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Opiniones de Pavilion Inn

2 out of 5
Pavilion Inn
1280 North 4th Street, Rosemary and 4th Street, San Jose, CA

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 299 de 904 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 304 de 904 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 159 de 904 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 73 de 904 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 69 de 904 opiniones" "

8.2/10

Limpieza

8.0/10

Servicio y personal

8.0/10

Servicios

7.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hernan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto la ubicacion , alejada
Se hospedó 3 noches en agosto de 2022
Respuesta de Guest Relations, el 10 ago. 2022
Hello Hernan, Thank You so much for your review, we appreciate your feedback and hope to see you again soon.

10/10 Excelente

jose luis

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
exelente servico
Se hospedó 1 noche en mayo de 2022
Respuesta de Guest Relations, el 10 may. 2022
Hello Jose Luis, Thank You so much for your review, we appreciate it and value your feedback, we are so happy to hear you enjoyed your stay with us and we hope we get the pleasure of seeing you again.

8/10 Bueno

Iván

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio y muy buen el lugar
Se hospedó 2 noches en diciembre de 2021
Respuesta de Guest Relations, el 31 ene. 2022
Hello Ivan, Thank you so much for your review, we are happy to hear you enjoyed your stay with us and hope to see you again when your travels bring you back to the Bay Area.

10/10 Excelente

Irma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2021
Respuesta de Guest Relations, el 19 ene. 2022
Hello Irma, Thank You so much for the wonderful rating, we appreciate hearing your feedback and are happy to hear you had a great experience staying with us, we hope to see you again soon.

10/10 Excelente

Enrique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel
Muy buen servicio y una limpieza muy buena tube muy buena estancia
Se hospedó 1 noche en noviembre de 2021
Respuesta de Guest Relations, el 21 nov. 2021
Hello Enrique, Thank You so much for the wonderful review, we are happy to hear you enjoyed your stay with us and we hope to see you again.

8/10 Bueno

Raul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me cómodo, confortable y limpio. La cama muy amplia y cómoda. Desafortunadamente tuvimos un apagón en 10 cuadras a la redonda que afectó el hotel y nos quedamos sin electricidad por unas horas pero o afecto la amabilidad no la comodidad ( solo un poco oscuro). Debería tener cafetería y desayuno
Se hospedó 1 noche en octubre de 2021
Respuesta de Guest Relations, el 23 oct. 2021
Hello Raul, Thank You so much for taking the time to post your review we appreciate hearing your feedback and hope to see you again when your travels bring you back to the area.

10/10 Excelente

Enrique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Guest Relations, el 16 sept. 2021
Hello Enrique, Thank You so much for the awesome rating, we appreciate hearing your feedback and are glad to hear your enjoyed your stay with us, we hope to see you again soon!

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Las camas
Se hospedó 1 noche en mayo de 2021
Respuesta de Guest Relations, el 9 may. 2021
Hello Anonymous, Thank You for posting your rating, we appreciate it, we are glad to hear you enjoyed your stay with us and hope we get the pleasure of seeing you again soon.

10/10 Excelente

RICARDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to rest!
The room and bed are HUGE! it has an adequate working space and the internet worked perfectly when required. Totally recommend this place.
Se hospedó 6 noches en mayo de 2018
Respuesta de Customer Relations, el 17 may. 2018
Hello Ricardo, Thank You for taking the time to post an awesome review, we are happy you were happy! Thank You for the recommendation also, we appreciate any and all feedback to let us know how we are doing. We would love to see you again when you are in the Silicon Valley area!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was great. Definitely coming back! Good price and costumers service
Se hospedó 1 noche en abril de 2018
Respuesta de Customer Relations, el 16 abr. 2018
Hello and Thank you for the awesome review. We are thrilled to hear everything met your satisfaction and look forward to seeing you again soon.

8/10 Bueno

Jorge

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It’s ok
Se hospedó 1 noche en diciembre de 2017
Thank You for your review Jorge, hope we see you again soon!

2/10 Terrible

Anthony

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It sucked period
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Monique

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent for the price
Se hospedó 1 noche en febrero de 2023
Respuesta de Guest Relations, el 25 feb. 2023
Hello Monique,Thank you so much for your review, we appreciate your feedback and hope to see you again.

10/10 Excelente

Randy

Se hospedó 1 noche en febrero de 2023
Respuesta de Guest Relations, el 13 feb. 2023
Hello Randy,Thank you so much! We thank you for your loyalty, see you soon!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2023
Respuesta de Guest Relations, el 30 ene. 2023
Hello Anonymous,Thank you so much for the awesome rating, we are so glad to hear you enjoyed your time with us, we hope we get the pleasure of hosting you again soon.

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
Disappointing
There was a " will return at ___ time" notice on the front door and it was locked. Luckily I came upon reopening but I don't think I've ever been to a hotel that does this, which is worrisome since people can be arriving at any time. Room was fine in terms of cleanliness. Shower didn't get that hot, it was barely hot enough to not feel cold. Heater was funky and kinda worked but didn't at the same time. Pretty important when it's cold and there's minimal covers on the bed. Overall, left a bad taste in my mouth. That was enough to realize I definitely don't need to come back.
Se hospedó 1 noche en enero de 2023
Respuesta de Guest Relations, el 25 ene. 2023
Hello Anonymous,Sorry to hear that having a sign at the front door telling guests what time front desk would return left a bad taste in your mouth, as you may not know, many businesses these days are short staffed and ask for patron's patience during this unfortunate time.If you were so uncomfortable in your room, a quick phone call to the desk could have taken care of any issues you were having so that your stay could be as comfortable and enjoyable as possible, please let front desk know of any issues you are experiencing immediately, not after check out. Thank You.

10/10 Excelente

Victor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Guest Relations, el 17 ene. 2023
Hello Anonymous,Thank you for the rating, we hope we can provide you with even more exceptional service on your next visit.

10/10 Excelente

Angelica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room and property was very clean. Comfortable furniture, lots of TV channels, quick and easy check in.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Guest Relations, el 3 ene. 2023
Hello Angelica,Thank you so much for taking the time to post your review, we are happy to hear you found your stay comfortable and enjoyable. We hope to see you again soon.

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Terrible service, room was okay.
The room itself was clean and comfortable - I got a 2 bed room. It was advertised as queen beds but they were full beds. It took me 30 minutes to check in because the staff wasn't very aware of what do to. She said I was lucky I got there when I did because she was about to go on break. She said she had worked there for years but there was an issue because she had never had to check-in someone with a service dog. Also she complained that I booked an accessible room and if and handicapped person needed a room, it wouldn't be available. But rooms are pre-booked so how would that even be a problem? Not comimg back just to never have to deal with that person again. Unprofessional and incompetent.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Guest Relations, el 26 dic. 2022
Hello Anonymous,Thank you for your feedback, if you were booked in an accessible room with 2 beds, the beds are double beds and advertised as such. I would like to hear more about your experience, please call the property and ask to speak to the Manager. Thank You.

2/10 Terrible

juan

Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Patrick

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2022
Respuesta de Guest Relations, el 12 dic. 2022
Hello Patrick,Thank You for the rating, we hope to see you again so that we may make your stay even more enjoyable and comfortable.

10/10 Excelente

Hirendeep

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well room was spacious and mattress are very good too. Amazing room .
Se hospedó 1 noche en noviembre de 2022
Respuesta de Guest Relations, el 21 nov. 2022
Hello Hirendeep,Thank You so much for your review, we appreciate it and are happy to hear you enjoyed your time with us, we hope to see you again soon!

8/10 Bueno

Alejandro

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

habtamu

Se hospedó 1 noche en octubre de 2022
Respuesta de Guest Relations, el 28 oct. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Kellii

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, updated, comfortable beds, refrigerator, microwave and plenty of parking.
Se hospedó 1 noche en octubre de 2022
Respuesta de Guest Relations, el 24 oct. 2022
Hello Kellii,Thank you so much for your review, we appreciate it and hope to see you again soon.

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love staying here always clean and friendly service.
Se hospedó 1 noche en octubre de 2022
Respuesta de Guest Relations, el 24 oct. 2022
Hello Christina,Thank You so much for your review, we appreciate it and are happy to hear you enjoyed your stay with us, we hope to see you again soon.

8/10 Bueno

Blanca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Jared

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Guest Relations, el 22 sept. 2022
Hello Jared,Thank You for your rating, we hope we will be able to make your next stay more enjoyable and comfortable.

6/10 Aceptable

LINDSAY

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
When I arrived to the hotel at 8 pm, the front door to the hotel was locked with a chain and there was a sign saying they would be back in a half hour. After hours of traveling after expecting the 24/7 front desk service, this was really upsetting. In the morning, I tried to stop in at 7 am to get the wifi password and the lock was there again!! The sign said they would be back at 6 am, so it had been locked for a long time. The room itself was reasonably nice and clean, but being locked out of the front desk service twice made me never want to stay there again.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Guest Relations, el 20 sept. 2022
Hello Lindsay,Sorry but we do not have a "chain" at the front doors, yes, front desk has a sign that they put up when they go to lunch or break, per California law, the clock on the door lets you know what time they are expected back. There is absolutely no "chain" at any time whatsoever.

2/10 Terrible

Silvia

Viaje familiar
No le gustó: Servicio y personal
I didn’t stay. The staff was rude, offensive, mocking. When I arrived I saw someone entering a red suv, didn’t say anything to me even watching me take my bags out the car. I get to door and locked with sign to return. I text chat expedia. Expedia calls the hotel and the woman leaves the suv to answer the phone. She unlocks door and has a super long face so I said expedia texted me they called was that them on the phone? She gave me attitude, I said I texted them as I’ve never showed up to a locked hotel and wasn’t sure what to do. She spoke to me like a rude angry mom would talk to a kid and said I’m all alone here. I just couldn’t stay where there’s only 1 female employee the whole night and she was so rude. I said I can’t stay here with your attitude and she said you’ve already been charged and can’t get your money back and laughed.
Se hospedó 1 noche en agosto de 2022
Respuesta de Guest Relations, el 23 oct. 2022
Hello Silvia,Yes, you did not stay as front desk was not accepting of the foul language you were using toward her and asked to you leave the property.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It a not a nice location , the first room they gave us was on the back side that backup to the freeway , there was a not so nice smell like a dead animal coming from the bushes .. requested a new room . Second room was ok , but there was a group of guys sitting in a truck smoking pot in the parking lot .. charged to much $$ for what you got . Will not stay again … The girl at the desk was very sweet and gave us a new room supposably the last one she had but yet the parking lot never looked as if the hotel was full ..
Se hospedó 1 noche en junio de 2022
Respuesta de Guest Relations, el 14 jul. 2022
Hello Anonymous, Sorry to hear that the guests sitting in their personal vehicle bothered you, the parking lot may not have looked full of cars but keep in mind not all guests bring their own vehicle. Sorry you did not enjoy your stay with us, we Thank You for your comments.

10/10 Excelente

Carmen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de Guest Relations, el 14 jul. 2022
Hello Carmen, Thank You so much for your rating, we appreciate your feedback and hope to see you again when your travels bring you back to the area.

8/10 Bueno

Riquelme

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Guest Relations, el 5 jul. 2022
Hello Riquelme, Thank You for your review, we hope to see you again to provide you with an even better experience.

10/10 Excelente

Edmund

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay in san jose
Super clean hotel. Rose at the front desk is a gem! Always very friendly
Se hospedó 1 noche en junio de 2022
Respuesta de Guest Relations, el 20 jun. 2022
Hello Edmund, Thank you so much for your review, we appreciate your feedback and hope to see you again soon.

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself was very nice and clean. I enjoyed my stay here ☺️
Se hospedó 1 noche en junio de 2022
Respuesta de Guest Relations, el 20 jun. 2022
Hello Kathleen, Thank you for your review, we are happy to hear you enjoyed you stay with us and hope to see you again when your travels bring you back to the area.

8/10 Bueno

Mario

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Aaron

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Guadalupe Herrera

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really good customer service
Se hospedó 2 noches en junio de 2022
Respuesta de Guest Relations, el 13 jun. 2022
Hello Guadalupe, Thank You so much for the 5 star rating, we appreciate it and are happy to hear you enjoyed your stay with us, we hope to see you again soon.

6/10 Aceptable

Michelle

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 6 noches en junio de 2022
Respuesta de Guest Relations, el 12 jun. 2022
Hello Muchelle, Thank you so much for your review, we appreciate it and hope we can make your next stay more enjoyable and comfortable.

8/10 Bueno

Isha

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Guest Relations, el 31 may. 2022
Hello Isha, Thank You so much for the rating, we hope we can provide you with an even better experience on your next visit.

10/10 Excelente

Wilfredo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Guest Relations, el 31 may. 2022
Hello Wilfredo, Thank you so much for the awesome rating, we appreciate it and hope to see you again when your travels bring you back to the area.

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant Stay
The lady who checked us in was super friendly. A few minutes after I got to my room, the front desk called to make sure everything was up to par in the room. Was staying with a friend so it was nice that the sink and mirror were outside of the bathroom so one of us could shower while the other was getting ready.
Se hospedó 1 noche en mayo de 2022
Respuesta de Guest Relations, el 12 jun. 2022
Hello Anonymous, Thank You so much for your review, we appreciate your feedback and hope to see you again when your travels bring you back to the area.

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very well appointed and clean room, especially for the price.
Se hospedó 1 noche en mayo de 2022
Respuesta de Guest Relations, el 10 jun. 2022
Hello Thomas, Thank You so much for your review, we appreciate it and are happy to hear you enjoyed your stay with us, we look forward to seeing you soon.

10/10 Excelente

steven

Se hospedó 1 noche en mayo de 2022
Respuesta de Guest Relations, el 23 may. 2022
Hello Steven, Thank You so much for your review, we are happy to hear you enjoyed your stay with us and we hope we get the pleasure of seeing you again soon.

10/10 Excelente

Yamell

Se hospedó 2 noches en mayo de 2022

8/10 Bueno

Krisna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Guest Relations, el 2 may. 2022
Hello Andrew, Thank You so much, we appreciate your feedback and hope to see you again.