Habitación, 2 camas matrimoniales | Televisión

Opiniones de Americas Best Value Inn Richmond San Francisco

2 out of 5
Americas Best Value Inn Richmond San Francisco
1598 Carlson Blvd, Richmond, CA

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 150 de 533 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 120 de 533 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 103 de 533 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 82 de 533 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 78 de 533 opiniones" "

7.2/10

Limpieza

7.2/10

Servicio y personal

6.4/10

Servicios

6.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

aroon

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Gracias
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 21 ago. 2023
Thank you for taking the time to provide feedback regarding your experience at our hotel. We are pleased to hear that you enjoyed your stay and rated us four stars. We take our guests' feedback seriously and will use your comments to further enhance our services.

10/10 Excelente

Cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Flaka
Si es ciento
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 14 jun. 2023
We are thrilled to hear that you had such a positive experience staying with us! We strive to make sure all of our guests feel welcomed and comfortable and are delighted to hear that we were successful in this goal. Thank you for your kind words and we look forward to seeing you again soon!

6/10 Aceptable

Cecilia

Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 6 jun. 2023
We appreciate your feedback regarding your stay with us. We take all ratings seriously and are working to ensure all our guests have a pleasant stay. We apologize for any shortcomings and we will continue to work towards providing a more enjoyable experience for our guests.

10/10 Excelente

Hermilo

Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 24 may. 2023
We appreciate your feedback and thank you for your five star review. Our team strives to ensure that each and every guest has a great experience, and we are delighted that we achieved this for you. We hope you had a pleasant stay and we look forward to seeing you again soon.

10/10 Excelente

Cecilia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Flaka
Excellent
Se hospedó 1 noche en octubre de 2022
Respuesta de General Manager, el 22 may. 2023
We are delighted to know that your experience at our hotel was excellent. We strive to provide our guests with top-notch service and we are pleased to hear that we exceeded your expectations.

10/10 Excelente

Cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Flaka
Excellent
Se hospedó 1 noche en noviembre de 2022

4/10 Malo

Rebe

Viaje familiar con niños
No le gustó: Servicio y personal y servicios
El trato de la recepcionista fue muy malo
Se hospedó 2 noches en agosto de 2022
Respuesta de General Manager, el 26 ago. 2022
Dear Rebe,We're so sorry to hear that you encountered issues with our team members during your stay. We'll be sure to discuss all your comments internally as we continue to make changes for the future. Despite this, we hope you'll come back and visit us again later down the road.

10/10 Excelente

Cecilia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022

2/10 Terrible

Nicauris

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Nada que se pueda apreciar, el cuarto que nos asignaron estaba sucio las camas estaban llenas de pelo y manchadas, solicitamos que nos cambiaran a otra y nuestra cama estaba igual de sucia y con pelo igual, solo nos quedamos porque no tuvimos opción
Se hospedó 1 noche en marzo de 2022
Respuesta de Management, el 26 mar. 2022
Thank you for your comments . Please be assured that we will bring this to the attention of our Housekeeping staff.

10/10 Excelente

Ana Maritza

Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Antonio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto que está cerca del área ala que estaba viasitando
Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

José

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
El refrigerador
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Management, el 16 jul. 2021
Thank you for the perfect rating. We appreciate it.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice, location for people driving, clean, great staff, helped with early check in
Se hospedó 1 noche en octubre de 2017
Respuesta de ABVI Management, el 10 nov. 2017
Thank you for your feedback. We appreciate it.

10/10 Excelente

Anthony, Quito

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The best in California
Excelente The best

8/10 Bueno

Gabriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
en general todo bien

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Poco recomendable.
Muy lejos de san francisco. Está todo muy viejo, el colchón en estado lamentable. Muy antipático el empleado de recepción.

8/10 Bueno

EVA, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Amplia habitación. Está remodelada casi toda. WIFI rápido.
Respuesta de Kp, el 24 oct. 2015
Thank You The Staff

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El infierno!
El peor establecimiento en el que me he alojado sin duda, no por la habitación en sí, sino por el peligroso barrio...nos fuimos al llegar, clientes sospechosos y la habitación de al lado precintada por la policía... Rollo CSI, acojonante y para nada recomendable...Y encima caro! Lo tenia todo vamos! Lo peor de nuestros 15 dias en california

6/10 Aceptable

jay

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Well, Richmond is not the best place in No Cal. Hotel is old and decent upgrades inside the rooms. It was noisy and the room layout is bad. The bed mattresses move easily and not comfy. Best part is that Costco is near by and that was helpful. Will have to think twice if to stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Dear guest, We are sorry to hear about your disappointing experience during your stay with us. We truly value your feedback and will take your comments into consideration to improve our service. We understand the importance of a peaceful and comfortable stay, and we apologize for falling short in this aspect. We appreciate your positive note about the convenient location and hope to have the opportunity to better serve you in the future.

6/10 Aceptable

Hayato

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No restaurants or stores within walking distance. Not ideal place to walk around in the dark. The room is fairly clean. Not too far from UCB and good price for a one night stay. This is my second stay here. I didn’t hear any noise from adjacent rooms. Maybe I got lucky. The bed is bad. Needs to replace. The pillows are bad. Hard and flat. The towels are thin and would not absorb water. But if you’re tired, you would just fall asleep quickly like I did. Parking is fairly safe. AC, fridge, microwave worked fine. Overall good stay and not over priced when visiting USB.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

hector

Le gustó: Servicio y personal y condiciones de la propiedad
I likes the room was clean and nice l will visit later on thanks
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Thank you for your positive feedback! We are delighted to hear that you found the room to be clean and nice. We look forward to welcoming you back on your next visit.

10/10 Excelente

Silvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 9 abr. 2024
Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. We hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Jing

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
terrible
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 8 abr. 2024
We are truly sorry to hear about your experience. Please rest assured that we take all feedback seriously and will address this issue promptly.

2/10 Terrible

Shawn

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They dont tell you need $100 deposit and the staff is very rude they dont have an atm and they dont take certain card i spent an hour i the lobby transitioning money from account to account to pay a deposit on a room i already paid for
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 2 abr. 2024
Thank you for your review! Please check the hotel policy online before making reservation as it clearly states about the deposit requirement. Also, you wanted to pay with your card, and you didn’t have any identification on you so we couldn’t accept your card and that’s why you had to make a transfer on your guest card.

10/10 Excelente

Berenice, San Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A nice hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Thank you for the kind words! We're delighted to hear that you had a pleasant experience at our hotel. We hope to welcome you back again soon.

10/10 Excelente

Jack

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Thank you for your five-star rating! We are delighted to hear that you had a wonderful experience at our hotel. We hope to welcome you back again soon.

10/10 Excelente

Perla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en febrero de 2024
Respuesta de General Manager, el 6 mar. 2024
Thank you for the glowing five-star review! We are delighted to hear that you had such a wonderful experience at our hotel. We hope to have the pleasure of welcoming you back in the future.

4/10 Malo

Víctor

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El baño está sucio
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 22 feb. 2024
We sincerely apologize for the inconvenience you experienced with the cleanliness of the bathroom. Please rest assured that we have addressed this issue with our housekeeping team to ensure that all areas of the hotel are maintained to the highest standards of cleanliness.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 14 mar. 2024
We are thrilled to hear that you had a positive experience with us! Thank you for taking the time to share your positive rating. We look forward to welcoming you back in the future.

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 14 mar. 2024
Thank you for the fantastic rating! We are delighted to know that you enjoyed your stay with us. It was a pleasure serving you, and we hope to have the opportunity to host you again soon.

4/10 Malo

Sanseng

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 14 mar. 2024
We are sorry to hear that your experience at our hotel was not up to your expectations. If there is anything specific that you feel we could improve on, please don't hesitate to let us know. We always value feedback from our guests.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 14 mar. 2024
Thank you for the fantastic rating! We are delighted to know that you enjoyed your stay with us. It was a pleasure serving you, and we hope to have the opportunity to host you again soon.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad
They don’t replace towels when staying more than one day. On the floor of bathroom was wet in some location as soon as get in the first day.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 8 ene. 2024
Dear guest, thank you for taking the time to share your feedback with us. I apologize for the inconvenience with the towels and the wet floor in the bathroom. I will address these issues with the housekeeping team to ensure they are rectified for future guests. We strive to provide a comfortable and enjoyable stay for all our guests and I hope we have the opportunity to welcome you back in the future.

10/10 Excelente

Thomas G

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet, clean, spacious, well equipped. Shower maybe needs an update. AC or heating were effective. Very convenient place if you have a car, but an easy 15 minute walk to businesses on San Pablo. Also easy connection to BART, as the bus stops right on the corner at the Inn.
Se hospedó 4 noches en diciembre de 2023
Respuesta de General Manager, el 28 dic. 2023
Thank you for your review. We are pleased that you found our hotel to be quiet, clean, spacious and well equipped. We apologize that the shower did not meet your expectations and assure you that we will look into it. We appreciate your kind words regarding the convenience of the location and the easy connection to BART. We are grateful for your feedback and we hope to welcome you back in the future.

6/10 Aceptable

Lhakpa

Viaje familiar
no ventilation in bathroom and simple break fast will be appreciated in future.
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 14 dic. 2023
We appreciate your feedback and understand your disappointment in regards to the lack of ventilation in the bathroom. We will work to ensure that future guests will have a better experience.

10/10 Excelente

RALPH

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Decent place for price. Stayed here after an Audra McDonald concert so we didn’t have to drive home to Sacramento at midnight.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 30 nov. 2023
Thank you for your review of the hotel. We are glad to hear that you found the hotel to be of decent quality and that it provided a comfortable stay after the Audra McDonald concert.

6/10 Aceptable

Sorahida

No le gustó: Limpieza
Se hospedó 4 noches en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
We appreciate your rating on your experience at our hotel. We are sorry that you were not completely satisfied with our services. We will use your review to evaluate our standards and ensure that we provide the highest quality of service for our future guests.

8/10 Bueno

JUAN JAIME

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
We are delighted to hear that you had a positive experience in our hotel. We pride ourselves on delivering a top-notch experience to all of our guests and your rating is evidence of our success. We hope that you will choose to stay with us again soon and we look forward to continuing to provide you with excellent service.

6/10 Aceptable

Lonald

Viaje de negocios
No le gustó: Servicios
The place was OK, Wasn't any place to get a meal, but the gas station a block away. The mattress was Old. & kind of soft.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Thank you for taking the time to provide us with your feedback. We appreciate your comments. We strive to ensure a pleasant experience for all of our guests and we apologize for falling short in this regard. We would like to welcome you back again in the future to experience all that we have to offer.

8/10 Bueno

hung

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's good that it's close by the free way, but it is kinda noisy.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
We appreciate your comments regarding the convenient location of the hotel. We are sorry that you were disturbed by the noise levels and we will work on minimizing it to ensure our guests have the best experience with us. Thank you for your review.

2/10 Terrible

Viria, Santa Rosa

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Smell of weed is coming from almost every rooms. Terrible run-down rooms, will not stay here again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 8 nov. 2023
We apologize for the experience you had during your stay with us. We understand how unpleasant it must have been to encounter the smoke smell but you requested smoking room on your stays. If you don't like the smoke smell, please request non smoking rooms in the future.

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location lots to do in the neighborhood
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 7 nov. 2023
We are delighted to hear that you had a great experience at our hotel. We strive to provide our guests with a pleasant and enjoyable stay, and it's rewarding to know that we've succeeded in doing so. Thank you for taking the time to share your feedback with us.

8/10 Bueno

Ismael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Some items not operable like hair dryer for example
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 5 nov. 2023
We thank you for your review. We are sorry that the hair dryer was not operable during your stay with us. We strive to provide our guests with the best experience possible and we apologize if we did not meet that standard during your stay.

8/10 Bueno

Earl

Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 28 nov. 2023
We are delighted to hear that you had a positive experience in our hotel. We pride ourselves on delivering a top-notch experience to all of our guests and your rating is evidence of our success. We hope that you will choose to stay with us again soon and we look forward to continuing to provide you with excellent service.

4/10 Malo

Ann Paula

Viaje de negocios, Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The bed and pillows were terrible. It was flat and you can feel the wires
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 17 oct. 2023
We apologize for any discomfort you experienced while staying with us. We take customer feedback seriously and will take the necessary steps to ensure that all of our guests enjoy a more comfortable and enjoyable experience in the future.

8/10 Bueno

Guicela

Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 28 nov. 2023
Thank you for your kind rating. We strive to provide the best experience to all our guests and your feedback will help us to continue to improve our services. We appreciate your loyalty and look forward to having you stay with us again soon.

8/10 Bueno

Wanda

Le gustó: Limpieza y condiciones de la propiedad
Front desk personnel, needs to be a little more friendlier to all customers.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 25 sept. 2023
We appreciate your input and are committed to delivering a superior customer experience. We will discuss your feedback with our front desk personnel and ensure that they provide a warm and friendly service to all of our guests.

8/10 Bueno

Melissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great night's sleep...quiet & great comfortable bed!
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 25 sept. 2023
We are delighted that you had a great night's sleep in our hotel! We take pride in providing a comfortable and peaceful stay for our guests. Thank you for your positive review!

10/10 Excelente

PATRICIA

Viaje familiar
Le gustó: Servicios
We stayed for two nights, it was very clean, the water from the shower came out a lot and warm. Although the fwy is next door, you can sleep. And the parking lot was close to our bedroom.
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 12 sept. 2023
We are pleased to hear that your experience at our hotel was a pleasant one. We are delighted that you found the room to be clean and that the warm water from the shower met your expectations. We thank you for your positive review.