Thank you for your valuable feedback, Cristina! We are delighted you enjoyed your stay and look forward to welcoming you back for another excellent stay!

Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with our facilities and amenities. Ensuring a comfortable and well-equipped stay for our guests is our priority, and we regret that we fell short in this regard during your visit. We will address these issues promptly to improve our services. Your feedback is invaluable to us, and we hope to have the opportunity to exceed your expectations in the future.

We are so disappointed to see you could only rate your visit with us a 4. We hope you will consider staying with us in the future so we can offer you an improved experience!

Thank you for staying with us Sergio!

Thank you for your excellent rating, Carlos! We appreciate your loyalty and hope to welcome you back soon for another excellent stay.

Thank you for your 4 star rating, Carlos! We hope that the next time you visit we earn a 5 star rating from you!

Thank you, Eduardo. We are delighted you enjoyed your stay and hope to welcome you back soon!

We appreciate your feedback and hope that as improvements are made you'll give us another chance to provide you with an exceptional experience.

We are so happy you found our location to be ideal for your Disney vacation! Thanks for your feedback and we hope you'll visit us again the next time you have lodging needs in our area.

Thank you for your 8 star rating, Marco! We hope to have the chance to earn a 10 star rating from you the next time you have lodging needs in our area. Thanks for your loyalty!

Sonia, we are delighted you enjoyed your stay and hope to welcome you back soon. Thank you for your loyalty!

Thank you so much for your review! We appreciate all of your kind remarks but sincerely apologize for the inconvenience you experienced with your shower curtain. We appreciate you and hope to welcome you back soon.

Marion, we appreciate your input and sincerely apologize for the deficiencies you experienced during your stay. We are glad to hear the staff was responsive to your needs! Thanks again we we hope we have the chance to change your opinion on a future visit.

Thank you, Imelda! We are so happy you enjoyed the view and your stay overall!

Juan, we are sorry that you were not able to rate us higher. We would love to hear your specific feedback to know where we need to improve.

Maria, we are very shocked and disappointed to hear about your experience. This is definitely not typical and is not up to our standards. Please accept our sincere apologies. We hope you will give us another opportunity to serve you in the future.

Gaston, thank you for your feedback. We are sorry to hear about the wait time for the cooked to order eggs. We strive to have our breakfast line moving quickly but sometimes we miss our goal. We hope you will give us another opportunity to provide an exceptional experience for you.

Hi. Marveya, please let us know the details of your billing issue so we. can take care of this. Thank you!

Thanks for your rating Fabiola! We are delighted you enjoyed your stay and hope to see you again soon.

Hi Carlos, We are elated to learn you enjoyed our breakfast service, courtesy beverages, spacious guest rooms, and pool area! Thank you for taking the time to share this perfect rating of your stay here at Embassy Suites by Hilton Santa Ana Orange County Airport. We look forward to serving you again in the future.

Gracias por tomarse el tiempo para compartir sus comentarios, Josefina. Si bien nos complace que haya disfrutado de su tiempo con nosotros, lamentamos informarle que su experiencia fue algo menos que perfecta. Nos mantenemos en un estándar más alto, por lo que nos aseguraremos de analizar sus inquietudes con los miembros adecuados de nuestro equipo para que podamos mejorar en el futuro. Esperamos recibirlo nuevamente para poder compartir con usted la experiencia de alto calibre a la que nuestros huéspedes están acostumbrados.

We appreciate the feedback, Obdulia. We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves. Thank you again for sharing your thoughts with us.

Agradecemos los comentarios. Estamos decepcionados de que su estadía con nosotros no haya sido ideal. Es lamentable que haya notado una disminución en la calidad de nuestros alojamientos. Nos preocupamos por la comodidad de nuestros huéspedes, por lo que abordaremos sus inquietudes con nuestro equipo en el futuro. Esperamos tener la oportunidad de volver a recibirlo pronto para una experiencia más positiva.

We're delighted to hear that you found our staff friendly, rooms clean and spacious, and breakfast enjoyable during your stay with us. Providing a positive experience for our guests is always our top priority, and we're glad that we could meet your expectations in these aspects. Should you have any further feedback or if there's anything else we can do to enhance your future stays, please feel free to let us know. We appreciate your kind words and look forward to welcoming you back again soon!

Natalie, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your spacious room, comfortable bed, delicious breakfast, and the indoor pool during your stay. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please let us know.

We're thrilled to hear that you had a wonderful experience during your stay, Irina! If there's anything specific that stood out to you or any staff member who went above and beyond, we'd love to hear about it. Your feedback helps us ensure that every guest has a fantastic stay.

Thank you for your positive feedback, Angel! We're glad to hear that you found our staff friendly and the facility inviting. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back again soon!

Erin, we are so sorry to hear about the condition of your room. Thank you for recognizing our staff's efforts to assist you during your stay. Your feedback is important to us, and we will address the issues you mentioned to ensure a better experience for our guests in the future. If you decide to give us another chance, we hope to provide you with a much-improved stay.

Sonia, we appreciate your 5-star rating and are happy to hear you felt at home with us! We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

We appreciate your rating but are very sorry we didn't meet your expectations. We hope you'll give us another opportunity to provide you with a better stay and earn your loyalty.

We apologize for the inconvenience you experienced during your stay. Your feedback regarding the property's condition, including the pool area and breakfast buffet, is valuable to us, and we will address these issues with our team to ensure improvements are made. We appreciate your patience and hope to have the opportunity to welcome you back in the future with a better experience.

We're delighted to hear that you found our location convenient. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

Thank you for your kind words! We're thrilled to hear that you enjoyed the beautiful lobby, central area, and cool elevators. We're glad you enjoyed the breakfast with cooked-to-order omelets and the nice happy hour. We take pride in our beautiful building and strive to provide a wonderful experience for all our guests. We hope to welcome you back soon for another enjoyable stay!

Thanks for your rating, Myra! We hope to provide you with an even better experience the next time you visit us.

We're truly sorry to hear about your disappointing experience during such a difficult time. It's unacceptable that your requests for basic amenities weren't met, and we apologize for the inconvenience and frustration it caused. We'll ensure that your feedback is shared with the relevant teams to prevent similar issues from occurring in the future. Please accept our sincere condolences for your loss, and thank you for bringing these issues to our attention.

Thank you for your feedback, Kaitlin. We hope to welcome you back for an even better visit.

Scott, we appreciate your feedback. We apologize for the inconvenience caused by the full trash receptacles and inoperable ice machines. Your comments have been noted, and we will address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing these matters to our attention.

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Thanks, Latorsha. We appreciate your 5 star rating and are delighted you enjoyed your stay. We hope to welcome you back to our hotel the next time you have lodging needs in our area. Thanks again!

Juan, we're deeply sorry to hear about the inconvenience you experienced during your stay. Your comfort and satisfaction are of utmost importance to us, and we apologize for falling short of your expectations. We have taken note of your feedback regarding the fire alarms, cleanliness issues, and the condition of the sofa bed mattress, and we will address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more pleasant stay.

We appreciate your feedback and are sorry to hear you were disappointed in your stay. We hope to have the opportunity to provide you with a better experience on a future stay.

Maria, thank you for the positive rating! We're delighted to hear that you had a great experience during your stay. If there's anything else we can assist you with or if you have any feedback to share, please feel free to let us know.

Thank you for your feedback! We appreciate your loyalty and hope to have the opportunity to welcome you back soon.

Thank you for sharing your feedback regarding the parking situation. We apologize for the inconvenience you experienced in finding a spot, especially late at night. Your input is valuable, and we appreciate your understanding as we work to find a resolution to this issue.

We're sorry to hear that your experience fell short of expectations. We appreciate your feedback and apologize for any inconvenience caused during your stay. If there are specific issues you'd like us to address or if you have any further feedback, please feel free to let us know. We strive to improve and hope to have the opportunity to better serve you in the future.

Thank you for your feedback. We appreciate your compliments on our breakfast. We apologize for any inconvenience caused by the condition of the rooms. Rest assured, we are taking steps to address your concerns and improve the quality of our accommodations. We hope to have the opportunity to welcome you back and provide a better experience in the future.