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Opiniones de Plaza San Antonio Hotel & Spa, Autograph Collection

4 out of 5

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 44 de 55 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 55 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 55 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 55 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 55 opiniones" "

10/10

Limpieza

9.8/10

Servicio y personal

9.6/10

Servicios

10/10

Condiciones de la propiedad

9.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Blanca

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the hotel, new, clean, friendly, near to the river walk, super recommended.
Se hospedó 2 noches en abril de 2024
Respuesta de Rudolph M., el 20 abr. 2024
Dear Blanca,Thank you for your great review on your recent stay with us. We are excited to see that you loved the hotel and got to enjoy our beautiful riverwalk. We look forward to seeing you again soon.Regards,Rudy MorenoDirector of Front Office

10/10 Excelente

Alejandro Enrique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente lugar 10 de 10
Se hospedó 2 noches en marzo de 2024
Respuesta de Rudolph M., el 2 abr. 2024
Dear Alejandro Enrique,Thank you for your generous rating on your recent stay. We look forward to hosting you again soon and providing you with an even better experience.Regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

Sergio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Samuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Rudolph M., el 14 may. 2024
Dear Samuel,Thank you for taking the time to leave us a 5star rating on your recent visit. We are happy to see you had a great time with us and look forward to your return visit.Regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

Larissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very impressed with the Plaza San Antonio. It was our first time visiting the property; we’ll return again! Helpful and pleasant staff, great location, & the restaurant/bars were a definite plus!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Endia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Stylianos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
great stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

yvonne, san antonio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Plaza has been renovated and is simply Devine. Love the property. The service is impeccable. Will continue to stay at this location in the future.
Se hospedó 2 noches en abril de 2024
Respuesta de Rudolph M., el 29 abr. 2024
Dear Yvonne,We are thrilled to hear you had a great time on your recent visit and loved our property. We look forward to your return so we can continue to give you impeccable service.Regards,Rudy MorenoDirector of Front Office

10/10 Excelente

Wendi

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was construction all around the property. Once that’s finished, it’ll be 5 stars all around.
Se hospedó 1 noche en abril de 2024
Respuesta de Rudolph M., el 29 abr. 2024
Dear Wendi,Thank you for taking the time to give us great feedback of a 5 star on your recent stay. You are so right, when the street construction is complete, the experience will be that much better. We look forward to your return.Regards,Rudy MorenoDirector of Front Office

10/10 Excelente

Marlon

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Rudolph M., el 29 abr. 2024
Dear Marlon,Thank you for your great rating on your recent stay. We are happy to see that you enjoyed your stay. We look forward to seeing you again soon.Regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

Candace

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service was outstanding!
Se hospedó 2 noches en abril de 2024
Respuesta de Rudolph M., el 24 abr. 2024
Dear Candace,Thank you for your feedback on your recent stay. We are thrilled to hear that you enjoyed your stay, and our service was outstanding! We look forward to seeing you again soon!Regards,Rudolph MorenoDirector of Front Office

8/10 Bueno

Dyann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Rudolph M., el 24 abr. 2024
Dear Dyann,Thank you for taking the time to leave us a good rating on your recent stay. We look forward to seeing you again soon in the near future.Regards,Rudy MorenoDirector of Front Office

10/10 Excelente

Sue

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service from the time we stepped onto the property to the time we left!! Highly recommend!!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joseph

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely beautiful space, very friendly staff. The beds were a little stiff but the hotel was absolutely stunning! A totally great vibe
Se hospedó 1 noche en abril de 2024
Respuesta de Rudolph M., el 20 abr. 2024
Dear Joseph,Thank you for such great feedback on your recent stay! We are excited to hear the hotel was stunning to you and the staff provided great service. We look forward to your return to experience the vibe!Regards,Rudy MorenoDirector of Front Office

10/10 Excelente

Jesus

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service
Se hospedó 1 noche en abril de 2024
Respuesta de Rudolph M., el 20 abr. 2024
Dear Jesus,Thank you for taking the time to leave us a review on your recent stay with us. We are excited to hear we provided great service for you, and we look forward to seeing you again soon.Regards,Rudolph MorenoDirector of Front Office

2/10 Terrible

Holly

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Adamari

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was my first time staying at this hotel, and I absolutely fell in love with it. From the very first moment I got there, the service was exceptional. I absolutely loved it, and hope everyone who plans to stay here will truly enjoy it. The energy and atmosphere was spectacular, the hospitality was amazing. Absolutely great stay, and will look forward to come back.
Se hospedó 1 noche en abril de 2024
Respuesta de Rudolph M., el 20 abr. 2024
Dear Adamari, Thank you for taking the time to leave us such great feedback on your recent stay. We are thrilled to see that you enjoyed your stay with us and fell in love with all we have to offer. We look forward to seeing you soon!Regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

Deborah

Se hospedó 1 noche en abril de 2024
Respuesta de Rudolph M., el 4 may. 2024
Dear Deborah,Thank you for taking the time to leave us a review on your recent stay. We are happy to see that you enjoyed your time with us and look forward to your next visit!Regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was perfect. The Staff made our stay incredible, especially the concierge, Ms. Ortiz. From sweet welcome gifts to making a reservation for my husband and I, every detail was thoughtful and well executed. We well forever cherish this past weekend at the Plaza.
Se hospedó 2 noches en abril de 2024
Respuesta de Rudolph M., el 20 abr. 2024
Dear Susan,Thank you for taking the time for leaving us a review on your recent stay. We are thrilled that you enjoyed your stay and Laura was a big part of that to make it special. We look forward to seeing you again in the near future.Regards,Rudolph MorenoDirector of Front Office

6/10 Aceptable

karlo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Rudolph M., el 20 abr. 2024
Dear karlo,Thank you taking the time to leave us a rating on your recent stay. I would like the opportunity to get some feedback on how we could have done a better job in meeting expectations. Please feel free to contact me directly when you are free.Regards,Rudy MorenoDirector of Front Office

10/10 Excelente

Christy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Rudolph M., el 2 abr. 2024
Dear Christy,Thank you for leaving us a great rating on your stay with us. We look forward to your return for another excellent experience.Regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

JONGMIN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rudolph M., el 2 abr. 2024
Dear JONGMIN,Thank you for leaving us a great rating on your recent stay. We look forward to hosting you again in the near future.Regards,Rudolph MorenoDirector of Front Office

8/10 Bueno

Yuan Yuan

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The area is under construction, roda are blocked
Se hospedó 3 noches en marzo de 2024
Respuesta de Rudolph M., el 2 abr. 2024
Dear Yuan Yuan,Thank you for taking the time to leave us feedback on your recent stay. We would like to apologize for any inconvenience you may have had with the surrounding construction. We too are eagerly waiting its completion so our guests can experience our excellent service to its full potential. We hope to see you again in the future. Regards,Rudolph MorenoDirector of Front Office

8/10 Bueno

Shane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room wasn’t ready when we got here . Long wait before we got our room . Construction on both sides of property. 1 way in to hotel down a narrow road . Hotel itself was nice but for the price i expected not to stand around for almost an hour waiting on my room . .
Se hospedó 1 noche en marzo de 2024
Respuesta de Rudolph M., el 21 mar. 2024
Dear Shane, Thank you for taking the time to leave us a review on your recent stay. We are happy to hear that you were pleased with the hotel ambiance. However, I want to sincerely apologize for the experience you received in your room not being available at time of check-in and will take measures to help prevent this in the future. As far as construction on the roads in the surrounding area, we are eager for its completion so all our guest can experience a great experience up arrival getting to the hotel. Regards,Rudolph MorenoDirector of Front Office

8/10 Bueno

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Rudolph M., el 21 mar. 2024
Dear Jane,Thank you for taking the time to leave us a review of your recent stay with us. If you have time to reach out to me directly, I would love to hear how we can improve on to earn the "5". We look forward to hosting you again to create a memorable experience for you.regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

brenda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rudolph M., el 21 mar. 2024
Dear Brenda,Thank you for leaving us a 5-star review on your recent stay with us. We are excited to see that we were able to provide you with a great experience. We look forward to seeing you again soon.Regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

Cristina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Smells sooo good
Se hospedó 1 noche en marzo de 2024
Respuesta de Rudolph M., el 21 mar. 2024
Dear Cristina,Thank you for taking the time to leave us a review of your recent stay. We are glad you were able to capture our signature scent in the hotel. We look forward to hosting you again soon. Regards, Rudolph MorenoDirector of Front Office

6/10 Aceptable

Alejandra Galvan

Se hospedó 1 noche en marzo de 2024
Respuesta de Rudolph M., el 2 abr. 2024
Dear Alejandra Galvan,Thank you for taking the time to leave us a rating on your recent stay. I would like to touch base and see what we could have done better to earn a 5-star rating. Please feel free to contact me directly.Regards,Rudolph MorenoDirector of Front Office

10/10 Excelente

Jennifer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Only think I would life to say is it's very expensive.
Se hospedó 2 noches en febrero de 2024
Respuesta de Rudolph M., el 21 mar. 2024
Dear Jennifer,Thank you for taking the time for providing us with a great rating on your recent stay. We look forward to your return in the near future.Regards,Rudolph MorenoDirector of Front Office