Vista aérea

Opiniones de Château de Sacy

5 out of 5
Château de Sacy
Rue des Croisettes, Sacy

Opiniones

9.8

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 143 de 159 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 11 de 159 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 159 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 159 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 159 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.4/10

Servicios

9.8/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Milena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dining outdoor in front of the wine yard And the spaciousness and charms of the accommodation.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kévin Delquié, el 18 may. 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed dining outdoors in front of the vineyard. It's truly a magical experience to savor delicious cuisine while surrounded by the beauty of nature.We're also thrilled that you found our accommodations spacious and charming. Providing a comfortable and inviting atmosphere for our guests is always our top priority, and we're glad that we were able to exceed your expectations.We hope to have the pleasure of welcoming you back soon for another memorable stay at our luxury establishment.

10/10 Excelente

Erin, RACINE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property has an excellent restaurant onsite and the rooms are beautiful and spacious overlooking the vineyards. Excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Kevin Delquié, el 2 may. 2024
Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you had an excellent experience.It brings us immense joy to know that you enjoyed our onsite restaurant and found our rooms to be beautiful, spacious, and offering stunning views of the vineyards. Providing our guests with exceptional dining experiences and comfortable accommodations is a top priority for us, and we are delighted that we were able to exceed your expectations in these areas.

10/10 Excelente

mohammad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
such a great hotel to stay, wonderful nature, great friendly staff, and a relaxed atmosphere
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin Delquié, el 20 mar. 2024
Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us and found our staff and atmosphere pleasant. We strive to create a relaxed and welcoming atmosphere for all our guests, so we're glad we could do that for you. Thank you for taking the time to share your experience with us!

10/10 Excelente

Alexandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely loved our stay. Only issue was there was an opened beverage in the refrigerator when we arrived. Other than that, it was perfect! Staff was welcoming. Offered to take our picture many times. Very accommodating. Was a spectacular getaway.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kevin Delquié, General Manager, el 6 mar. 2024
Thank you so much for taking the time to give us your feedback! We are delighted that you enjoyed your stay and believe that our staff and their hospitality had a lot to do with it. We strive to make our guests feel welcome and cared for, and it seems we have succeeded.We apologize for the inconvenience caused by the open drink you found in the fridge upon arrival, but we hope it didn't detract too much from your experience. We hope you will visit us again soon!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We give this property a five star rating because of its location and tranquility, the welcoming and very attentive staff, our wonderful bedroom (overlooking the countryside) and bathroom with a decent shower, the quality of both dinner and breakfast, good parking and last, but by no means least, the welcome (treats, water bowl and blanket) for our Labrador! We’ll definitely be back.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin Delquie, el 5 mar. 2024
Thank you for your excellent review and kind words. We are delighted to hear that you enjoyed your stay at our hotel! We take great pride in offering our guests a quiet and welcoming atmosphere, comfortable rooms and bathrooms, quality dining and parking facilities. It's also wonderful that your beloved Labrador was welcomed so warmly with treats, a bowl of water and a blanket! We hope you'll come back again soon.

10/10 Excelente

Micael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Betty

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is nestled in a vineyard. It close to Reims and to some small champagne houses in Sacy.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kévin Delquié, el 5 mar. 2024
Thank you for your comments about our hotel. We are pleased to hear that you enjoyed its location in a vineyard near Reims and small champagne houses in Sacy.We strive to provide our guests with exceptional service and accommodation to ensure a pleasant stay. Thank you again for taking the time to let us know about your experience.

10/10 Excelente

Fabio

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

hilary

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Soren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Location
Great Location in Champagne Nice food and a beautiful terrace in the middle of the vineyards. Comfortable rooms
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Dom

Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Fiona

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luxury, Service , Beauty
My wife and I spent a night at this lovely property on our way to Paris from Strausbourg. This is a renovated Chateau and they didnt miss a detail during the renovation. The units are nice , the service was friendly and professional , the views outstanding. We will stay here on future visits .
Se hospedó 1 noche en diciembre de 2022
Respuesta de Estelle BICHON, el 4 ene. 2023
It is with great pleasure that we discover your kind comment. We are delighted that you enjoyed your stay at the Château de Sacy and that it gave you the desire to come back for your future stays. You are right, although our beautiful house has been completely renovated and modernised, it tells a story and has kept its period soul, which is what gives it its charm ! Also, thank you for underlining the friendliness and professionalism of our staff. We look forward to welcoming you back the next time you visit the region. Estelle BICHON, Maitre de Maison

10/10 Excelente

Alexander

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was excellent, views great
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Dimitar

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Kenneth

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Viviane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magnifique!! Tout était parfait !!
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Nancy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un lugar hermoso con unas pequenos detalles que mejorar para esar acorde con su 5 estrellas. Por ejemplo; la cena es un ambiente hermoso pero siempre es el mismo menu. Imposiblecomer tres noche lo mismo. debe haber alguna opcion internacional en el menu. y por otro lado poco personal bilingue y se hace imposible la comunicacion. por lo demas es un lugar increible.. si volveriay espero que todo haya mejorado…
Se hospedó 3 noches en junio de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing!
Fabulous room, view, food and staff. Great champagne tastings close by
Se hospedó 2 noches en abril de 2022
Respuesta de Château de Sacy, el 22 may. 2022
We thank you for your nice return about our hotel, location and staff Thank you also for highlighting our local Champagne producers which are pleased to make you discover their wine. We hope to have the pleasure to welcome you again in the near future Estelle Bichon, Maître de Maison

10/10 Excelente

Emeric

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Raphaël

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Mariusz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

frederic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Séjour des plus agréable, bon dîner à thème le soir , services à la hauteur de nos attentes, et calme pour une bonne nuit . Cela fait trois fois que je visite l’établissement et toujours autant de Bonheur, j’y reviendrai…
Se hospedó 1 noche en marzo de 2022
Respuesta de Château de Sacy, el 11 mar. 2022
Nous vous remercions pour ces quelques lignes. Nous sommes ravis de lire que ce déjeuner a su émerveiller vos papilles. Au plaisir de vous revoir à nouveau à Sacy Estelle Bichon, Maître de Maison

10/10 Excelente

Roderick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely setting among the vineyards of Champagne. Staff were exceptionally helpful, arranging everything from taxis to tastings. The restaurant and terrace bar are wonderful too.
Se hospedó 1 noche en marzo de 2022
Respuesta de Château de Sacy, el 11 mar. 2022
Ce fut un plaisir de vous recevoir au sein de notre Domaine et nous sommes enchantés de lire que votre séjour fut à la hauteur de vos attentes, tant par la qualité du service de nos équipes que par le lieu et la cuisine de notre Chef. Nous espérons avoir le plaisir de vous recevoir à nouveau dans le futur Estelle Bichon, Maître de Maison

10/10 Excelente

Annick

Le gustó: Limpieza y servicio y personal
Lovely welcoming staff, pristine rooms and fabulous food... such a wonderful stay, and once again so dog-friendly Thank you!!
Se hospedó 1 noche en enero de 2022
Respuesta de Château de Sacy, el 12 feb. 2022
Thank you again for your nice return Looking forward to welcoming you again in Sacy Estelle Bichon, Maître de Maison

10/10 Excelente

Katia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A dream among the vineyards.
We stayed here as part of our honeymoon in France and absolutely loved the experience, the location. It was truly idyllic. The breakfast also served the best croissants and jam. The service was A+. We were also gifted a local champagne bottle at the end of our stay. Minor comment, mainly for Americans not used to baths: be mindful as (at least our room) only had a bath. It did have a connected shower head but it was difficult to shower standing up inside the bath. Otherwise, the bathroom was huge and beautiful.
The view of the vineyards from our room.
Se hospedó 2 noches en enero de 2022
Respuesta de Château de Sacy, el 12 feb. 2022
We are very happy to see that you choose our hotel for a part of your honeymoon and that your experience was up to your expectations Thank you for your trust We hope to see you again in the champagne vineyard Estelle Bichon, Maître de Maison

10/10 Excelente

Susanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The chateau is situated in a charming little village that is located in close proximity to Reims and home to a few excellent local champagne houses. Amazing staff and property. Impeccably clean. Michelin quality dining. I cannot overstate the quality of the facility and service received. Definitely worth the money and highly recommend.
Se hospedó 2 noches en enero de 2022
Respuesta de Château de Sacy, el 25 ene. 2022
Thank you so much for your feedback about your stay. It is such a pleasure to read all your compliments. We will share your impressions with our staff who will really enjoy your recommandation. Looking forward to see you soon in Sacy Estelle Bichon, Maître de Maison

10/10 Excelente

Mr Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great chateau stay
This a lovely place to stay, staff very helpful and friendly, will definitely staying again and for longer period
Se hospedó 1 noche en diciembre de 2021
Respuesta de Château de Sacy, el 22 dic. 2021
Thank you for sharing your feelings about your stay We hope to have the pleasure to welcome you longer next time Estelle Bichon, Maître de Maison

10/10 Excelente

Fabien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay
Stunning little quaint château in the middle of the Champagne vineyards.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Château de Sacy, el 12 dic. 2021
We thank you for your compliments about our establishment and its location. Looking forward to welcoming you again in the vineyards of Sacy Estelle Bichon, Maître de Maison

10/10 Excelente

gilbert

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Le calme de l’hôtel et la gentillesse de l’accueil
Se hospedó 1 noche en noviembre de 2021
Respuesta de Château de Sacy, el 12 dic. 2021
Merci pour ce partage d'expérience et de souligner ces 3 points forts. Nous mettons tout en oeuvre pour que le client profite de son séjour dans les meilleures conditions possibles Au plaisir de vous revoir Estelle Bichon, Maître de Maison

10/10 Excelente

Trisnia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice little Chateau in the middle of vineyard
Chateau de Sacy is such a nice little chateau. We stayed for one night to celebrate our wedding anniversary, the location is perfect, in the middle of vineyard, and very serene. The room was comfortable with beautiful view of the vineyard. The dinner we had at their restaurant was OK, nothing special, service a bit too slow, and it seems run by one man show only. But they had prepared us table with a nice view of Reims and it make it a bit special. Overall stay was great, the staff was friendly, and definitely would recommend this Chateau.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Château de Sacy, el 12 dic. 2021
We thank you for sharing your experience and your nice words about our hotel, location, and staff. Our recommandation is our best reward Hope to see you again in Château de Sacy Estelle Bichon, Maître de Maison

10/10 Excelente

Benedikt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

chris

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Not as grand as I thought,food ok,champagne everywhere.Friendly staff and nice walking in the neighbourhood.We left just as the vendage was starting so it was shaping up to be a very busy,noisy few days!
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Barbara

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Juste WoW ! Merci à tout le personnel.
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best stay in Champagne
Amazing property with excellent service. The food and drink selection is outstanding. Beautiful terrace with a view of the local vineyards. Dog friendly. Our room was beautiful and had an amazing view. We will be returning as soon as we can.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Mark

Se hospedó 2 noches en marzo de 2019

10/10 Excelente

YUEYUE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020

10/10 Excelente

Andre

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
amazing
Amazing place, amazing food, super nice team but very slow and unorganized service at restaurant and room service. Overall, we had an amazing time. Can only recommend.
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Stefaan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay with unique view of vineyards.
We arrived at this hotel after an extremely long journey. Upon arrival check-in staff seemed young, inexperienced and not so accommodating. No, you cant change your room and no the restaurant is fully booked, there is no place for you. However, the manager was clearly an experienced and customer friendly person. She upgraded us as the other room had no booking plus she told us, of course we can add a table to the restaurant. The rest of the stay was wonderful and perfect, Staff in restaurant was extremely nice and the sommelier very knowledgeable. For sure, we will return upon our next visit to Champagne!
View from room
Se hospedó 1 noche en septiembre de 2020

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The hotel is beautiful. The views are beautiful. The service unfortunately very unsatisfactory. I had emailed the hotel with some questions in advance and never received a reply. Our arrival was good - we were greeted and helped with our bags. They also made space for our car right in front of the hotel. I had made a booking in the restaurant about 1 month prior to our arrival, yet when we went to eat, we were told we could not dine on the terrasse (despite the beautiful weather), and the restaurant was full so they seated us at a window table in the bar (the bar is adjacent to the restaurant). We were 'the forgotten table' with virtually no service all evening. The staff were all very young and seemed untrained. The most frustrating part was we asked for a table for lunch the next day. The lady told us there is a set menu only. We are vegetarian and they could not accommodate that at all. She said there was an 'on the go' menu which we could have at the bar (it had a vegetarian dish), so we asked her to book the window table at the bar. She said we could not sit there, because that was also reserved for set menu customers. The discussion became increasingly frustrating. When we arrived for lunch the next day, the restaurant and bar were empty! Still, however, we were not allowed to sit in the restaurant or on the terrasse. We were, however, given the window table at the bar. For the prices they charge, the service was shocking. Very unfortunate indeed.
Se hospedó 1 noche en septiembre de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Très bien, seul bémol étant le service. Très sympathique mais lent
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Yoeri, Landen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely view, friendly staff, perfect stay if u want to relax !
Se hospedó 2 noches en agosto de 2020

10/10 Excelente

Hilary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

karine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Au paradis
Tout était parfait. L’accueil, le service, une demeure hors du commun campée au milieu des vignes, des points de vue dignes des plus beaux peintres, une chambre somptueuse,...
Vue depuis la chambre, château de Sacy
Se hospedó 2 noches en agosto de 2020
Respuesta de Tiphaine BROSSIER Maître de Maison, el 10 ago. 2020
Chère Karine, Nous vous remercions pour votre commentaire et nous espérons très prochainement vous revoir au Château de Sacy pour vivre une nouvelle expérience Champenoise. A très bientôt.

10/10 Excelente

PHILIPPE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mérite sa renommée
Que ce soit le cadre, en plein coeur des vignobles, les chambres, grandes de bon goût et tres comfortables, l'accueil exceptionnel ou le restaurant, de haut de gamme, nous avons été conquis.
Se hospedó 1 noche en julio de 2020
Respuesta de Tiphaine BROSSIER Maître de Maison, el 10 ago. 2020
Cher Philippe, Nous vous remercions pour votre commentaire et nous espérons très prochainement vous revoir au Château de Sacy pour vivre une nouvelle expérience Champenoise. A très bientôt.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel but questionable check in process
Beautiful hotel with very pleasant surroundings. The staff is very friendly. The food okay. The room we had was very elegant. The only thing we didn’t like is that they asked us to write down our credit card numbers and expiring dates on a piece of paper, for them to use as a “guarantee”. Usually hotels makes a reservation on the credit card, but they couldn’t do that. We refused to write our numbers down and after a long discussion they did let us pay the city taxes and breakfast upfront. All this hassle for 42 euros. That gave us very strange and unpleasant first impression which unfortunately stuck with us.
Se hospedó 1 noche en julio de 2020
Respuesta de Tiphaine BROSSIER - Maître de Maison, el 10 ago. 2020
Dear Sir, Thank you for your comment. In view of your reservation on Hotel.com we do not have access to your bank details and therefore we have no guarantee. For your information, we have a good number of customers wishing to dine, drink, book activities and therefore consume well over € 42 as you point out. I hope that we will have the opportunity to see you again at Château de Sacy next time for a new experience.

10/10 Excelente

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful 👌👍
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My favorite Château
This is the best Château ever! Seriously this place has world class service, amazing restaurant and fabulous view. It is worth every cent. If you’re looking for the ultimate romantic get away this is your answer.
Se hospedó 1 noche en febrero de 2020
Respuesta de The Reception Team, el 27 feb. 2020
Dear, we thank you for this great post! We are very glad to know you had a positive experience during your stay with us. We will welcome you with pleasure the next times! Best regards,