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Opiniones de Motel 6 Salem, VA

2 out of 5
Motel 6 Salem, VA
301 Wildwood Road, Salem, VA

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 116 de 577 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 130 de 577 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 577 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 82 de 577 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 119 de 577 opiniones" "

6.2/10

Limpieza

6.8/10

Servicio y personal

5.8/10

Servicios

5.8/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Migdalia

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

angela

Viaje en pareja
Bathroom tub dirty and refrigerator not work 🙃
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Angela

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Dexter

No le gustó: Limpieza y condiciones de la propiedad
There are two men that work front desk onebwith glasses another witha smile thst matches his kindness. They are the only reason i would go back. On the other hand the smoking rooms are just disgusting and look as if they genuinely dont care for the rooms. Holes in the wall and walls are filthy. An individual with a mustache that worked that day was rude and held no personality as well as did not see issues with saidbroom. All in all it was abplace tonstaybbut ibwill not recommend a smoking room indont understsnd why those tooms are worse as if we are treated lower. The rooms are the same price ans ice been in the nonskmoking before 10x better.
Se hospedó 2 noches en mayo de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Dexter,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Bueno

Kevin

No le gustó: Servicio y personal
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

aleksandra

No le gustó: Limpieza, servicios, condiciones de la propiedad
The place is dirty.The towels are dirty,the pillow case is dirty. I payed over $100 for one night and I couldn't shower.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Aleksandra,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Rick

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was without question the worst property I’ve ever stayed. It was tremendously dirty. Downright disgusting actually. It smelled. The air conditioning was deafening. The sheets and towels were cheap and dirty. The area outside our room and around the property was littered with trash. I understand that it’s a low end property but that doesn’t mean it should be dirty, smelly and unsafe.
Se hospedó 2 noches en mayo de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Rick,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Aceptable

Darline

No le gustó: Servicio y personal
Se hospedó 4 noches en mayo de 2024

6/10 Aceptable

Melissa

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 17 may. 2024
Hi Melissa,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bueno

Krista

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On my way back from Florida this was our mid-trip stop. Check-in was easy and the room was comfortable. I was not impressed that the smoke alarm was not installed before we arrived. It was laying on a shelf. Major safety violation. But overall the room was fine.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 15 may. 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

6/10 Aceptable

John

Le gustó: Limpieza y servicio y personal
Quiet, surprisingly given it's proximity to i81. Main room was as pictured. Clean, with a mini fridge and microwave. Outer wasroom ok. Bath, toilet area not in such good condition. Toilet didn't seem to be attached to the floor.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 2 may. 2024
Hi John, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Shirley

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No words for how bad this place was. Ended up leaving and did not spend the night!
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 2 may. 2024
Hi Shirley, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

steven

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty,filthy nasty
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 2 may. 2024
Hi Steven, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 Excelente

Raymond

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 26 abr. 2024
Hi Raymond, Thank you for the 5-star rating!Natalie #Team6

8/10 Bueno

Christopher

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The property itself is doable for such a cheap price, for just a day or so. That being said, not great. Mattress is thin spring but not the worst, I found mold on the AC unit, and some things were installed improperly and/or hanging off of the wall in an unprofessional or unsafe manner. You can make it work but it’s not ideal by any means
Se hospedó 2 noches en abril de 2024

4/10 Malo

April

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had blood on doors and wall,,Dirty floors and tubs.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi April,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excelente

Dreama

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 3 noches en marzo de 2024
Respuesta de Nancy Y., el 3 abr. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excelente

Edna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like it
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 3 abr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Edna

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People were nice, room were clean n nice, most of all the price was great where I'm staying again if I can get it the same price
Respuesta de Brand Experience Team, el 27 mar. 2024
Hi Edna,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Dreama

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dreama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 20 mar. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Malo

Ryan, Lynchburg

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I've probably stayed in 25 different Motel 6s around the country and this was easily bottom 3 ever. If I could show you my pictures of the bathroom your skin would crawl. Horrible property, even for the price.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 20 mar. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Malo

Vicki

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This is a hard one to rate because i think it's under construction. You might want to call to see if you get a new room, if not stay away. I will say check it was super easy and staff was very nice. The area was very quiet. We were just passing though and needed a place to sleep. The beds are very clean and we did sleep good. The shower was so gross so we didn't take showers. Once it's all redone it will be a nice place to stay!
Respuesta de Nancy Y., el 20 mar. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value option everything functions no issues great staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team, el 28 feb. 2024
Hi Christopher,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Aceptable

Ryan, Rocky Mount

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was under renovations and the room I was put in was not completely done
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team, el 21 feb. 2024
Hi Ryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Malo

Kori

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stay here regularly. Value leader in the area. Clean. Everything works. No issues. Good place to sleep.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 14 feb. 2024
Hi ChristopherWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Aceptable

EDDIE

Viaje con mascota, Viaje familiar
No le gustó: Servicios
No big parking spaces if towing
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5/5
Great stay. Loved it. Got some much needed rest
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 30 ene. 2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Aceptable

Dianna

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
This motel is in the middle of upgrading. In the meantime they are renting out rooms that are unfinished. So it's not fair for me to leave a review until this property is completed.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 30 ene. 2024
Hi Dianna,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

james

Se hospedó 4 noches en enero de 2024

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stay here regularly. This is a good value clean functioning hotel. The Owners have pride in ownership. I have never had any negative issues here.
Se hospedó 2 noches en enero de 2024
Respuesta de Nancy Y., el 17 ene. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stay here regularly. Good value. Clean functional. Convenient location.
Se hospedó 2 noches en enero de 2024
Respuesta de Nancy Y., el 23 ene. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bueno

Jerry

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The price was reasonable and worth the stay. The motel was not 5 star, but was fine for an overnight stop and was quite!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nancy Y., el 3 ene. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Gretchen, PHILADELPHIA

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

VIOLETA

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jerry

Viaje en pareja
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay
It was amazing stay. Enjoyed the location. Only two issues. 1. Bed was hard as a rock, recommend bring your own bed. 2. We was in room 134, the neighbor next to us keep hitting the wall whenever our kid would scream or cry. Thank god it didn’t happen while she was sleeping. Call the front desk and nothing happen. Would return again, we did have to grab an extra blanket due to the blanket in the room being thin.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nancy Y., el 21 dic. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Daniel

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Modest
The room was clean and comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 21 nov. 2023
Hi Diane,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excelente

VIOLETA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Lisa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beware
The room was large however there were places in the floor that felt like they were going to fall through. The bathroom was disgusting. There was a mouse that kept running around in the room. The noise was terrible. There were gaps around the door that you could see outside.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Brand Experience Team, el 21 nov. 2023
Hi Lisa,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value clean everything works! Nice staff! Stay here regularly for work
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 15 nov. 2023
Hi Christopher,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Patel is a very nice gentleman and very polite. Me and my wife there many nights there never had a problem.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 7 nov. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Lynda

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you enjoy truckers, bikers revving their engines outside your unit; if you love paper thin bath towels, water damaged walls and floors, no amenities like shampoo or a hair dryer; and if you enjoy only a sheet with no blankets on a cold night then THIS IS THE PLACE for you! Keep your expectations low & you won't be disappointed.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 7 nov. 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Malo

Tracy

Se hospedó 7 noches en octubre de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value stay here regularly, clean , everything works. Only complaint not their fault road nice is noticeable.
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team, el 1 nov. 2023
Hi Christopher,Thank you for positively rating your stay!!Lilith#Team6

6/10 Aceptable

Georgia Yost

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
One nighter
Not clean freezer dirty and around toilet
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 26 oct. 2023
Hi Georgia Yost, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6