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Opiniones de The Islander Hotel

3 out of 5
The Islander Hotel
Main Road, Panama, Rarotonga

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 93 de 316 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 109 de 316 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 66 de 316 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 316 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 316 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

7.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Impossible to sleep because the bar is near by
The location is perfect if you want to save the money for the taxi(20-30NZD)and rent a motobike. But the rooms are very close to the bar and the music is TOO LOUDand NOISY, they have all day happy hour, and the party finishes around 11.30 pm everyday,so if you want to take a rest, this hotel is the worse place ever. As there are outside people come to the bar<because the alcohol is cheap>, I don't think it's save and nice for the guests.... Trasfer to and from the airport is complementary, which.is good. But its difficult to sleep with the music
Se hospedó 1 noche en junio de 2017
Respuesta de Kia Manuia, el 19 jun. 2017
Thank you for your review. We will be installing ear plugs and eye masks to all our guest rooms as a temporary measure until new double-glazed glass is installed to mute noise from outside. We have security personnel wandering through the hotel grounds on a 24 hour basis. The Islander Hotel is a great value for money spot for guests transiting to the outer islands or catching an international flight or simply seeking a great base from which to explore Rarotonga Island. Kia Manuia.

8/10 Bueno

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Turake

Viaje en pareja
Le gustó: Limpieza y servicios
Location to airport was great - food was also very good. Unfortunately a couple of rooms were taken by a family that had major issues. The mother was sweating profusely at her daughter and then on the ph I think to the young man that got her daughter pregnant. This went on and off for about an hr. Although I've never been to a half way house - I image this would be similar.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kia Manuia, el 11 may. 2024
Thank you for staying with us. People are people facing all sorts of issues in their lives, no matter where they are. We hope they find a peaceful solution to their issue.

10/10 Excelente

ENRIQUE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great severs really recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Kia Manuia, el 24 abr. 2024
Thank you for staying with us.

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, nicely furnished rooms & fabulous food.
Se hospedó 1 noche en abril de 2024
Respuesta de Kia Manuia, el 21 abr. 2024
Thank you for staying with us.

8/10 Bueno

Petrina

Se hospedó 1 noche en marzo de 2024
Respuesta de Kia Manuia, el 11 may. 2024
Thank you for staying with us.

10/10 Excelente

Milan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and comfortable facilities and good food options
Se hospedó 1 noche en abril de 2024
Respuesta de Kia Manuia, el 10 abr. 2024
Thank you for staying with us.

10/10 Excelente

Nuria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only think I didn’t like was the music going till late at night not allowing us to fall sleep having to get up at 5 am to catch a long 7 hours flight back to sydney
Se hospedó 1 noche en abril de 2024
Respuesta de Kia Manuia, el 10 abr. 2024
Thank you for staying with us.

10/10 Excelente

Takangaiva

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Location was perfect. Staff were on point. Food was delicious. Attention to detail, in the room to be reviewed. The Islander property lacked an authentic Cook Islands identity. It was not a memorable location that screamed "Cook Islander, and proud". Would love to see them take more inspiration from the island/s, not international.
Se hospedó 1 noche en abril de 2024
Respuesta de Kia Manuia, el 6 abr. 2024
Thank you for staying with us.

8/10 Bueno

CRAIG

Le gustó: Servicio y personal
An older hotel… rooms were well taken care of and very spacious… The food was pretty good… The view was great… The ocean waves breaking... very relaxing… Nice staff
Se hospedó 2 noches en marzo de 2024
Respuesta de Kia Manuia, el 26 mar. 2024
Thank you for staying with us.

8/10 Bueno

Mayron

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Great entertainment on the Tuesday Island night
Se hospedó 5 noches en febrero de 2024
Respuesta de Kia Manuia, el 24 mar. 2024
Thank you for staying with us and joining our fabulous Tuesday Island Night Buffet Dinner & Dynamic Cultural Show by the mesmerising Akirata Dance Troupe.

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Lovely helpful friendly staff. Very Happy
Se hospedó 1 noche en marzo de 2024
Respuesta de Kia Manuia, el 24 mar. 2024
Thank you for staying with us.

6/10 Aceptable

John

Le gustó: Servicio y personal
Close to airport
Se hospedó 1 noche en febrero de 2024
Respuesta de Kia Manuia, el 13 mar. 2024
Thank you for staying with us.

8/10 Bueno

Michael

Se hospedó 1 noche en enero de 2024
Respuesta de Kia Manuia, el 21 mar. 2024
Thank you for staying with us.

8/10 Bueno

Kim

Viaje familiar
Le gustó: Limpieza y servicio y personal
Loved our stay at the Islander. Food was amazing fresh and tasty.
Se hospedó 6 noches en febrero de 2024
Respuesta de Kia Manuia, el 20 feb. 2024
Thank you for staying with us.

6/10 Aceptable

Clark

Se hospedó 1 noche en febrero de 2024
Respuesta de Kia Manuia, el 20 feb. 2024
Thank you for staying with us.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Kia Manuia, el 12 feb. 2024
Thank you for staying with us.

8/10 Bueno

Gerhard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Kia Manuia, el 12 feb. 2024
Thank you for staying with us.

2/10 Terrible

Kseniya

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Worse hotel ive ever stayed at. Wifi is broken and front desk has no answers, tv isnt functioning (no remote and no channels working), front desk isnt staffed (random people keep go behind the counter), stuff doesnt have answers to anything. No iron in the room, fridge had drinks left from other people. Incredibly noisy, music blasting outside, people yelling.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kia Manuia, el 5 feb. 2024
Kia Orana. Thank you for your feedback. Vodafone Cook Islands wifi works fine. You need to purchase a Vodafone wifi voucher. TV is linked to our local tv channel #3. We are installing Starlink Fast Wifi and this will be FREE for all hotel guests. Installation will be completed in 2 days time. Our front desk is unmanned on Sat and Sun - however, our restaurant and bar staff (stuff) can assist you and answer your questions. We have replaced the iron in your room (we have spares of everything in housekeeping). The drinks in the fridge would be milk packets for your tea and coffee. Our housekeepers always empty and reset the mini-bar fridges for new arriving guests. Hula Bar closes at 9pm on Sundays (the night of your stay) enabling a good night sleep. We hope you had a lovely Rarotonga holiday.

10/10 Excelente

Flip

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Kia Manuia, el 5 feb. 2024
Thank you for staying with us.

10/10 Excelente

Teariki-Monga

Se hospedó 1 noche en enero de 2024
Respuesta de Kia Manuia, el 5 feb. 2024
Thank you for staying with us.

8/10 Bueno

Roland

Se hospedó 1 noche en enero de 2024
Respuesta de Kia Manuia, el 5 feb. 2024
Thank you for staying with us.

10/10 Excelente

Maryanne

Se hospedó 1 noche en diciembre de 2023
Respuesta de Kia Manuia, el 5 feb. 2024
Thank you for staying with us.

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the atmosphere here. Everyone was very friendly and helpful. Location is great as well.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kia Manuia, el 26 dic. 2023
Thank you for staying with us.

10/10 Excelente

Wonsik, Apple Valley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kia Manuia, el 26 dic. 2023
Thank you for staying with us.

8/10 Bueno

Joanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice rest stop
Had an early flight over from AITUTAKI on a Sunday. Instead of sitting for many hours between flights in the airport, I booked a room so I could relax and freshen up before my midnight flight! One thing though, they shouldn’t have tvs if they don’t work.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kia Manuia, el 14 dic. 2023
Thank you for staying with us. We will be installing Starlink Super Fast Wifi at the hotel very soon and connecting all room TVs to this service to enable streaming. We cant wait!

10/10 Excelente

Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kia Manuia, el 14 dic. 2023
Thank you for staying with us.

8/10 Bueno

brent

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
first time stay
My first time at the islander. i chose it for price and location to the airport. check in was fine, food was good and plenty of hotwater. wifi is ok but you have buy a voucher to get onto it. I went to the grocery store..20 min walk. i think it was like 25 bucks for 30GB...good for 7 days. staff was very nice and room very clean. the only con is the noise from the bar area. i would return to the islander again if i go to rarotonga
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kia Manuia, el 14 dic. 2023
Thank you for staying with us. We will be installing Starlink Super Fast Wifi very soon.

10/10 Excelente

Peirangi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kia Manuia, el 7 dic. 2023
Thank you for staying with us.

8/10 Bueno

Rebecca

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Food and service, and staff were exceptional. Cultural show and cuisine on Tuesday was 5 star. Disappointed once evening hit the pool was closed and kids were unable to swim once meal service commenced. Overall enjoyed our 2 night stay, very affordable with full breakfast included in the price. Rooms clean and tidy.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kia Manuia, el 7 dic. 2023
Thank you for staying with us. We apologise for pool closure when dinner starts. Children love to splash around and wet floors around pool / restaurant at night are too risky for our staff and diners to manoeuvre. We are pleased to read you enjoyed your meals, service and overall stay.

10/10 Excelente

Anthony

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were super friendly and accommodating.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kia Manuia, el 5 dic. 2023
Thank you for spending time with us.

8/10 Bueno

Laura

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place within walking distance to the airport. Awesome breakfasts, the pancakes were amazing! Our room was very comfortable and had the lovely added touch of a humidifier. Island night is a great experience aswell! The pool was in a great location and was a great way to pass the time.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kia Manuia, el 23 nov. 2023
Thank you for staying with us.

8/10 Bueno

Erich

Good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kia Manuia, el 23 nov. 2023
Thank you for staying with us.

10/10 Excelente

Steven

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kia Manuia, el 13 nov. 2023
Thank you for staying with us.

6/10 Aceptable

Machiko

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We choose this hotel because of its location since our flight was leaving early morning. It was a few minutes walk from Rarotonga airport. As other review said the bar is open till around 11pm and very noisy. Since we knew this, I used earplugs so there was no issue to sleep. The hotel was perfect for our needs.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kia Manuia, el 23 nov. 2023
Thank you for staying with us.

8/10 Bueno

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel where you are treated like family. Amazing staff, in particular - Levi, Mii, Jason
Se hospedó 1 noche en octubre de 2023
Respuesta de Kia Manuia, el 23 nov. 2023
Thank you for staying with us.

4/10 Malo

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Asked for a quiet room ,but got one by the bar/ nightclub. The window did mot close so the music was loud! Got a message that they would pick us up at the airport, but they were not there. Lucky it was a very short walk to the hotel. It was suppose to be a breakfast buffet but it was one course and one drink. Could not even get o glas of water beside that
Se hospedó 1 noche en octubre de 2023
Respuesta de Kia Manuia, el 23 nov. 2023
Thank you for staying with us. We terminated our Breakfast Buffet Service since COVID19 (2019) and we offer a wide selection of 'cooked on demand' options for better quality and freshness. Your breakfast offer includes 'one' fresh option OR cooked meal option & 'one' beverage option: selection of juices, sodas (including bottled water), dilmah teas, espresso coffees. Other & extra items are available at cost.

8/10 Bueno

Joseph, Eagle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the airport.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kia Manuia, el 23 nov. 2023
Thank you for staying with us. We are located 200 meters from the airport terminal. Just a short stroll.

8/10 Bueno

Pip

Viaje familiar
Food was great, staff lovely and friendly. Bit noisy as it was a popular place with evening drinkers, but the flip side was happy hour was awesome. Pool is in weird spot though, so didnt use it
Se hospedó 7 noches en octubre de 2023
Respuesta de Kia Manuia, el 20 oct. 2023
Thank you for staying with us.

2/10 Terrible

Kamal, Chesterland

Viaje familiar
No le gustó: Servicio y personal
We had a confirmed reservation, however when we arrived all the rooms were occupied and we had to fight with the front desk finally they booked us a room in another hotel which we reached at3:00 AM
Se hospedó 1 noche en octubre de 2023
Respuesta de Kia Manuia, el 23 nov. 2023
Our sincere apologies - we suffered a system glitch that caused overbookings, which also affected your reservation. Your flight arrived Rarotonga at 12.50am; you arrived the Islander Hotel at about 1.47am; our night security manager had to call other hotels for availability. We managed to get you into an alternative hotel (of similar star rating) at no extra cost to you. Again, we apologise for the overbooking system error.

10/10 Excelente

chris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From our arrival at 7:30 am, our experience was first class. The staff were courteous, friendly, and helpful. The breakfast we ordered tasted amazing and was very generous in size. Sitting in the deck area watching the whales in the distance was magic. Our room was nicely presented and was very comfortable. Overall a fantastic and enjoyable experience, we will be back.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kia Manuia, el 6 oct. 2023
Thank you for staying with us.

10/10 Excelente

Dianne

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kia Manuia, el 6 oct. 2023
Thank you for staying with us.

10/10 Excelente

emiliano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Posizione strategica a 2 passi a piedi dall' aeroporto e in riva al mare. Ristorante/bar molto buono personale cordiale e stanza pulita
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kia Manuia, el 22 sept. 2023
Thank you for staying with us.

8/10 Bueno

Dr. Olataga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
excellent staff , good food
Se hospedó 5 noches en septiembre de 2023
Respuesta de Kia Manuia, el 18 sept. 2023
Thank you for staying with us.

8/10 Bueno

SERGEI

Se hospedó 1 noche en septiembre de 2023
Respuesta de Kia Manuia, el 6 oct. 2023
Thank you for staying with us.

6/10 Aceptable

Alexander

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
Very close to the airport, however, the rooms back onto Hula Bar and so are incredibly loud until late at night. The breakfast also started at 8am (which is much later than other places that we’ve stayed at) and so we missed out as our flight departed at 9am.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kia Manuia, el 5 sept. 2023
Kia Orana Alexander, thank you for your review. Our Hula Bar closes at 11pm at the latest. We have asked our DJ to reduce the 'base' from 10pm onwards so that the noise doesnt affect the rooms. It is important that guests advise their flight details at the time of booking (especially departure) so that we can accommodate early departures with a breakfast plate delivered to your room at 9pm the night before. This is especially relevant for the morning flights to Sydney. Thank you.

10/10 Excelente

Cara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay passing through Rarotonga. Easy 4-minute walk from the airport and late-night check-in was available. Staff was friendly, the room was clean, comfortable pillows and bed, all meal dining options available (breakfast, lunch, and dinner), plus a fun beachfront bar on property with music. I would recommend requesting a street-side room if you are sensitive to noise. The ocean-facing rooms are next to the bar that plays music into the evening. Overall would recommend it.
Se hospedó 1 noche en agosto de 2023
Respuesta de Kia Manuia, el 29 ago. 2023
Thank you for staying with us.

8/10 Bueno

Hollie

Se hospedó 7 noches en agosto de 2023
Respuesta de Kia Manuia, el 29 ago. 2023
Thank you for staying with us.

10/10 Excelente

Gabrielle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, Friendly and helpful staff. I arrived early and they did everything possible to assist me to make me comfortable to store my luggage. I came back when the room was ready and was settled in early-2hrs earlier than check in which I hugely appreciated. The rooms are spacious and clean and have everything you need. I only wish I stayed longer than one night.
Respuesta de Kia Manuia, el 25 ago. 2023
Thank you for staying with us.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Kia Manuia, el 24 ago. 2023
Thank you for staying with us.