Mr. Rodriguez, I apologize for the discrepancy you're speaking about and I have reach out to the department in charge of the mini bar items and we are refunding those charges back to your card on file in the amount of 82.28. Please let me know if I can be of any further assistance.

Dulcinea, thank you so much for taking the time to leave us such an encouraging review! We cannot wait to have you back again in the future.

Jose, thank you for your review. I appreciate the time taken to inform us of your experience. It does seem we have some room to improve in your opinion. Please share a bit more if you'd like. We always appreciate the chance to learn how to better satisfy our guests.

Mariana, thank you for taking the time to leave a score for us. While it seems we fell a bit short, I hope you enjoyed your stay with us and will allow us to enjoy your company in the future.

Martha, thank you very much for you review. I cannot wait to share this with my team. Please come back and visit us again soon, we would love to welcome you back!

We are happy you enjoyed your stay!

Thank you for your feedback, we are so glad you enjoyed your stay! We hope to welcome you back soon.

Gracias por tomarse el tiempo y dejar su opinión la cual es muy valiosa para nosotros. Gracias y esperamos que vuelva a visitarnos!

Gracias por tomarse el tiempo y dejar su opinión la cual es muy valiosa para nosotros. Esperamos volver a verlo a Thompson San Antonio!

Thank you for staying with us! We hope to see you again.

Thank you for your feedback. We hope to see you again soon!

Thank you so much for your wonderful review! We can't wait to welcome you back.

Gracias por tomarse su tiempo para publicar esta reseña! Espero verte pronto.

Thank you for taking your time to post this review. Hope to see you again soon!

Muchas gracias por sus comentarios! Los esperamos de regreso pronto.

Muchas gracias por sus comentarios! Los esperamos de regreso pronto.

Muchas gracias por sus comentarios! Los esperamos de regreso pronto.

Thank you for your feedback!

Gracias por sus comentarios, nos ayudan a mejorar nuestro servicio. Una disculpa por los inconvenientes y esperemos nos den una segunda oportunidad en el futuro. Gracias!

We appreciate your feedback. Thank you for staying with us and hope to see you back soon!

Thank you for staying with us! We appreciate your feedback and hope to see back soon.

Thank you for staying with us! We appreciate your feedback and hope to see back soon.

Muchas gracias por sus comentarios y visitenos de nuevo pronto!

Muchas gracias por sus comentarios, nos ayudan a mejorar en nuestro servicio. Esperon hayan disfrutado y vuelvan pronto!

Lamentamos mucho que esto haya sucedido durante su visita y agradecemos sus comentarios ya que así nos ayudará a mejorar nuestro servicio. Esperemos nos de una segunda oportunidad en el futuro. Gracias,

Mr. Tregg, I do apologize for any discrepancies between the booking and our property, and for the issues with the tub drain. I will be informing my team so we can make adjustments where needed so when you return you do not experience any of the same issues.

I am so happy to see you were able to enjoy your Fiesta celebration at our property fully! Thank you for taking the time to leave us a review. Come back soon!!

Thank you Michael for taking the time to leave us such an encouraging review!! We are so happy to see how much you enjoyed your stay and hope you'll come back again soon.

Thank you so much for your stellar review! I am so happy our team made such a wonderful impression. I do hope you come back again soon!

Thank you for taking the time to leave us a review Alicia! Wedo hope you'll come back to visit us again soon!

Thank you for taking the time to leave a review on your recent stay! I will certainly share this with our team. Please come back to stay again soon.

Donald, thank you for the wonderful review! I cannot wait to share this with my staff. Please come back to see us again in the future.

Thank you for taking the time to share your feedback with us. This is encouraging to our team. Please come back to stay again soon!

Thank you very much Rebecca for taking the time to leave us such an encouraging review! I hope you come back to visit again soon. Happy Easter!

Yay, Martina! Thank you for such a stelar review! I am so happy you enjoyed your stay! Please come back and visit us again soon. Happy Easter!

Robin, I appreciate you taking the time to leave a detailed and honest review of your stay. The other managers here at Thompson San Antonio will also be notified of your feedback. Thank you for the opportunity to improve our guest experience. I do hope you might keep us in mind the next time you return!

Thank you Jeanne for taking the time to share your experience with us! I will certainly share the valet feedback with our team. Please do come back and visit us again soon!!

Heidi, thank you very much for taking the time to leave us a review. I am happy to see that you enjoyed your stay. We hope to see you again soon!

Russell, thank you for taking the time to share your experience with us! I hope you will keep us in mind for your return to San Antonio!

Jeffrey, I am so happy to hear how much you enjoyed the Studio Suite. I hope you decide to come back again to experience on of our other 4 suites!

Jennifer, I am ecstatic to share your score with my team! Thank you for such a stellar review!

Thank you Krizeida for taking the time to leave us a review. While we are a bit removed it does allow us to provide our guests with a bit more privacy from the chaos of the Riverwalk! We do hope you might keep us in mind with the ever-changing landscape here!