Miguel,I wanted to take a moment to thank you for filling out the survey on Hotels.com. Your feedback is greatly appreciated, and our goal is to ensure that all of our guests have a wonderful stay with us.I also wanted to thank you specifically for the 10/10 score. We are delighted that we could meet your expectations and provide you with an exceptional experience.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Max O.

Jamie,I want to express my gratitude for taking the time to leave a review on Hotels.com. We are grateful for your excellent rating and are thrilled you enjoyed your visit with us.

Muchas gracias por tan buen comentario, los esperamos la siguinte ves que visiten San Francisco. un placer tenerlos con nosotros.

Thank you so much for your kind words and survey. We are delighted to be your choice of hotel in San Francisco. Max.

Thank you so much for taking the time to complete our survey. Your feedback is invaluable to us, and we appreciate your willingness to share your thoughts.Your responses will help us to improve our services and make your experience even better. We will carefully review your feedback and use it to make changes that will benefit all of our guests.Max OcegueraDirector of Front Office

Karen, Muchisimas gracasi por el comentario. Es un placer paraq nosotros. Los vemos pronto.

Gracias Emmanuel por la increíble reseña!

Thank you so much for the amazing review! We hope to see you again the next time you are in San Francisco!

Thank you for the positive review! We hope to see you again!

Gracias!

Chris - Thank you very much for the 5 Star Review! We hope to host you again when your travels bring you back to San Francisco!Best regards,Sean GazeyGeneral Manager

Sarah,I would like to express my gratitude for taking the time to review our hotel and share your valuable feedback with us. Your feedback is highly appreciated and helps us to improve our services and ensure that our guests have the best possible experience.I am delighted to hear that you had a wonderful stay at our hotel and that you found the decor and cleanliness of our rooms to your satisfaction. We take great pride in providing our guests with a comfortable and welcoming environment, and it's always rewarding to hear that we have succeeded in our efforts.We are thrilled that you enjoyed our sipping hour and hope that you were able to take full advantage of the amenities we provide. It was an honor to have you as our guest, and we look forward to welcoming you back to our hotel in the near future.Thank you for choosing our hotel for your stay, and we hope to see you again soon.Best regards,Max O.

Swee Yen,Thank you very much for leaving a review on Expedia of your recent stay at our hotel. We were delighted to read that you had a pleasant experience and appreciate your rating of 4 out of 5.Your kind words about our centralized location near the financial district, restaurants, high-end shopping, and landmarks are greatly appreciated. We are thrilled that you found our location convenient and enjoyable.Thank you again for your review.Best regards,Max.

Joshua,Thank you for taking the time to share your feedback with us. We are thrilled that you enjoyed our complimentary sipping hour featuring our famous Gin martinis and that our hotel and staff met your expectations. We take pride in providing our guests with a comfortable and enjoyable experience, and we are glad that we were able to do that for you. Thank you for choosing to stay with us, and we hope to welcome you back soon.Sincerely,Max O.

Jeanine,Thank you for writing a review and giving us a perfect score. We are thrilled to hear that we were able to make your stay memorable and that we met your expectations. At our establishment, we always strive to provide the highest level of service and comfort to our guests, and it is gratifying to receive such positive feedback.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future.Best regards,Max.

Dean,Thank you for sharing your feedback with us. We value your opinion and are glad you had a comfortable and convenient stay with us. However, we apologize for the inconvenience caused due to the absence of housekeeping services during your three-night stay. I will look into this matter and bring it to the attention of our housekeeping department for further investigation.We also apologize for any inconvenience caused by the inconsistent internet connectivity during your stay. We contacted the WIFI support to reset the access points and ensure the internet works. We understand the importance of a stable and reliable internet connection and will try to address this concern.Once again, we thank you for choosing to stay with us and look forward to welcoming you back in the future.Sincerely,Max Oceguera

Glicelda,I want to thank you for taking the time to share your experience of your recent stay with us. We were delighted to hear that our staff was friendly and that our location was convenient for you. We are incredibly grateful for your excellent rating on Expedia, and it was a pleasure to have you as our guest.Best regards.Max

We appreciate the feedback regarding your recent stay at Galleria Park. It is delightful to hear that the staff has consistently met your expectations and that you encourage requesting a courtyard-facing room for guests who may be sensitive to street noise. We are committed to providing our guests a pleasant and comfortable stay and are thrilled to hear that you have had positive experiences with us. Thank you for choosing Galleria Park as your preferred place to stay when visiting the city for work. We look forward to welcoming you back soon.Sincerly.Max

Courtney,Thank you for taking the time to give us a fantastic score on Expedia with a rating of 5 out of 5. Our aim is always to provide the best possible assistance to our guests and ensure that their stay is memorable. I'm delighted to hear that your stay with us left a great impression.

Thank you for taking the time to complete our survey and giving us a perfect score! Your feedback on Hotels.com is highly appreciated. I am glad to hear that we could accommodate your early check-in request. We hope to have the opportunity to serve you again in the future!

Courtney,Thank you for taking the time to give us a great score on Expedia. We appreciate your feedback and are glad that our team was able to make a positive impression during your stay. We hope that you will choose to stay with us again on your next trip to San Francisco.Max.

Dear Guest, Thank you for taking the time to leave us a review on Expedia. We appreciate your feedback and are glad you had a positive experience during your stay with us. We also appreciate your rating of 4 out of 5 and will use your suggestions to improve our services. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,Max.

Thank you for leaving a review on Hotels.com and giving us a perfect 10 out of 10 score! We greatly appreciate your feedback and hope to continue providing you with exceptional service in the future.Regards,Max O.

Chidam,I would like to take this opportunity to express my gratitude for taking the time to share your feedback regarding your recent stay at our hotel. Your review is greatly appreciated and allows us to continually improve our services.We are delighted to hear that the hotel's convenient location, particularly its proximity to Union Square, was a highlight of your visit. Being situated within walking distance of the area's bustling activity is undoubtedly an asset.We understand that you were disappointed with the view from your room and offer our sincerest apologies that it did not meet your expectations. Please note that our location in the heart of downtown means that some rooms may have limited views due to neighboring buildings. We do our best to provide clear information about this on our website and reservation platforms, but we understand that it may not always be fully communicated.Our team is always available to assist you in finding the perfect accommodation for your future visits. Should you require any further information about room options that may offer better views, please do not hesitate to contact us.Once again, thank you for your valuable feedback. We hope that you had an enjoyable stay overall and look forward to welcoming you back again soon.Best regards, Max Oceguera

Kaori,Thank you for taking the time to answer our survey with Hotel.com and sharing your excellent feedback. We greatly appreciate your kind words and are thrilled you had a 10/10 experience with us. Your satisfaction is our top priority; we are always here to provide excellent service.We look forward to welcoming you back soon.Best regards,Max Oceguera

Alama,Gracias por tan buen comentario y por permitirnos servirle durante sus vacaciones y celebracion. Esperamos teneral de regreso enb su proxima visita.

Ivan,Thank you for taking the time to fill out the survey regarding your recent stay with us. We appreciate your valuable feedback. I understand that you encountered some issues with your reservation in our property. Sometimes third-party reservations can take some time to process or may have glitches with payment or names attached.Your feedback is important to us, and we will take it into consideration while reaching out to the third party to ensure that this situation doesn't happen in the future. We would like to apologize for the inconvenience caused, and we hope that you will give us another opportunity to make it right and show you our excellent customer service and ensure a pleasant and comfortable stay.Best Regards,Max O.

Kazunori,I wanted to take a moment to thank you for filling out the survey on Expedia. Your feedback is greatly appreciated, and our goal is to ensure that all of our guests have a wonderful stay with us.I also wanted to thank you specifically for the 5/5 score. We are delighted that we could meet your expectations and provide you with an exceptional experience.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Max O.

Cary,I'm glad to hear that you had a great experience at the hotel! It's always nice to find a place that exceeds your expectations and has everything you need for a comfortable stay. Thanks for sharing your positive feedback with us!

Ann,I wanted to express my gratitude for giving us a perfect rating of 10/10 on Hotels.com. Your review means a lot to us and it's great to know that we made a positive and lasting impression during your stay.We would be honored to have you stay with us again on your next trip to San Francisco.Thank you once again for your kind words and for choosing our hotel.Best regards,

James,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay with us and appreciated our friendly and conscientious staff. It is great to know that you found our hotel to be spotless and fresh-smelling, and that you were impressed with the updated rooms and common areas. We are glad that you found the beds comfortable and that you would most definitely return to our little gem.Thank you again for choosing to stay with us and for your rating of 10/10 on Hotels.com. We look forward to welcoming you back soon.Warm regards,