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Opiniones de Fairfield Inn & Suites Ruston

2.5 out of 5
Fairfield Inn & Suites Ruston
1707 Roberta Ave, Ruston, LA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 297 de 482 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 122 de 482 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 482 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 482 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 482 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien, buena ubicación, buen servicio
Buen hotel, check in rápido, amables

8/10 Bueno

Jana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay for the night. Clean and safe
Se hospedó 1 noche en mayo de 2024
Respuesta de CK Givens, el 27 may. 2024
Dear Jana,Thank you for taking the time to share your experience with other potential guests. We are thrilled you enjoyed your stay, and appreciate your acknowledgment of us being both clean and safe.

10/10 Excelente

Bryant

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 3 noches en abril de 2024
Respuesta de CK Givens, el 15 may. 2024
Dear Bryant,Thank you for taking the time to share your thoughts on your positive stay with others. We do hope to have you back again with us soon!

8/10 Bueno

William, Memphis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice people
Se hospedó 1 noche en mayo de 2024
Respuesta de CK Givens, el 9 may. 2024
Dear William,Thank you for taking the time to share your thoughts with the public of your positive stay. We appreciate you acknowledging our friendly staff, whom we are fortunate to have. We hope to see you again soon!

10/10 Excelente

Jazlynn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was wonderful, the staff is amazing!
Se hospedó 1 noche en abril de 2024
Respuesta de CK Givens, el 20 abr. 2024
Dear Jazlynn,Thank you for taking the time to share your wonderful experience with others! We are thrilled that you were able to interact with our amazing staff, who we are blessed to have! We hope to have you back with us again soon.

8/10 Bueno

Sylvia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From the front deck clerks to the kitchen staff, everyone was very hospitable. Breakfast had lots of choices for all family members and people on special diets. Would stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de CK Givens, el 7 abr. 2024
Dear Sylvia,Thank you for taking the time to share details about your solid stay with others. We are thrilled you had such great interactions with our fine staff, whom we are so fortunate to have! I am also glad our variety of breakfast items suited your personal needs... look forward to having you back!

10/10 Excelente

Melanie

Se hospedó 1 noche en abril de 2024
Respuesta de CK Givens, el 2 may. 2024
Dear Melanie,Thank you for taking the time to share your thoughts on your great stay.. we can't wait to have you back with us again soon!

8/10 Bueno

Keith

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The only real issue that was resident was the gym was not available.
Se hospedó 2 noches en marzo de 2024
Respuesta de CK Givens, el 1 abr. 2024
Dear Keith,Thank you for sharing your thoughts on your stay with others. We apologize as the gym is down for renovations, however we do offer all of our guests the opportunity to work out at Anytime Fitness, a full service facility, which is 24 hours and right down the road.... I'm hoping that option was presented to you at the desk.

10/10 Excelente

Michael

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de CK Givens, el 28 mar. 2024
Dear Michael,Thank you for taking the time to share your thoughts with the general public on your stay with us! We look forward to having you back with us soon.

10/10 Excelente

Pamela

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de CK Givens, el 27 mar. 2024
Dear Pamela,Thank you for taking the time to share your thoughts on your solid stay with the public. We hope to see you again soon!

10/10 Excelente

Jake

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place to stay for one night
Se hospedó 1 noche en marzo de 2024
Respuesta de CK Givens, el 22 mar. 2024
Dear Jake,Thank you for your 5 of 5!! We are thrilled you shared your thoughts with the public.. safe travels!

8/10 Bueno

Lissa

Viaje familiar
Le gustó: Servicio y personal
Average place to stay, needs renovations.
Se hospedó 1 noche en marzo de 2024
Respuesta de CK Givens, el 15 mar. 2024
Dear Lissa,Thank you for taking the time to share your thoughts on your stay with the public. We are slated to undergo a full renovation later this year. We do hope you come back and let us know what you think of the changes once we renovate... safe travels!!

10/10 Excelente

Miranda

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de CK Givens, el 12 mar. 2024
Dear Miranda,Thank you for taking the time to share your experience with others. We can't wait to have you back with us!!

6/10 Aceptable

Agatha

Viaje con mascota
Air conditioner was out
Se hospedó 1 noche en marzo de 2024
Respuesta de CK Givens, el 8 mar. 2024
Dear Agatha,Thank you for taking the time to share your experience with the public. We apologize for the inconvenience of the air conditioner, which has been addressed by maintenance. Please always let us know, in real time, what we can do for you... it would be our pleasure to do so.

6/10 Aceptable

N'shan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room I booked per the description and picture had a full size sofa bed and seating area. The room I was given at checkin was much smaller and did not have a sofa sleeper at all.
Se hospedó 1 noche en febrero de 2024
Respuesta de CK Givens, el 22 feb. 2024
Dear N'shan,Thank you for staying with us and sharing your experience about your stay. If you booked through Expedia, or any other third party, they are not alway able to guarantee a certain type of room.. its based on availability.

10/10 Excelente

Meredith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place. Very clean, very friendly. If you are sensitive to noise, make sure you ask for a room opposite the highway. It was very noisy. Breakfast was great.
Se hospedó 1 noche en febrero de 2024
Respuesta de CK Givens, el 14 feb. 2024
Dear Meredith,Thank you for taking the time to share your thoughts on your stay. We are thrilled you had a great experience. We are so very fortunate to have such great associates. We do offer complimentary ear plugs for those who do feel the highway noise bothers them. We look forward to having you back soon!

10/10 Excelente

James

Se hospedó 1 noche en febrero de 2024
Respuesta de CK Givens, el 22 mar. 2024
Dear James,Thank you for taking the time to share your thoughts on your stay with us...5 out of 5 can't be beat! Hope to see you again soon

10/10 Excelente

Civyl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home away from home!
My daughter and I stayed two nights in Ruston for a college tour. Great service, delicous breakfast, wonderful accomodations. Will definitely stay again!
Se hospedó 2 noches en febrero de 2024
Respuesta de CK Givens, el 12 feb. 2024
Dear Civyl,Thank you for sharing your kind thoughts regarding the Fairfield with the public. We are thrilled to have you stay with us and look forward to having you back again with us soon!

10/10 Excelente

Becky

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Very comfortable room and got a good nights sleep. Would highly recommend
Se hospedó 1 noche en enero de 2024
Respuesta de CK Givens, el 2 feb. 2024
Dear Becky,Thank you for taking the time to share the details of your comfortable stay with others. We look forward to seeing you again soon!! Safe travels!

10/10 Excelente

Dawn

Se hospedó 1 noche en enero de 2024
Respuesta de CK Givens, el 1 feb. 2024
DawnThank you for taking the time to share your experience with others. We look forward to having you stay with us again soon... travel safely!!

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de CK Givens, el 29 ene. 2024
Dear Mark,Thank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience.

10/10 Excelente

Emily

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hot tub 😊
Nice place, friendly staff. We were super excited about the hot tub.
Se hospedó 1 noche en enero de 2024
Respuesta de CK Givens, el 25 ene. 2024
Dear Emily,Thank you for staying with us! We are blessed to have such great associates with us at the Fairfield. We hope you were able to relax and recharge in our jacuzzi spa king!! Hope to see you again soon!!

10/10 Excelente

Susan

Se hospedó 1 noche en enero de 2024
Respuesta de CK Givens, el 25 ene. 2024
Dear SusanThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We hope to see you again soon!

8/10 Bueno

DARREN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de CK Givens, el 23 ene. 2024
Dear Darren,Thank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We are glad you enjoyed your stay, and hope to see you again very soon!

8/10 Bueno

burl

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
music playing on outside speakers during the daytime was loud and annoying,making it difficult to sleep because i was there working a night and trying to sleep during the day
Se hospedó 3 noches en enero de 2024
Respuesta de CK Givens, el 17 ene. 2024
Dear Burt,Thank you for staying with us, and for sharing your thoughts with the community.. We do play music from 9am until 6pm out front, however in the future we can look to position you away from the speakers, or if you bring it to the attention of the manager on site, we would be happy to turn it down for you as well.. We hope to see you again soon.

8/10 Bueno

Stanley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
If your room is on the I-20 side, expect a lot of noise from cars & trucks.
Se hospedó 2 noches en enero de 2024
Respuesta de CK Givens, el 17 ene. 2024
StanleyThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We do have sound dampening windows however it doesn't completely cancel out highway noise. We also have earplugs available at the front desk- and they're always complimentary..

8/10 Bueno

Junebelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast is okay, but eggs taste fake. The turning point going to the hotel can be somewhat confusing, make sure you're not turning on I-20 or it will cause you 20 minutes to get back.
Se hospedó 1 noche en enero de 2024
Respuesta de CK Givens, el 15 ene. 2024
JunebelynThank you for taking the time to share valuable feedback with the community.. we greatly appreciate that! I apologize for the i20 on ramp, as it does run right next to Roberta Avenue, we will continue to see if we can post better signage. As far as the eggs, this is the Marriott standard and we will share your comments with the Food and Beverage department at corporate. We do hope to see you again soon!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de CK Givens, el 11 ene. 2024
MichaelThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience.We hope to see you again soon

10/10 Excelente

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay for your buck.
It was actually an amazing stay. The first room we were issued smelled like smoke and I was quickly moved to a better room. If you're looking for a hotel with great customers and top flight amenities this is your stop.
Se hospedó 1 noche en diciembre de 2023
Respuesta de CK Givens, el 30 dic. 2023
AnthonyThank you so much for taking the time to share your thoughts on your stay with everyone! I apologize for the room you initially were presented, but am thrilled you got to experience our wonderful staff who we are so fortunate to have!! We look forward to having you again.. have a happy and healthy New Year!!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All is right except to go to parking, it is easy to lost the entrance and again go to hwy 20.
Se hospedó 1 noche en diciembre de 2023
Respuesta de CK Givens, el 29 dic. 2023
Dear Anonymous,Thank you for taking time to share your score with us, indicative of a great stay! Have a happy new year!!

8/10 Bueno

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good customer service
Se hospedó 2 noches en diciembre de 2023
Respuesta de CK Givens, el 18 dic. 2023
AnthonyThank you for staying with us at the Fairfield, and taking the time to share your thoughts with the public. We hope to see you again soon!

10/10 Excelente

David

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great spot. Easy checkin. Clean. Good breakfast. Friendly staff. 50 dollar pet fee a little excessive.
Se hospedó 1 noche en diciembre de 2023
Respuesta de CK Givens, el 18 dic. 2023
DavidThank you for taking the time to share your thoughts on your stay. We appreciate the thoroughness of your review, and thank you for the kind words as well! We hope to see you again soon!!

6/10 Aceptable

Michael

Le gustó: Servicio y personal y condiciones de la propiedad
Noisy rooms on interstate-20 side. Curtains were shredded on arrival, so question what else I missed in cleanliness and preparation. Desk staff were friendly and apologetic.
Se hospedó 1 noche en diciembre de 2023
Respuesta de CK Givens, el 18 dic. 2023
MichaelThank you for taking the time to share your experience with others. Should there be excessive highway noise we do have complimentary ear plugs available at the front desk. We had the curtains changed out as well. Have a happy holiday!

10/10 Excelente

Anne

Se hospedó 2 noches en diciembre de 2023
Respuesta de CK Givens, el 11 dic. 2023
Dear Anne,Thank you for taking the time to share your thoughts on your stay with us! We value your feedback and are thrilled that you chose to stay with us at the Fairfield.. we do hope to see you again soon! Have a very happy holiday!!

10/10 Excelente

Shameka

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de CK Givens, el 11 dic. 2023
Dear Shameka,Thank you for staying with us at the Fairfield! We value your input, and greatly appreciate you taking the time to share your thoughts with others. Have a great holiday season and we hope to see you again soon!

6/10 Aceptable

Sarah

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de CK Givens, el 6 dic. 2023
SarahThank you for choosing to stay with us at the Fairfield by Marriott of Ruston. We know you have many choices when you travel and truly appreciate you choosing to stay with us. Thank you for taking the time to provide us valuable feedback regarding your recent stay. This information allows us to continue to strive to provide the best possible guest experience.

6/10 Aceptable

Walter

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de CK Givens, el 18 dic. 2023
WalterThank you for sharing your thoughts on your stay with us. We are sorry we fell up short in some areas, and hope that you choose to stay with us again and provide us the opportunity to shine! Happy Holidays!

10/10 Excelente

Spencer

Se hospedó 2 noches en noviembre de 2023
Respuesta de CK Givens, el 6 dic. 2023
SpencerThank you for a great score! We are thrilled you enjoyed your experience with us. We hope you stay with us again soon!!

8/10 Bueno

john

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de CK Givens, el 6 dic. 2023
JohnThank you for taking the time to review us! We look forward to having you back soon!

10/10 Excelente

Janet

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay here again
Se hospedó 2 noches en noviembre de 2023
Respuesta de CK Givens, el 6 dic. 2023
JanetThank you for the positive words!! We would love to have you back!!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios
My tub drain in 220 was loose and broken and I couldn’t get NBC, but that’s not y’alls fault. My main thing I liked was not many people there and it was quiet.
Se hospedó 1 noche en noviembre de 2023
Respuesta de CK Givens, el 6 dic. 2023
DavidThank you for staying with us. I appreciate your thorough feedback, it is how we continue to get better... We look forward to you staying with us again!

10/10 Excelente

Candace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff and very clean!
Se hospedó 1 noche en octubre de 2023
Respuesta de CK Givens, el 27 oct. 2023
Dear Candace,Thank you for staying with us at the Fairfield and taking the time to offer your thoughts about your stay. We are thrilled our staff made your stay enjoyable, and you were happy with the condition of things at the hotel. Travel safely and we hope to see you soon!!

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place but close to i20. A little noisy
Se hospedó 1 noche en octubre de 2023
Respuesta de CK Givens, el 17 oct. 2023
Dear Emily,Thank you for taking the time to share your experience with others, we do our best to dampen the highway noise with our insulation and special pained windows, but still have to deal with the highway.... we sure hope to see you again soon!

10/10 Excelente

Jonathan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lady at the front desk was so nice and helpful. We greatly appreciated her, very sorry we didn't catch her name. Please give the lady on Friday night shift (10/13/23) kudos and appreciation.
Se hospedó 1 noche en octubre de 2023
Respuesta de CK Givens, el 17 oct. 2023
Jonathan,Thank you for taking your time to share your thoughts with us and sing your praises of our front desk staffer (who we have identified and will be sure to do something for). We are lucky to have such great staff members, and guests like yourself who take the time to point out what they do "when no one's watching". We hope to see you again soon!

10/10 Excelente

Maddy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de CK Givens, el 12 oct. 2023
Dear Maddy,Thank you for staying with us at the Fairfield. We know you have many choices when you travel and truly appreciate your choosing to stay with us. Your feedback is invaluable!! I am thrilled we met or exceeded your expectations and sure hope you'll stay with us again soon!

8/10 Bueno

Zay

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comortable bed and good water pressure. Decent breakfast.
Se hospedó 2 noches en septiembre de 2023
Respuesta de CK Givens, el 9 oct. 2023
Dear Zay,Thank you for staying with us at the Fairfield!! We appreciate you taking the time to share your thoughts with us!!

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de CK Givens, Owner | General Manager, el 3 nov. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 Aceptable

Darren

Viaje de negocios, Viaje familiar
The bed was unbelievably soft and uncomfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de CK Givens, el 20 sept. 2023
DarrenThank you for taking the time to provide us your valuable feedback. I am sorry the mattress was uncomfortable for you. I do hope the other aspects of your stay were solid.

10/10 Excelente

KeTongwa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de CK Givens, el 20 sept. 2023
KeTongwa,Thank you for taking the time to provide feedback to us! We are thrilled you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Kristen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de CK Givens, el 20 sept. 2023
KristenThanks for the awesome review! We hope to see you again soon!!