Ropa de cama de alta calidad, camas con pillow-top y escritorio

Opiniones de Staypineapple, Hotel Z, Gaslamp San Diego

3 out of 5

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 829 de 1010 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 120 de 1010 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 1010 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 1010 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 1010 opiniones" "

9.8/10

Limpieza

9.8/10

Servicio y personal

9.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

LEOPOLDO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very kind staff!
Se hospedó 4 noches en marzo de 2024
Respuesta de Debra / GM, el 14 mar. 2024
Hi Leopoldo! Thank you so much for taking the time to provide this review (much appreciated!) and we are so happy to see that you had a great experience here at Hotel Z. Thank you also for your very kind words about our staff; they will be so pleased to know they helped to make your stay a great one. We sure hope you will consider returning sometime, and we look forward to the opportunity to welcome you back again.Thank you and warm regards,Debra / Head Pineapple

10/10 Excelente

Alejandro, Santa Catarina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente!
Se hospedó 1 noche en enero de 2024
Respuesta de Debra / GM, el 30 ene. 2024
Hi Alejandro!We are always pleased to receive feedback from our guests in relation to their stay with us, and we are delighted with your rating - thank you from the core of our pineapple hearts! It feels great to know that our staff and service left a positive impression on you. We hope you will consider making us your downtown San Diego boutique hotel of choice, and we look forward the opportunity of welcoming you back for another great Staypineapple experience.Happy Travels!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Gonzalo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente experiencia
Estancia de una noche, pero el hotel excelente, muy linda decoración y detalles. baño muy amplio y limpio.
Se hospedó 1 noche en enero de 2024
Respuesta de Debra / GM, el 9 ene. 2024
Hi Gonzalo!Thank you for choosing to stay with us! We're absolutely thrilled to hear that you had an excellent experience during your short stay. It's wonderful to know that you appreciated our hotel's decoration and attention to detail. We take pride in providing spacious and clean accommodations for our guests. We hope to have the pleasure of hosting you again soon for a longer stay!Thank you and happy travels!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Oscar Gerardo Aguilera

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente lugar para hospedarse , definitivamente volveremos, no encanto todo en general , el personal muy atento y amable todo el tiempo
Respuesta de Debra / GM, el 5 feb. 2024
Hi Oscar!Thank you so much for choosing to stay with us here at Hotel Z. We're thrilled you found our place charming and our staff attentive and friendly. It's wonderful to hear you're planning to return! Thank you for your review, and we eagerly await your next visit!Happy Travels and Warmest Regards,Debra / Head Pineapple

10/10 Excelente

Elva Gpe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente
Se hospedó 1 noche en septiembre de 2023
Respuesta de Debra / GM, el 2 oct. 2023
Hi Elva!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We sure hope you will return and we look forward to welcoming you back for another great Hotel Z stay sometime soon!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Erika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente relación calidad-precio
Es un hotel muy conveniente si requieres visitar el centro de la ciudad de San Diego. Es un hotel cómodo, a un precio muy razonable y con muchos beneficios para el húesped. Se encuentra en una zona muy bien conectada por medio del transporte público y se encuentran restaurantes y bares cercanos.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Debra / GM, el 21 sept. 2023
Hi Erika!Thank you so much for your kind words about our hotel! We are thrilled to hear that you found our location convenient and comfortable. We strive to provide our guests with exceptional service and a great value for their stay. It's wonderful to know that you enjoyed the benefits we offer and found our surroundings convenient for exploring the city. We hope to welcome you back to Staypineapple San Diego soon!Happy Travels,Debra / Head Pineapple

10/10 Excelente

JESUS C OCHOA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente trato de todo el personal del hotel, muy amigables
Se hospedó 6 noches en junio de 2023
Respuesta de Debra / GM, el 27 jun. 2023
Hi Jesus! Thank you very much for staying with us here at Hotel Z, and we are so glad you enjoyed your experience! We appreciate your kind comments about the staff's friendliness, and we sure hope you will return again the next time your travel plans bring you back our way. We look forward to the opportunity to welcome you back for another great stay!Thank you and happy travels,Debra / head Pineapple

10/10 Excelente

Juan Carlos

Se hospedó 1 noche en junio de 2023
Respuesta de Debra / GM, el 5 jul. 2023
Hi Juan Carlos! Thank you very much for choosing Hotel Z, and for taking the time to provide this 5-star review; we truly appreciate it! It's great to know that you enjoyed your recent stay with us, and we sure hope you will return sometime soon. We can't wait to welcome you back for another great Staypineapple stay!Thank you and happy travels,Debra / Head Pineapple

10/10 Excelente

María Gabriela

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Aunque solo estuve una noche, la experiencia en el hotel fue buen agradable. El personal fue muy amable y nos ayudaron en todo momento. Nos dieron unas cortesías que son un buen extra. Todo estuvo muy limpio. Sin duda volvería.
Respuesta de Alan, el 24 abr. 2023
Hi Maria,We are so happy to see that you enjoyed your recent stay with us and we thank you for this great review; we really do appreciate it! You are so kind to mention our staff and they will be so happy to see that they helped to make your stay a good one. We sure hope you will consider returning again sometime, and we can't wait to welcome you back for another great stay.Thank you and happy travels,Alan / Rooms Division Manager

10/10 Excelente

Juliana Guadalupe

Le gustó: Limpieza y comodidad de las habitaciones
Excelente servicio! Aparte de la buena ubicación, muy muy confortable el hotel, muy limpio, la atención de los empleados excelente, definitivamente será mi hotel por elección cuando tenga que regresar.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Debra / GM, el 12 dic. 2022
Hi Juliana! Thank you very much for your recent stay and for taking the time to provide this review and valuable feedback. We are so happy to know that you enjoyed your stay with us! Hearing that you found our staff to be helpful and that you would return truly makes our day - thank you!We hope you will return to San Diego again sometime soon, and we look forward to welcoming you back!Warmest regards and happy travels,Debra / Head Pineapple

10/10 Excelente

Gisela Olivia

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
mejoe hotel!
El hotel nos encanto!. Muy comodo y en el centro de la ciudad. Lo unico malo es que hay mucha gente durmiendo en calle y drogados...
Se hospedó 3 noches en septiembre de 2022
Respuesta de Debra / GM, el 19 sept. 2022
Hi Gisela!Thank you very much for staying with us and we are so happy to see that you enjoyed your Hotel Z experience! We hope your future travel plans will bring you back our way again, and we can't wait to welcome you back for another great Hotel Z stay!Warmest regards and happy travels,Debra / Head Pineapple

10/10 Excelente

Carlos

Se hospedó 1 noche en agosto de 2022
Respuesta de Debra / GM, el 16 ago. 2022
Hi Carlos! Thank you so much for taking the time to provide this review and we are so happy to see that you enjoyed your recent stay with us here at Hotel Z! We sure hope you will make us your downtown San Diego boutique hotel of choice, and we can't wait to welcome you back for another wonderful Staypineapple experience again sometime soon! Warmest regards and happy travels, Debra / Head Pineapple

10/10 Excelente

Sergio A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación
Excelente servicio, agua y bebidas de cortesía, limpieza impecable y camas súper cómodas Me gustaría ofrecieran la opción de valet parking. Sin duda volvería
Se hospedó 3 noches en mayo de 2022
Respuesta de Debra / Head Pineapple, el 10 jun. 2022
Hi Sergio! Thank you so much for your recent stay and for taking the time to provide this great review; we really appreciate it! We are so happy to see that you enjoyed your stay with us, and we can't wait to welcome you back again sometime soon! Warmest regards, Debra / Head Pineapple

10/10 Excelente

LORENA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
muy buena idea los 10 dlls diarios para gastar en snacks, camas y almohadas deliciosas, todo muy bien.
Se hospedó 5 noches en abril de 2022
Respuesta de Debra S./GM, el 19 abr. 2022
Hi Lorena! Thank you so much for staying with us here at Hotel Z! We are so pleased to see that you enjoyed your Staypineapple experience, and we hope to have the opportunity of welcoming you back again sometime soon. Warmest regards and happy travels, Debra / Head Pineapple

10/10 Excelente

JOSE LUIS

Se hospedó 3 noches en febrero de 2022
Respuesta de Debra S./GM, el 22 feb. 2022
Hi Jose! Thank you for choosing Hotel Z for your recent stay and we are so glad you enjoyed your experience here with us! We hope you will consider making us your downtown boutique hotel of choice, and we look forward to the opportunity of welcoming you back soon! Warmest regards, Debra / Head Pineapple

10/10 Excelente

JUNNIOR

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente estadía
Excelente todo, habitaciones, lugar céntrico cerca de todo, la atención en recepción al llegar e incluso al hacer el check out.
Se hospedó 3 noches en febrero de 2022
Respuesta de Debra S./GM, el 9 feb. 2022
Hi Junnior! Thank you very much for choosing Hotel Z for your recent stay, and for taking the time to provide this great review; we truly appreciate it! We hope your future travel plans will bring you back our way again sometime soon. We look forward to the opportunity of welcoming you back again! Warmest regards and safe travels, Debra / Head Pineapple

10/10 Excelente

LESLIE BERENICE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien y el personal muy amable.
Se hospedó 1 noche en febrero de 2022
Respuesta de Debra S./GM, el 7 feb. 2022
Hi Leslie! Thank you very much for staying with us and we are so happy to know that you enjoyed your stay. Thank you for taking the time to provide this review and also for your kind comments about our staff. We hope your future plans will bring you back our way again and we look forward to welcoming you back again sometime soon! Warm regards, Debra / Head Pineapple

10/10 Excelente

Eduardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente experiencia en San Diego
Muy buena experiencia en San Diego. Las camas son buenísimas y la decoración del hotel muy bonita. La limpieza es buena y está muy bien ubicado el hotel. Lo único cuestionable es que no tiene negociación con algún estacionamiento cercano
Se hospedó 1 noche en noviembre de 2021
Respuesta de Debra S./GM, el 16 nov. 2021
Hi Eduardo, Thank you so much for your recent stay and also for taking the time to provide this great review. We are so pleased to know that you enjoyed your experience with us here at Hotel Z, and we hope you will return again sometime soon. We can't wait to welcome you back! Warmest regards, Debra S/Head Pineapple

10/10 Excelente

RAMON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Excelente hotel y excelente ubicacion
Se hospedó 1 noche en septiembre de 2021
Respuesta de Debra S./GM, el 27 sept. 2021
Hi Ramon, Thank you so much for choosing Hotel Z for your recent stay, and we are thrilled to see your 10 out of 10 review! We love seeing that you enjoyed your experience here with us and we can't wait to welcome you back again soon.

2/10 Terrible

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2021
Respuesta de Derrick A - Everything Supervisor, el 29 jun. 2021
We are sorry if your we did not meet your expectations. But if you would tell us a bit more about your experience, we may be able to address your concerns and do better next time. Thank you for your time.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2021
Respuesta de Derrick A, el 29 may. 2021
Thank you for your review! We appreciate it!

10/10 Excelente

Albano

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy Divertido
Siempre es genial quedarse ahi. Estas en Gaslamp y hay mucho que hacer, caminar y comer. Y el lugar definitivo el mejor del centro de san diego
Se hospedó 2 noches en abril de 2021
Respuesta de Keith, todo persona., el 28 abr. 2021
Gracias por la maravillosa reseña Albano.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2020
Respuesta de Hannah, Everything Person, el 20 jun. 2020
Thank you so much for your review! I hope you enjoyed your stay. Hannah Everything Person

10/10 Excelente

Gaston C

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nuestra estancia fue excelente y todo el personal super amables te hacen sentir como en casa. Mil gracias a Alan !!! Eres una magnifica persona!! 👍👍
Se hospedó 7 noches en marzo de 2020
Respuesta de Mat Anderson, General Manager , el 27 mar. 2020
Hola Gaston C, Es maravilloso ver tu reseña aquí. ¡Gracias! Lo siento, mi español no es bueno. Estoy usando Google Translate. Cuando te quedas aquí, estás en casa! Realmente apreciamos los cumplidos del personal y gracias por el agradecimiento a Alan. Me aseguraré de hacérselo saber. ¡Estará tan emocionado! ¡Gracias por quedarse con nosotros y espero tener la oportunidad de darle la bienvenida nuevamente!

10/10 Excelente

VA

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La localización y el acceso. Las instalaciones muy limpias y confortables. No me gustó que la habitación es muy pequeña y no pude apagar el aire.
Se hospedó 1 noche en febrero de 2020
Respuesta de Hannah T., el 26 feb. 2020
VA, ¡Gracias por tu comentario! Parece que pudiste aprovechar nuestra excelente ubicación, justo en el corazón del centro de la ciudad. Nuestro dedicado equipo de limpieza trabaja arduamente para garantizar que su habitación esté impecablemente limpia y fresca, con comodidades convenientes y ropa de cama de lujo. Lamento mucho que no estuvieras satisfecho con la habitación. Entendemos que nuestros huéspedes pueden tener diferentes preferencias, por eso ofrecemos una variedad de tipos de habitaciones y diseños que podrían ofrecer una estadía más amplia. Las unidades de aire acondicionado en cada habitación vienen equipadas con un modo "Automático", así como con los modos estándar "Encendido" o "Apagado". Nuestro experto Todo lo que a la gente le hubiera encantado ayudarlo con esto, siempre estamos aquí para garantizarle una estadía cómoda. Agradecemos sus comentarios y esperamos tener la oportunidad de darle la bienvenida nuevamente. Hannah T. Everything Person

8/10 Bueno

Rodney

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very noisy street side room. Next time will ask for a room on the other side. Room needs some maintenance, hook falling off the wall.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Terence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel Z is right I the heart of Gaslight area. Great places to dine and great attractions with in a few blocks. Stay pineapple has really fun vib, great robes, good in room coffee, big thick towels, and general welcoming atmosphere. Loved it.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Macio D

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Vibe
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Angie, Union

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great facility. Friendly staff. Easily accessible to everything in San Diego.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Seth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Debra / GM, el 15 abr. 2024
Hi Seth!Thank you very much for choosing to stay with us here at Hotel Z! We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back!Happy Travels,Debra / Head Pineapple

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pineapple Z is located perfectly allowing you to walk to anything near Petco park or the Convention Center. The hotel staff are very inviting and friendly, fast response times for requests and definitely have a sense of urgency, looking to help in any way possible. It should be noted if you haven't been around the homeless population much or aren't comfortable, the element is there. The San Diego police patrol is ever present and we had no issues. Anything you want is within walking distance or an easy hop on the metro.
Se hospedó 2 noches en abril de 2024
Respuesta de Debra / GM, el 15 abr. 2024
Hi Richard!Thank you for your thoughtful review. We're thrilled to hear that you found our location to be ideal for exploring the area around Petco Park and the Convention Center, and that you had a positive experience with our inviting and responsive hotel staff.We understand your point regarding the presence of the homeless population in the downtown area, and we're grateful that you felt secure with the local police patrol and experienced no issues during your stay.It's great to know that you were able to take advantage of the walkability to nearby attractions and the convenience of the metro for getting around. We are committed to helping our guests have a comfortable and enjoyable visit, and we're delighted we could meet that goal for you.We would love to welcome you back to Hotel Z for your next San Diego adventure. Thank you for choosing to stay with us and for the recommendation!Happy Travels and Warmest Regards,Debra / Head Pineapple

10/10 Excelente

Shawn

Very unique hotel. Me and the wife loved it
Se hospedó 2 noches en marzo de 2024
Respuesta de Debra / GM, el 8 abr. 2024
Hi Shawn!Thank you for your kind words! We're thrilled to hear that both you and your wife loved the uniqueness of our hotel. It's our pleasure to create a memorable experience for our guests, and knowing that we've made a positive impression on your stay is very rewarding. We look forward to welcoming you back for another visit soon!Happy Travels!Warmest regards,Debra / Head Pineapple

10/10 Excelente

coco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the location is awesome, right downtown. The staff is helpful and super friendly. You will have electrical bikes, umbrellas and more to be able to use while you stay there
Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / GM, el 3 abr. 2024
Hi Coco!Thank you for sharing your experience! We're thrilled to hear that you enjoyed our fantastic downtown location and found our staff to be helpful and super friendly. It's great to know that you took advantage of our complimentary amenities like the bikes and umbrellas during your stay. We hope to welcome you back to Hotel Z soon for another wonderful stay in San Diego!Thank you and happy travels!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Mesut

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Clean rooms. Central location
Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / GM, el 1 abr. 2024
Hi Mesut!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We sure hope you will return and we look forward to welcoming you back for another great Hotel Z stay sometime soon!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Bobbie L

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / GM, el 1 abr. 2024
Hi Bobbie!Thank you very much for staying with us here at Hotel Z and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Kelly

Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / GM, el 15 abr. 2024
Hi Kelly!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We are so happy to see that you had a great experience here at Hotel Z. We sure hope you will return and we look forward to welcoming you back for another great Staypineapple stay sometime soon!Warmest regards,Debra / Head Pineapple

6/10 Aceptable

Chuangming

Le gustó: Servicio y personal
No le gustó: Servicios
Amenity fee is not included during booking although they claimed all things in room, like the bottle water, unlimited coffee, drinks, etc., are free.
Se hospedó 4 noches en marzo de 2024
Respuesta de Debra / GM, el 25 mar. 2024
Hi Chuangming,Thank you very much for choosing to stay with us here at Hotel Z and we really appreciate you having taken the time to provide your valued feedback. The daily amenity fee includes high speed WiFi, streaming, unlimited in-room coffee/tea, a complimentary reusable water bottle and complimentary bike rentals as well. We sincerely apologize if the fee and what it included were note better explained to you and we will certainly take your feedback to heart as we work to improve processes and services here at Hotel Z.Thank you again and we sincerely hope you will consider another stay sometime in the future; we'd love to welcome you back and will strive to make your next stay a more perfect experience for you.Warmest regards,Debra / Head Pineapple

8/10 Bueno

Tammy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This location was next to the majority place's we wanted to go to by walking
Se hospedó 3 noches en marzo de 2024
Respuesta de Debra / GM, el 21 mar. 2024
Hi Tammy!We're so glad to hear that our location was perfectly situated for your needs, providing convenient access to the places you wanted to visit by foot. It's always a pleasure to hear when guests can make the most out of their stay by exploring nearby attractions with ease. Thank you for your kind words, and we look forward to welcoming you back the next time you're in the area!Happy Travels,Debra / Head Pineapple

10/10 Excelente

Desiree

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bed was super comfy. Really cute hotel. Definitely will stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / Head Pineapple, el 19 mar. 2024
Hi Desiree!We're so happy to hear that you found our beds super comfy and the hotel cute! Thank you for choosing to stay with us, and we're thrilled that you're planning to return. We look forward to your next visit and are committed to making it just as comfortable and enjoyable as the last. See you again soon!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Krysta

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / Head Pineapple, el 21 mar. 2024
Hi Krysta!Thanks so very much for choosing Hotel Z and for taking the time to provide this 5-star review for us; we sure do appreciate it! We hope you are already planning your next stay and we can't wait for the opportunity to welcome you back again sometime soon. Once a Pineapple, always a Pineapple!Thank You and Happy Travels!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Wendy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service. Clean and the amenities are wonderful. Lulu was the best and the staff is very knowledgeable with excellent recommendations. Can’t wait to come back!
Se hospedó 4 noches en marzo de 2024
Respuesta de Debra / GM, el 19 mar. 2024
Hi Wendy!Thank you for your excellent review! We're delighted to hear that you enjoyed our customer service, cleanliness, and amenities. It's wonderful to know Lulu made such a great impression and that our knowledgeable staff provided you with excellent recommendations. You are very kind to remember her by name and she'll be so happy to know that she helped to make your stay a great one! We're excited that you're already looking forward to coming back, and we can't wait to welcome you again soon for another fantastic stay!Happy Travels and Warmest Regards,Debra / Head Pineapple

10/10 Excelente

Paula

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / GM, el 21 mar. 2024
Hi Paula!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We sure hope you will return and we look forward to welcoming you back for another great Hotel Z stay sometime soon!Warmest regards,Debra / Head Pineapple

10/10 Excelente

ajaa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was lovely and the hotel is clean and well decorated. Very dog friendly. Would most definitely stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / GM, el 14 mar. 2024
Hi Ajaa!Thank you for your kind words! We're so pleased to hear that you found our staff lovely, the hotel clean and well decorated, and that you liked our dog friendly atmosphere. We're thrilled that you would consider staying with us again, and we most definitely look forward to your next visit. Thank you for choosing us and we sure hope to see you soon!Happy Travels and Warm Regards,Debra / Head Pineapple

10/10 Excelente

PAULINE

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super cute decor. The bed and pillow were so comfy!!i cant wait to stay there again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Debra / Head Pineapple, el 11 mar. 2024
Hi Pauline!Thank you so much for taking the time to provide this 5-star review; we really appreciate it! We're so glad you enjoyed the decor and found the bed and pillows to be super comfy, and i's really wonderful to know that you're already looking forward to another stay with us. We can't wait to welcome you back for more comfort and cuteness. See you next time!Happy Travels,Debra / Head Pineapple

10/10 Excelente

Steve

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great amenities
Se hospedó 3 noches en febrero de 2024
Respuesta de Debra/GM, el 5 mar. 2024
Hi Steve! Thanks so much for choosing Hotel Z and also for taking the time to provide this review; we really appreciate it! It's wonderful to see that you had a great experience, and we sure hope you will consider making us your downtown boutique hotel of choice. We can't wait to welcome you back sometime soon!Warmest regards,Debra / Head Pineapple

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms, nice amenities, friendly staff, convenient to many attractions in the area.
Se hospedó 2 noches en marzo de 2024
Respuesta de Debra / GM, el 5 mar. 2024
Hi Susan!Thank you for the positive feedback! We're pleased to hear you enjoyed the clean rooms, nice amenities, and friendly staff. It's great that you found our location convenient for exploring the local attractions. We hope to see you again soon for another pleasant stay with us! Once a Pineapple, Always a Pineapple! :)Warmest regards,Debra / Head Pineapple

8/10 Bueno

Hailey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like Hotel Z for the most part. Our room was fairly clean except the free water bottle had coffee splatters all over and the toilet had some little particles in it. My other complaint is the bathroom sink was draining very slow. The bed was comfy and cozy and clean and the room smelled nice. Unfortunately when we got there, weed was laying in the floor of the elevator stinking it up horribly, but was removed not too long after. The bikes were fun to use on Coronado island and the staff was very nice. Lots of homeless around the area but there were a lot of food options! I recommend Chick’nCone! There was a cvs right next door which is convenient. Going back to San Diego I would probably stay in La Jolla area instead but for two adults, it was a decent stay. I wouldn’t bring young children to stay here just because of the area.
Se hospedó 5 noches en febrero de 2024
Respuesta de Debra / GM, el 25 feb. 2024
Hi Hailey!Thank you very much for taking the time to share your valued feedback with us. We truly appreciate your detailed review and are delighted to hear that you found our beds comfortable and our staff friendly. We sincerely apologize for the cleanliness issues you encountered and the inconvenience caused by the slow-draining sink. We have addressed these issues with our housekeeping team to ensure they are rectified. We strive to provide an exceptionally clean guest room and we are very sorry we fell short for you.We also sincerely apologize for the weed odor you experienced in the elevator and we are glad to hear it was promptly addressed. We understand your concerns about the area and appreciate your kind words about the nearby food options.We hope you had a wonderful time exploring nearby Coronado Island on our complimentary bikes. Should your travels bring you back to San Diego, we would love the opportunity to welcome you again and provide you with a more perfect experience next time. Thank you again for choosing Hotel Z and we hope to see you soon!Warmest regards,Debra / Head PineappleTo start over, please type RESTART

10/10 Excelente

Iain, Rochdale

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and helpful staff.
Se hospedó 6 noches en febrero de 2024
Respuesta de Debra / GM, el 25 feb. 2024
Hi Iain!Thank you for choosing Hotel Z! We're so glad you found our staff to be friendly and helpful. Your positive feedback means the world to us, and we strive to make every guest's experience just as great as yours. Hope to see you again soon!Thank you and warmest regards,Debra / Head Pineapple

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Debra / GM, el 16 feb. 2024
Hi Emily! Thanks so much for your recent stay and we are thrilled to see that you enjoyed your Hotel Z experience!We sure hope you will consider making us your first choice whenever your travel plans bring you back to downtown San Diego again. We look forward to welcoming you back for another great Staypineapple stay!Warmest regards and happy travels,Debra / Head Pineapple

10/10 Excelente

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walkable, friendly staff, lots of great details. I would stay again!
Se hospedó 4 noches en febrero de 2024
Respuesta de Debra / GM, el 15 feb. 2024
Hi Sarah! Thanks so very much for choosing Hotel Z, and for taking the time to provide this 5-star review! We just love seeing that you enjoyed your experience, and that you found our location to be convenient (and the staff friendly; which is music to our ears!). The best part is hearing that you would stay again! We are here waiting with pineapple cookies and warm smiles, eager to welcome you back for another great Staypineapple stay!Thank you and happy travels,Debra / Head Pineapple