Habitación familiar | Minibar, caja de seguridad en la habitación y escritorio

Opiniones de Rixwell Old Riga Palace Hotel

4 out of 5
Rixwell Old Riga Palace Hotel
Minsterejas 8/10, Riga

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 248 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 518 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 172 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 53 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 1004 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

7.4/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ingrid

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really like the personal attitude they were kind and friendly :)
Se hospedó 1 noche en agosto de 2023
Respuesta de Agnese Deicmane Quality specialist, el 12 sept. 2023
Dear Ingrid, Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our team. Providing a friendly and personal attitude is a core value of our service, and it's always rewarding to know that it's appreciated by our guests. We look forward to welcoming you back and continuing to exceed your expectations in the future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Bien situado, pero es un tres estrellas y anticuad
El hotel está algo anticuado y la habitación era amplia, pero con techos abohardillados y teníamos que andar muy agachados en parte de la habitación, así como en la bañera, que era imposible ducharse de pié. Al llegar no había luz en la habitación, pues se había ido los plomos y tras insistir a la recepcionista un par de veces, subió a darnos la corriente.
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bien situado. Fallan detalles para 4 estrellas
La situación del hotel está bien, para poder visitar los sitios de interés turístico .Cuando llegué tuve que esperar para hacer el check in. Uno de los días no me limpiaron la habitación ,a pesar de haber dejado el cartel y salir temprano. El desayuno,un poco repetitivo.
Se hospedó 6 noches en mayo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel bien situado y al mismo tiempo calle tranquila. Próximo a la estación de autobuses y tren. Personal de recepción agradable y disponible. El hotel está un poco anticuado, moquetas, iluminación, decoración. El desayuno es variado y tienen de todo. Como es habitual deberían mejorar los zumos y café. En la habitación tenían plancha y tabla. Facilidades para café y té.
Se hospedó 3 noches en abril de 2019

4/10 Malo

CARMEN, BARCELONA

Viaje familiar
Le gustó: Limpieza
La habitación (407) era excesivamente pequeña para 2 personas hasta el punto de tropezábamos al cruzarnos y de que no había espacio suficiente para ubicar las dos maletas. Una la tuvimos que poner encima del escritorio. El armario también era insuficiente, ya que gran parte de él lo ocupaba la tabla de planchar, por lo que apenas cabía la ropa. En proporción era más grande el baño que el resto de la habitación. Lo mejor del hotel era el desayuno buffet y que estaba céntricamente situado.
Se hospedó 3 noches en abril de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien ubicado, a poca distancia caminando de las atracciones más importantes.
Se hospedó 4 noches en abril de 2019

8/10 Bueno

María

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación es perfecta, a un paso del centro . Las camas un poco pequeñas.
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Jesus M

Personal del hotel en recepción agradable
Habitación un poco pequeña pero confortable, desayuno muy bueno
Se hospedó 2 noches en septiembre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Se hospedó 7 noches en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2018

8/10 Bueno

Alfonso , Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación, personal muy amable
Muy buena ubicación, personal muy amable, la única pega es el poco espacio que disponen para desayunar y la poca variedad
Se hospedó 2 noches en octubre de 2017

8/10 Bueno

Jyri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Aamupala melko suppea
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Hripsime

Le gustó: Limpieza y servicio y personal
Personal war sehr nett und hilfsbereit. Das Hotel befindet sich in der Stadt, es ist sehr praktisch, alles ist zu Fuß erreichbar. Ziemer war sehr klein(zu mindestens meiner) überhaupt kein Platz sich zu bewegen. Frühstücken war sehr gut, Service war sehr gut.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Sven Harry

Le gustó: Limpieza y servicio y personal
Dette hotellet ligger rolig til i utkanten av gamlebyen. Hotellet er ok, litt gammelt og slitt etterhvert. Dessverre er den lille uteplassen til hotellet nedlagt. Frokosten var midt på treet. Det store plusset er nærheten til gamlebyen. Torvet i gamlebyen ligger noen minutter unna og da går du rolig uten stor trafikk. Ali-i-alt ok for et par netter i Riga uten at det koster deg skjorta.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Stuart

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check In/Out staff very helpful. Tea and coffee available in room but no milk, despite there being a fridge. The near environs are a little run down but not threatening. I would stay again
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location. In old town. Near everything. Bus from airport lets you out just a couple blocks from hotel.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jessica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a very nice and comfortable stay, great and convenient location. Very nice buffet breakfast.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Iso

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotelli oli sisältä kaunis ja henkilökunta oli ystävällistä
Se hospedó 2 noches en abril de 2024
Respuesta de Jānis Prikuls, el 16 abr. 2024
Dear Iso,Thank you for your kind words! We're delighted to hear that you found our hotel beautiful and our staff friendly. It's our goal to provide a welcoming and pleasant experience for all our guests, and we're thrilled to know that we succeeded during your stay. We hope to have the pleasure of welcoming you back for another memorable experience in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Perushotelli hyvällä sijainnilla
Hyvä sijainti ja ihan siisti hotelli, tosin hieman uudistuksen tarpeessa. Ystävällinen henkilökunta.
Se hospedó 2 noches en febrero de 2024
Respuesta de Janis Prikuls, el 21 feb. 2024
Dear GuestThank you for taking the time to share your thoughts. We're glad to hear that you appreciated our hotel's good location, cleanliness, and friendly staff.Your feedback about the need for renovation is valuable, and we will certainly consider it as we continue to improve our facilities.We hope to welcome you back in the future for an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

10/10 Excelente

Simone

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ottima posizione, la camera non era molto spaziosa ma dotata di tutto il necessario, ottima colazione e rapporto qualità/prezzo
Se hospedó 2 noches en febrero de 2024
Respuesta de Janis Prikuls, el 21 feb. 2024
Dear Simone,Thank you for your positive feedback! We're delighted to hear that you enjoyed our excellent location, well-equipped rooms, delicious breakfast, and found good value for your money.It would be a pleasure to host you again in the future. If you have any specific suggestions for improvement, feel free to share them with us.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

10/10 Excelente

Johann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en enero de 2024
Respuesta de Janis Prikuls, el 5 feb. 2024
Dear Johann,Thank you for rating your experience with us as 5 out of 5! We are thrilled to know that you had a fantastic stay. If you have any specific feedback or if there's anything we can do to make your next visit even more enjoyable, please let us know.We appreciate your positive review and look forward to welcoming you back in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 Bueno

Pertti Antero

Se hospedó 4 noches en enero de 2024
Respuesta de Karina Mihalkina, el 29 ene. 2024
Dear Pertti Antero, Thank you for providing the rating. If you have specific feedback or comments related to the 4 out of 5 rating, please share them, and I can help you draft a response or address any concerns.Best Regards, Karina MihalkinaFront office managerRixwell Old Riga Palace Hotel

8/10 Bueno

Mats

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Janis Prikuls, el 9 ene. 2024
Dear Mats,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 5, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Janis Prikuls, el 9 ene. 2024
Dear Guest,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 10, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

6/10 Aceptable

Marie

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Janis Prikuls, el 9 ene. 2024
Dear Marie,Thank you for sharing your rating, and we appreciate your feedback. We're pleased to see that your overall experience was positive. However, if there are specific areas where we can improve and earn a perfect 10, please feel free to provide more details. Your insights are valuable, and we're committed to making any necessary enhancements.We hope to have the pleasure of hosting you again in the future and delivering an even better experience.Best regards,Jānis Prikuls

10/10 Excelente

Marina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Janis Prikuls, el 9 ene. 2024
Dear Marina,Thank you for your excellent rating! We are delighted to hear that you had a perfect experience during your stay. Your satisfaction is our top priority, and we are pleased to know that we met your expectations.If you have any specific feedback or comments about your stay that you would like to share, please feel free to let us know. We always appreciate hearing from our guests.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 Bueno

Oscar

Se hospedó 3 noches en diciembre de 2023
Respuesta de Karina Mihalkina, el 23 ene. 2024
Dear Oscar, Thank you for taking the time to leave a rating. We appreciate your feedback and are delighted to see that you had a positive experience during your recent stay. If there are any specific aspects you would like to highlight or any suggestions for improvement, please feel free to share. We look forward to the opportunity to host you again in the future.Best regards,Karina Mihalkina Front office managerRixwell Old Riga Palace Hotel

6/10 Aceptable

Annaleta

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Everything excellent except the room stank of fresh cigarette smoke the entire time, I stayed 4 nights and it was as if someone was smoking in the room while I was out. Nearby hostels had young people constantly who screamed into the nights. Tub had a leak somewhere at the bottom and flooded the floor constantly. Breakfast buffet was excellent. Overall atmosphere is okay. Location is good.
Respuesta de Janis Prikuls, el 12 feb. 2024
Dear AnnaletaThank you for taking the time to share your experience with us. We're delighted to hear that you found our breakfast buffet excellent and appreciated the overall atmosphere and location. However, we sincerely apologize for the inconveniences you faced during your stay, such as the smell of cigarette smoke, noise disturbances, and the issue with the tub.Please rest assured that we take your feedback seriously, and we will investigate these matters to ensure they are addressed promptly. We appreciate your understanding and hope to have the opportunity to welcome you back, providing an improved experience.If you have any further details or suggestions, please feel free to share them with us.Warm regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

6/10 Aceptable

Janne

Se hospedó 2 noches en diciembre de 2023
Respuesta de Janis Prikuls, el 24 dic. 2023
Dear JanneThank you for taking the time to share your feedback. We're pleased to hear that you had a good stay. If there are any specific aspects you particularly enjoyed or if you have any suggestions for improvement, please feel free to let us know.We appreciate your patronage and hope to welcome you back for another positive experience in the future.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

8/10 Bueno

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Julehygge i Riga
Vi havde et fantastisk ophold i Riga. Hotellet ligger perfekt i Old Riga, og levede op til beskrivelserne. Det var flot vejr, men meget koldt - så vi kunne ikke være udendørs hele tiden. Da vi havde valgt et lille værelse, havde det været rart med et hyggeligt opholdsrum. Personalet var venlige og hygiejnen var helt i orden.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Karina Mihalkina, el 22 dic. 2023
Dear Kim,Thank you for sharing your positive experience with us. We're thrilled to hear that you had a great stay in Riga and that our hotel's location in Old Riga met your expectations.We appreciate your feedback about the room size and will take it into consideration as we strive to enhance our guests' comfort. It's wonderful to know that you found the staff friendly and that the hygiene standards were satisfactory.If there's anything specific you particularly enjoyed or if there are any suggestions you have for improvement, feel free to let us know. We value your patronage and hope to welcome you back for another enjoyable stay.Best regards,Karina MihalkinaRixwell Old Riga Palace Hotel

8/10 Bueno

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I wasn't as close to things as Expedia said, but still pretty close. The staff was nice. You can here theough the walls on the new part and it sounded like a ghost. Lol. I would stay here again. Breakfast was okay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Karina Mihalkina, el 14 dic. 2023
Dear Julie,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff to be nice and that the location, while not as close as expected, was still convenient. We appreciate your understanding regarding any noise issues and are glad to know you had a good sense of humor about it.Your feedback about the breakfast is valuable, and we will use it to continue improving our offerings.We look forward to the opportunity to welcome you back on a future visit. Best Regards Karina Mihalkina Front office managerRixwell Old Riga Palace Hotel

8/10 Bueno

Rikke

Viaje en grupo
Le gustó: Comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Karina Mihalkina, el 13 dic. 2023
Dear Rikke,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace

8/10 Bueno

Laura

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Karina Mihalkina, el 13 dic. 2023
Dear Laura,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel

8/10 Bueno

Kari

Se hospedó 3 noches en diciembre de 2023
Respuesta de Karina Mihalkina, el 13 dic. 2023
Dear Kari,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel

6/10 Aceptable

Marit Beate

Viaje en pareja
Le gustó: Limpieza
Se hospedó 4 noches en diciembre de 2023
Respuesta de Karina Mihalkina, el 13 dic. 2023
Dear Marit Beate,Thank you for the brief feedback! We're glad to hear that your experience was good. We appreciate you and hope to welcome you back in the future.Best regards,Karina Mihalkina Front office manager Rixwell Old Riga Palace Hotel

6/10 Aceptable

Jouni

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Hieno rakennus, sisustus yksinkertainen ja kulahtanut. Huonot sängyt, tosi kovat. Hyvä ja sopiva aamupala.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Karina Mihalkina, el 8 dic. 2023
Dear Jouni,Thank you for taking the time to share your thoughts on your recent stay with us. We're glad you appreciated our nice building and the simple, understated interior. However, we're sorry to hear that the beds did not meet your expectations. Your comfort is important to us, and we will certainly look into ways to improve this aspect of our accommodations.On a positive note, we're pleased that you enjoyed the good and suitable breakfast. If there are specific details about the beds or any other areas where we can enhance your experience, please feel free to share, as your feedback is invaluable.We appreciate your visit and hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,Karina Mihalkina Front office managerRixwell Old Riga Palace

8/10 Bueno

Mark

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en noviembre de 2023
Respuesta de Karina Mihalkina, el 8 dic. 2023
Dear Mark , Thank you! If you have any more feedback or if there's anything else we can assist you with, please let us know. We appreciate your support and look forward to the opportunity to host you again.Karina Mihalkina Front office ManagerRixwell Old Riga Palace Hotel

10/10 Excelente

Arianna

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
warm and quiet rooms. Friendly Staff and delicious breakfast.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Agnese Deicmane Quality specialist, el 29 nov. 2023
Dear Arianna , It's wonderful to hear that you had a positive experience during your stay! Warm and quiet rooms, a friendly staff, and a delicious breakfast all contribute to a comfortable and enjoyable stay. If there's anything specific you loved about your experience or if there's anything else you'd like assistance with, feel free to let us know.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hôtel propre, personnels très agréable chambre un peu petite mais confortable. Principal défaut la hauteur sous plafond.. impossible de se tenir debout dans la douche ou de passer sous une poutre si plus grand que 1m85
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jānis Prikuls, el 21 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Rixwell Old Riga Palace Hotel. We're pleased to hear that you found our hotel clean with a very pleasant staff, and that overall, your room was comfortable.We apologize for any inconvenience you experienced with the room size and the height of the ceiling. Your feedback is important, and we appreciate your bringing this to our attention. We will certainly review the room layout to see if there are any adjustments we can make to improve the overall comfort for our taller guests.We're grateful for your understanding, and thank you for choosing our hotel. If there's anything else you'd like to share or if there are specific improvements you suggest, please feel free to let us know. We are committed to providing the best possible experience for our guests, and your input helps us achieve that goal.We hope to have the opportunity to welcome you back in the future and offer an even more enjoyable stay.Best regards,Jānis PrikulsFront Office ManagerRixwell Old Riga Palace Hotel

6/10 Aceptable

sami

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jānis Prikuls, el 14 nov. 2023
Dear Sami Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

10/10 Excelente

Janne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Agnese Deicmane Quality specialist, el 10 nov. 2023
Dear Janne, That's wonderful to hear! We're delighted to know that the guest was satisfied with our hotel and services. Guest satisfaction is our top priority, and it's always rewarding to receive positive feedback. If there are any specific aspects of the hotel or service that stood out to the guest, or if there's anything we can do to make their next stay even more enjoyable, please feel free to share.We look forward to the opportunity to welcome them back in the future.

10/10 Excelente

Katja

Se hospedó 1 noche en octubre de 2023
Respuesta de Agnese Deicmane Quality specialist, el 3 nov. 2023
Dear Katja, Thank you for your kind and positive feedback regarding your recent stay at our hotel. We are delighted to hear that you were satisfied with your overall experience and the level of service we provided during your visit.At Rixwell Old Riga Palace Hotel, we take great pride in ensuring our guests' comfort and satisfaction, and it is always gratifying to receive such positive comments. We have shared your compliments with our entire team, and your feedback serves as a source of motivation for us to continue delivering exceptional service.

6/10 Aceptable

Anne Merja Helena

Le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Jānis Prikuls, el 30 oct. 2023
Dear Anne Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

8/10 Bueno

Taru

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Jānis Prikuls, el 30 oct. 2023
Dear Taru Thank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

6/10 Aceptable

Kieon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall I like raw hotel a lot , it’s nice and in a convenient location. The big disappointment was the Wi-Fi not working in the new part of the building , no one fixed this or seemed to care that much even though the room stated Wi-Fi included. It was a shame there was no bacon over the 3 days for breakfast.
Se hospedó 3 noches en octubre de 2023
Respuesta de Sintija Gruzdule, el 27 oct. 2023
Dear, Kieon RatcliffThank you for choosing Rixwell Old Riga Palace Hotel as your place to stay in Riga.We are glad to know that overall your stay was enjoyable. We will definitely use your feedback to improve the service.Will be looking forward to welcome you again!Sincerely,Sintija GruzduleReception team

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Jānis Prikuls, el 22 oct. 2023
Dear GuestThank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed cleanliness of the room, breakfast service and our staff friendliness.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards,Front Office ManagerJānis Prikuls

8/10 Bueno

Samuli

Se hospedó 1 noche en octubre de 2023
Respuesta de Jānis Prikuls, el 19 oct. 2023
Dear Samuli,It is such a pleasure to receive your wonderful rating further to your recent experience at Rixwell Old Riga Palace Hotel!We were honored to welcome you and we look forward to your next visit!With kindest regards,Front Office Manager,Jānis Prikuls

10/10 Excelente

Tomas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shower very small, for 100 kg man and 1.90 tall not much place, Bed in picture after booking and in room looks tottaly diferent, room is quite small, but i like reception and service. Stayed 1 night. Thanks
Se hospedó 1 noche en octubre de 2023
Respuesta de Jana Novikova, el 18 oct. 2023
Dear TomasThank you for choosing Rixwell Old Riga Palace Hotel and for taking the time to provide us with feedback of your recent stay. We are very happy that you enjoyed Hotel location and room design.Our shower vary in size, so you can always contact us next time before booking to find the most convenient option.It is very important for us to know guests opinion, which can help to improve our services.We will be glad to welcome you once again in our Hotel!Best Regards, Reception TeamJana Novikova