Patio

Opiniones de La Quinta Inn & Suites by Wyndham Rockford

2.5 out of 5
La Quinta Inn & Suites by Wyndham Rockford
7401 Walton St, Rockford, IL

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 416 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 288 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 127 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 102 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 70 de 1003 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 8 ene. 2024
Hello Ricardo,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back again in the future.

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buen hospedaje me gusto
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 29 nov. 2023
Hello Ricardo,Gracias por su amable reseña de nuestro hotel. Nos complace saber que disfrutó de su estancia con nosotros. Agradecemos su feedback positivo y esperamos tener la oportunidad de servirle nuevamente en el futuro.

8/10 Bueno

Emilio E

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
El hotel bien la persona de recepción mal
Llegue a las 3 am y en la recepción me dijo el encargado que no podía darme la habitación porque no tenía sistema. Le mostré mi reservación ya pagada y aún así me dijo que no podía porque no podía checarlo en su computadora. Después de decirle que le dejaba efectivo. Accedió a dármela. Terrible su actitud.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 15 jul. 2023
Hello Emilio E,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 Bueno

Yasmin

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo genial
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager, el 24 mar. 2023
Hi Yasmin,I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

2/10 Terrible

Pablo

Viaje de negocios
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 5 oct. 2022
Hello Pablo, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Malo

Gloria M

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Jamás en mi vida!
Los trabajadores eran simpáticos pero el cuarto fue feo, el baño muy maltratado y en el guarda ropa lis dejan un montón de toallas sucios. También no le dejan un rollo de papel higiénico extra por no cambian el viejo con muy poquito.
Se hospedó 1 noche en julio de 2020
Respuesta de Manager, el 22 jul. 2020
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2019
Respuesta de General Manager, el 29 abr. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019
Respuesta de General Manager, el 27 abr. 2019
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Rockford. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your staying with us great. We appreciate your feedback!. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

STEPHEN

Le gustó: Servicio y personal
Nothing special
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great room with lots of space. We had the deluxe King room which had a sitting area and 2 tv's.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 10 may. 2024
Hello Kevin,We are pleased to hear that you enjoyed the spaciousness and amenities of our deluxe King room. Your comfort and satisfaction are important to us. Feel free to reach out to our management if you have any further feedback or inquiries about your stay.

6/10 Aceptable

David, Ann Arbor

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
At this price in this area, I wouldn't call this an incredible bargain. It was ok, although my room smelled like marijuana smoke and my key card failed twice in two days. Desk staff was sometimes helpful, never quick. Breakfast was what you would expect at a LaQuinta (ie mediocre), although coffee was unusually weak.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 7 may. 2024
Hello David,We appreciate your feedback and regret to hear about your experience. We take all guest concerns seriously and will address the issues you've mentioned. Our team strives to provide prompt and efficient service while ensuring all our accommodations meet our high standards. Should you have any further comments or experience to share, please don't hesitate to reach out to us directly.

10/10 Excelente

Felicia

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Staff was super nice but the rooms were not the best. I had a cigarette hole in the top bedding. It was too late to request a new one but seeing how nice the staff was I’m sure they would’ve done it kindly.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Felicia, We appreciate your kind words about our staff and their hospitality. Your feedback about the room condition is noted and will be shared with the appropriate team for review. We strive to ensure all aspects of our guests' stay meet their expectations. Thank you for bringing this to our attention.

2/10 Terrible

Olivia

Viaje en grupo, Viaje familiar
Le gustó: Servicios
No le gustó: Servicio y personal
The room across from us we were in 407 was to loud pass 11pm, we did not sleep at all. we called front desk they still did not stop. I want my refund. we came to a womens conference and other complained also. We were with a group of 40 ladies . Manny had the same bad experience at this hotel,
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Olivia, I'm sorry to hear about the noise issue you encountered during your stay. We take all feedback seriously and will address this with our team to ensure a better experience for future guests. For any refund inquiries, please reach out to our management directly. Your comfort and satisfaction are important to us, and we strive to provide a relaxing stay for all our guests.

10/10 Excelente

sofia

Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 11 may. 2024
Hello sofia,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic experience at our hotel.

2/10 Terrible

Melissa

No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 16 abr. 2024
Hello Melissa, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any specific feedback so we can address your concerns and improve for the future.

4/10 Malo

Justin

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The area had lots of places near by and the hotel was clean and relaxing. My biggest issue was the lack of experience at the front desk. It took over a half hour to check in. Apparently having computer problems which is understandable but the front desk clerk said they just kind of throw them in there. I got charged 5 different times for two rooms! I called and it was like pulling teeth to get my money back. Some clerks could find the issue, others couldn't. They couldn't figure out the difference between booking through Expedia vs hotel. So they said they refunded it, great. Well then I got charged AGAIN. It has been over 2 weeks and I still have not received all my money back. I'm a pretty patient person but this is just insane to me. Completely ridiculous, unprofessional, and disappointing.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 13 abr. 2024
Hello Justin,We sincerely apologize for the inconvenience you experienced during check-in and with the billing issues. Your feedback will be shared with our front desk team for improvement. We recommend reaching out to our management team directly to further address the concerns and ensure a resolution is reached regarding the billing concerns. We appreciate your patience and understanding in this matter.

2/10 Terrible

Benjamin

Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 2 may. 2024
Hello Benjamin, We appreciate you taking the time to share your experience with us. Please feel free to contact the hotel directly so we can further address any concerns you may have.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great manager
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 12 abr. 2024
Hello Laura,We truly appreciate your kind words about our manager! We strive to provide exceptional service to all our guests. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us!

8/10 Bueno

Josiah

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Nothing unique it’s a typical La Quinta inn. The only thing I would say was very subpar was the breakfast. Not enough options and food tasted horrible. Other than that it was all good.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 12 abr. 2024
Hello Josiah, We regret to hear about your subpar experience with our breakfast offerings. We appreciate your feedback and will take it into consideration for future improvements to enhance our guests' experience. Thank you for choosing to stay with us.

10/10 Excelente

Karen

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 11 abr. 2024
Hello Karen,We're stoked to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience at our hotel!

6/10 Aceptable

Dan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The website made it look good and I had never started in a La Quinta. The maintenance and upkeep of the room was not well done.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Dan,We appreciate your feedback and regret to hear about your experience. Your comments have been noted for our ongoing improvement efforts. Your concerns will be shared with the relevant teams to ensure a better experience for future guests.

2/10 Terrible

Tammy, Sacramento

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rude check in staff. First room they put us in was under construction. Front desk response “I’m not house keeping.” Breakfast a joke. Running out of food by 0700 on a slow Tuesday morning? I will NEVER stay here again. Staff need customer service training.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 abr. 2024
Hello Tammy, We apologize for the inconveniences faced during your stay, and we appreciate your feedback. Rest assured, we will address your concerns with the relevant departments for further improvement. Please feel free to reach out to our management team directly to discuss your experience in more detail. Your comments are valuable to us as we strive to enhance our guest experience.

4/10 Malo

Pamela

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
At check in, I was given a key for an occupied room. This created an uncomfortable situation for the person in the room and for me. The staff gave me a new key but did not apologize for the error.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Hello Pamela, We are sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback helps us improve our services to better serve our guests in the future. We will address this with our team to ensure such incidents are prevented.

8/10 Bueno

Julia

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 2 abr. 2024
Hello Julia, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excelente

Rich

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front office staff was exceptional and it was nice and quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 31 mar. 2024
Hello Rich,We are pleased to hear that you found our front office staff exceptional and enjoyed the peaceful environment of our hotel. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Laura

Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Laura,We are thrilled to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excelente

Rodney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the nicest hotels ever in this price range!!! Hot breakfast was good. Only negative is that TV remote didn't work- had the change channels on TV itself. Highly recommend!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 20 mar. 2024
Hello Rodney,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our hotel and the hot breakfast. We value your recommendation and our team will address the issue with the TV remote to enhance guest experiences in the future.

4/10 Malo

Eric, Rice Lake

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Had a shredded diaper under the sleeper sofa, stained sheets and some of the other guests checking in seemed slightly unstable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 18 mar. 2024
Hello Eric, We appreciate your feedback and will address your concerns with our housekeeping team for future improvements. Your comfort and safety are our top priorities, and we apologize for any inconvenience this may have caused during your stay.

10/10 Excelente

Michael

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Here nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 15 mar. 2024
Hello Michael,We are delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated as we constantly strive to provide exceptional service to all our guests. Should you have any further comments or require assistance, please do not hesitate to contact our management team directly.

2/10 Terrible

Brittney

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 2 abr. 2024
Hello Brittney, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. Your comfort and satisfaction are our top priorities.

10/10 Excelente

rudolph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good staff -clean rooms
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello rudolph,We appreciate your kind words regarding our staff and the cleanliness of our rooms. Providing exceptional service is our top priority, and we are delighted to hear that we met your expectations during your stay. If you have any further feedback or if there is anything we can assist with, please do not hesitate to reach out to our management team.

10/10 Excelente

Mark

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel and is pet friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 6 mar. 2024
Hello Mark,We are glad to hear that you found our hotel to be pet-friendly. Your feedback is appreciated, and we hope to welcome you and your furry friend back soon for another enjoyable stay.

8/10 Bueno

Vicky

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We are doing a cross country car trip and this was a stop along the way. Had a good size room with a sitting area and separate sleeping area. Everything was clean and bedding and towels were good. Air circulation in the room was good. Place was quiet (midweek). A little bit of a different layout given that 2 of us could not use the sink area early in the morning because there was no door to the bedroom. Made for a slight inconvenience with 1 of us wishing to get up and try to get ready while the other one slept in for a bit longer. Attempted to work out in the workout facility but it was off the pool and way too hot. Could not find a temperature climate control for the room. Good thing I was the only 1 in it. Drive to Giovani’s for Chicago deep dish pizza. Was worth the drive.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 6 mar. 2024
Hello Vicky, We appreciate your detailed feedback regarding your recent stay with us. It's great to hear you found the room layout comfortable and enjoyed the cleanliness and quiet atmosphere of our hotel. We value your comments about the room design and will take them into consideration. Thank you for mentioning the nearby restaurant recommendation. We hope you had a wonderful time trying out the Chicago deep-dish pizza at Giovani's.

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Comfortable beds
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 5 mar. 2024
Hello Karen,We are pleased that you found our beds comfortable during your stay with us. Our team strives to provide a restful experience for all our guests. Your feedback is valuable to us as we continue to enhance our guests' comfort. Thank you for choosing to stay with us.

6/10 Aceptable

Donna

Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 29 feb. 2024
Hello Donna, We appreciate you choosing to stay with us. If there are any details you would like to share with us about your stay, please don't hesitate to contact us. We look forward to hearing from you.

6/10 Aceptable

Steven

Viaje en grupo, Viaje familiar
Couldn’t use the pool. There were 4 adults and 20 kids in the pool. It looked like a birthday party even though the facility said no parties. Breakfast was well below average. Even though I paid for everything online ahead of time, I was told I owed a small balance when I checked in. Next time I’m in the area, I will try a different hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 27 feb. 2024
Hello Steven, We apologize for the inconvenience during your recent stay. We strive to ensure all guests have an enjoyable experience. Your feedback will be shared with the team for improvement. If you have any further concerns, please contact our management team directly.

8/10 Bueno

Michael

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 24 feb. 2024
Hello Michael, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 Aceptable

Robert, Pulaski

Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 22 feb. 2024
Hello Robert,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback you may have from your experience. We value your input and hope to welcome you back in the future.

8/10 Bueno

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I wish we new before that the pool was not in use
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 17 feb. 2024
Hello Keith, Thank you for sharing your feedback. We apologize for any inconvenience caused and appreciate your understanding. We strive to provide accurate information about our amenities on our website. We recommend checking our website for any updates or contacting our team for the latest information. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Sidney, Montgomery

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the living room and bed room set up in the room!!! Close to Wal-Mart and food options!!! It's so relaxing but, fun at the same time!!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 14 feb. 2024
Hello Sidney,We're thrilled to hear that you loved the living room and bedroom setup in your room! It's wonderful that our location near Wal-Mart and food options added to your convenience. We're glad that you found your stay both relaxing and fun. Thank you for sharing your positive experience with us!

2/10 Terrible

Sarah

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 9 feb. 2024
Hello Sarah,We're sorry to hear that your experience at our hotel didn't meet your expectations. We value feedback and would appreciate if you could reach out to us directly to share specific details regarding your stay. We want to ensure that all our guests have a satisfactory experience.

4/10 Malo

Amelia

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Dirty bathroom
The bathroom was dirty.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 8 feb. 2024
Hello Amelia, We appreciate your feedback regarding the cleanliness of the bathroom. We strive to maintain a high standard of cleanliness, and we apologize for any inconvenience this may have caused you. We will pass along your comments to our housekeeping team for immediate attention. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Vicki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful!
We were very pleasantly surprised by the room. The staff was amazing and gave discount coupons to local restaurants. Great recommendations and we had a wonderful meal.SO happy with them.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 3 feb. 2024
Hello Vicki,Thank you for your kind feedback! We're thrilled to hear that you were pleasantly surprised by your room and that our staff went above and beyond to provide excellent service. It's wonderful to know that you enjoyed the discount coupons and had a fantastic meal at the recommended restaurants. We appreciate your positive comments and hope to welcome you back in the future for another amazing experience.

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was fine.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 3 feb. 2024
Hello Karen,Thank you for choosing to stay with us. We appreciate your feedback and hope to provide an even better experience in the future.

10/10 Excelente

Artit

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 31 ene. 2024
Hello Artit,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future.

8/10 Bueno

Adél

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff member who assisted us with check-in and check-out, Shawn, is AMAZING! The atmosphere at breakfast and at the pool was a bit chaotic and loud, however that was due to other guests and not within the facilities control. We will definitely go there again.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 30 ene. 2024
Hello Adél,Thank you for your positive feedback about Shawn! We are delighted to hear that he provided excellent service during your stay. We apologize for any inconvenience caused by the chaotic atmosphere at breakfast and the pool, but we appreciate your understanding that it was beyond our control. We look forward to welcoming you back on your next visit.

10/10 Excelente

Moises

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Berry clean
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 23 ene. 2024
Hello Moises,Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel to be clean. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

8/10 Bueno

Roland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The Room has lots of space comfortable. Simple property maintenance needed a little more attention.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 13 ene. 2024
Hello Roland,Thank you for sharing your feedback regarding the spaciousness and comfort of our rooms. We appreciate your observation about our property maintenance and will share it with our team for further attention and improvement. We apologize for any inconvenience this may have caused and value your input as we strive to enhance our guests' experience.

2/10 Terrible

dan

Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 1 feb. 2024
Hello dan, We are sorry to hear that you had a disappointing experience during your stay. We would appreciate it if you could reach out to us directly so that we can address any specific issues you had. We value your feedback and hope to have the opportunity to make it right for you.

10/10 Excelente

KEN, HUDSON

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very nice. I took my Mom and Aunt for a girl's night and we felt safe and had a great time. It was a convenient location for us to meet up with other family.
Respuesta de Manager, el 10 ene. 2024
Hello KEN,Thank you for choosing our hotel for your girl's night! We're glad to hear that you and your family had a safe and enjoyable time. Our friendly staff takes pride in creating a welcoming atmosphere for all our guests. We're also pleased to hear that our location worked well for your meet-up with other family members. We hope to welcome you back again soon for another great stay!