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Opiniones de Motel 6 Rolla, MO

2 out of 5
Motel 6 Rolla, MO
2001 N Bishop Ave, Rolla, MO

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 43 de 192 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 43 de 192 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 192 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 192 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 192 opiniones" "

6.2/10

Limpieza

7.4/10

Servicio y personal

6.0/10

Servicios

6.0/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Zoe

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
En el primer cuarto había cucarachas y nos lo cambiaron, las instalaciones son viejas, el piso estaba encerado y resbaloso.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team , el 27 jul. 2023
Hi Zoe, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Malo

Winona

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room I was initially given smelled like a smoking room. They did upgrade me to one that was marginally better. It still smelled of smoking covered up by chemical air fresheners. I was able to air it out by leaving the door open, with the bathroom fan on, until dark. The refrigerator was not functioning adequately. The public areas were filthy and there was not parking within easy access to my room. However my room looked on a pleasant wooded area. The attendant tried his best to please me, but the facilities were just too poor. Considering the price of the stay, it was not acceptable.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Lillian

Viaje con mascota
Very helpful staff
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 15 may. 2024
Hi Lillian, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

8/10 Bueno

Diane

Viaje en pareja
Le gustó: Condiciones de la propiedad
Price is great for a one night stay! We (husband and I) were on ground level (all doors enter from outside) and it was easy to get to your room and unload your car. The room was clean but it is an older building so don’t expect perfect walls and baseboards. Our room had only a wood chair and desk…we brought in our lawn chair that was more comfortable to watch TV and read. I am so used to a coffee pot in the room and this hotel did not have any. They did have a coffee pot in the lobby but when I checked in they did not have any made. I did not check in the morning if they had coffee. Our room had a very small bathroom with tub/shower and toilet but it was clean and usable. Sink outside the bathroom with good size counter top. Had frig and micro. The bed was comfortable and the pillows were decent. There are restaurants and gas stations near by. You’ll have your basics to get you on your way without breaking the bank. I would stay here again as we travel through.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 15 may. 2024
Hi Diane, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in host was excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Scott,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excelente

Becky

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Becky,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Michael

No le gustó: Limpieza y condiciones de la propiedad
At 1;23 am they started up a leaf blower and used it around the building for about 30 minutes. the internet never worked at all, and the upper strap lock on the door the screws were sticking out and striped so it was useless
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 2 may. 2024
Hi Michael, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excelente

Savahanna

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the staff. They were very accommodating. As soon as they had a room on the first floor open they gave it to me and my mom. They carried all of our stuff to the new room. The property was very safe for single women to be there by themselves. I will definitely be willing to stay there again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Savahanna,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Malo

Billi

No le gustó: Limpieza, servicios, condiciones de la propiedad
Friendly staff but rooms didn't function effectively. TV, phone and lights didn't work and towels were dirty. Staff was unaware how to fix anything.
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 23 ene. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Malo

Dennis

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They tried to sell me a room that had industrial heaters drying a plumbing flood.
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 17 ene. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Sherri

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Good
The hotel was very comfortable and accommodating. The bed was especially comfortable and the room was very clean. Would definitely stay there again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 21 dic. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Nanci

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Motel 6 is our go to when looking for last minute stay right off the Hwy when traveling cross country. This property was just what we needed. Rest and a shower. Ty
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 1 nov. 2023
Hi NanciThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Bueno

Tina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice, but a bit noisy
There was only one problem and it was that the upstairs neighbors were very noisy and seem to be dropping things on the floor.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 3 oct. 2023
Hi Tina,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

10/10 Excelente

Christian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 19 sept. 2023
Hi Christian,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Katelynn

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Everything was extremely noisy and the bed was hard as a rock
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 13 sept. 2023
Hi Katelynn,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Malo

Kaitra

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
YuCK
The room I rented had paint on the floors and bed. Door did not shut all the way. Looks like they haven't clean the entire property in decades!
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Katheriine

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Crystal

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Pradeep

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was nice and available whenever I needed
Se hospedó 1 noche en julio de 2023

10/10 Excelente

marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

4/10 Malo

Sara

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Dirtiest shower curtain ever! Mold on the shower walls, musty smell, old building.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 2 ago. 2023
Hi Sara,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Malo

Aaron

No le gustó: Limpieza y condiciones de la propiedad
It was run down and a bit dirty and smelly.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 2 ago. 2023
Hi Aaron,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bueno

john

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Lori

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
There was limited parking and our room was on the second floor. I have MS and do not walk very well. I had to climb 2 steps to get to the front desk. There was no hand rail, but I made it. Another guest helped me down the stairs to get to my husband, who helped me the rest of the way.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team , el 27 jul. 2023
Hi Lori, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Kimberly

Viaje con mascota
No le gustó: Condiciones de la propiedad
I couldn’t even stay because the room as filthy. I should have know as the grounds were no well kept as well. I didn’t stay and got a refund.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 27 jul. 2023
Hi Kimberly, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 Terrible

Gregory

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was dirty, accommodations were terrible, the people at the front desk were rude. Overall I will never stay again
Se hospedó 4 noches en junio de 2023
Respuesta de Brand Experience Team, el 12 jul. 2023
Hi Gregory, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excelente

Darren

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Nathan

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ALL THIS AND HOTEL REFUSED REFUND (NOT ENTIRE STOR
Smelled like urine in bathroom around toilet and had not been cleaned around toilet. Surfaces and floor were sticky. TV made weird noises and flashed static the entire time it was on. They DO NOT provide shampoo ect. They SELL shampoo Ect for cash only and it CAN NOT be purchased after 10pm. Entire body od smoke detector had be ripped out of the ceiling. And noticed how dirty and yellowed the hole in the ceiling was and assumed it had happened quite awhile ago judging by the amount of filth had accumulated. I later FOUND the smoke detector under the ice bucket with the little ice bucket bags. I Insisted my husband inspect the detector for a hidden camera bc why else would a improperly stored and damaged smoke detector be deceptively place in a hotel?Thankfully no camer found!!! unit barely put out heat.wasnt blowing properly and could not access filters bc they were broken multiple times across both filters and broken pieces were protruding from unit rendering a quick filter cleaning a 1000 percent A NO GO. With the room getting worse by the minute I started wandering about the bad things that I couldn't protect my fur babies from and decided to leave the room that we only showered in we in wanted no more surprises after driving little over 976 miles in one shot only to be given filth for our money and rewards. We were in the room from after midnight to around 4:30 am. Contacted hotels.com immediately after leaving instead of confronting unfamiliar ppl in an unfamiliar
Se hospedó 1 noche en mayo de 2023
Respuesta de Brand Experience Team, el 16 may. 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Stephanie

Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Kristina

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
The room was great for the price. The staff was friendly and fast. But nowhere to take your dog to go to the bathroom. They need a place not by the road to take them. They have a large patio in back. There’s room for grass in the center.
Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

Tina

Viaje en grupo
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Never again
The beds were just awful. So hard and very uncomfortable, only 2 very flat pillows on each bed. The toilet and bat tub were dirty. The freezer didn't work, the TV wouldn't shut off. The towels and wash clothes were stained. There wasn't a turn glass tray in the microwave. The front desk called our room at 8am to tell us check out was at 11am. We ran out of toilet paper called down to ask for some we were told they will replenish the next day. The room had no toiletries at all.
Se hospedó 2 noches en febrero de 2023
Respuesta de Brand Experience Team, el 22 feb. 2023
Hi Tina,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excelente

Rachel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Brand Experience Team, el 19 feb. 2023
Dear Rachel,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support. Dan J.#Team6

10/10 Excelente

Tonya

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Check in was quick, room was very spacious and clean.
Se hospedó 1 noche en febrero de 2023
Respuesta de Brand Experience Team, el 19 feb. 2023
Dear Tonya,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Dan J.#Team6

2/10 Terrible

RPG05

Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The first day was fine. The toilet was plugged the whole time I was there my room was never cleaned. My final day they made me jump through hoops to pay for room and then kicked me out
Se hospedó 2 noches en febrero de 2023
Respuesta de Brand Experience Team, el 19 feb. 2023
Dear Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Dan J.#Team6

2/10 Terrible

Michael

Se hospedó 1 noche en febrero de 2023
Respuesta de Brand Experience Team, el 19 feb. 2023
Dear Michael,From everyone at Motel 6, we’d like to apologize for any error on our part that may have led to reservation issues or a less than perfect stay. Dan J.#Team6

8/10 Bueno

RPG05

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Servicios
My toilet is plugged since being here . I am in wheelchair so difficult to get in
Se hospedó 1 noche en febrero de 2023
Respuesta de Avi, el 5 feb. 2023
Hello, We need to be notified inorder to fix things or help you with anything during your stay. As we have not made aware of the issue in the first place we would not be of any help, please let us know at the motel and we can help.

6/10 Aceptable

Muhittin

Se hospedó 1 noche en enero de 2023

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Extremely dirty hotel. Cigarette butts all over the stairs outside hallways. Room was smelly, and the floor was dirty.
Se hospedó 1 noche en enero de 2023
Respuesta de Nancy Y., el 24 ene. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Michael

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff never leave the office without a laugh and best coffee I have ever had
Respuesta de Nancy Y., el 24 ene. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Aceptable

Gary

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
If you are just needing somewhere to sleep it’s ok.. no breakfast at all no elevator
Respuesta de Nancy Y., el 24 ene. 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Bueno

Charles

Viaje familiar
Le gustó: Servicio y personal y servicios
Bed was comfortably. Good water pressure Facility is old and worn
Se hospedó 1 noche en diciembre de 2022
Respuesta de Nancy Y., el 24 ene. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y servicio y personal
You get what you pay for
Paint was peeling, even though it smelled fresh. Stains all over the walls, even behind the TV. Hairs on the shower walls. No shampoo or conditioner. No lids for the coffee cups (good luck going back up to the 3rd floor with two full cups!) in the lobby, where I waited for minutes for service. The TV remote doesn't turn on the TV. Other customer waiting with me said he had bugs in his bed!!!
Se hospedó 1 noche en noviembre de 2022
Respuesta de Nancy Y. , el 8 dic. 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Casey

Le gustó: Servicio y personal y condiciones de la propiedad
I enjoyed the hospitality of the staff and I enjoyed the quiet room.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Nancy Y., el 8 dic. 2022
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Kelly

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
COCKROACHES
Very dirty! Bugs in the room. Not sure if they were bed bugs but definitely cockroaches!! This place is disgusting.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Avi, el 17 nov. 2022
Hello Kelly,Sorry to hear that you did not have a pleasant stay our staff has checked the room after your checkout and couldn't find any issues. If you have called us during your stay we would have tried to accommodate you in a different room if there were any issues seen in your room. Please let us know of your concerns at the time you have those so it will be helpful.Thanks,

4/10 Malo

TINA

Viaje de negocios
Le gustó: Servicio y personal
The price was good.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Avi, el 17 nov. 2022
Hello Tina,We are sorry to see that your stay wasn't pleasant, please let us know your concerns during your stay so that our staff will try to make it comfortable.

10/10 Excelente

Aubrey, Watauga

Viaje de negocios, Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly
Se hospedó 1 noche en octubre de 2022
Respuesta de Avi, el 31 oct. 2022
Hello Aubrey, We appreciate your great feedback and looking forward to welcoming you for your future stays with us.

6/10 Aceptable

David

Viaje familiar
Le gustó: Limpieza y servicio y personal
Property in need of upgrades. Room door lock not functioning with key card. TV in room didnt work. Room was clean but needs upgrade. Then again, whats to be expected for the price..
Se hospedó 1 noche en octubre de 2022
Respuesta de Avi, el 17 nov. 2022
Hello David, thanks for the feedback we are in the process of fixing our locks and the tv's rarely give some issues we apologize for that. Hope you consider staying with us for your future stays.

8/10 Bueno

jamie

Se hospedó 1 noche en octubre de 2022
Respuesta de Avi, el 9 oct. 2022
Hello Jamie, we appreciate your good feedback and recognizing our efforts in providing you with a great stay with us. This helps us in doing better and going a long way ...

2/10 Terrible

Timothy, Valles Mines

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
First the room key never worked and they even said it wouldn't and that everytime I needed in I would have to get someone to let me in. Secondly I could tell that the bed linens hadn't been changed because the sheet was wrinkled. Lastly I saw a few roaches in my room.
Se hospedó 1 noche en octubre de 2022
Respuesta de Avi, el 4 oct. 2022
Hi Timothy, we had issues with that room lock since the morning and as it takes time to fix and there were no other king rooms available we had assigned you and mentioned about the lock issue. If you were not OK with it we would have tried to resolve it right then or given you a full refund. Also as there were too many Linen in the laundry we had wrinkles and if you let us know about your concerns during your stay we always try to resolve and make your stay a little more comfortable. We hope you give us another chance to serve you.