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Opiniones de Hotel Clariana

3.5 out of 5
Hotel Clariana
100 E. Santa Clara St, San Jose, CA

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 156 de 397 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 129 de 397 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 60 de 397 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 397 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 397 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

7.6/10

Servicios

7.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gregory

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was very cozy and we enjoyed our stay. The staff were very friendly and helpful. We will definitely stay there again.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Elaine

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Walking distance to SAP Center. Restaurants nearby.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Elizabeth, Menlo Park

Le gustó: Limpieza y servicio y personal
Front desk staff person was great. But the windows are not insulated so the noise from the street (and it’s a busy street) disturbed my sleep. And I had the pleasure of waking up at 6:30 w the garbage trucks outside. I would not stay here again. Especially for the price. Oh and the shower curtain had so much mildew it was gross
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Barbara

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The parking is behind building making it inconvenient to go inside. There is a lot of homeless hanging around making 2 woman uncomfortable. Ice maker is only on one floor and when I went to get ice there was probation officers looking for one of their tenants. You can only go onto floors with a card but anyone who has one can access floors.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Leilani

Se hospedó 2 noches en marzo de 2024

4/10 Malo

Shane

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Kenneth

Cool place.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Karen

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jacqueline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the bathroom lighting learning curve was steep. Too many buttons. The too soon on and too soon off was a problem. The bathroom shown on the bed and was sleep disruptive.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Janice

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Painting from wall fell on bed and glass shattered all over bed.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Donghan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
방음이 안되어 도로의 소음이 다들리고 방이 추워요.
Se hospedó 6 noches en marzo de 2024

8/10 Bueno

Hongwei

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the service is quite good.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Helen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff/management of the property were very warm and friendly. We had a very late check in (midnight) and were greeted warmly at the door by Tina. Parking was next door in a lot and is very secure. The reason I say very secure is because everyone time we parked after returning from somewhere someone, staff would come up to us and make sure that we were supposed to be parking there (you are given a pass on your dashboard). That may be annoying to some, but was great to us because that means they were serious about keeping the cars safe. The property is walking distance from SJSU and restaurants in the area. It was a little noisy Friday night because there is a bar across the street. Didn't bother us, but is good information if you don't like the college scene noise at night. Overall it was a good experience and we enjoyed the hospitality of the staff the most.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Ann

Le gustó: Limpieza, servicio y personal, servicios
Second time staying at Hotel Clariana. Great little hotel in Downtown San Jose. Excellent continental breakfast, lots of choices. Will stay again. Helpful and friendly receptionist. Room was very comfortable as a little heater was installed in the wall.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

YANMEI

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a gem of a hotel in Downtown San Jose. Receptionist was very friendly and helped me when I mislaid my key and she escorted me to my room. Will definitely stay again.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

andrea

No le gustó: Condiciones de la propiedad
while checking in the front office mention that the elevator was not in use, so we had to carry all our luggage 3 stories.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Kayla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The manager Tina was wonderful. She made sure we felt safe and had a very clean room. Neat historic feel!
Se hospedó 2 noches en enero de 2024

4/10 Malo

Trent

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Mark

Se hospedó 4 noches en enero de 2024

10/10 Excelente

Erica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A family business. All staff were very attentive to my needs. Very helpful in directing me to stores and eateries. Room was tended to everyday. Were very helpful in booking transportation. Nice continental breakfast. Hotel is older but well maintained and clean. Although I didn't drive, there was a parking lot next door. A very pleasant stay.
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to everything we needed to do!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Grant

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

thi thu thuy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
convenient and cleaness! great location
Se hospedó 3 noches en diciembre de 2023
Respuesta de TP, el 1 ene. 2024
Dear Thu ThuyIt was our pleasure having your family staying at our hotelThank you for your comments, give us more strength to do better serving our guest. Thank you for choosing Hotel Clariana. Hope to see you again. Warmest Regards.

10/10 Excelente

caesar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Andrew, Lawrenceville

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
There are many homeless in the area. The downtown is noisy due to the bar scene and homeless. For example, there was a person blowing a whistle for several hours late at night. The staff was very acommodating and service was good but the hotel is old. The bed was not comfortable and I could feel the plastic mattress protector.
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Jazmyn

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second time staying here. It’s a good choice for an affordable price.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extreme friendly, hospitable staff.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

SanFour

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location within walking distance to downtown. The morning staff who checked us in was excellent.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Joey

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en octubre de 2023

6/10 Aceptable

Rajat

No le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Diana

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Jessica

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Keenan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Kathleen

Viaje familiar
Our room was nice but the property was a bit run down and the area is getting a bit sketchy. Also our room AC was so loud that it made it very hard to sleep.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Tony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service, facilities, cleanliness and location. Comfy bed!
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Viaje de negocios
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Dipankar

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a horrible experience. The HVAC is so loud, the place is claustrophobic.. the staff is somewhat helpful, but the place is an overall dump. Too many homeless people around.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Pamela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was fantastic. Very friendly and accommodating, some of the loveliest hotel staff I’ve encountered! Clean and comfortable room, good selection for breakfast. It’s downtown in a big city, so expect unhoused people and the occasional whiff of weed outside. The interior is clean, safe, and doesn’t smell though :)
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Vamba

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bedbug
The service was good but woke up the next day went home and noticed a bunch of bit marks on my back. I am writing this review in discomfort.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Rooms looked a little tired and old and the aircon unit was so loud it couldn’t be on at night. Not the greatest area in hindsight with a lot of homeless around screaming and shouting at people. Staff were friendly and helpful and bed was comfortable and plenty of amenities in the room.
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Matti

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Matthew

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
The staff was very helpful and friendly.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Seems family owned and loved that!
We had a good stay. The place is pretty secure you can’t get inside the hotel w/o your keycard. We had an early flight but they were very accommodating with early check in. Its pretty close everything as well. The room was clean and had everything we needed. Overall, we had a good stay. I would definitely book again if I come to San Jose again.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Pedro

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Rayberg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good.
Se hospedó 6 noches en octubre de 2023

6/10 Aceptable

Leah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The place was fine. Nothing special. It was clean. Staff was friendly. The air conditioner is old and loud. When the room reached the right temperature, the AC would shut off with a thud and somehow it would trigger the bathroom light to turn on (which automatically turns on when you enter the room… maybe the thud triggered a motion sensor?). I was in the area for a conference and was busy all day so didn’t have a chance to communicate with the staff to rectify the situation. I didn't get much sleep the two nights I stayed here because of the AC and light situation.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was a little dated and the rooms were small but adequate. Wish I had known when I booked that it was paid parking. The location is in the middle of downtown and accessible to food, entertainment and much more by foot.
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023

2/10 Terrible

William

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clariana is the worst hotel I've stayed in. Soiled walls behind the toilet and dirty floors in the bathroom. Evening street noise is very loud and many vagrants hanging around. No dining facilities and the continental breakfast and coffee were terrible. At over US$200/night I recommend avoiding this hotel!!!
Se hospedó 1 noche en septiembre de 2023