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Opiniones de Americana Modern Hotel

3 out of 5
Americana Modern Hotel
1241 Market St, Redding, CA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 1204 de 1607 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 301 de 1607 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 66 de 1607 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 1607 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 1607 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rossmary

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect!!! 1000/10
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 5 dic. 2023
Hi Sara,Thank you for your glowing feedback! We're thrilled to hear that your experience was perfect and that you would rate it 1000/10. Your satisfaction is our utmost priority, and we're delighted to have exceeded your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. We look forward to the pleasure of hosting you again for another outstanding stay.Best Regards,Guest Experience Team

10/10 Excelente

Judith

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto la limpieza el servicio y la ubicacion
Se hospedó 1 noche en mayo de 2022
Respuesta de Americana Front Desk Staff, el 14 may. 2022
¡Muchas gracias por tus amables palabras!

10/10 Excelente

Stan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2022
Respuesta de Customer Care Team, el 9 mar. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Grace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La segunda vez que me quedo aquí y volvería otra vez. Habitaciones grande, limpias y lindas
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Ruben

Se hospedó 1 noche en agosto de 2021
Respuesta de Customer Care Team, el 9 mar. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Ruben

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de Customer Care Team, el 10 mar. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A nice little joint.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

David

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Nicholas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel!! Only hotel in Redding that is safe! In every-way! Safe, clean and amazing customer service! Don’t waste your time anywhere else!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Alda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lynn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Care Team, el 14 may. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Lylybell

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were so friendly! The property was incredibly clean and felt safe. Parking is right on site. We will definitely be back!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Brad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Care Team, el 14 may. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

Brian

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Care Team, el 10 may. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Wayne, Apple Valley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was clean and comfortable. Staff was outstanding! Couldn't be more friendly and helpful
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Chelsea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and simple! Will be staying again!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

gerald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 4 may. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Tammy

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 3 may. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Tamatha

Amazing! All the way around.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Deborah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well maintained, clean property with fantastic staff! Will definitely stay again!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Alex

Le gustó: Limpieza
It was clean, but basic. We were awoken at 5:30 AM by the person in the room above walking and showering (inadequate soundproofing).
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Trevor

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms and courteous staff. Will stay here again.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Trevor

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms and great staff. Very pleasant experience.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jacob

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Big rooms, clean, nice staff, good location and convenient. We stayed one night to rest on our trip, and it was an easy experience. Cute place. No elevator, so keep that in mind, but only 2 floors, so not bad. Would stay again!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alexandra

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super clean and easy check in!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

karla

Viaje con mascota
Le gustó: Limpieza y servicio y personal
Location is convenient but noisy, especially the bar next door. Room soundproofing was decent. Loud bathroom fan. Cramped parking right in front of ground level rooms. Nice little outdoor seating area, but no pool. Reasonable dog charge. Rooms fine, no luxury.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Trevor

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms and courteous staff. Great experience all around.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Min, Walnut

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very convenient
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Nenita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place is nice…
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Leigh Anne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kimberly

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The motel was very cute! They did an excellent job on the remodel of an older motel. It was great to be able to park your car right in front of your room. Perfect for loading and unloading! It was very dog friendly unlike a lot of hotels that only allow dogs of a certain size inside your room for an additional cost. There was no size limit and you could specify online a king dog friendly room for an extra $25. The staff was very friendly and helped us choose a dog friendly restaurant which was very good. The outside of the hotel was very nice with lots of outside seating which was all dog friendly!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Eric

Viaje de negocios, Viaje en pareja
Excellent
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Hoover

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We chose this property because of the high ratings and the parking situation. (We had a car full of stuff because we were moving.) Staff was very friendly and helpful. Well-lit parking lot. Walked to a nearby donut shop for breakfast in the early morning before heading out.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 17 abr. 2024
Dear guest, we're thrilled to hear that our property met your expectations and provided a comfortable stay during your move. It's great to know that our friendly and helpful staff, as well as our well-lit parking lot, contributed to your positive experience. We appreciate you choosing our property and hope that your move went smoothly. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay! Best Regards,Guest Experience Team

10/10 Excelente

JOE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 16 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Julia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice staff and very clean and nice room. the patio area is very cute too
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 17 abr. 2024
Dear Julia, we're delighted to hear that you had a pleasant experience with our staff and enjoyed the cleanliness and comfort of your room. Additionally, we're glad that you found our patio area to be cute and enjoyable. Providing a welcoming and comfortable environment for our guests is important to us, and we're thrilled that we succeeded in meeting your expectations. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience Team

6/10 Aceptable

Steph

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 16 abr. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unexpected gem in the heart of Redding. Easy access to unload and load if you are staying on the first floor. Our room was spacious, clean and uncluttered,
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 17 abr. 2024
Dear Stephen, we're thrilled to hear that you found our hotel to be an unexpected gem in the heart of Redding! Providing a spacious, clean, and uncluttered room for our guests is our aim, and we're delighted that we succeeded in meeting your expectations. Additionally, we're glad that you found the easy access to unload and load convenient, especially for first-floor guests. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Guest Experience Team

10/10 Excelente

richard

Viaje familiar
Sheets could be higher quality Amazing staff
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 25 abr. 2024
Hi Richard,We appreciate your feedback on the quality of our sheets and are pleased to hear that you found our staff to be amazing. We'll certainly take your comments into consideration as we strive to continually improve our accommodations. Thank you for staying with us!Best Regards,Guest Experience Team

8/10 Bueno

Yilin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was big enough for the whole family.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Care Team, el 12 abr. 2024
Hi Yilin,We're glad to hear that the room size was suitable for your family's needs during your stay. Ensuring our guests have comfortable and spacious accommodations is important to us, and we're pleased that we could provide a suitable space for your family. Thank you for choosing to stay with us, and we hope to welcome you all back for another enjoyable stay in the future!Best Regards,Guest Experience Team

10/10 Excelente

Moises

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 9 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Yolanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The appearance close to restaurants, city bikes, and banks.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 12 abr. 2024
Hi Yolanda,We're pleased to hear that you found our location convenient, close to restaurants, city bikes, and banks. Ensuring our guests have easy access to amenities and services nearby is important to us, and we're glad that our location met your needs. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Best Regards,Guest Experience Team

10/10 Excelente

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 9 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Nina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 9 abr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Here were literally no negatives. Definitely a choice for future trips.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 9 abr. 2024
Hi John,Tthank you for the glowing review! We're thrilled to hear that your stay was absolutely perfect with no negatives to report. It's fantastic to know that we'll be your go-to choice for future trips. We can't wait to welcome you back again and continue providing you with exceptional experiences!Best Regards,Guest Experience Team

6/10 Aceptable

Rosa

Viaje en grupo, Viaje de negocios
Tv didn’t work, pillows were hard so I put a towel in a pillow case, blinds don’t keep the light out, had to move coffee pot into bathroom to plug it in. But the staff was so nice I appreciate that!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 9 abr. 2024
Hi Rosa,Thanks for sharing your feedback with us! We're sorry to hear about the issues you encountered during your stay, such as the TV not working, hard pillows, light coming through the blinds, and inconvenience with the coffee pot. We appreciate your understanding and patience with these challenges. We'll definitely address these issues to ensure a smoother experience for future guests. It's great to hear that our staff was able to make up for these inconveniences with their kindness. If there's anything else we can do to improve your next stay, please let us know. We're here to make sure you have a comfortable and enjoyable experience! We hope to improve your next stay with us!Best Regards,Guest Experience Team

10/10 Excelente

Melissa

Viaje familiar
Staff reached out by text before we arrived and were very friendly when checking in and out. Very up to date inside and out. Rooms were very clean and updated. Thick fluffy towels! Complimentary bottled water in the office and coffee/tea and granola bars in the morning. Big courtyard with lots of tables, chairs, games and a fire pit. Free parking and easy to walk to breweries and restaurants. We would highly recommend and stay again!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team, el 9 abr. 2024
Hi Melissa,Thanks a million for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience with us. From the friendly staff to the clean and updated rooms, it sounds like everything exceeded your expectations. We're delighted that you enjoyed our amenities like the thick fluffy towels, complimentary water, coffee/tea, and granola bars. And our courtyard with games and a fire pit sounds like you had the perfect spot to unwind! We're honored by your recommendation and can't wait to welcome you back for another incredible stay.Best Regards,Guest Experience Team

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team, el 12 abr. 2024
Hi Nicholas,We're thrilled to hear that you had a great stay with us! Ensuring our guests' satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience Team

10/10 Excelente

Jennifer

Viaje en grupo, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My favorite place to stay when I’m driving the 5. Friendly staff, cute place, and dog friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 3 abr. 2024
Hi Jennifer,So glad to hear it's your favorite stop! Our friendly staff loves welcoming you, and we're thrilled you find our place cute and dog-friendly. Can't wait to see you again on your next drive down the 5!Best Regards,Guest Experience Team

10/10 Excelente

Agnieszka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is newly renovated or new built place. Very nice! Big comfy bed, big new bathroom, good water pressure. And clean too.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 3 abr. 2024
Hi Agnieszka,Thanks for the rave review! We're thrilled you enjoyed our newly renovated or new-built property. It's fantastic to hear that you found our accommodations to your liking, from the big comfy bed to the spacious new bathroom with good water pressure. Cleanliness is our priority, so we're delighted that you found everything to be clean. We hope to welcome you back soon for another wonderful stay!Best Regards,Guest Experience Team