We are sorry you did not have a pleasant stay with us but look forward to having the opportunity to improve your experience with us next time. Thanks.

We are sorry for your experience and have looked into this feedback more closely with our team. We are working to address the issues to enhance your stay next time. Thanks.

Thank you, Mr. Francisco. Your feedback is greatly appreciated and invaluable to our team's success. Please come back and stay with us.

We are sorry for your unpleasant stay and appreciate the feedback. We strive for excellent customer service and a fantastic stay. We are looking into these items and will address quickly.

We apologize for any unpleasant experience you encountered during your stay and look forward to having the opportunity to improve your next stay with us!

Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM

Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM

Dear Valued Guest ¡Gracias por tomarse el tiempo para completar nuestra encuesta en línea con comentarios tan positivos! He compartido sus comentarios con mi personal, y se unen a mí para agradecerle sus amables palabras. Nos enorgullece nuestro hotel y los servicios que brindamos, y nos alegra que haya disfrutado de su estadía. Esperamos brindarle el mismo alojamiento y servicio agradable la próxima vez que visite la ciudad. Saludos cordiales, GM

Dear Valued Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, GM

Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM

Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM

Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM

Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM

Thanks, Suzann. Glad you enjoyed your stay and hope to see you next time.

Thanks for the feedback, Lilian. Glad you enjoyed your stay and will be looking into the stairwells to improve our guest experience even more!

Thank you, Eduard - we look forward to having a chance to make this a 5 star review next time.

We are sorry for the inconvenience you experienced with your stay. Our elevator is currently being replaced and should be brand new soon! First floor rooms are subject to availability but hope to have one available next time you are here.

Thanks, William. We are sorry for the inconvenience caused by our elevator replacement, but rest assured a new elevator is underway and will be up and running shortly! Thanks.

We apologize for any inconveniences you experienced during your stay and look forward to having the opportunity to make your next experience a better one.

We are sorry you did not have a positive stay with us but rest assured our housekeeping team thoroughly inspects each room to ensure a high quality, clean and safe room. Thanks.

Thank you for the great feedback, Jocelyn. We enjoyed having you with us and look forward to seeing you again. Hopefully we can make it a 5 out of 5 next time!

We apologize for the unpleasant experience you encountered at our hotel. We have looked into this and have addressed the issues. Elevator will be brand new soon enough.

We appreciate the feedback, Shonta, and apologize for the inconveniences you experienced. Please know that this feedback is not the experience we strive to deliver and have looked into this in order to address the issues. We look forward to improving your stay next time.

Thank you, Juaquadah - we have gotten pest control, maintenance, and housekeeper involved to address this issue! We look forward to seeing you next time.

Thank you, Brittany - we appreciate the great feedback. Rest assured that our elevator is in process of being replaced and will be brand new soon!

Olivia - we are sorry you did not experience a fantastic stay. We look forward to getting a chance to serve you better next time. Thanks.

Thank you very much for your feedback. We look forward to seeing you again.

Thank you very much for your excellent feedback, Naszier. We appreciate your trust in us and we look forward to seeing you next time.

Thank you very much for your feedback. We look forward to seeing you again.

Thank you very much for your feedback. We look forward to seeing you again.

Thank you for staying with us - we look forward to improving your stay next time.

We are sorry for the inconvenience you encountered with your room type but we did upgrade you free of charge to a two double bed room. Thank you and we hope you enjoy your stay.

Thank you for staying with us - we have addressed this with our housekeeping / maintenance team and are elevator is in process of being replaced. We look forward to seeing you next time.

Thank you for staying with us - we have addressed this with our housekeeping / maintenance team. We look forward to seeing you next time.

Thank you for staying with us. We look forward to seeing you next time.

Thank you for staying with us. We look forward to seeing you next time.