Dear Guest, if you asked to the reception to help you with the AC they will do it, explaining how it worked. WE ARE a 4 STARS HOTEL and for this reason you will not find microwave in the room. We choised to haven't iron the the room because in the past a guest burned the courtain. We ask you why you didn't claim personally for the bugs swarm, the night before your departure your Brother went to the reception to ask fo ice and said that he was happy about the hotel. Best regards

Dear Guest, thanks for your review, we regret about it, but we are asking why you didn't come to the reception when you found croaches in the room and he AC didn't work. All our staff speak english enough to solve our guest problems. During your stay c/o JC hotel we was full booked and nobody had all the problems you had. The microwave is not an accessory that we advertise on the website so we don't understand why you say that there is not a microwave in the room. We choised to have not an iron because in the past a guest burned courtain in the room. May be you are disappointed because at your departure we asked for the payment of all the extras ( 2 plates of pasta, 2 sodas, the city tax, 2 beers and so on)? Regards

Thank you Laura. It was a pleasure to host you. Kind regards Martina JC Hotel

Thanks For your review, is always a pleasure havee host like you in our hotel.

Thanks for your review. We really apprieciate this. Best regards Marco JC Hotel

Thanks for your review. We really appreciate this Best regards Marco JC Hotel

Thanks for your review. If you want to back in our Hotel we will do a special welcoming for you. Best regards Marco JC Hotel

Thanks for your review. If you want to back in our Hotel we will do a special welcoming for you. Best regards Marco JC Hotel

Grazie per la sua bella recensione. Speriamo di riaverla come nostro ospite. Cordiali Saluti JC Hotel

Dear Guest, many thanks for Your kind review and for the appreciation in our Hotel. Waiting to have You again as our welcomed Guest, we send You our bets regards.

Dear shanny, Thanks for your kind feedback, we do our best for make the guest felling like at home. Hope to see you again, Best regards Marco JC Hotel

Egr. Sig. Michele, La ringraziamo innanzitutto per aver scelto il JC Hotel per il Suo soggiorno e per aver colto uno dei punti più essenziali della nostra organizzazione. Il nostro personale viene accuratamente selezionato e condotto in modo tale da assicurare il miglior supporto al cliente, e, soprattutto, essere sempre gioviale e disponibile. La aspettiamo nuovamente presso il nostro Hotel come gradito ospite e La salutiamo cordialmente.

Gentile Sig. Enrico Grazie per la sua recensione, spero di poterla ospitare nuovamente nella nostra struttura per un altro soggiorno fantastico. Le auguro una buona giornata, Cordiali Saluti Marco JC Hotel

Cher M. Jimmy, Tout d'abord, merci pour votre aimable critique et votre appréciation de notre structure. Contrairement à ce que vous pourriez penser, nous comptons beaucoup sur notre position, ainsi que sur la tranquillité dont elle jouit (comme vous l’avez remarqué dans votre compte-rendu) également pour la commodité des transports en commun. Nous ne savons pas à quelle heure vous avez décidé d'utiliser les moyens qui nous connectent au centre. Évidemment, à certaines heures, il peut y avoir des "périodes de pointe" où la circulation est plus intense et plus lente ..... mais nous pouvons vous assurer que le temps de trajet de notre hôtel au centre de Rome est à seulement 30 minutes . Nous sommes impatients de vous accueillir à nouveau dans notre hôtel.

Gentile Sig.ra Donatella, Grazie per la sua recensione, è sempre un piacere per noi rendere il soggiorno speciale per i nostri ospiti. Siamo lieta di averla nuovamente come nostra ospite. Cordiali Saluti Marco JC Hotel

Sig. Giuseppe, anche dopo anni di lavoro nel campo dell'Ospitalità, non si è mai troppo avvezzi alle belle recensioni. Come mai bisogna smettere di profondere impegno nel proprio lavoro, perchè se ne ricevono parecchie. Ognuna di esse è un tesoro singolare. Per questo La ringraziamo e La invitiamo quanto prima a tornare a trovarci. Con profonda cordialità,

Egregio Dario, La ringraziamo infinitamente per la Sua splendida recensione. La invitiamo a tenere sotto controllo il nostro sito, per essere sempre aggiornato sulle nostre novità, mentre cogliamo l'occasione per porgere cordiali saluti. JC Hotel Marco Maiolati

Gentile Signora, Grazie per la Sua recensione. Il nostro lavoro è quello di far sentire gli ospiti nel miglior modo possibile come se fossero a casa. La sua recensione gratifica il nostro lavoro, saremo molto lieti di accoglierla nuovamente nel nostro hotel. Cordiali saluti Marco JC Hotel

Thanks for your positive feedback. We will be vary happy to host you again in our Hotel. Best regard Marco JC Hotel

Dear Sir, first of all many thanks for Your reservation and for the time that You spent in it. First of all, we need to specify a thing. In Italy (place where we have laws to respect) we have (as our Staff told You at the check in and You signed it for acceptance) a law that provide the alimentary sanification in every work place (Hotel, Restaurant, etc) and, for this reason, it's denied to introduce food and beverage from the outside in the Hotel: think about that, for every drink and food that we have in Hotel, we're obliged to present (at any control) the complete documentation and the schedule with ingredients. And then (but, perhaps, this is provided in Your Country) could be as go in a Restaurant and carry the own food with You...........quite incorrect!) As for the accommodation of the room, as it is clearly illustrated, by location and amenities on the Expedia page, if you did not want to be near the parking lot, you could choose one of our Suites and Junior Suites, located on the first floor ... .... but, evidently, it was so good. There is also to specify that during the night and the first morning there is normal traffic and passage that can be expected for these hours, and, we are sure, not intrusive as noise, given the present soundproofing of doors and windows . Obviously, You failed to write that, out of pure courtesy, and free of charge, You were able to check in early, but .... we are sure ..... You forgot it in your judgment. Best Regards

Dear Guest, many thanks for the time You spent for Your review. Normally, we're not against negative reviews, but, from the point of view of our knowledge, and a relative useful experience, of the negativity that the client discovers, we would like to know them. We find the unsuccessful and anonymous review, even on the various points that you did not like. If you are not afraid to contact us again to show (rightly) what these points are and give us the opportunity to improve, we are at your disposal. Marco Maiolati JC Hotel

Gentile Sig. Salvatore, a nome mio e di tutto lo Staff del JC Contemporary Hotel, vorrei esprimerle la gioa ed il ringraziamento per questa sua così positiva recensione. Un cordiale saluto da noi tutti, torni a trovarci!

Dar Mr. Stefano, thank you for your kind feedback!