Vista frontal de la propiedad
Ver disponibilidad

Opiniones de Potters Heron Hotel

3 out of 5
Potters Heron Hotel
Potters Heron Hotel, Ampfield, Romsey, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 266 de 662 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 254 de 662 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 91 de 662 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 42 de 662 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 662 opiniones" "

8.2/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

tony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Lovely location
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Daniel

Kind of like a hostel. Room needs work
Se hospedó 1 noche en abril de 2024

4/10 Malo

Ion

Se hospedó 1 noche en marzo de 2024

4/10 Malo

Julia

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Unfortunately we were given room 53, it was impossible to sleep due to the noise from the hotels heating system, we ended up having to change rooms in the middle of the night inorder to get some sleep...so top tip...dont accept room 53
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Kumar

NOT HAPPY WITH STEPS INTO HOTEL AND TO ROOMS OTHER THAN THAT AMBIENCE IS GOOD AND LIKE ANY OTHER HOTEL
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

mary-jane

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

George

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay with my little boy. The property was clean and the staff lovely.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Antony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful soundings friendly greeting on arrival just wish I had time to stay another night
Se hospedó 1 noche en marzo de 2024

4/10 Malo

David

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Toil had black stain in system in first room was not much better in second . Holtel looked old tired and in need of some TLC. In the room the blind was held down with the use of a nail knocked into the wall . Will not be stopping her again . SORRY
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Eva

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ve stayed here a few times. Staff here is incredibly kind and helpful if any issues. The rooms are always nice, clean and very warm (radiator that you can control yourself). One of my favourite things is that each room has a little private balcony so plenty of fresh air available. The beds usually have two types of pillows ( lots of cushions), so you can pick the one that works for you (one is extra plump and the other one is a little lower which I prefer). Some parts of the rooms are a little dated but all is well kept so it’s not an issue from me. During the day staff always makes sure your tea/coffee/water station is topped up and you’ve got fresh towels and nicely made bed on your return. I’ve always had a lovely stay here.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Denise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was nice and quiet. It is in a quiet area so not great if you need a cab. The downside the hotel locks it doors at midnight which they never informed us about and took 15mins to get someone to oppen the door.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Alexander

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property very dated in need of refurbishment . Bar,restaurant and reception are passable but tired with musty smell in some areas. Our room was hideous.Carpet worn and dirty.Furnishings old and damaged. No heating controls that resulted in very hot room. The heating turns on automatically and makes a noise very early in the morning.The radiator controls don’t work. The bathroom was awful.The bath taps are corroded and the tiles are covered in mildew . It’s a long time since we have had a shower curtain and this One had discoloured and smelt. Cleaning was almost non existent apart from the bed being made. From the Road it looks a lovely property,best advice drive by
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

Zara

Viaje en pareja
Le gustó: Servicios
Lovely area with a nice view.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

GAVIN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Kumar

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Fancy look but no shops around and breajfast is 15£ i think is too much
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Dionne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value hotel would stay here again.
Very comfortable hotel with a warm welcome on arrival, very good value for the night, we would stay in the hotel again but would chose not to have breakfast, it was ok, but we thought would be waiter service not buffet as the menu shows eggs benedict pancakes etc and we had no offer of this. Nice quiet area with plenty parking, there was a wedding on but we were not disturbed by it at all.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Dionne

Viaje en pareja
Le gustó: Condiciones de la propiedad
A lovely quiet getaway
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Caroline

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Colin

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely stay !
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Nigel

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Dave

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice facade hides a shabby interior.
Nice friendly staff, however rooms tired and shabby. Dirty bathroom, and rooms in a poor state of repair. Good parking, but no electric charge point for EV's. Food in the pub not that good. Basic frozen ingredients, burger and fish in our case, and nothing to write home about. Expensive food for the area as well.
Room 25
Room 25
Room 25
Look under the taps Room 25
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Stefan

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Julie

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a last minute excellent value one night stay. The staff are all really friendly and helpful and made us feel very welcome. In contrast with the lovely hotel the room decor was a little tired but the facilities were really good and it was very comfortable (and given the cheap price we weren’t expecting 5* luxury). We really appreciated having a ground floor room with direct access to the outside as we had our dog with us, it was great to stay somewhere genuinely dog friendly. A real highlight in the morning was finding the resident tame and beautiful peacock outside our room. We are so pleased we booked breakfast, it was super. This was our first trip to Potters Heron but definitely won’t be our last. Thank you.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Non

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy peaceful lovely stay
Very comfy welcoming stay. Friendly efficient staff. Room service meal was delicious. Was a function happening Saturday but the room was located far enough a way not to cause a noise issue. Excellent location as close to all the facilities in Southampton yet a peaceful lovely spot. Would definitely recommend.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Peter

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

raymond

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

KEITH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas stay at our favourite hotel of the area.
Stayed at Potters Heron for two nights Christmas and Boxing Days, whilst visiting our family, including our grandchildren in Chandlers Ford. Very convenient, we slept well and we had a well cooked breakfast on the last morning. We have stayed here several times over the years without any issues and it remains our favourite hotel in the area.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Philip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel
We had a wonderful 1 night stay, room was comfortable, im disabled there was a lift go bedroom floor and good disabled access throughout, very quiet. Excellent evening meal and breakfast.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Natalie

Le gustó: Limpieza y condiciones de la propiedad
.

4/10 Malo

Sarah

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Dayrell

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Charlene

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Thatched cottage surounded by fields, wonderfully peaceful and only a short distance to Winchester. Lovely breakfast and nice restaurant staff. Room was mostly clean, omnious stain on the bed runner and a slight musk of feet when first entering the room, otherwise sheets were fresh and bathroom clean.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Angela

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Disappointing!
Check-in took almost half an hour with an unfriendly but just about polite receptionist, as the booking had not been sent from Hotel.com. Quite stressful and was asked more than 3 times for my details and to hand the receptionist my phone to check the booking. The service was unfriendly, but then the same receptionist was there day and night, seemingly o a constant shift. The building and grounds are lovely but the whole place needs a re-fit and modernising. A shame really. The Christmas decorations did look nice and festive. Old-fashioned hairdryer. Not enough plug sockets. Booked a meal at the bar separately and it was such a rip off. The food was expensive and the amount and quality was not worth the money.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

stephen

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Poor customer service
Had to have cold water showers, never got a reply when i complained about water temperature
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Ellis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Only stayed one night but have stayed before still great service
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lovely property but in need of a bit of TLC .
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Sally J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ideal stopover
Great for a one night stay in the area. Lively building, friendly helpful staff
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Harriet

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Joanne

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Robin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Xmas Disastor
Aweful meal as a qualified Chef myself this turkey roast ranks the worst meal ever, I ate in the restaurant my wife at her xmas party Function room both meals below standards Hotel is tired needs an upgrade many years ago I supplied chocolates to Potters Heron this used to be a superior hotel oh dear what has gone wrong?
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Stella

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
When we pulled up to this hotel we were very impressed. And even thought we were going to be out of place. Being Disabled I find stairs very difficult. But there was a huge set to get into the entrance. Reception staff were lovely and explained everything well. Sadly we then had more steps and a long corridor to go down to get to our room. When we opened the room door that’s when the disappointment Hit. We are now on the ground floor and we have a big window and door facing houses but no net curtains, so had to have the curtains closed all the time. One of the main light’s flashed so never had them on. There was brown water marks on the ceiling where upstairs must have had a leak. The pipe on the radiator needed looking at. And in the bathroom the grout round the bath was very dirty. So was the mat that is to be used to stop you slipping in the shower. And the toilet didn’t like to flush even toilet paper away. We only had one pillow each so asked if we could have more. It didn’t seem like we could but thankfully we did. We had breakfast both mornings and definitely can’t complain about any of the food. It was amazing. Although pre book it. As expensive otherwise.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mike

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The site was beautiful, the staff were helpful and cheery, and the christmas decor was fun!
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Barrie

Le gustó: Limpieza y servicio y personal
40th birthday
Lovely staff hotel just needs a makeover Good parking and access Just be aware several small stairs throughout Ample toliets Good rads for chilly nights Easy to find
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Becky

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023