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Opiniones de InterContinental Rome Ambasciatori Palace, an IHG Hotel

5 out of 5

Opiniones

10

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 18 de 18 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 18 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 18 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 18 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 18 opiniones" "

10/10

Limpieza

10/10

Servicio y personal

10/10

Servicios

10/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mariana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio en todo el personal
Se hospedó 3 noches en abril de 2024
Respuesta de Daniel Del Sole - Guest Relations Team, el 25 abr. 2024
Dear Mariana, Thank you for sharing your feedback with us. We are super proud you fully enjoyed your InterContinental experience. We are already waiting for you to come back! Thank you once again!

10/10 Excelente

Fernando

Viaje en pareja
Le gustó: Servicios
Excelente hotel y servicio.
Se hospedó 3 noches en abril de 2024
Respuesta de InterContinental Rome Ambasciatori Palace Team, el 22 abr. 2024
Dear Fernando, Greetings from the Italian Capital! Many thanks for your lovely feedback. We are delighted to know you fully enjoyed your experience with us and we do hope to have the pleasure of welcoming you back in near future.Best regards, InterContinental Rome Ambasciatori Palace Team

10/10 Excelente

RODRIGO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recently renovated hotel; everything was just perfect
Se hospedó 5 noches en julio de 2023
Respuesta de InterContinental Rome Ambasciatori Palace, el 21 jul. 2023
Dear Rodrido,Thank you so much for your review of our hotel.We are glad to Know that you enjoyed your stay and everything as perfect!We hope to have you here very soon.

10/10 Excelente

Alison June

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic hotel with great staff and the rooms were large. The property is beautifully designed and at the end of a long day sightseeing it is like being welcomed home. The location is perfect, walkable to all the main sights but in a quiet neighbourhood surrounded by great restaurants. Would stay again in a heartbeat.
Se hospedó 5 noches en abril de 2024
Respuesta de InterContinental Rome Ambasciatori Palace Team, el 6 may. 2024
Cara Alison June, grazie so much for your super positive review of your recent experience with us. We are pleased to hear you enjoyed your stay with us and especially that you felt being welcomed home. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon! Warmest Regards,InterContinental Rome Ambasciatori Palace Team

10/10 Excelente

Abeer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and beautiful hotel. We were a big fan of Charlie’s!
Se hospedó 3 noches en abril de 2024
Respuesta de Daniel Del Sole - Guest Relations Team, el 25 abr. 2024
Hello Abeer, good morning from Rome!Thank you for taking your time to share with us your feedback following your InterContinental experience.We are really glad you fully enjoyed our beautiful Palace, my team mates at Charlie's will be more than happy to know you are a big fan of theirs.Please put down a note: we are already waiting for you to return!Ciao da Roma

10/10 Excelente

Rasem

Se hospedó 4 noches en abril de 2024
Respuesta de InterContinental Rome Ambasciatori Palace Team, el 10 may. 2024
Dear Rasem, Buongiorno from Roma! Many thanks for your amazing score. We are happy to understand you fully enjoyed your stay with us and we do hope you will visit us again in near future!Warmest Regards,

10/10 Excelente

Dr. Adebola

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very attentive and helpful. The rooms were very plush and comfy! We will definitively return
Se hospedó 3 noches en marzo de 2024
Respuesta de Marco Catananti Night Manager, el 29 mar. 2024
Dear Dr. Adebola,Thank you so much for your review of our hotel.We are glad to Know that you enjoyed your stay and everything was perfect!We hope to have you here very soon.

10/10 Excelente

Hrvoje

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at the Intercontinental Rome Hotel was nothing short of exceptional, thanks in large part to the outstanding service provided by Cristina, the Customer Relations Manager. From the moment I arrived, Cristina went above and beyond to ensure that my experience was unforgettable. Her attention to detail and personalized care truly made me feel like a valued guest. The hotel itself exuded elegance and charm, with beautifully appointed rooms and stunning views of the city. The amenities were top-notch, and every aspect of my stay was meticulously thought out. Cristina's warmth and professionalism were evident in every interaction, whether she was assisting with dining recommendations, arranging transportation, or simply ensuring that my needs were met. Her dedication to customer satisfaction truly set the Intercontinental Rome Hotel apart. Overall, my experience at the Intercontinental Rome Hotel was nothing short of exceptional, thanks in no small part to Cristina's outstanding hospitality. I cannot recommend this hotel highly enough, and I look forward to returning soon. Grazie mille, Cristina, for making my stay truly unforgettable!
Se hospedó 3 noches en febrero de 2024
Respuesta de Cristina, el 23 feb. 2024
Buongiorno Hrvoje and greetings from Roma! I would personally like to thank you for your amazing comments! It is heartwarming to see your great feedback. It has been a real pleasure for me and the team to look after your stay. I really hope to have the pleasure to see you again soon!With my best,Cristina RotunnoGuest Relations Manager

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Luxueux
Se hospedó 4 noches en enero de 2024
Respuesta de Daniel Del Sole - Guest Relations Team, el 11 ene. 2024
Dear Martin, Buonasera da Roma!Thank you so much for taking the time to share your super positive review of InterContinental Rome Ambasciatori Palace. We are thrilled to hear that your stay with us satisfied your expectations. Our dedicated team takes great pride in providing top-notch service and creating a memorable experience for our guests. We hope to have the pleasure of welcoming you back on your future visits to Rome.Grazie mille & warm regards,

10/10 Excelente

Greer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel and v friendly staff. Food was excellent, great quality and well presented and service was fantastic. Hotel is located I lovely part of the city -20 min walk to the Colluseum. Look forward to visiting again
Se hospedó 3 noches en noviembre de 2023
Respuesta de InterContinental Rome Ambasciatori Palace Team, el 16 nov. 2023
Dear Greer, Buongiorno da Roma! Thank you so much for taking the time to share your super positive review of InterContinental Rome Ambasciatori Palace. We are thrilled to hear that your stay with us satisfied your expectations. Our dedicated team takes great pride in providing top-notch service and creating a memorable experience for our guests. Your kind words about our staff are truly appreciated, and we will be sure to pass along your compliments to the entire team. We hope to have the pleasure of welcoming you back on your future visits to Rome. Grazie mille. Warm regards,InterContinental Rome Ambasciatori Palace Team

10/10 Excelente

AHMAD

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de InterContinental Rome Ambasciatori Palace, el 16 jul. 2023
Dear Mr Ahmad,Thank you so much for your score.If you want take a few moments of your time to write a review about your stay at our hotel. Feel free to express your thoughts about the facilities, services, staff, and any memorable experiences you ha during your visit.Your honest opinion will be highly regarded.Best Regards,InterContinental Rome Ambasciatori Palace team

10/10 Excelente

Denny

Se hospedó 3 noches en julio de 2023
Respuesta de InterContinental Rome Ambasciatori Palace, el 16 jul. 2023
Dear Mr Denny,Thank you so much for your score.If you want, please take a few moments of your time to write a review about your stay at our hotel. Your honest opinion will be highly regarded.We hope to see you very soon!Best Regards,InterContinental Rome Ambasciatori Palace Team

10/10 Excelente

Tatiana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was impressed with this hotel! The hotel is great including the rooms. The rooms are really nice and clean
Se hospedó 3 noches en junio de 2023
Respuesta de Cristina , el 3 jul. 2023
Dear Tatiana, grazie so much for your lovely words. We are proud to know that you were impressed with our new hotel. I will pass the message to the rest of the team and i'm sure they will be very happy to know that!See you soon