Lobby lounge

Opiniones de AC by Marriott Salt Lake City Downtown

3 out of 5
AC by Marriott Salt Lake City Downtown
225 West 200 South, Salt Lake City, UT

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 328 de 448 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 80 de 448 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 448 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 448 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 448 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Bertm, Dallas, us

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk people were amazing and helps us with everythimg from the moment we checked in. The location for us that had an competition on the convention center was great. And the hotel is new so everything is nice. Highly recommended
Se hospedó 3 noches en marzo de 2019
Respuesta de mfratta, el 1 abr. 2019
Dear Bertm Thank you for your feedback regarding our front desk staff. We think they do a fantastic job and we're glad our guest notice. We hope to see you again when your travels bring you back to SLC.

10/10 Excelente

Keith

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Changming

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place. Will stay again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Christina, el 13 may. 2024
Thank you for staying and leaving a review.

10/10 Excelente

Blake

Viaje de negocios
Le gustó: Servicios
Close to the Salt Palace. Very modern and has everything you need. They don’t serve lunch or dinner but not a big deal at all. Breakfast is good. They do have a full service bar with prepared coffee that is really good in the lobby.
Se hospedó 3 noches en abril de 2024
Respuesta de Christina, el 26 abr. 2024
Thank you for choosing to stay at the AC hotel and for taking the time to leave us a review. We look forward to hosting you again!

10/10 Excelente

Azael S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The restaurant service two thumbs up
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina, el 21 mar. 2024
Thank you so much for leaving a review. We hope to see you again!

10/10 Excelente

Kurtis

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful! Super accommodating.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina, el 6 mar. 2024
Thank you so much for staying with us at the AC SLC!We appreciate your feedback and hope to see you again soon!

10/10 Excelente

Cherie, Blackfoot

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Makenzie, el 4 mar. 2024
Thank you for your review and staying at our property! We hope to welcome you back soon!

10/10 Excelente

Alexandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite new AC hotel. Comfortable and quiet, similar to other AC’s.
Se hospedó 1 noche en febrero de 2024
Respuesta de Makenzie , el 29 feb. 2024
Thank you so much for choosing to stay with us!

8/10 Bueno

Bridgette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina, el 25 feb. 2024
Thank you for staying with us at the AC Salt Lake City Downtown. We appreciate your business and taking the time to share feedback. Is there any feedback you would like to share with us that we can improve upon? Thank you!

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel!!! Friendly and great customer service
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina, el 18 feb. 2024
Dear Rebecca,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina, el 18 feb. 2024
Dear John,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Phil

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to what we were in town for. Parking fee was rediculous.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina , el 18 feb. 2024
Dear Phil,Thank you for sharing about your experience.The parking situation is tricky in downtown. We are only allocated so many spaces & Salt Lake has very limited parking in the city. Thank you for staying with us and I hope you had a wonderful time during your visit.Have a wonderful holiday weekend and I wish you safe travels.

8/10 Bueno

DOUGLAS

Se hospedó 2 noches en febrero de 2024
Respuesta de Christina, el 18 feb. 2024
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Would you be available to share more details about your stay so that we can learn and implement appropriate changes? Thank you,

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Christina, el 18 feb. 2024
Dear Brandon,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Makenzie , el 7 feb. 2024
Thank you so much for staying with us and leaving a review!

10/10 Excelente

Elite

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Makenzie , el 7 feb. 2024
Thank you for staying with us and leaving a review!

10/10 Excelente

Judith

Viaje familiar
I will definitely tell everyone about this hotel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Makenzie , el 7 feb. 2024
Thank you so much for your review! We look forward to hosting you again.

10/10 Excelente

Kami

Se hospedó 1 noche en noviembre de 2023
Respuesta de AC, el 27 nov. 2023
Thank you for taking the time to leave us a review.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de AC, el 30 oct. 2023
Thank you for taking the time to leave us a review

10/10 Excelente

DONGREN

Se hospedó 1 noche en octubre de 2023
Respuesta de AC, el 30 oct. 2023
Thank you for taking the time to leave us a review.

10/10 Excelente

Ludwig

Se hospedó 2 noches en septiembre de 2023
Respuesta de AC, el 30 oct. 2023
Thank you for your review.

6/10 Aceptable

Cody

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023
Respuesta de CMS, el 2 oct. 2023
Greetings,Thank you for taking the time to fill out a survey.Would you be willing to provide additional insight so that we can improve our services?Thank youChristina

10/10 Excelente

Stephanie

Se hospedó 1 noche en septiembre de 2023
Respuesta de AC, el 30 oct. 2023
Thank you for your review

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the cleaning people was rude when she came into my room.
Se hospedó 2 noches en septiembre de 2023
Respuesta de CMS, el 2 oct. 2023
Greetings,Thank you for taking the time to fill out a survey.Would you be willing to provide additional insight so that we can improve our services?Thank youChristina

10/10 Excelente

Christine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de CMS, el 2 oct. 2023
Greetings,Thank you for taking the time to fill out a survey.Would you be willing to provide additional insight so that we can improve our services?Thank youChristina

8/10 Bueno

Lonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de CMA, el 2 oct. 2023
Greetings,Thank you for taking the time to fill out a survey.Would you be willing to provide additional insight so that we can improve our services?Thank youChristina

10/10 Excelente

JILLIAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This desk staff is always very helpful and pleasant. We love that the parking is in a gated garage. We were given free breakfast to try em which was great. Would stay there again!
Se hospedó 2 noches en agosto de 2023
Respuesta de Front Desk Management, el 22 ago. 2023
Thank you for taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay. We wish you safe travels and hope you will visit us again next time you are in Salt Lake City.

10/10 Excelente

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic! Very clean and upscale.
Se hospedó 1 noche en agosto de 2023
Respuesta de Christina, el 21 ago. 2023
Thank you for taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay. We wish you safe travels and hope you will visit us again next time you are in Salt Lake City.

2/10 Terrible

Peter

Se hospedó 1 noche en agosto de 2023
Respuesta de CMS, el 2 oct. 2023
Greetings,Thank you for taking the time to fill out a survey.Would you be willing to provide additional insight so that we can improve our services?Thank youChristina

10/10 Excelente

Alysse

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk Management, el 14 ago. 2023
Dear Alysse,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Management, el 14 ago. 2023
Dear Nicole,On behalf of the entire hotel team, I want to thank you for sharing about stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Joseph, Estero

Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Management, el 14 ago. 2023
Dear Joseph,On behalf of the entire hotel team, I want to thank you for sharing about stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Alejandro

Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Management, el 14 ago. 2023
Dear Alejandro,On behalf of the entire hotel team, I want to thank you for sharing about stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Teresa

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Room didnt feel clean, strange brown liquid on floor, a strange capsule pill at the door, hand prints on the shower door, hair o n the chair and crumbs on the other chair. Staff was very kind but wasnt comfortable
Se hospedó 1 noche en junio de 2023
Respuesta de AC Team, el 29 jun. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the housekeeping leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 Bueno

Alberto

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en junio de 2023
Respuesta de AC Team, el 21 jun. 2023
Thank you so much for taking the time to leave feedback. We wish you safe travels!

10/10 Excelente

Susana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was our first time in Salt Lake City and we had a wonderful stay at this hotel. Breakfast was absolutely amazing and reminded me of breakfast in Spain.
Se hospedó 3 noches en junio de 2023
Respuesta de Front Desk Management, el 13 jun. 2023
We're so happy your experience with us was such a good one! We hope to have the opportunity to host you again the next time you visit Salt Lake.

10/10 Excelente

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always a good experience when I stay here. I was able to bring my two frenchies on this stay and the staff was so sweet and accommodating.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I will stay here again - fantastic location and hotel.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

CARLO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean hotel, lot of options for dining
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en mayo de 2023

10/10 Excelente

Sarah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was perfect for mine and my friends stay. Staff was pleasant, room was clean, and everything was walkable distance! I recommend staying here.
Se hospedó 1 noche en abril de 2023
Respuesta de AC, el 24 abr. 2023
Thank you so much for your recommendation. We hope to have you stay with us again soon.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice place close to downtown.
This is great place to stay, Located close to everything in Downtown Salt Lake. Only complaint is only one elevator was working. But I can handle that.
Se hospedó 2 noches en marzo de 2023
Respuesta de AC, el 24 abr. 2023
Thank you, Michael! We appreciate you leaving us a review.

8/10 Bueno

VerNeita

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is great, super nice. Very friendly. The only down side is that they gave us two parking passes and then when we left charged us $20/each to park. If we knew it cost we would have parked on the street. Otherwise Great hotel, very nice
Se hospedó 1 noche en marzo de 2023
Respuesta de AC, el 24 abr. 2023
We really appreciate your feedback. Thank you for leaving us a review.

10/10 Excelente

Daniel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel conveniently located. Very nice rooms, this is the second time I’ve stayed there and I’ll be back again soon.
Se hospedó 1 noche en marzo de 2023
Respuesta de AC, el 24 abr. 2023
Thanks, Daniel! We look forward to having you stay with us again soon.

10/10 Excelente

greg

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay at AC.
Se hospedó 2 noches en marzo de 2023
Respuesta de AC, el 24 abr. 2023
Thank you so much for taking the time to leave us a review.

10/10 Excelente

Ian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great SLC spot
Generally, the AC hotels are great, and SLC is no exception. The rooms are clean and well laid out. I really Ike the hydration stations on each floor, and the euro-style breakfast is great. Friendly staff, great location.
Se hospedó 2 noches en febrero de 2023
Respuesta de AC, el 24 abr. 2023
We really appreciate your feedback. We look forward to having you stay with us again.

10/10 Excelente

Michael

Se hospedó 1 noche en diciembre de 2022
Respuesta de AC, el 15 jun. 2023
Thank you for your feedback!

10/10 Excelente

Noble

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very beautiful hotel. Corner room with city view! Very very pleased. Will come back!
Se hospedó 1 noche en diciembre de 2022
Respuesta de Front Office Manager, el 6 ene. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great in every way.
Respuesta de Front Office Manager, el 20 dic. 2022
Thank you for your review! We hope to see you soon!

10/10 Excelente

Julienna

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would go back and recommend!
Se hospedó 1 noche en diciembre de 2022
Respuesta de Front Office Manager, el 6 dic. 2022
Thank you for your review! We hope to see you again soon!