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Opiniones de Rodeway Inn

2 out of 5
Rodeway Inn
138 N Main St, Rutland, VT

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 28 de 327 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 76 de 327 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 89 de 327 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 327 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 68 de 327 opiniones" "

6.0/10

Limpieza

6.4/10

Servicio y personal

5.8/10

Servicios

5.4/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

Nina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
cute, comfortable and we’ll located
Very nice staff and the room was very comfortable and quiet. My only comment would be that the dingy shower walls could use a bit of scrubbing to make them gleam. icrowave and oven and coffee were a nice plus.
Se hospedó 1 noche en marzo de 2020
Respuesta de Manager, el 24 mar. 2020
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and your insights regarding our shower. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

2/10 Terrible

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Horrible place
Heating didn't work properly. Had to sleep in jacket, with socks, two layers of long johns. Rundown place. Would never stay again in Rodeway Inn, even for free. There is no place to eat in kitchen, which actually does not exist.
Se hospedó 2 noches en marzo de 2020
Respuesta de Manager, el 16 mar. 2020
I am so sorry to hear that you did not enjoy your stay with us. I hope that you found our accommodations and services to be satisfactory, and I am very sorry to learn that we did not exceed your expectations. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope to see you again someday and to transform your opinion of our hotel and service.

8/10 Bueno

Chris, NJ

Le gustó: Limpieza y servicio y personal
Property although simple, was clean. The heating system was noisy and was constantly running, that was a bit annoying. Set temp at 73 and it ran on and off all night.
Se hospedó 1 noche en marzo de 2020
Respuesta de Manager, el 11 mar. 2020
We can't thank you enough for sharing your feedback with regards to our property. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2020
Respuesta de Manager, el 4 mar. 2020
On behalf of our entire staff, we thank you for your business and for rating your experience.

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en febrero de 2020
Respuesta de Manager, el 3 mar. 2020
Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

6/10 Aceptable

Jutta

Viaje en grupo
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Good enough for a one night stay.
The place looks a bit run down and the decor needs updating, but the room was clean and it fit our budget.
Se hospedó 1 noche en febrero de 2020
Respuesta de Manager, el 20 feb. 2020
Thank you for sharing this experience with us. We truly value you feedback with regards to our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A pretty run down joint. Breakfast not worth the name (they have bananas though). But good situated for skiing Killington, some furniture seemed fairly new. You get what you pay for, nothing more.
Se hospedó 2 noches en febrero de 2020
Respuesta de Manager, el 12 feb. 2020
Thank you for taking the time to rate our hotel. We are glad to know that you foound our location to be convenient; though we regret to know that we failed to exceed your expectations with our breakfast options and furniture. Thank you for bringing this matters to our attention. Your voice is important to us and we hope you'll return to give us the opportunity to exceed your expectations of a five star experience.

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Manager, el 25 ene. 2020
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bueno

Steven

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2020
Respuesta de Manager, el 22 ene. 2020
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2020
Respuesta de Manager, el 18 ene. 2020
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

6/10 Aceptable

Shannon

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not happy
First thing I see as I walk in is a cockroach on the wall..enough said
Se hospedó 2 noches en enero de 2020
Respuesta de Manager, el 25 ene. 2020
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Not the best motel that I’ve stayed at.
The bathroom smelled like cigarettes. The walls were thin so I heard the cougher in the room next to me, and the arguing young couple the next night. The locals at the downtown bar cracked up when they heard that we were staying there.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Manager, el 3 ene. 2020
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excelente

DA, Boston

Viaje en grupo
Le gustó: Servicio y personal y servicios
Came in late for Check-in & a day late, the management was very accommodating, very much appreciated.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Manager, el 24 dic. 2019
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stains on the bed spread, ugly toilet seat, spider nests in the curtain and the room smelled badly of smoke, even though it was supposed to be a non-smoking room. Very bad place!
Se hospedó 1 noche en diciembre de 2019
Respuesta de Manager, el 11 dic. 2019
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our bed and also our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 Bueno

Johan

Le gustó: Limpieza y comodidad de las habitaciones
Better than expected
Check-in was 1-2-3. Room was clean, bathroom small and outdated but served it's purpose. Did not try the breakfast (coffee).
Se hospedó 2 noches en noviembre de 2019
Respuesta de Manager, el 3 dic. 2019
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our breakfast and room. Please do come see us again.

8/10 Bueno

Michael

Se hospedó 1 noche en noviembre de 2019

4/10 Malo

Cliente verificado

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Very run down and small. Torn curtains with missing hooks.
Se hospedó 1 noche en octubre de 2019
Respuesta de Manager, el 14 nov. 2019
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 Aceptable

Cliente verificado

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Servicios
I was able to park directly in front of my motel room door making it easier for an elder to carry cat and luggage into room Oblidging and pleasant manager Safe Hot water Convenient
Se hospedó 1 noche en octubre de 2019
Respuesta de Manager, el 20 nov. 2019
Thank you for being a valued guest and for providing us the feedback regarding our room as well as our hot water. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 Aceptable

Cliente verificado

It is run down overall but an OK one nighter. The bed was very comfortable however. The bathroom has not been updated since the 1970s. The price was right.
Se hospedó 1 noche en octubre de 2019
Respuesta de Manager, el 17 oct. 2019
Thank you for your valuable opinion regarding our bed and your comments about our price. We hope you'll return to see how we continue to improve our service and hospitality.

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Cher, pas propre, les tuiles du plafond tombaient, besoin urgent de rénovation. Devrait être fermé.
Se hospedó 1 noche en octubre de 2019
Respuesta de Manager, el 7 oct. 2019
Thank you for taking the time to share your comments regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

4/10 Malo

jean francois

Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

Anna May

Viaje de negocios
Se hospedó 1 noche en septiembre de 2019
Respuesta de Manager, el 24 sept. 2019
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de Manager, el 5 sept. 2019
Thank you so much for the incredible rating. We look forward to your next visit!

8/10 Bueno

DorisBradstreet

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
I signed a receit for $136. with senior discount and got charged $140....
Se hospedó 2 noches en julio de 2019
Respuesta de Manager, el 24 jul. 2019
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

10/10 Excelente

caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019
Respuesta de Manager, el 27 jun. 2019
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.

4/10 Malo

Edward

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mold in the shower, even on the shower head, and moldy material blew out of the A/C when I turned it on.
Se hospedó 1 noche en junio de 2019
Respuesta de Manager, el 10 jun. 2019
We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019
Respuesta de Manager, el 5 jun. 2019
On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Bueno

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value - WIFI, comfort without the razzle daz
tHIS WAS JUST RIGHT, I needed to do a lot of travel to see family. The location was good with lots of local places to eat/shop
Se hospedó 4 noches en mayo de 2019
Respuesta de Manager, el 1 jun. 2019
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our location. Please do come see us again.

6/10 Aceptable

Bud937, NYC

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Would not stay here again, needed a place to stay for the night. Room was clean somewhat, bed was OK. That's about it, shower need a major cleaning and the bathroom over all need updating, small toilet and no space.
Se hospedó 1 noche en mayo de 2019
Respuesta de Manager, el 20 may. 2019
Know that your voice is of tremendous importance to us and we value your comments about our bed and shower. We hope you will return so that we can provide you an even superior experience.

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2019
Respuesta de Manager, el 23 abr. 2019
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

10/10 Excelente

Cliente verificado

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to the room. Very clean and comfortable.
Se hospedó 1 noche en abril de 2019
Respuesta de Manager, el 7 abr. 2019
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

8/10 Bueno

Zees

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good:pricing. Not so good: Heating method to warm up the room
Se hospedó 2 noches en marzo de 2019
Respuesta de Manager, el 29 mar. 2019
We appreciate the time you have taken to bring to our attention your feedback with regards to our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 Aceptable

Cliente verificado

didnt like breakfast only having bad coffee and a donut
Se hospedó 2 noches en marzo de 2019
Respuesta de Manager, el 19 mar. 2019
It means so much to have earned your business. We appreciate the feedback regarding our breakfast. We hope to see you again to deliver you with a 5 star experience.

6/10 Aceptable

Melissa

Se hospedó 1 noche en marzo de 2019
Respuesta de Manager, el 18 mar. 2019
On behalf of our entire staff, we thank you for your business and for rating your experience.

2/10 Terrible

Terrence

No le gustó: Servicio y personal
room was very cold
Se hospedó 1 noche en febrero de 2019
Respuesta de Manager, el 4 mar. 2019
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Bueno

SETH

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2019
Respuesta de Manager, el 25 feb. 2019
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 3 noches en diciembre de 2018
Respuesta de Manager, el 27 dic. 2018
We can't thank you enough for sharing your rating. It would delight us to host you again!

4/10 Malo

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
We found used Needles under our mattress we're we we were sleeping
Se hospedó 3 noches en noviembre de 2018
Respuesta de Manager, el 7 dic. 2018
Know that your voice is of tremendous importance to us and we value your comments about our mattress. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Bueno

Cliente verificado

Basic but everything works and was clean. Decent value for the price.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Manager, el 26 nov. 2018
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our price and value. We hope to see you again in the future.

8/10 Bueno

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018
Respuesta de Manager, el 18 nov. 2018
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 Excelente

Stacy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Small but clean
Se hospedó 1 noche en noviembre de 2018
Respuesta de Manager, el 18 nov. 2018
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I wasn’t vacationing so I only stayed for two nights for a quick trip. It was good for a quick stay, nice sized room and bathroom. Nothing too crazy
Se hospedó 2 noches en noviembre de 2018
Respuesta de Manager, el 9 nov. 2018
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 Aceptable

Howard

Se hospedó 6 noches en septiembre de 2018
Respuesta de Manager, el 14 oct. 2018
It was our priviledge to earn your business and we hope to host you again on your next trip.

10/10 Excelente

Francesca

Great
Great place convient near everything clean has a pool would stay again
Se hospedó 1 noche en agosto de 2018
Respuesta de Manager, el 13 oct. 2018
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place close to the VT State Fair just down the road.
Se hospedó 2 noches en agosto de 2018
Respuesta de Manager, el 13 oct. 2018
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to someday have another opportunity to host your stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
bathroom needs to be remodeled everything else was great
Se hospedó 2 noches en julio de 2018

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel staff was friendly enough. Room smelled weird and there were water stains on all of the wooden furniture surfaces. Toothpaste stains on the sink and faucet. Dirty fridge, ice bucket and dusty lamps. As soon as we walked in the room we walked back out and went to CVS to buy cleaning supplies. Every piece of bedding either had a stain or hair. I brought my own, thank god. "Breakfast included" = a cup of burnt coffee. Worst hotel experience of my life.
Se hospedó 1 noche en mayo de 2018

6/10 Aceptable

Nikki

Le gustó: Servicio y personal
No le gustó: Limpieza
The room was all nice when we got there but the sheets ended up coming off of the bed and there were blood stains all over the bed
Se hospedó 1 noche en mayo de 2018

2/10 Terrible

Stephen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Turn Around. Don’t stay here
When I arrived, the owner literally yelled at me. I had had to cancel my first night and had notified them well ahead of time. I I had already paid for it. No problem. However I still had reservations already made for three more nights. The owner had given my room away and was furious with me despite the fact that he had a room available. He literally yelled and slapped my key down in anger. That was my initial experience here. The rooms are filthy. The heat/AC is a largely ineffective window unit that went off and on all night. Light sleepers beware. The WiFi was almost nonexistent it was so slow. The room was filthy including the dusty unit so if you’re concerned about what you’re breathing in, don’t go. The shower is luke warm, skiers! There are a variety of other options just down the street at the same price range. Do yourself a huge favor and avoid this place like the plague
Se hospedó 3 noches en febrero de 2018