have stayed at a less expensive hotel and had the same experience.
Se hospedó 2 noches en agosto de 2022
Respuesta de pibkelly, el 13 ago. 2022
The pictures of the pool were posted by other customers, we do have it explained on our website that the pool is located at the Commodore. I will check the beds and speak with the housekeeper about your other comments.

10/10 Excelente

Stacy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean
Se hospedó 1 noche en agosto de 2022
Respuesta de pibkelly, el 13 ago. 2022
Thank you for the great rating and review

2/10 Terrible

Anna

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en julio de 2022
Respuesta de pibkelly, el 13 ago. 2022
Not sure why you rated us a 1 when the guest before you gave us a 10. I checked over the room and there does not seem to be an issue

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de pibkelly, el 13 ago. 2022
Thank you for the great rating!!

10/10 Excelente

DENISE A

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was great! Staff was friendly. Rooms were a little dark.
Se hospedó 3 noches en julio de 2022
Respuesta de pibkelly, el 13 ago. 2022
Thank you for reviewing our location

8/10 Bueno

Scott

Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Debrah

No le gustó: Servicios y condiciones de la propiedad
The hotel was convenient to restaurants and the harbor, but to be honest that was all I can recommend. The bed was so uncomfortable we were unable to sleep.
Se hospedó 1 noche en julio de 2022
Respuesta de pibkelly, el 13 ago. 2022
Thank you for letting us know about the bed, we will look into it.

10/10 Excelente

Margaret

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de pibkelly, el 25 jul. 2022
Thank you for the great rating

8/10 Bueno

Nate

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2022
Respuesta de pibkelly, el 25 jul. 2022
Thank you for rating our location

4/10 Malo

Anthony

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very dirty. Blood on counter, lamp. Dead bedbugs under bed. Mayflies in room. Dust on counters. Bed was the most uncomfortable bed we have stayed in. Actually hurt my wife's back. Very tiny and with the furniture and our bags, very little room to move around. No one was available onsite to help us check in. I had to call a number to check into the property as the person who was on site left for the day (5:30 PM) Only good things were it was quiet and convenient.
Se hospedó 2 noches en julio de 2022
Respuesta de pibkelly, el 25 jul. 2022
I am sorry you had a bad experience, most of our guests are very pleased with our rooms. We have reviewed the problem areas with our staff so this does not happen again.

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Kaylen

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
A fun and easy place to stay when wanting to be close to the events downtown in Put In Bay!
Se hospedó 3 noches en julio de 2022
Respuesta de pibkelly, el 25 jul. 2022
Thank you for review our location. Glad you enjoyed your stay.

8/10 Bueno

Ginger

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Pool was at different location. Clean, nice.
Se hospedó 2 noches en junio de 2022
Respuesta de pibkelly, el 25 jul. 2022
Thank you for reviewing our location. Please come again.

4/10 Malo

Linda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not a good time
Not good lighting, only lamps. No where to put things like your drink or snacks unless you use the 1 nightstand. Extremely noisy. Understandable that people will be partying but not until 5:30 in the morning both nights that we were there. No coffee maker or anywhere close to get a cup of coffee
Se hospedó 2 noches en junio de 2022
Respuesta de pibkelly, el 1 jul. 2022
We do have security that makes rounds between a few different business, sorry this missed the time when the people were loud. I will make a note of this. The coffee does arrive at 8:30 daily by the office. With the floors being tiled the urns kept getting broken.

8/10 Bueno

Jim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay at Victory Station. The hotel is clean, nice, and super convenient to downtown. Our only hangup were some noisy neighbors on the last night that kept us up til 5AM. Totally understand that's just the odds you play at hotels in party towns. Still, since there's no overnight staff on site, we were a little bit powerless in that situation. Overall, we'd stay again and recommend.
Se hospedó 2 noches en junio de 2022
Respuesta de pibkelly, el 1 jul. 2022
Sorry to hear about the last night. We do have security that make rounds between a few businesses and must have missed them when they were loud. I will make a note of this.

10/10 Excelente

Lynn

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Courtesy call letting us know room was ready was a pleasant surprise! Room was exactly as advertised. Coffee in morning appreciated. Front desk receptionist was friendly and accommodating. ❤️❤️
Se hospedó 2 noches en junio de 2022
Respuesta de pibkelly, el 10 jun. 2022
Thank you for the great review.

6/10 Aceptable

Kelly

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Stacey

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great stay!
We had a great stay at Victory Station. At PIB, it’s all about the location and the location of victory station is absolutely perfect. The beds weren’t super comfy, but I rarely expect that at hotels. We will definitely come back!
Se hospedó 2 noches en junio de 2022
Respuesta de pibkelly, el 10 jun. 2022
Thank you for the review

10/10 Excelente

Linda

Se hospedó 1 noche en mayo de 2022
Respuesta de pibkelly, el 30 may. 2022
Thank you for staying with us and the great review!! Hope to see you again soon.

4/10 Malo

Melissa

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en mayo de 2022

4/10 Malo

Diane

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Terribly Disappointed
We were looking forward to staying here because of the great reviews and location. However, the floor was dirty I went thru 2 pairs of ankle socks that got black from walking on the floor. The bed was awful, no where near comfortable at all. The Staff stated the floors had been mopped, I showed them my socks so they mopped the floor again. My husband thinks the walls are paper thin as we heard whomever upstairs thru the whole night. We will definitely not stay there again.
Se hospedó 2 noches en mayo de 2022
Respuesta de pibkelly, el 18 may. 2022
Sorry you did not enjoy your stay, hopefully you find better lodging in the future.

8/10 Bueno

Tony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mattress was very uncomfortable
Se hospedó 1 noche en mayo de 2022
Respuesta de pibkelly, el 10 may. 2022
We will look into this.

10/10 Excelente

Jordan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was very nice, close to everything! Perfect
Se hospedó 2 noches en septiembre de 2021

6/10 Aceptable

Richard

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Thought the room was very adequate. Like the wood lime tile floor. The furnature was ok. Parking for the golf cart was a bit of an issue. NO COFFEE POT in the room.
Se hospedó 3 noches en septiembre de 2021

6/10 Aceptable

Sharalee

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Too expensive and very small
Put-in-Bay is always a good time, this was my first time staying at Victory Station, it will also be my last. The office is not open on site very often, our room was small that for the price we paid it was way less than expected. The web site advertised off site access to a heated pool, regular pool, cabanas, and also showed pictures of patio sets by the rooms, not true. We had of site access to one freezing pool and we would have had to pay extra for use of the cabanas on top of the already paid $241.00 resort fee. Very close to downtown though. But also the room itself was very small, very few channels on TV, no working space which i needed because we're stayed a week. If you are only staying one or two nights this might be worth it but it is very expensive compared to similar accommodations on the island. I would not recommend
Se hospedó 6 noches en septiembre de 2021

4/10 Malo

Wendy

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Unfriendly staff and check-in process. Paper thin walls and shabby bed, linens and pillows. The TV was spotty and a blue screen constantly on and the wifi would go in and out Constantly. Not at all worth the price, there are several other properties well more worth the stay.
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

Travis

Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Jeffrey

Viaje en grupo
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Servicio y personal y servicios
Only thing going for it is on the island close to where all the "action" is.
Se hospedó 2 noches en julio de 2021

10/10 Excelente

rob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021