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Opiniones de Holiday Inn Express and Suites Rhinelander, an IHG Hotel

2.5 out of 5
Holiday Inn Express and Suites Rhinelander, an IHG Hotel
1958 NAVAJO STREET, Rhinelander, WI

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 23 de 31 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 31 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 31 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 31 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 31 opiniones" "

10/10

Limpieza

9.6/10

Servicio y personal

9.6/10

Servicios

9.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was wonderful except the water pressure…need to work the kinks out of this new hotel
Se hospedó 5 noches en mayo de 2024
Respuesta de HIE Team, el 22 may. 2024
Thank you for your feedback. We've contacted the plumbers and will have them come take a look. Thanks for sharing your issues this allows us to work timely to get it fixed.

10/10 Excelente

Lorene K

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place
Se hospedó 3 noches en abril de 2024
Respuesta de HIE Team, el 7 may. 2024
Thank you for choosing to stay with us. We hope to see you again soon!

10/10 Excelente

Lillie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel seems brand new. Everything was exceptionally clean and the staff members we interacted with were very amicable.
Se hospedó 1 noche en mayo de 2024
Respuesta de HIE Team, el 6 may. 2024
Thank you for staying with us

10/10 Excelente

MARGARET

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Construction all around
Se hospedó 1 noche en mayo de 2024
Respuesta de HIE Team, el 5 may. 2024
Construction should be done by Wednesday 5/8/24. Thank you for choosing to stay with us.

8/10 Bueno

Norma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
always clean. good breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de HIE Team, el 3 may. 2024
Thank you for choosing us for your stay in Rhinelander, WI. We appreciate your business and your feedback.

8/10 Bueno

Norma

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's always clean. Quick check in and out. Like the breakfast.
Se hospedó 3 noches en abril de 2024
Respuesta de HIE Team, el 2 may. 2024
Thank you for choosing us for your stay!

10/10 Excelente

Mrs.Tiffany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was so helpful and kind!
Se hospedó 1 noche en marzo de 2024
Respuesta de HIE Team, el 29 abr. 2024
Thank you for choosing us for your stay.

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, great breakfast options, also has a decent workout facility.
Se hospedó 2 noches en abril de 2024
Respuesta de HIE Team, el 26 abr. 2024
Thank you for choosing us for your stay in Rhinelander. Please come again.

10/10 Excelente

Robin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet. The staff were professional and very friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de HIE Team, el 22 abr. 2024
Thank you for staying with us! It was a pleasure serving you. We hope to see you again soon!

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, new facility with everything I expected.
Se hospedó 1 noche en abril de 2024
Respuesta de HIE Team, el 10 abr. 2024
Thank you for staying with us!

8/10 Bueno

Aaron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The pool area is extremely slippery and dangerous.
Se hospedó 1 noche en abril de 2024
Respuesta de HIE Team, el 10 abr. 2024
I've passed your comments on to our cleaning and maintenance crews. Thank you for sharing your concerns we appreciate you letting us know. We also want to thank you for staying with us. We hope to see you again soon!

10/10 Excelente

Stacy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is brand new. Fresh and clean. Looks very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de HIE Team, el 1 abr. 2024
Thank you for staying with us while in Rhinelander. We appreciate you taking the time to give us a review.

10/10 Excelente

Mary Kaye

Very nice, well kept, hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de HIE Team, el 26 mar. 2024
We're so glad you chose to stay with us! Can't wait to see you again!

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the decor! Didnt care for main sitting area and dining area and check in area all combined. Felt we were all in each others way.
Se hospedó 2 noches en marzo de 2024
Respuesta de HIE Team, el 22 mar. 2024
Thank you for your kind review. We look forward to having you stay with us again!

10/10 Excelente

Joe

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place to stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de HIE Team, el 22 mar. 2024
Thank you for your kind review. We look forward to having you stay with us again!

10/10 Excelente

Danielle

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de HIE Team, el 4 mar. 2024
Thank you for staying with us! Please come again!

10/10 Excelente

Jessica

Se hospedó 2 noches en febrero de 2024
Respuesta de HIE Team, el 20 feb. 2024
Thank you for choosing to stay with us. We hope to see you again soon!

10/10 Excelente

Dorian

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property. Brand new.
Se hospedó 2 noches en febrero de 2024
Respuesta de HIE Team, el 8 feb. 2024
Thank you for staying with us and sharing your experience. We appreciate your feedback.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de HIE Team, el 6 feb. 2024
Thank you for your feedback. We appreciate your comments. We hope you stay again soon!

10/10 Excelente

Tiisha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Stay
The hotel was extremely clean and quiet. Staff was accommodating. The only complaint was water temperature. I ran a bath and the water got cold before the run was 1/4 full.
Se hospedó 1 noche en enero de 2024
Respuesta de HIE Team, el 28 ene. 2024
I sincerely apologize that you had an issue with the water while staying at our Hotel. We want all our guests to have the best experience possible. We have our engineering team looking into this. Please don't hesitate to let our front desk know if you have any issues while staying. Your stay is important to us. Thank you for choosing to stay with us on your last trip.

6/10 Aceptable

PEGGY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Beautiful brand new building, staff was very friendly my major issue was noise during sleeping hours. We heard banging and vacuuming on and off waking us up throughout the night. I would imagine this will be resolved shortly. Also pool was not completed if you are wanting that feature.
Se hospedó 1 noche en enero de 2024
Respuesta de HIE Team, el 17 ene. 2024
We're sorry to hear that you didn't get the rest that you deserve. Our number one priority is making sure that our guests enjoy their stay and feel as if our Hotel is a home away from home. There are still a few areas under construction, however we try not to vacuum after 8 pm. We'll continue to train our staff on the appropriate way to give the best experience to all our guests regardless of construction happening or not. Thank you for taking the time to give us feedback. It is appreciated. Thank you for helping us be the best we can be. The pool should be open very soon.