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Opiniones de The Lodge at Eagle Crest Resort

3.5 out of 5
The Lodge at Eagle Crest Resort
1522 Cline Falls Road, Redmond, OR

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 386 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 276 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 184 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 116 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 1000 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Arcedalia

Viaje familiar
No le gustó: Servicio y personal
No me gusto el trato que nos dieron
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Diego O

Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Anna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Una hermosa vista.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en febrero de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es confortable
El hotel es un poco viejo pero muy cómodo y limpio !! Tienen buen servicio y el personal es amable !!
Se hospedó 1 noche en noviembre de 2020

8/10 Bueno

JUAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Si no vas a jugar golf...
Hay falta de información sobre las habitaciones ya que unas tienen la vista preciosa que promocionan y otras al parqueadero como nos tocó a nosotros En la planta 1 nos despertaron las pisadas de los huéspedes del piso 2 La limpieza de la habitación no fue completa todos los dias Informan que el horario del jacuzzi es hasta las 10pm; preguntando especificamente si el de arriba estaba abierto nos repiten que hasta las 10pm y al llegar allá nos dicen que cierran a las 6:30pm. Al otro dia llegamos a las 6 pm y el funcionario dijo que era hasta las 6;15pm! Luego perdimos dos veces el viaje hacia allá. La ducha es muy incómoda con chorros muy pequeños y muy fuertes
Se hospedó 6 noches en abril de 2019
Respuesta de Reservations, el 22 abr. 2019
Thank you for staying with us! We appreciate your feedback!

10/10 Excelente

Anthony James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bueno

Colton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place for family and golfers. Love it and will be back soon
Se hospedó 2 noches en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bueno

Donald

Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review! We hope to see you again in the future.

4/10 Malo

Teresa

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
there was crumbs on the floor and our bathroom sink didn’t drain.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quiet and wonderful staff!
Se hospedó 2 noches en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review! We hope to see you again in the future.

4/10 Malo

Judy

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

8/10 Bueno

Jennifer

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked two rooms for a three nights stay. The rooms and common areas were nice and well kept and we enjoyed them. It was frustrating that we requested 1 room with a pet and connecting rooms ahead of time and were told through messaging that the room types we booked did not offer connecting, but that we would be put next to each other. At check-in, we were put in opposite wings not anywhere near each other.
Se hospedó 3 noches en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

4/10 Malo

Pamela

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
It is old, outdated and many maintenance issues. I moved rooms 3 times in 2 days due to room issues. One issue was no heat. The other had ants that invested our food bag but even before that, the room needed some serious elbow grease, especially shower walls, floor and toilet walls. No hangers, Not one usb charger in room and no smart tv. Just old flat screen with dvds. The only thing good was the golf course and the room upgrade to a suite that they provided which was still outdated but it was much nicer and cleaner. The Lodge location was what I needed and I’d actually return but I’d absolutely upgrade to the suites w a kitchen. I do NOT recommend taking the rooms w 2 queen beds! No matter how cheap! There were others on the same floor that were also upset w the condition of their room.
Se hospedó 3 noches en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access
Se hospedó 2 noches en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 7 may. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Aceptable

Heidi

Viaje familiar con niños
Le gustó: Servicio y personal
As other reviews mention- super out of date and lacking in luster. Staff was very friendly at checkin and brought us extra linens for the pullout bed after checkin super quickly. The linens were clean and the surface was clean, but this place could use a deep clean. The shower looked filthy, but could just be water spots. It worked for what we needed it for, but I probably wouldn’t choose to stay here again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 7 may. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

10/10 Excelente

Sue

Le gustó: Limpieza y servicio y personal
Nice location. Aging hotel, but rooms were clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 7 may. 2024
Thank you for your review! We hope to see you again in the future.

4/10 Malo

Sherry

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Need to do better with making the room more presentable and clean. The comforter had stains on it on top and on the bottom.
Se hospedó 3 noches en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 2 may. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

6/10 Aceptable

Erica

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Mooie locatie maar de kamers en badkamer zijn erg verouderd. De bodylotion was muf van geur , erg slechte bedden.
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 2 may. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excelente

NEYDIS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and spacious room with great view of golf course.
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 29 abr. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Aceptable

John, Lake Oswego

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This property is in a Beautiful setting with a lot of natural areas, golf course, and a feeling of calm. The facility could use an update as things are pretty worn.
Se hospedó 2 noches en enero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 24 abr. 2024
Thank you for your review! We hope to see you again in the future.

4/10 Malo

Kelly

Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 may. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

6/10 Aceptable

Austin

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Parking was horrible since they were repaving. You could park across the street but there was a conference so very limited parking. Also their fire system went down the last night. They didn't notify anyone but put some signs on a few doors but not every door. Property outside of the lodge was well maintained.
Se hospedó 3 noches en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 abr. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

4/10 Malo

Jessica

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
How disappointing. For a lodge. This place could be really nice. The grounds and offerings are great, but the lodge was dirty and cheaply put together. Really… bricks and wood for a book shelf? No water for patrons? No coffee? Who decorated this place. It needs an upgrade. Would not stay here again. The mattresses didn’t even have encasements.
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 23 abr. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excelente

Kristen

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Helpful staff and nice accommodations.
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 17 abr. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is very user friendly, not crowded with easy access to pools, sauna, fitness center and hiking paths. I have stayed many times, the staff is very nice and accommodating.
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 17 abr. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bueno

Lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hallway looks like the Shining, adding to the effect, one of the outside doors didn't close all the way, creating a moaning whistle. The room was nice and very clean. We had a quiet and pleasant stay. Staff was courteous and the dining options were plentiful and delicious.
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 11 abr. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bueno

Rhiannon, Walla Walla

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Property is dated but clean, and well managed. We were there in the spring and enjoyed our stay. Friendly staff and knowledgeable!
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 11 abr. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excelente

Linda, Mercer Island

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, helpful staff. Lovely setting. Clean and well maintained property.
Se hospedó 1 noche en abril de 2024
Respuesta de Jesse at Eagle Crest Resort, el 11 abr. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 11 abr. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Aceptable

Sydney

Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
Shower was dirty and did not drain properly so you stand in a puddle of dirty water.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 11 abr. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

4/10 Malo

Veronica

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Place/rooms Definitely need to be remodeled; outdated room, curtains, lamps , too dark /lack of lighting and not enough outlets, no breakfast
Se hospedó 2 noches en marzo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 18 mar. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

10/10 Excelente

Mikel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place great staff. Rooms were nice and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jesse at Eagle Crest Resort, el 18 mar. 2024
Thank you for your review! We hope to see you again in the future.

4/10 Malo

brian

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The room was clean, but 55 degrees when we got there at 930 pm. The thermostat kept flashing error. I called the front desk to tell them and was informed that maintenance would be notified. We checked out before anyone showed up. The toilet which was on 12 inches off the floor was at least 30 yeats old (it was a 6 gallon flush) didnt flush. We felt the reason this room was discounted on Expedia was because it was sub par. Overall, the lodge stay was disappointing for our couple get-away. Real bummer since time away is so rare. Id give it a 3 out of 10.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 21 feb. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointed
This was a disappointment. You always expect slight discrepancies between the online photos and the real thing, but this was ridiculous. No pictures on the walls. No lamp in the sitting room. The curtains were ripped. Furniture stained. Very underwhelmed with Eagle Crest Lodge which is supposed to be a nice place to stay. The staff were wonderful! Too bad the accommodations were not.
Se hospedó 3 noches en febrero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 21 feb. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback. We are all looking forward to a well-needed remodel in the coming year.

6/10 Aceptable

Marcella, The Dalles

Se hospedó 2 noches en febrero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 21 feb. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excelente

Sally

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 15 feb. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Aceptable

Colleen

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 1 feb. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

6/10 Aceptable

Donovan

Viaje en pareja
This is probably not the ideal place for a romantic getaway!
Se hospedó 1 noche en enero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 1 feb. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excelente

Tara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only thing that was a little bit of a bummer was that the "fireplace" didn’t work.
Se hospedó 1 noche en enero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 1 feb. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excelente

Vasiliy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The tennis court was great. Didn't have a microwave in my room.
Se hospedó 3 noches en enero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 1 feb. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Aceptable

Josie

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The room was super outdated. Didnt really look like the photos. The shower had a nasty gross shower head that barley let any water out of it. We were only in our hotel for the night so we didnt wanna complain about anything. The staff was super nice during check in. Just not at all what we expected from photos.
Se hospedó 1 noche en enero de 2024
Respuesta de Jesse at Eagle Crest Resort, el 8 ene. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Love this property, but could use some updates
I have always loved this hotel. I love the location, the Christmas light display this time of year, and the vast amount of walking trails around the property. However, it would be nice to see some updates with the rooms in the lodge. Also, attention to items not working in the room would be appreciated. The light on our porch was out and the phone in the room was not working. Just small details that seem to be overlooked the past few times we have stayed.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jesse at Eagle Crest Resort, el 8 ene. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bueno

John

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Yes
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jesse at Eagle Crest Resort, el 8 ene. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excelente

Mandy

Se hospedó 2 noches en diciembre de 2023
Respuesta de Jesse at Eagle Crest Resort, el 1 feb. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bueno

Jacob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fine for a night
Not bad at all, but not great either. Room and lodge needed updating. It was fine for one night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jesse at Eagle Crest Resort, el 8 ene. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bueno

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Got to the hotel very nice they allowed us to check in early. The room was dated. very nice views of the golf course. Took a shower water went everywhere out shower. Head was clogged up. Tile floor though out was sticky. No store to buy drinks, snacks. No breakfast except a the restaurant paid for kid's meal at 8 dollars I purchased a regular breakfast and got 1 extra egg it cost me 6 dollars more than the kids breakfast with 2 strips of bacon hash browns toast was the deal. Have a great day.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Jesse at Eagle Crest Resort, el 8 ene. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jesse at Eagle Crest Resort, el 8 ene. 2024
Thank you for your review! We hope to see you again in the future.

2/10 Terrible

Joan

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023
Respuesta de Jesse at Eagle Crest Resort, el 8 ene. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.