Dear Nilza, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case, too. Your words of appreciation will be shared with the concerned individuals with encouragement for all. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management

Dear Antonio, Thank you for choosing Extended Stay America for your stay! We're delighted to hear that your experience was perfect. If you have any suggestions for improvement or anything specific you enjoyed about your visit, please feel free to share.We look forward to welcoming you back for another enjoyable visit.SincerelyHotel Management

Dear Juan, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management

Dear Christian, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management

Dear Jose, Thank you for your excellent summary of your stay at Extended Stay America. We are glad you enjoyed your time here. Our goal is to provide an exceptional experience for our guests, and we're so happy we hit our mark with our service and clean accommodation. Thank you for allowing us to be of service; we hope to have the pleasure of doing so again soon.Sincerely,Hotel Management

Dear Manuel, Thank you for reviewing your stay with us, and please accept our apologies for not delivering the flawless stay you deserve. We thank you for bringing the matter regarding the A/C unit to our attention. Although this is an isolated incident, we are sorry for the inconvenience caused. We will share your concerns with our maintenance team to inspect your suite for any lacking aspects and ensure our future guests do not encounter the same issues. We hope you will allow us another opportunity to host you again so we can show you the outstanding accommodation you should have received.Sincerely, Hotel Management

Dear Nicolas, Thank you for sharing your review of our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit. However, we failed to do so and we apologize for any concerns that may have kept you from having an outstanding stay. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management

Dear Daniel, thank you for your recent stay at Extended Stay America. We are happy you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a well-done job. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Sincerely,Hotel Management

Thank you for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay with us. That said, we are sorry for our housekeeping staff overlooked some of the areas in your room. We have shared your concern with them to ensure we are more diligent going forward. It would be our pleasure to host you again the next time you are in this area. Please come and see us soon. Sincerely, Hotel Management

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Dear Maria, Thank you for sharing your experience. We are glad you enjoyed your stay at Extended Stay America! Your feedback about the WiFi is valuable, and we'll work to make the access process more user-friendly. We appreciate your understanding and hope to welcome you back for another pleasant stay in the future!Sincerely,Hotel Management

Dear John, Thank you for sharing your experience at Extended Stay America. We are delighted you appreciated our clean, modern accommodations and comfortable amenities. However, we apologize for any noise disturbances you encountered; rest assured, we will explore ways to enhance sound insulation for a more tranquil stay. We value your feedback and hope to welcome you back soon for an even better experience.Sincerely,Hotel Management

Dear Donna, We are thrilled you found Extended Stay America clean, crisp, and welcoming! Maintaining a fresh and inviting environment is important to us, and your positive feedback motivates us to continue providing excellent service. Thank you for choosing us for your stay, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Humberto, Thank you for sharing your feedback at Extended Stay America. We are glad you found our hotel clean, comfortable, and conveniently located. However, we apologize for any inconvenience caused by the A/C cycling. Your comfort is important; we will address it with our maintenance team for improvement. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Scott, We sincerely apologize for the distressing experience you encountered during your stay. Your report of a cockroach in your room is deeply concerning, and we understand its impact on your comfort and peace of mind. Please accept our heartfelt apologies for the inconvenience caused. Rest assured, we take reports of pests very seriously and will immediately address this issue to prevent any recurrence in the future. Your feedback is invaluable, and we are committed to improving our services to ensure a more pleasant experience for all our guests. We hope you will consider giving us another chance to provide you with the exceptional service you deserve on your future travels.Sincerely,Hotel Management

Dear Edward, We are delighted you had a positive check-in experience at Extended Stay America. Your satisfaction is our priority, and we are glad you found the property, interior, and room to your liking. We appreciate your feedback regarding the fitness room and room amenities, and we will take this into consideration as we continue to improve our services. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management

Dear Jolene, We are thrilled you found your room at Extended Stay America clean and spacious! We appreciate your feedback regarding the hot water temperature and will certainly look into adjusting it for a more comfortable experience. Thank you for bringing this to our attention, and we hope to welcome you back soon for an even better stay!Sincerely,Hotel Management

Dear Marilyn, We are thrilled that you loved so much about staying with us, and we will certainly share your compliments with our entire staff! It was a true pleasure having you as our guest here at Extended Stay America, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management

Dear Joan, We are delighted you chose to stay with us at Extended Stay America. Your seamless check-in experience and comfortable rest mean everything to us. While you cannot review your experience, we believe you had a good rest for a short stay. Thank you for your stay, and we look forward to welcoming you back for another memorable visit.Sincerely,Hotel Management

Dear Dawn, We sincerely apologize for the inconvenience you experienced during your stay. It is disappointing to hear about the elevator issue and the lack of assistance. We take your feedback seriously and are working to address these issues promptly. Regarding breakfast, we understand your disappointment and will take your comments into consideration for future improvements. Your comfort and satisfaction are important to us, and we regret falling short of your expectations. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel management

Dear Sheila, We are thrilled to hear about your positive experience at Extended Stay America! It is wonderful that Lynn provided you with efficient and courteous service during check-in. We are delighted that you found your room clean and well-equipped, and we appreciate your kind words about our hotel. We look forward to welcoming you back on your next visit to the area, and we're glad you found our proximity to the airport convenient. Thank you for choosing to stay with us!Sincerely,Hotel Management