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Opiniones de Microtel Inn & Suites by Wyndham Rogers

2 out of 5

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 187 de 927 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 264 de 927 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 187 de 927 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 170 de 927 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 119 de 927 opiniones" "

7.0/10

Limpieza

7.4/10

Servicio y personal

5.8/10

Servicios

6.6/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 13 ene. 2024
Hello Carlos,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words. We apologize for any inconvenience you may have experienced during your stay. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

8/10 Bueno

Misael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023
Respuesta de Manager, el 13 ene. 2024
Hello Misael,Thank you for choosing our hotel for your stay! We are glad to hear that you had a positive experience during your time with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very nice. Even though the property is under construction but it didn’t bother me at all. The place is very clean . Room does have microwave and fridge you need to request it .first come first serve . Breakfast is around 6:30am-9:00am. If you need service in your room just let one of the staff know. I will definitely come back
Se hospedó 6 noches en mayo de 2023
Respuesta de Manager, el 13 ene. 2024
Hello jennifer,Thank you for your positive feedback regarding our staff and cleanliness. We appreciate your understanding during the construction period. Our team strives to ensure a satisfactory stay for all our guests. If you have any future requests or need assistance, please don't hesitate to let us know. We look forward to welcoming you back in the near future.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Si
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2021

10/10 Excelente

Ramon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy comodo el cuarto
Buen servicio fue comodo y el unico problema fue con el microhondas y ese mismo dia lo arreglaron 😁
Se hospedó 3 noches en agosto de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Está muy bueno agradable megusto el hotel esta bien el desayuno
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!!
Muy buen hotel, el único problema que encontré, fue que está un poquito escondido, pero todo estuvo perfecto.
Se hospedó 3 noches en julio de 2018

6/10 Aceptable

hotels.com/member, Ks

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Evaluacion del Hotel
La alfombra se veia con manchas. Una silla con una mancha en el centro de 7 pulgadas de circunferencia muy desagradable. Vimos dos cucarachas saliendo por los toma corrietes. No habian suficientes menu en la habitacion para pedir comidas llamamos a la recepcion y nos dijeron que si queriamos uno que lo fueramos a traer, creo que eso no es el mejor trato al cliente.

8/10 Bueno

Rosenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It may seem not the best looking hotel and you probably go find better but after the weekend we had in Rodgers Arkansas during that crazy tornado, the staff made sure we were safe and refunded us for one night! Even before that our room was not cooling and the owner himself had them replace the whole AC unit and checked on us himself! I would stay here again! Especially if we are going to be at the softball parks all day, and only sleep for a few hours lol. It was reasonable price. Now don’t expect the Hilton bedding lol but it was clean!! We’ve stayed in worse while traveling for softball.
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager, el 28 may. 2024
Hello Rosenda,We are pleased to hear that you felt safe during the tornado and received a refund for one night. We always prioritize the comfort and safety of our guests. It's great to know that you appreciated the AC unit replacement and the owner's personal attention. Your feedback on the reasonable pricing and cleanliness is valued, and we look forward to welcoming you back, should your travels bring you to Rodgers Arkansas again.

2/10 Terrible

Melissa

Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 28 may. 2024
Hello Melissa, We regret to hear that your experience did not meet your expectations. Please do not hesitate to contact us directly with any concerns you would like to share for us to address. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Mattress was too hard because I prefer a soft mattress. The hotel next door made me feel unsafe when outside the Microtel.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 25 may. 2024
Hello Brenda,We appreciate your feedback on our cleanliness. We're sorry to hear about your mattress preference; we understand comfort is essential. Your safety is our priority, and we recommend reaching out to the proper authorities to address concerns outside our property.

4/10 Malo

Steve

Viaje de negocios
No le gustó: Condiciones de la propiedad
My room smelled like a locker room. That was the worst part. I didn’t complain to the manager because I was too exhausted and didn’t want to deal with it and just went to sleep. So Im mentioning it on here. Took a long time to have a shower because the water pressure was poor. The continental breakfast was very continental. The biscuits and sausage and gravy weren’t too bad though. I stay in the Bentonville Rodgers area occasionally, but I won’t be staying here again. You get what you pay for they say, I definitely did in this instance.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 22 may. 2024
Hello Steve,We're sorry to hear about your experience. We appreciate your feedback on the continental breakfast and will use it to improve. Your comments on the room odor and water pressure are noted for our ongoing maintenance review. We apologize for any inconvenience caused and hope to better serve you in the future.

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very attractive and very well maintained. The property staff were very helpful and pleasant on check in and throughout our stay. The only negative was the motel across the parking lot that was a mess. It was not part of the Wyndam property but very close by.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 23 may. 2024
Hello Sharon, We are pleased to hear that you found our property attractive and well-maintained, and that our staff provided helpful and pleasant service during your stay. We regret any inconvenience caused by the neighboring motel and recommend reaching out to their management directly with any concerns. Your feedback is valuable to us as we strive to enhance the overall guest experience.

4/10 Malo

Charles S

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was nothing unique abouy this place staff was not friendly would not ever stay there again
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 22 may. 2024
Hello Charles S, We're sorry to hear that you did not experience exceptional service during your stay. Guest feedback is important to us, so we will address this issue with our team. If you decide to visit us again, we hope to provide a more positive experience for you.

6/10 Aceptable

Jessica

Viaje familiar con niños
No le gustó: Servicio y personal
Didnt like the area around the motel
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 22 may. 2024
Hello Jessica, We're sorry to hear you didn't enjoy the area surrounding our motel. Guest satisfaction is important to us, and feedback like yours helps us improve our services. We hope you were otherwise comfortable during your stay with us and appreciate your input for future enhancements.

10/10 Excelente

Denise

Viaje de negocios, Viaje en pareja
Great place to stay the place next to it was sketchy at best
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 19 may. 2024
Hello Denise,Thank you for sharing your feedback with us. We are glad to hear that you enjoyed your stay at our hotel. We always strive to provide a safe and comfortable environment for our guests. If you have any concerns or issues, please feel free to reach out to our management team for assistance.

8/10 Bueno

Tyrsa

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Over all the hotel was very nice other than the bathrooms being a little dirty. The beds were very comfortable. The area around the hotel was just a little rougher and it seemed like the hotel should have been in a nicer area of town. Other than that, the staff was okay and our stay was enjoyable.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 15 may. 2024
Hello Tyrsa, We appreciate your feedback on your recent stay at our hotel. We're glad to hear you found the beds comfortable and enjoyed your overall stay. If you have any further comments or concerns, please feel free to reach out to our management team directly for assistance.

4/10 Malo

Amy

No le gustó: Limpieza, servicio y personal, servicios
I would not stay here again. Upon checking in, I really didn't like the room I was given on the first floor. It was creepy to say the least - right next to the parking lot and incredibly tiny. I asked if I could have a room on a higher floor and the receptionist didn't seem very happy that I had asked. In return, I got a room across from the elevator. The pictures are nothing like what the room is actually like. Tiny, way outdated, VERY loud at night and no amenities (there is no refrigerator or microwave, no shampoo, conditioner or soap were provided). I would not stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 15 may. 2024
Hello Amy, We're sorry to hear that your experience did not meet your expectations. We value all feedback as it helps us improve our services. Should you decide to give us another chance, please contact our management team directly to discuss your concerns further. We appreciate your time and feedback.

8/10 Bueno

JANE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay for the price. Breakfast was sausage links, biscuits and gravy, cereal, pastries, bagels, toast, juice. Pretty good. Turn in to neighboring hotel parking lot to get this hotel parking. Perfect location for what we needed. Close to Roger’s old downtown with cute shops, eateries, rail yard park.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 15 may. 2024
Hello JANE, We're delighted to hear you enjoyed your stay and found our hotel's location convenient for your needs. Thank you for highlighting our breakfast offerings and the nearby attractions. For any future stays or further assistance, feel free to contact our management team directly.

8/10 Bueno

Sarah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 22 may. 2024
Hello Sarah,We're delighted to hear that you found our staff friendly and helpful during your stay. We strive to provide exceptional service to all our guests. Your kind words will be shared with our team to motivate them further in delivering excellent guest experiences.

4/10 Malo

Jerry

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Good
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 13 may. 2024
Hello Jerry, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with our team for their review and improvement. Our goal is always to provide a comfortable and enjoyable experience for all our guests.

4/10 Malo

BELINDA

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Toilet in my room did not flush...reported it to manager...wasnever fixed diring my stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 13 may. 2024
Hello BELINDA, We apologize for the inconvenience you experienced with the toilet during your stay. We appreciate your feedback and will ensure our maintenance team addresses this issue promptly. Your satisfaction is important to us, and we will use your comments to improve our services for future guests.

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall it was a very nice stay. The shower was hard to regulate (temperature). It would get very hot during a shower. The second morning, our shower curtain was missing. It was replaced quickly. The toilet handle would stick and leave the water running.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 7 may. 2024
Hello Robert,We appreciate your feedback on your recent stay with us. Our team will look into the shower temperature in that room. It's great to hear that our staff were able to promptly replace your missing shower curtain. Thank you for bringing the toilet handle issue to our attention so we can address it accordingly. We hope to welcome you back for an improved experience.

6/10 Aceptable

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 10 may. 2024
Hello William, We appreciate you choosing to stay with us. Should you have any feedback to share from your recent stay, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for an improved experience.

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, servicios
Nice but I really did not feel safe walking through the parking lot.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 6 may. 2024
Hello Robert,We take all feedback seriously and will address your safety concerns with the utmost importance. Your well-being is our top priority, and we appreciate you bringing this to our attention for future improvements.

10/10 Excelente

Josie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
I loved that the lady at check-in was very knowledgable about the area. She was very kind and thoughtful in being able to get us connecting rooms. We were not able to stay the whole night and we still enjoyed having the space to get ready for the concert. We over-all enjoyed the convenience it had to the Walmart AMP as well!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Josie, We're pleased to hear that you had a positive experience with our check-in staff and appreciated the convenience of your connecting rooms. We're glad our location near the Walmart AMP worked well for your plans. Your feedback helps us ensure all guests have a comfortable stay.

8/10 Bueno

Carey

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Carey,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 Excelente

Johnnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 4 may. 2024
Hello Johnnie,We're delighted to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Street entrance seems like it is not labeled well
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello James,We appreciate your feedback about the street entrance and will take it into consideration for future improvements. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly.

4/10 Malo

Jessica, Rogers

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
When booking online with Expedia it does not tell us that there is a $100 additional deposit for the room.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Jessica, I'm sorry to hear about the inconvenience regarding the deposit. We recommend reaching out to Expedia for the most updated information on booking details. Thank you for sharing your feedback with us.

2/10 Terrible

mary

Se hospedó 5 noches en abril de 2024
Respuesta de Manager, el 14 may. 2024
Hello mary, We're sorry to hear that your experience did not meet expectations. Please don't hesitate to reach out to us with any feedback you'd like to share. We value your input and hope to have the opportunity to better serve you in the future.

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza y servicio y personal
The facility was quiet and clean. The multi-unit dwelling across the shared parking lot was nothing short of a mini slum—NO reflection on Microtel Inn as they have no control of that. The facility was clean with friendly staff who were helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Stephen,We are delighted to hear that you enjoyed the quiet and cleanliness of our facility. Our team works hard to provide a welcoming environment for all our guests. While we cannot control external factors, we appreciate your understanding and are glad you found our staff friendly and helpful during your stay.

8/10 Bueno

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
For the price it’s a great hotel, limited amenities. Restaurant next door is amazing!!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Amber,We're glad to hear you found value in our hotel during your stay. It's wonderful that you enjoyed the neighboring restaurant. We appreciate your feedback and hope to welcome you back for another enjoyable stay.

4/10 Malo

Maria

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Front desk guy was very helpful. Breakfast was ok except there isn’t a person refilling the food. My kids wanted more sausage, we ate bananas what was there and that was all. Room wise, the bathroom was so dirty last person that had the room shave there were hairs all over floor sink and shower.. beds were fine but if you have little kids on a play pen, or anything you use to put them to sleep, the room was very small.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 16 abr. 2024
Hello Maria, We appreciate your feedback regarding the helpful front desk staff. We have duly noted your comments about breakfast and the room cleanliness for our improvement. Your observations will be shared with the team for better service. If you have further concerns, please don't hesitate to reach out to our management team.

10/10 Excelente

Mike

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 14 abr. 2024
Hello Mike,We are delighted to hear that you thoroughly enjoyed your stay with us! Your comfort and satisfaction are our top priorities, and we are thrilled that we could meet your expectations. We look forward to welcoming you back for another fantastic experience.

8/10 Bueno

Michiko

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Before my stay, I had read horrible reviews and I had no expectations for the hotel. However, the place looked nice and clean, towels, and sheets were clean. Obviously the cleaning was done regularly and thoroughly. I stayed on the 3rd floor and it was fairly quiet, but I occasionally heard loud noise from the neighbors. Thin walls. Breakfast wasn't bad at all. I stayed for 2 nights and I was comfortable. It IS safe.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Michiko, We appreciate your feedback on your recent stay with us. We are glad to hear that you found our hotel clean and comfortable, and that you enjoyed the breakfast. We apologize for any inconvenience caused by noise from neighboring rooms. Our team works hard to provide a safe environment for all our guests. We hope to welcome you back in the future.

2/10 Terrible

Johnnie

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Hot water took forever to get hot, called desk and she said had to run for awhile cuz something was broke. Only had one light in room, rest wouldn’t work, and neither would the plug ins.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Johnnie, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues you mentioned with our maintenance team. Our goal is to ensure a comfortable experience for all our guests and we thank you for bringing these matters to our attention.

8/10 Bueno

Sammy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe…you could tell pride taken with care of property
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 1 abr. 2024
Hello Sammy,We appreciate your acknowledgment of the attention to detail in our property. Your feedback is important to us and will be shared with our team for future improvements. Thank you for choosing to stay with us.

10/10 Excelente

cecil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello cecil,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is much appreciated; we hope to welcome you again in the future.

10/10 Excelente

Kristina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and in good condition. Window seat is wide enough for a small kid to sleep on. Great breakfast with lots of options including biscuits and gravy!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Kristina,We are excited to hear that you found our hotel clean and well-maintained. It's wonderful to know that you enjoyed the breakfast options, especially the biscuits and gravy. We appreciate your feedback and hope to welcome you back in the future.

4/10 Malo

Chace

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Tv didnt have the proper remote needed to navigate the interface, had to get a guy to bring in a special smart tv remote just to change the input so I could use my xbox. Wifi didnt even work anyways. Also, they didnt leave the remote...also no microwave or fridge in the room? And no waffles either? Get a wafflemaker. 2 stars
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 13 mar. 2024
Hello Chace, Thank you for sharing your feedback with us. We appreciate you bringing these aspects to our attention, please note that we are continuously looking for ways to enhance our guests' experience. For any future concerns or requests, feel free to reach out to our management team directly.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Overall property was clean. Even though it was a new building. There was several unfinished trim projects. The room was a bit cramped. But overall clean and quite. I would stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 feb. 2024
Dear Guest,We're pleased to hear that you found our property clean and quiet during your stay. Your feedback on the unfinished trim projects and room size is appreciated as we constantly strive to improve. We look forward to welcoming you back for another stay in the future.

4/10 Malo

Rebecca

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a little dirty and noisy
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 19 feb. 2024
Hello Rebecca, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team to ensure improvements are made for our future guests. Please do not hesitate to reach out to our management team to discuss your concerns further.

4/10 Malo

Jed

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was extremely small making it hard to be comfortable. The window tracks were full of dirt and mold - very disgusting. There was almost no water pressure and I didn’t have hot water. Considering the fact that the room cost nearly $100, it was definitely not worth it. Do yourselves a favor and spend $30 more and get a decent place to stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 17 feb. 2024
Hello Jed, Thank you for sharing your feedback with us. We apologize if the size of the room did not meet your expectations. We appreciate you bringing the issue with the window tracks to our attention, as we strive to maintain a clean environment for our guests. We apologize for any inconvenience caused by the water pressure and hot water. We value your input and will review this with our team for improvement. We hope you will give us another chance to provide you with a better experience in the future.

4/10 Malo

Trixie

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 8 feb. 2024
Hello Trixie, We're sorry to hear that you didn't have the best experience during your stay. We encourage you to reach out to our hotel directly so we can address any specific issues you encountered. We strive to provide excellent service to all our guests and would appreciate the opportunity to make things right.

2/10 Terrible

Alberto

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a bad experience overall, front desk lady, property renovation, noises very small rooms, very hard to get in the parking, do not recommend.
Respuesta de Manager, el 1 feb. 2024
Hello Alberto, We're sorry to hear that your experience at our hotel was not up to your expectations. We appreciate your feedback regarding the front desk staff, property renovations, noise, small rooms, and parking. We constantly strive to improve our services and will take your comments into consideration. Thank you for bringing these matters to our attention.

10/10 Excelente

Adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great loved the breakfast
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 13 ene. 2024
Hello Adrian,Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast during your stay. We take pride in providing a delightful dining experience for our guests. We look forward to welcoming you back in the future for another enjoyable stay.