Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 874 de 1006 opiniones" "
10 - Excelente
874
Puntuación de 8, es decir, Bueno. Basada en 98 de 1006 opiniones" "
8 - Bueno
98
Puntuación de 6, es decir, Aceptable. Basada en 20 de 1006 opiniones" "
6 - Aceptable
20
Puntuación de 4, es decir, Malo. Basada en 10 de 1006 opiniones" "
4 - Malo
10
Puntuación de 2, es decir, Terrible. Basada en 4 de 1006 opiniones" "
2 - Terrible
4
10/10
Limpieza
9.8/10
Servicio y personal
9.4/10
Servicios
9.8/10
Condiciones de la propiedad
9.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Laura
Viaje en grupo
3 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Incredible place! Mark for the reception was outstanding ! Amazing service and beautiful place! Love it!
Laura
Se hospedó 2 noches en abril de 2024
Respuesta de Marc, el 6 abr. 2024
Dear Laura, Thank you so much for taking the time to leave us a comment and share your feedback with us! We really appreciate it when our guests get to live the real experience Monsieur Jean and his team members offer! As mentioned during your stay, it was a real pleasure having you at the hotel the past week and I am really happy to see we were able to exceed your expectations! We look forward to having you again very soon in our beautiful Quebec City !Kind regards,
10/10 Excelente
Jesus
Viaje en pareja
18 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El Costaricense que trabaja alli, nos hizo sentir como en casa. Excelente empleado .
Jesus
Se hospedó 2 noches en enero de 2024
Respuesta de Candyce, el 14 mar. 2024
Querido Jesus,Muchas gracias por tu bonito comentario. Recibir comentarios positivos como el tuyo es siempre un placer, y nos aseguraremos de comentarle a Federico tus cálidas palabras. Nuestras puertas están abiertas de par en par siempre que le apetezca volver a visitarnos.Monsieur Jean y su equipo
10/10 Excelente
Kay M. Hernandez
Viaje en pareja
6 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un servicio de primeras.
Kay M. Hernandez
10/10 Excelente
Jose, Zapopan
22 sept. 2023
Jose
Se hospedó 2 noches en septiembre de 2023
Respuesta de Lucie, el 17 oct. 2023
Dear Jose, We hope your stay at Monsieur Jean left you some unforgettable memories.Monsieur Jean and his Team.
10/10 Excelente
LUIS ENRIQUE PALMA
Viaje familiar
4 sept. 2023
Todo
LUIS ENRIQUE PALMA
Se hospedó 2 noches en agosto de 2023
Respuesta de Lucie, el 17 sept. 2023
Dear Luis, Thank you for taking the time to leave us such nice feedback. We are really delighted to hear that you enjoyed your stay at Monsieur Jean.We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team.
10/10 Excelente
Hugo
Viaje familiar
16 jul. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Increíble Hotel
Increíble Hotel, decoración Sui generis pero asombrosa. Habitación muy espaciosa, camas súper cómodas, baño grande. Excelente limpieza. La ubicación del hotel es excelente, queda en la parte alta de la Vieja Québec pero todas las distancias y puntos de interés a pie. Por último, decir que es una ciudad hermosa
Hugo
Se hospedó 2 noches en julio de 2022
Respuesta de El equipo de Monsieur Jean, el 1 ago. 2022
Buenos días,
Le agradecemos que se haya tomado el tiempo de escribirnos este comentario tan positivo.
Gracias por alojarse con nosotros. Nos alegramos de que haya disfrutado de su experiencia y esperamos verle de nuevo.
Sinceramente,
8/10 Bueno
SITA
Viaje en grupo, Viaje familiar
16 mar. 2022
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
No limpieza
No te hacen la limpieza de la habitación! Únicamente te dejan toallas en la entrada
SITA
Se hospedó 2 noches en marzo de 2022
Respuesta de L'Équipe de Monsieur Jean, el 22 mar. 2022
Bonjour,
Nous vous remercions d'avoir séjourné chez nous et d'avoir pris le temps de nous écrire ce commentaire. Nous sommes heureux d'apprendre que vous ayez aimé votre séjour!
Nous tenons à vous faire part que notre protocole Covid-19 nous interdit de rentrer dans votre chambre sans votre approbation. Il suffisait de le demander et il nous aurait fait plaisir de venir rafraichir votre chambre.
Au plaisir de vous revoir parmis nous!
Sincèrement,
L'équipe Monsieur jean
10/10 Excelente
RICARDO
15 ene. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia Excepcional
Excelente servicio, vista espectacular las personas de la recepción de verdad muy atentas
RICARDO
Se hospedó 3 noches en diciembre de 2021
Respuesta de L'équipe Monsieur Jean, el 15 ene. 2022
Merci d'avoir pris le temps de nous écrire ce message. Nous sommes ravis de savoir que vous avez apprécié votre séjour et que notre équipe ait pu atteindre attentes !
Ce fut un plaisir de vous avoir eu parmi nous !
Sincèrement,
10/10 Excelente
Lisandra, Miami , Florida
Viaje en pareja
10 feb. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel tiene una ubicación perfecta , la limpieza es impecable ,el lugar es muy acogedor.
Lisandra
Se hospedó 2 noches en febrero de 2020
Respuesta de Monsieur Jean Team, el 10 feb. 2020
Hello Lisandre,
Thank you for taking the time to give us this nice review and for choosing Monsieur Jean for your stay in Quebec City. We are so happy that you had a very cozy stay. We hope to be able to welcome you again in our unique decor!
10/10 Excelente
Candace, Garland
Viaje familiar
11 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location walkable to all of old Quebec.
Candace
Se hospedó 3 noches en mayo de 2024
10/10 Excelente
Barbara
Viaje familiar
10 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location
Barbara
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
OLIVER
Viaje familiar
10 may. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location and wonderful staff
OLIVER
Se hospedó 2 noches en mayo de 2024
10/10 Excelente
LEE
Viaje en pareja
9 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really cool hotel and large room very modern and close to everything you’ll need. Great to have free breakfast included
LEE
Se hospedó 2 noches en mayo de 2024
10/10 Excelente
Rachel
8 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful design great location helpful staff
Rachel
Se hospedó 2 noches en mayo de 2024
10/10 Excelente
Suzanne
Viaje en pareja
6 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hôtel éclectique de bon goût avec une odeur agréable dans le hall d’entrée. Le restaurant offre un menu restreint mais qui accompagne bien un apéro.(le plateau de charcuteries). Et que dire du décor, on se croirait dans Alice aux pays des merveilles!!!! Très agréable!!! Une bibliothèque nous offrant une variété de livres ainsi que des jeux que l’on peut utiliser sur une belle table avec la vue sur le salon avec beaucoup d’espaces ainsi qu’un foyer qui donne une certaine chaleur à la pièce malgré toutes les couleurs et formes de meubles. C’est un endroit vraiment à découvrir!!! Il y a même le piano dans la pièce du fond avec beaucoup de sièges et la vue sur la Côte de la Fabrique. Très bien situé, tout se fait à pied, pour un spectacle au palais Montcalm ou au Capitole, les restos, le magasinage. Vraiment belle adresse à découvrir.
Suzanne
Se hospedó 3 noches en mayo de 2024
8/10 Bueno
SERGIO
Viaje familiar
4 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quarto espaçoso.
SERGIO
Se hospedó 2 noches en mayo de 2024
Respuesta de Candyce, el 5 may. 2024
Estimado Sergio,Gracias por tomarse la molestia de hacernos llegar un comentario tan positivo.Estamos orgullosos de nuestro hotel y de nuestra calidad de servicio y estamos encantados de que haya disfrutado de su estancia con nosotros. Monsieur Jean y su equipo
10/10 Excelente
Nichole, Tillamook
Viaje familiar
4 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful new property in the heart of Old Town.
Nichole
Se hospedó 2 noches en marzo de 2024
Respuesta de Candyce, el 5 may. 2024
Dear Nichole,We very much appreciate and value your feedback and will share it with our team.We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We hope to see you again soon!Monsieur Jean and his team
10/10 Excelente
charles
Viaje familiar
2 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely different in a good way!
charles
Se hospedó 1 noche en mayo de 2024
Respuesta de Candyce, el 5 may. 2024
Dear Charles,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Monsieur Jean and his team
10/10 Excelente
Lisbeth Neva
Viaje en pareja
1 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a fabulous stay at Monsieur Jean. The room was large with a spectacular view. The staff were super friendly and helpful. Will definitely stay here again. 10/10
Lisbeth Neva
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 5 may. 2024
Dear Lisbeth Neva,We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of or staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Monsieur Jean and his team
10/10 Excelente
Isabelle
30 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parfait
Isabelle
Se hospedó 2 noches en marzo de 2024
Respuesta de Candyce, el 5 may. 2024
Chère Isabelle,Merci d'avoir pris le temps de nous laisser un si beau retour!Monsieur Jean est heureux d'avoir su combler vos attentes et sera très heureux de vous accueillir à nouveau dans notre belle ville de Québec!Monsieur Jean et son équipe
10/10 Excelente
Thu
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thu
Se hospedó 4 noches en abril de 2024
Respuesta de Candyce, el 5 may. 2024
Dear Thu,Thank you for taking the time to leave us a comment with such positive note!We hope to see you again soon!Monsieur Jean and his team
10/10 Excelente
Thu
29 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Monsieur Jean is centrally located in Old Quebec. It’s 5 minutes to Notre-Dame de Québec Basilica-Cathedral, 10 minutes from Chateau Frontenac, and steps away from Rue St. Paul which has several shops and restaurants. The hotel is beautiful and whimsical. The story machine by the heart in the lobby will provide you with a short story anytime of the day. Don’t forget to find the jewel or bijou in your room for a surprise in the hotel restaurant!
The rooms are uniquely charming , extremely clean and beautiful. The staff were very kind and helpful.
Thu
Se hospedó 5 noches en abril de 2024
Respuesta de Candyce, el 5 may. 2024
Dear Thu,Thank you for taking the time to leave us such nice feedback. We are really delighted to hear that you enjoyed your stay at Monsieur Jean. Our team is willing to do everything possible to answer all our guests preferences to ensure the best service experience to our clients. We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team
10/10 Excelente
Dave
Viaje en pareja
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La situation dans le Vieux-québec est parfaite!
Dave
Se hospedó 1 noche en abril de 2024
Respuesta de Candyce, el 5 may. 2024
Cher Dave,Merci d'avoir pris le temps de nous laisser un avis sur votre séjour! Nous sommes très heureux de voir à quel point vous avez apprécié séjourner chez Monsieur Jean et notre situation dans le Vieux-Québec!C'est avec un grand plaisir que nous accueillerons à nouveau!Monsieur Jean et son équipe
4/10 Malo
Krystin
28 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unfortunately I can't give a 5 star review to this hotel. We paid for a city view and we got a room with a view of a parking garage driveway. I feel like we got scammed.
Krystin
Se hospedó 4 noches en abril de 2024
Respuesta de Lucie, el 29 abr. 2024
Dear Krystin, First of all, we would like to thank you for giving us your feedback regarding your recent stay at Monsieur Jean.The classic room with city view that you had during your stay allows you to enjoy a view over the Town Hall and the Price Building. Rest assure that there is no scam as these two buildings are very symbolic of the Old Québec and we are lucky to get them right in front of our hotel. It has been a pleasure for all of us to welcome you at Monsieur Jean.Kind Regards, LucieFront Office ManagerMonsieur Jean
10/10 Excelente
Jennifer
Viaje familiar
28 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place
Jennifer
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 29 abr. 2024
Dear Jennifer,We very much appreciate and we're glad you enjoyed our hotel!We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team
8/10 Bueno
Sheri
Viaje en pareja
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is a lovely stylish property in a great location in the old city. The deep blue color of the cabinets and some of the walls was lovely. While we enjoyed our superior corner room with the wonderful panoramic view, there were slight shortcomings. Not having a landline in the room was inconvenient with contacting reception. Having a curtain instead of a door to the bathroom was not preferable. Likewise, there only being a partial partition for the shower caused the floor to get wet. The king bed while large with very nice bedding, was too soft for my liking. Loved the Nespresso coffee maker in the room, but it was a bit of a hassle getting a coffee and juice during breakfast. Servers seemed annoyed by the request. However the breakfast room is beautiful and the spread was ample and tasty. Overall I recommend staying here.
Sheri
Se hospedó 4 noches en abril de 2024
Respuesta de Marc , el 28 abr. 2024
Dear Sheri, Thank you for taking the time to leave us a comment and share your experience with us. Monsieur Jean is glad to hear you have loved the hotel and enjoyed your room. He also liked the little description you have written for both of them ! We are sorry to hear about the little inconveniences you have found in the room. Regarding the landline, it is an issue we are currently working on and hope to be able to resolve it as soon as possible. As for the bed, our mattresses are indeed known to be soft. Rest assured that by informing us, our housekeeping team will be happy to place an extra layer on top of the mattress to make it more comfortable and match your likings. We will certainly take notes of the other suggestions you have made. We constantly work on improving our services and accommodation and can only do so with the feedback of our guests.We are sincerely sorry about the server's reaction at the breakfast. Here at Monsieur Jean, our team’s priority is our clients satisfaction and comfort and anything less is unacceptable. We will make sure to do the necessary follow up to the F&B Department. Once again we would like to thank you for sharing your experience and hope to be able to welcome you again in our beautiful Quebec City ! Kind Regards,MarcFront Office Manager
10/10 Excelente
Daeshik
Viaje en pareja
25 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice staff, facility, quite
Daeshik
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 29 abr. 2024
Dear Daeshik,We very much appreciate and value your feedback and will share it with our team. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We hope to see you again soon!Monsieur Jean and his Team
10/10 Excelente
Sayna
Viaje con mascota, Viaje familiar
24 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel design is so chic and modern.staffs are kind and helpful, location is Amazing and walkable to Fairmont hotel and shops. Bar is really good. The only thinks they charged us extra 50$ for my dog stay and they didn’t prepared a bed or specific facility for him . Seems I had to call before and asked them.
They charged for toothbrushes and toothpaste which is normally free of charge.
By the way I personally recommend them and we enjoyed our stay.
Sayna
Se hospedó 2 noches en marzo de 2024
Respuesta de Lucie, el 28 abr. 2024
Dear Sayna, We are pleased that you choose Monsieur Jean for your stay in the lovely Québec city. It has been a pleasure for all of us to welcome you and your four-paw friend. Indeed, we kindly ask all guests to let us know in advance regarding the dog in the room so we can give you a pet-friendly room and prepare the room accordingly. We are glad to know you enjoyed our central location in the Old Québec. Also, you were very lucky with the weather as the sun was shining, all conditions were gathered to enjoy Québec walking. It has been a pleasure to welcome you here and we hope to see you again soon.Kind Regards, LucieFront Office ManagerMonsieur Jean
10/10 Excelente
Sandra
Viaje familiar
24 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Très bien et bien équipé!
Sandra
Se hospedó 1 noche en abril de 2024
Respuesta de Lucie, el 28 abr. 2024
Chère Sandra, Nous vous remercions d'Avoir choisi Monsieur Jean pour votre escapade à Québec et nous sommes ravis de savoir que vous avez apprécié votre séjour.Cela a été un plaisir pour toute notre équipe de vous accueillir et nous espérons avoir la chance de vous revoir bientôt.Bien cordialement, LucieCheffe de RéceptionMonsieur Jean
10/10 Excelente
Jeff
Viaje en pareja
24 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Actually fantastic location and a borrowed living space that tried to "wow" its guests. Respect. The location allows for easy exploration in multiple directions in an old city drunk on charm. My only complaint would be the reality that the location situates you in tourist Quebec City, thereby denying visitors the opportunity to see the "real" Quebec City.
Jeff
Se hospedó 2 noches en abril de 2024
Respuesta de Candyce, el 29 abr. 2024
Dear Jeff,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Monsieur Jean and his Team
6/10 Aceptable
Jean Pierre
Viaje familiar
23 abr. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
This was more an accident then there fault’s but the water was shout off for almost 20 hours. No hot shower after a walk stock under heavy rain the impossibilities to flush. They comp me one dinner this is a nice hotel with fantastic staff but a bit to dark for my liking and a lack of communication on when we could expect it to be fix we loose lot of time waiting for info so we start our day without shower and find another facility for our bathroom need.
Jean Pierre
Se hospedó 2 noches en abril de 2024
Respuesta de Lucie, el 25 abr. 2024
Dear Jean-Pierre, First of all, we would like to thank you for expressing your feedback regarding your stay at Monsieur Jean. We are deeply sorry to hear about the difficulty you faced regarding the water. This situation was completely unexpected and we did everything possible to fix it in the earliest convenience. Please, allow me express again our deepest apologies and to insist on the fact that the experience you had is not representative of who we are as a hotel.Nevertheless, we hope you enjoyed your stay at Monsieur Jean, as well as your diner at Le Bijou restaurant. We hope to be lucky enough to welcome you again so you can enjoy the real Monsieur Jean experience. Kind Regards, LucieFront Office ManagerMonsieur Jean
8/10 Bueno
Jean-Sébastien
Viaje de negocios, Viaje en pareja
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tout était parfait 👌
Jean-Sébastien
Se hospedó 4 noches en abril de 2024
Respuesta de Lucie, el 28 abr. 2024
Cher Jean-Sebastien, C'est un réel plaisir pour nous de lire votre commentaire.Nous sommes comblés de savoir que vous avez apprécié votre séjour et que tout était parfait !Nous avons apprécié vous recevoir chez Monsieur Jean et nous espérons vous revoir prochainement.Bien cordialement, LucieCheffe de RéceptionMonsieur Jean
10/10 Excelente
Flavia
Viaje en pareja
21 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything excellent! The location, service, quality and cleanliness were superb.
Flavia
Se hospedó 3 noches en abril de 2024
Respuesta de Lucie, el 28 abr. 2024
Dear Flavia, We thank you very much for sharing with us your positive feedback. Our team is willing to do everything possible to ensure the best service and experience to our clients. This is why we are so pleased to know that everything was excellent! It has been a real pleasure for us to welcome you at Monsieur Jean and we hope to have the chance to welcome you again.Kind Regards, LucieFront Office ManagerMonsieur Jean
10/10 Excelente
BOON CHYE
21 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice quirky hotel right in old Quebec. Everywhere is within walking distance
BOON CHYE
Se hospedó 4 noches en abril de 2024
Respuesta de Candyce, el 29 abr. 2024
Dear Boon Chye,Thank you for taking the time to leave us a comment with such positive feedback!We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We hope to see you again!Monsieur Jean and his Team
10/10 Excelente
Kim
Viaje en pareja
21 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every hotel should take training from Monsieur Jean. The staff are anazing at their jobs and are extremely pleasant. The hotel has thought of every detail for your stay. The only thing they should do is put a couple of hot tubs on the rooftop.
Kim
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 29 abr. 2024
Dear Kim,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Monsieur Jean and his Team
10/10 Excelente
Amir
Viaje familiar
21 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Very nice design
Very clean
Amir
Se hospedó 2 noches en abril de 2024
Respuesta de Candyce, el 29 abr. 2024
Dear Amir,We very much appreciate and value your feedback and will share it with our team.We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We hope to see you again soon! Monsieur Jean and his Team
10/10 Excelente
Lisa
Viaje en pareja
20 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cleanliness and comfort are my top priorities when traveling. Both were superb! We loved the crisp cotton sheets so much that we purchased a set for home. My husband and I also appreciated the spaciousness of our room, the dramatic modern style, hidden kitchen feature, high ceilings and excellent views from the large windows. Staff friendliness, delicious breakfast buffet, and quirky art throughout the property were icing on the cake! We will definitely return.
Lisa
Se hospedó 4 noches en abril de 2024
Respuesta de Lucie, el 28 abr. 2024
Dear Lisa, What a really nice comment! We thank you for sharing your feedback with us. Our entire team is doing everything possible to provide an exceptional service that reaches the high level of the deco of Monsieur Jean. This is why it is a real satisfaction for all of us to read your comment. We are glad that you purchased the towels set so you can bring a little bit of Monsieur Jean at home.We definitely hope to see you again soon!Kind Regards, LucieFront Office ManagerMonsieur Jean
10/10 Excelente
Jason
20 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jason
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 29 abr. 2024
Dear Jason,Thank you for taking the time to leave us a comment with such positive feedback!We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team
10/10 Excelente
Claude
Viaje familiar
20 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Très bien situé, déjeuner super
Claude
Se hospedó 2 noches en abril de 2024
Respuesta de Candyce, el 28 abr. 2024
Cher Claude,Merci d'avoir pris le temps de nous laisser votre avis sur votre séjour. Nous sommes heureux que vous ayez apprécié les déjeuners proposés par mon équipe et espérons vous recevoir à nouveau chez Monsieur Jean!Monsieur Jean et son équipe
10/10 Excelente
Christina
19 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Christina
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 28 abr. 2024
Chère Christina,Merci d'avoir pris le temps de nous laisser un commentaire sur votre séjour. Nous sommes heureux de constater que vous ayez apprécié les différents services de Monsieur Jean!Au plaisir de vous accueillir à nouveau!Monsieur Jean et son équipe
10/10 Excelente
Carl
19 abr. 2024
Le gustó: Limpieza
Carl
Se hospedó 1 noche en abril de 2024
Respuesta de Candyce, el 28 abr. 2024
Cher Carl,Mon équipe et moi-même tenons à vous remercier d'avoir pris le temps de nous laisser une si jolie note sur votre séjour parmis nous!Nous espérons avoir l'occasion de vous recevoir à nouveau dans notre belle ville de Québec.Monsieur Jean et son équipe
10/10 Excelente
Kristina
Viaje en pareja
19 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved everything about our stay at Monsieur Jean. Great hotel perfectly situated in the heart of Vieux Québec.
Kristina
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 28 abr. 2024
Dear Kristina,Thank you for taking the time to leave us a comment with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We look forward to welcoming you back soon! Monsieur Jean and his Team
10/10 Excelente
colin
17 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Xxx
colin
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 18 abr. 2024
Cher Colin,Merci d'avoir pris le temps de nous laisser un avis aussi favorable!Nous sommes heureux de constater que vous avez apprécié votre séjour et serons heureux de vous accueillir à nouveau chez Monsieur Jean.Monsieur Jean et son équipe
10/10 Excelente
Jay
Viaje en pareja
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
door not well labeled and hard to find
Jay
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 28 abr. 2024
Dear Jay,Thank you for taking the time to leave us a comment with such positive feedback! Your feedback is a very important matter to us and we can assure you that your suggestions will be used to improve our services and offer a wonderful experience to each of our clients. We look forward to welcoming you back soon! Monsieur Jean and his Team
10/10 Excelente
Kiran
Viaje en pareja
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel in the heart of downtown. Super clean rooms and friendly staff. Will stay again!
Kiran
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 18 abr. 2024
Dear Kiran,Thank you for taking the time to leave us a comment with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.Team Monsieur Jean
10/10 Excelente
Luc
Viaje en pareja
14 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hôtel haute gamme avec grande classe
Le personnel est gentil, serviable et très courtois
Luc
Se hospedó 1 noche en abril de 2024
Respuesta de Candyce, el 18 abr. 2024
Cher Luc,Merci d’avoir pris le temps de nous laisser un retour aussi favorable. Mon équipe et moi-même vous remercions chaleureusement pour votre message. Nous sommes fiers de notre hôtel et de notre qualité de service et sommes ravis que vous ayez profité de votre séjour dans notre établissement. Monsieur Jean et son équipe
10/10 Excelente
AMBROSE Yi Tat
Viaje en pareja
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful decor with bold bright colors and eclectic design which is a new breath of fresh air as compared to the many mondain color scheme in many of the hotels nowadays. The rooms are adequate size with a fully equipped mini-kitchen which is very welcoming to many family travelers. It is a modern upscale hotel with up-to-date technical amenities. Even though it is a high-end hotel but it has a provision for children's needs.
AMBROSE Yi Tat
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 18 abr. 2024
Dear Ambrose Yi Tat,We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Monsieur Jean and his Team
10/10 Excelente
Meaghan
13 abr. 2024
Meaghan
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 5 may. 2024
Dear Meaghan,Thank you for taking the time to leave us a comment with such positive feedback!We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his team
10/10 Excelente
Jarbas
Viaje en pareja
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A modern hotel, very comfortable and a great location.
Jarbas
Se hospedó 3 noches en abril de 2024
Respuesta de Candyce, el 18 abr. 2024
Dear Jarbas,We very much appreciate and value your feedback and will share it with our team. We look forward to welcoming you back soon! Monsieur Jean and his Team
10/10 Excelente
Lisa
Viaje en pareja, Viaje con mascota
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second time here love this hotel
Lisa
Se hospedó 2 noches en abril de 2024
Respuesta de Candyce, el 18 abr. 2024
Dear Lisa,Thank you for taking the time to leave us a comment with such positive feedback! We can’t wait to offer you the same unique experience the next time you will visit our beautiful city. Monsieur Jean and his Team