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Opiniones de Villa Roca Boutique Resort & Suites-ADULT ONLY

3.5 out of 5
Villa Roca Boutique Resort & Suites-ADULT ONLY
Carretera al Parque Nacional, Apdo. 143, Quepos

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 33 de 52 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 11 de 52 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 52 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 52 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 52 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Olman Luis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy amistosos y atentes sin embargo muchas gradas segun ubicación de la habitación para futuro escogería una donde haya que subir y bajar menos escalones siempre en el mismo hotel.
Se hospedó 4 noches en abril de 2023

2/10 Terrible

Idalberto

Viaje en pareja
La información que ofrecen sobre este hotel no es transparente, el término "Adult only" es confuso, se puede entender simplemente que no se aceptan niños, pero en realidad hay otro trasfondo, yo solicité la cancelación de la reservación por esta confusión y no me la aceptaron, es una lástima que se haga negocios de esa manera. Por supuesto no fui al hotel, perdí ese dinero, el personal de Expedia debe ser más explícito en la información que ofrece en su página web sobre las propiedades y servicios que ofrece, para así ser honesta y transparente con lo que cobra y por respeto a los que pagamos. Espero que me hagan la devolución de esa reservación...
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Juan

Le gustó: Limpieza y condiciones de la propiedad
Exelente lugar ,y hermosa vistas
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Randall

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Excelente ubicación y una opción agradable para disfrutar
Respuesta de Reservations, el 12 dic. 2022
Thank you for your message!

10/10 Excelente

Heiner

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lugar con excelente vista, con privacidad, linda habitaciones.
Se hospedó 2 noches en octubre de 2022
Respuesta de Reservations, el 12 dic. 2022
Thank you for your reply!

10/10 Excelente

JESUS

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Vista increible, buena ubicación, personal muy amable, instalaciones muy buenas, mobiliario y habitaciones un poco viejas. De manera general una buena opción para disfrutar de Manuel Antonio.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magnífica estadía
Un hotel muy bonito; tiene un parqueo muy pequeño; una vista al mar impresionante en su piscina sin fin; muy buen servicio
Se hospedó 1 noche en abril de 2022
Respuesta de Ernesto, el 18 abr. 2022
¡Muchas Gracias!

10/10 Excelente

Caroll

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were exceptionally helpful and friendly. Our room had a story book view and a modernly unique bathroom. I would recommend anyone visiting Quepos to stay here for a positive and refreshing vacation experience.
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Michael

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Cameron

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Patricia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The views were amazing, all staff so friendly and accommodating. Rooms clean and tastefully decorated.
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Mark, usa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A little outdated, but service and staff made up for it. For the price we would definitely recommend
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Karis

Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the views from the bedrooms and nice amenities.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Catherine, CRESCENT CITY

Se hospedó 5 noches en enero de 2024

8/10 Bueno

Barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Very nice property. Mostly friendly staff. Great location
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Tim A

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was just great to see the wonderful view from the room and the pool area during the sunset and I am very disappointed to hear that the political system is allowing a condo development to be built in front of all of the bed and breakfast places as well as the housing in the area!!! This is not a place for that and it will ruin this beautiful place for just a few rich gringos 😢
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Karl, SAN DIEGO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I recently had the pleasure of staying here and it exceeded all my expectations. From the moment I entered, I was greeted with warm smiles and excellent customer service. The staff went above and beyond to ensure my stay was absolutely perfect. One of the highlights of my stay was the delicious breakfast that was served each morning. The selection was vast, with a wide variety of options to cater to every palate. From freshly baked pastries to made-to-order omelets, there was something for everyone. It was a great way to start the day. The hotel's infinity pool was truly tempting. With its breathtaking views and crystal-clear waters, it was the ultimate relaxation spot. Whether I wanted to take a refreshing dip or simply soak up the sun on one of the comfortable lounge chairs, the pool provided the perfect escape. What truly stood out to me was the exceptional service from all the employees. Everyone I encountered was friendly, attentive, and genuinely interested in making my stay memorable. From Fernando at reception to Carmen at the restaurant to the housekeeping team, everyone went above and beyond. The bed in my room was incredibly comfy, providing a restful night's sleep. The air conditioning worked well, ensuring a comfortable temperature throughout my stay. Additionally, the hotel offered flexible checkout, allowing me to relax and enjoy my last few moments in this wonderful oasis without feeling rushed. Overall, my experience at this hotel 10/10
Se hospedó 2 noches en enero de 2024

10/10 Excelente

guy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Daan, Arlington

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great little gem in the hills overlooking the Pacific. We’ll be back.
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed our week long stay!
Recently renovated, my husband and I had a gorgeous superior king room that was very spacious! We loved the balconies and the gorgeous views. Everything was very clean, although the towels were very old and worn for pool use and very small and not too nice for the bathroom. Brand new towels arrived for pool/beach use the day before we left so that was nice! The food at the restaurant was very good, but often they did not serve lunch when it was supposed to be available. Outstanding service by Gerald from concierge, Carmen who made excellent drinks and attended to us in the afternoon/evenings and Kenia in the mornings who got to know what our usual breakfast orders were. The pool was lovely, although new lounge chairs should be next in their renovation plans. A few monkeys were around the restaurant occasionally in the mornings, but not really any colorful birds on site. Gerald, Joanna and Carmen also spoke English the best, the others were not as proficient. The location was great, walkable to many restaurants. Easy enough to hop on the bus to the beach. Adults only, there is still a high percentage of gay male couples at this hotel, but there are also some straight couples there and it is no longer clothing optional, which was fine. It was a good choice for our family of 4, including our one LGBTQ adult child, for whom we picked this hotel in the first place, with their comfort in mind.
Se hospedó 8 noches en diciembre de 2023

10/10 Excelente

Arturo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely resort and friendly staff
Picturesque views from each room. Very spacious. Would definitely stay here again.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Joe

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place has spectacular views of the ocean, the food was really good and the staff was very friendly and personable. The only bad thing I could say about the place is that our bathroom had a septic smell to it, but after alerting the staff they looked into it immediately
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Chris

Se hospedó 6 noches en julio de 2023

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service and view
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

meredith

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is such a special place. Amazing staff, pool, guests and LGBTQ destination.
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Dan, Toronto

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Excellent views of the Pacific from every room. Very friendly and helpful staff. Excellent breakfast. But the rooms are a bit tired; the resort is in need of a refresh.
Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2023

10/10 Excelente

kenneth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly people, both the guests and the staff. View from our balcony was wonderful and there were many friendly monkeys around.
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

Dane

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had an incredible time. The hotel has a very social atmosphere. The pool and jacuzzi areas have gorgeous views, as do all the rooms. The bar staff are amazing. However the reception staff could be a bit more welcoming. Also the safe in my room didn’t work and after a few trips to reception to try to get it resolved, they were unable to do so. Luckily the hotel felt very safe and I didn’t have to worry about my valuables.
Se hospedó 5 noches en enero de 2023

4/10 Malo

Alfred

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
Let me start by saying the staff was extremely friendly and the views from the property are amazing. It's an easy walk to local restaurants and just up the road from the National Park. I knew this was a very simple property and not what I would call Luxe, but I was hoping for standards like hot water and the ability to close the window in the bathroom. I had to take more cold showers than hot due to either lack of hot water or the fact nothing came out of the hot water faucet. There was a window in our bathroom that wouldn't close and the floors in the room were so slick you thought you were in an ice-skating competition. They were doing construction on nearby rooms - that didn't bother me but all the dirt and water from that construction was on our stairs and there was no way to get to our rooms w/out taking it with us on our shoes. On a side note, I had read a review on here that talked about how "aggressive" some of the guests were. I laughed when I read it, but unfortunately, I had the same issue, not once but twice. No, typically means no, but apparently not here.
Respuesta de Reservations, el 18 ene. 2023
Thank you for your comments, we are looking into your concerns and will look into ways of making any needed changes.

6/10 Aceptable

Jaime

Viaje en grupo
ITS LOCATION IN THE MIDDLE OF THE RAIN FOREST
Se hospedó 3 noches en diciembre de 2022
Respuesta de Reservations, el 18 ene. 2023
Yes, the entire ventral coast of Costa Rica is an Rain Forest

4/10 Malo

Trevor

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2022
Respuesta de Reservations, el 12 dic. 2022
Please let us know a little about how we could have improved your stay??

4/10 Malo

Odir, Maple Ridge

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Great Views But Room Conditions Very Poor. The room which was assigned to us was 5B and the view from the balcony saw some water but mostly obstructed by the building in front so only the top of the ocean was barely visible as the property is situated on a sloped hill. Pros: all the staff were very friendly and hospitable except for the gentleman checking us in who was indifferent, unreceptive and a bit snarky. The breakfast was lovely and prepared well (we chose the typical and American breakfasts) with coffee and juice and fresh fruit plate. Service was attentive and quick. These are the only points which saved our stay! Cons: the “upgraded” room which we were in the first night had a very disgusting sewer or smell in the bathroom which made the gag reflexes act up. There looked to be mold on the spot lights, the general condition of the room was poor; there needs to be some maintenance or refresh done. The other room (5B) we stayed in looked to be more updated or was an addition to the hotel as we didn’t recall this building when we stayed before, but the room was really small. Opening the front door to the room all the way almost touched the side of the bed. There was mold on the shower floor grout, and it seemed like there wasn’t a proper clean of the room done before (i.e. dirty light switches, hair in the sink when we checked into the room). Apparently the hotel is clothing optional at the pool, but this is not stated anywhere in the published
Respuesta de Reservations, el 18 ene. 2023
Thank you for your comments, we are looking into your concerns and will look into ways of making any needed changes.

10/10 Excelente

Justin

Se hospedó 3 noches en julio de 2022
Respuesta de Ernesto, el 5 ago. 2022
Thank you for the review!

8/10 Bueno

Matt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel but on the expensive side
Very clean, nice rooms, good outdoor faculties. Most staff very friendly (except one when checking in- nothing bad but not particularly warm). Relatively expensive but pretty standard for the area. Stairs to rooms are difficult with bags. Breakfast was really good! Felt a little uncomfortable at times with how other guests were acting tweeds me when travelling alone but obviously not the hotels fault.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Victor A, Ponce

Se hospedó 6 noches en julio de 2022

10/10 Excelente

Benjamin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful time. Property was wonderful and staff was super friendly and helpful.
Se hospedó 5 noches en julio de 2022

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en abril de 2022
Respuesta de Ernesto, el 18 abr. 2022
Thank you for your review!

6/10 Aceptable

A A

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Potential
Great location, staff are very accommodating and everything is just ok…. The property needs upgrading, the whole building needs upgrading. What it lacks in luxury the staff make it up in friendliness. This hotel has soo much potential with its green spaces …the jacuzzis tucked away in the lush greenery ..the pool deck is great. It needs modernising and bring this hotel from just standard to something truly special. The breakfast lady is super lovely and she makes the most delicious breakfast.
Se hospedó 9 noches en marzo de 2022
Respuesta de Ernesto, el 9 abr. 2022
Good Morning Thank you for the very through review, we appreciate your comments and are taking actions to create the best possible stays for all our guests.

10/10 Excelente

Matt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay
Great location. Great staff. Amazing setting.
Se hospedó 3 noches en marzo de 2022
Respuesta de Ernesto, el 30 mar. 2022
Thank you very much for the review, we greatly appreciate it!

10/10 Excelente

james

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022
Respuesta de Ernesto, el 7 mar. 2022
Thank you for the review, we appreciate your comments!

10/10 Excelente

Stefan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect spot to relax in
Se hospedó 7 noches en febrero de 2022
Respuesta de Ernesto, el 28 feb. 2022
Thank you for your review, we appreciate it and hope to see you back with us in the near future!

8/10 Bueno

Casey

Le gustó: Servicio y personal
Se hospedó 7 noches en febrero de 2022
Respuesta de Ernesto, el 19 feb. 2022
Thank you for the review, if there was anything we could have done better to make your stay a 10 please let us know.

4/10 Malo

Bennett

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2021
Respuesta de Ernesto, el 29 nov. 2021
Good Morning, we are sorry to hear that your stay with us was not to your standards, please let us know where we can improve for our future guests. Thank You