Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 169 de 509 opiniones" "
10 - Excelente
169
Puntuación de 8, es decir, Bueno. Basada en 156 de 509 opiniones" "
8 - Bueno
156
Puntuación de 6, es decir, Aceptable. Basada en 104 de 509 opiniones" "
6 - Aceptable
104
Puntuación de 4, es decir, Malo. Basada en 41 de 509 opiniones" "
4 - Malo
41
Puntuación de 2, es decir, Terrible. Basada en 39 de 509 opiniones" "
2 - Terrible
39
7.8/10
Limpieza
8.0/10
Servicio y personal
7.2/10
Servicios
7.4/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Nancy
24 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent.
Nancy
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management , el 27 jul. 2023
Hello Nancy.Thank you for sparing a few moments out of your busy schedule to let us know how we did during your stay. We are honored to have received high praise and hope we were able to make your stay memorable. We hope to see you again if you're back in the area! Best regards,
10/10 Excelente
Evaristo
Viaje de negocios
27 oct. 2022
Le gustó: Limpieza y servicio y personal
Buen servicio al cliente y limpieza
Evaristo
Se hospedó 1 noche en octubre de 2022
Respuesta de Gestión Hotelera, el 29 oct. 2022
Hola Evaristo.La satisfacción de los huéspedes es algo por lo que nos esforzamos todos los días y apreciamos mucho sus comentarios. ¡Nos complace saber que el personal pudo brindarle una excelente estadía! Esperamos haber dejado una impresión positiva y que nos honre con otra reserva en el futuro. ¡Nos encantaría recibirte de nuevo!
6/10 Aceptable
Cliente verificado
4 may. 2021
Cliente verificado
Se hospedó 1 noche en mayo de 2021
Respuesta de Hotel Management , el 14 may. 2021
Hello. Thank you for your feedback. We hope you've enjoyed your stay and will decide to stay with us again in the future.
Best regards,
8/10 Bueno
Nancy
19 jul. 2019
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Lo unico malo fue las camas de la habitacion.estaban muy mal
Nancy
Se hospedó 2 noches en julio de 2019
8/10 Bueno
Cliente verificado
23 abr. 2019
Le gustó: Limpieza y condiciones de la propiedad
La ubicacion es muy buena. Al lado de la playa y el parque de diversiones. Buen precio
Cliente verificado
Se hospedó 1 noche en abril de 2019
Respuesta de Vijay Panchal, el 25 abr. 2019
Thank you for your feedback! We are always happy to hear our guests had a pleasant stay with us.
8/10 Bueno
Antonio
23 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pues el hotel esta en muy buena ubicación..cerca de la playa..lo unico que le hace falta es q tenga alberca..dentro de la comida y tranquilidad esta muy bien...
Antonio
Se hospedó 1 noche en abril de 2019
Respuesta de Vijay Panchal , el 25 abr. 2019
Thank you for being our guest. We are very happy to hear you had a good experience with us. We hope to see you again during your next stay.
10/10 Excelente
Samantha, Folsom
Viaje familiar con niños
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very nice and informative. Room accommodated our family of 4 comfortably. Had two separate rooms with bathroom in middle. Easy walk to the boardwalk 7 min.
Samantha
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Rebecca
14 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice for a quick stay
Rebecca
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management , el 14 may. 2024
Hello Rebecca.Thank you for making the decision to share your thoughts with us. We truly appreciate your feedback so we may know whether our commitment to excellent service is being met with all our guests. It's great to learn we earned a perfect score from you during your stay! We hope to see you again and we aspire to create another wonderful stay for you!Sincerely,
10/10 Excelente
Colleen
13 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved that we had two beds and two rooms.
Colleen
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Management , el 14 may. 2024
Hello Colleen.Thank you for taking the time to give us some valuable feedback. We are thrilled to learn that our two-bedroom suite was perfect for your trip. We hope we will have the honor of being your host again in the future!Best regards,
10/10 Excelente
Marian
Viaje familiar
12 may. 2024
Le gustó: Servicios
Spacious clean room. Great shower pressure! Close to boardwalk. Friendly staff.
Marian
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management , el 14 may. 2024
Hello Marian.Thank you for a perfect score rating on your stay at Riverside Inn & Suites! We are glad you enjoyed your stay at our establishment. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We hope we've gained your trust and you will decide to book with us again for your next visit to Santa Cruz.Sincerely,
10/10 Excelente
Michelle
Viaje de negocios
12 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff. Come stay here often when in town to work.
Michelle
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Management , el 14 may. 2024
Hello Michelle.Thank you so much for your loyalty and for choosing to stay with us during your visits to Santa Cruz! We're thrilled you've had consistently positive experiences with us, from our kind and helpful staff to our quiet, clean rooms and comfortable beds. Your satisfaction is our priority, and we're delighted to have earned your trust as your preferred accommodation in the area. We look forward to welcoming you back for many more enjoyable stays in the future! Sincerely,
10/10 Excelente
Rosanna
Viaje en pareja
7 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is very cute. Towels and linens immaculately clean. Clean and safe, well located, friendly staff!
Rosanna
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management , el 14 may. 2024
Hello Rosanna. Thank you for your glowing review! We are so happy to hear that we were able to make your stay memorable. Our team works hard to ensure that every guest feels welcomed and cared for, so it's great to know their efforts made a positive impression on you. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We hope to welcome you back for another great stay soon! Thank you again for your kind words and we hope we will have the honor of hosting you again for any future stays in Santa Cruz.Sincerely,
10/10 Excelente
Michelle
6 may. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Michelle
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Management , el 14 may. 2024
Hello Michelle. Thank you for your optimistic rating! We hope we have left a positive impression and you will decide to book with us again in the future. We'd be honored to continue to host you! Sincerely,
10/10 Excelente
Danielle
Viaje en pareja
28 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked how friendly the staff was very welcoming to have. The clean rooms and how cozy the room was a big plus for me. Very close to walk downtown and Santa Cruz Beach Boardwalk. I highly recommend staying here. I will return.
Danielle
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management , el 29 abr. 2024
Hello Danielle. Thank you for your glowing review! We are so happy to hear that we were able to make your stay memorable. Our dedication to providing excellent service and our guests' satisfaction is our priority. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. Your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to hosting you again for your next visit to Santa Cruz!Sincerely,
10/10 Excelente
stacy
Viaje en pareja
23 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in employee was super friendly, room was clean and it’s walking distance to the boardwalk
stacy
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management , el 27 abr. 2024
Hello Stacy.Thank you for your positive feedback! We're delighted to hear that you had a great experience with our staff and enjoyed your stay with us. We strive to provide efficient service and ensure our guests have a comfortable stay. We look forward to welcoming you back on your next visit!Best regards,
8/10 Bueno
Elizabeth
Viaje en grupo
22 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Decent place for a 1 night stay !
Nice people. 😁
Elizabeth
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management , el 22 abr. 2024
Hello Elizabeth.Thank you for making the decision to review your stay at Riverside Inn & Suites. We are glad you enjoyed your stay at our hotel! Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We hope you will decide to book with us again. We would love to host you again for your next visit to Santa Cruz.Sincerely,
8/10 Bueno
Chrissy
5 abr. 2024
Le gustó: Condiciones de la propiedad
Chrissy
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management , el 7 abr. 2024
Hello Chrissy.Thank you for spending a few moments to rate your stay at Riverside Inn & Suites. We are glad to learn you enjoyed your stay at our establishment! We would love to host you again for your next visit to Santa Cruz; we aspire to create another wonderful stay for you!Best regards,
6/10 Aceptable
yong yee
Viaje en pareja
29 mar. 2024
Was right nxt to the street, you can hear traffic all night, walls are thin and can hear other people in the room nxt door conversating
yong yee
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management , el 31 mar. 2024
Hello Yong Yee.Thank you for taking the time out of your busy schedule to give us some feedback. We apologize if any street noise caused a disturbance during your stay. The room you booked, our budget room, is facing the street side and there are photos as well to show the proximity of the rooms to the street. We want our guests to know the difference between our budget queen rooms and our standard queen rooms so they may make a well informed decision before booking their room. We apologize if this was not made clear. We hope we will have another opportunity to host you so we may improve your impression of Riverside Inn & Suites. Best regards,
8/10 Bueno
Sylvia
Viaje familiar
22 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Pleasantly surprised that there was two separate rooms with doors and separate ac. It was very quiet and clean especially for the price. Within walking distance from the Broadwalk.
Sylvia
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management , el 24 mar. 2024
Hello Sylvia.Thank you for taking the time to give us some valuable feedback. We are thrilled to learn that our two-bedroom queen suite was perfect for your trip! Creating a comfortable and enjoyable atmosphere for our guests is our priority, and we're thrilled that we could contribute to your satisfaction. We appreciate your kind words and look forward to the opportunity to host you again. Thank you for choosing Riverside Inn & Suites. We hope we will have the honor of being your host again in the future.Sincerely,
10/10 Excelente
Julio
18 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like it
Julio
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management , el 18 mar. 2024
Hello Julio.We are so happy to hear that we were able to make your stay memorable. We are dedicated to providing excellent service and our guests' satisfaction is our priority. Your review reaffirms the hard work we put in every day. Thank you again for your kind words and we hope we will have the honor of hosting you again for any future stays in Santa Cruz.Best regards,
10/10 Excelente
Adam
Viaje de negocios
22 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel for the price and location. Liked the setup with the bedrooms between the bathroom. Couldnt ask for much more.
Adam
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management , el 23 feb. 2024
Hello Adam.Thank you for taking the time to give us some valuable feedback. We are thrilled to learn that our two-bedroom queen suite was perfect for your trip! Creating a comfortable and enjoyable atmosphere for our guests is our priority, and we're thrilled that we could contribute to your satisfaction. We appreciate your kind words and look forward to the opportunity to host you again. Thank you for choosing Riverside Inn & Suites. We hope we will have the honor of being your host again in the future. Sincerely,
10/10 Excelente
Andrea
18 feb. 2024
Andrea
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management , el 23 feb. 2024
Hello Andrea. Thank you for a perfect score rating on your stay at Riverside Inn & Suites. We are glad you enjoyed your stay at our hotel! We would love to host you again for your next visit to Santa Cruz; we aspire to create another wonderful stay for you!Sincerely,
10/10 Excelente
Ryan
Viaje en pareja
15 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice! would stay again!
Ryan
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management , el 16 feb. 2024
Hello Ryan.Thank you for your glowing review! We are so happy to hear that we were able to make your stay memorable. We are dedicated to providing excellent service and our guests' satisfaction is our priority. We're honored that we could contribute to your satisfaction! We look forward to the opportunity to host you again. Thank you for choosing Riverside Inn & Suites.Sincerely,
8/10 Bueno
Bruce
10 feb. 2024
Bruce
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management , el 11 feb. 2024
Hello Bruce.Thank you for sparing a few moments out of your day to share your experience with us. We work tirelessly to ensure our guests experience the best hospitality and reviews such as yours lets us know we are meeting our goal. We appreciate you staying with us and hope you will honor us with another booking in the future. Sincerely,
6/10 Aceptable
Brittany
15 ene. 2024
Brittany
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management , el 18 ene. 2024
Hello Brittany.Thank you for taking a few moments out of your day to rate your stay. We are happy to hear you had a pleasant time at Riverside Inn & Suites. We strive to provide efficient service and ensure our guests have a comfortable stay. We look forward to welcoming you back on your next visit!Best regards,
6/10 Aceptable
Michel
11 ene. 2024
Michel
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management , el 13 ene. 2024
Hello Michel.Thank you for sparing a few moments to rate your stay with us. We hope you will consider booking with us again so we may improve your experience at Riverside Inn & Suites. Sincerely,
10/10 Excelente
John
7 ene. 2024
Le gustó: Servicios
John
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management , el 8 ene. 2024
Hello John.Thank you for taking time out of your busy schedule to review your recent stay. We are honored by your perfect rating! We strive to give all our guests a pleasant stay and to learn we met our goal is the highest honor we may receive. We hope to see you again soon!Sincerely,
6/10 Aceptable
Patricia
30 dic. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The staff are very accommodating but the rooms are musty with mold and since they allow smoking outside of the rooms, I would not classify it as non-smoking facility.
Patricia
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management , el 5 ene. 2024
Hello Patricia.Thank you for sparing a few moments out of your day to share with us your feedback. Although we are honored to have had the opportunity to host you, we are disappointed to learn your room was not up to our usual standard. We will ensure our housekeeping team is aware of your comments so they will be more conscious of this going forward. In regards to whether or not we are a smoke-free property, we are not. We are so sorry there was confusion regarding our designated smoking areas. Thank you again for your time.Sincerely,
10/10 Excelente
Cliente verificado
Viaje familiar
3 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and nice, great location
Great service at check in. Really friendly and accommodating. The hotel had parking and was in a perfect location, right in between downtown and the boardwalk. I'll stay here again for sure.
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management , el 23 dic. 2023
Hello valued guest.Thank you for rating your stay as a perfect 10 out of 10! We are thrilled to receive such high praise from you! We work hard to provide our guests with an immaculate stay and to learn we made your stay memorable is the best compliment we can receive! We hope to see you again!Best regards,
10/10 Excelente
Elizabeth
3 dic. 2023
Elizabeth
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management , el 23 dic. 2023
Hello Elizabeth.Thank you for rating your recent stay with us. We are honored to receive a perfect rating! We hope we made your stay memorable and you will decide to book with us again in the future. We'd love the opportunity to host you again!Sincerely,
10/10 Excelente
Anne
Viaje en pareja
23 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is an inexpensive option and is also clean, functional, and good parking.
Anne
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management , el 23 dic. 2023
Hello Anne.Thank you for choosing to stay with us and for sharing your positive feedback. We are happy to learn we were able to provide you with an excellent stay. We hope to see you again if you are back in the area! We'd love to continue to host you!Best regards,
10/10 Excelente
john
11 nov. 2023
Le gustó: Servicio y personal
john
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management , el 23 dic. 2023
Hello John.Thank you for sparing a few moments out of your day to let us know your experience at Riverside Inn & Suites. We appreciate your feedback and hope you consider staying with us again if you are back in the area. Best regards,
10/10 Excelente
Nicole
1 nov. 2023
Nicole
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 23 dic. 2023
Hello Nicole. Thank you for deciding to rate your stay. We are thrilled to learn we provided you with an excellent stay! We hope you will consider staying with us again in the future!Sincerely,
8/10 Bueno
Thomas
23 oct. 2023
Le gustó: Limpieza y comodidad de las habitaciones
Thomas
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 23 oct. 2023
Hello Thomas.Thank you for taking a few moments to rate your stay. We are pleased to learn you had a pleasant time at Riverside Inn & Suites! We hope to see you again if you're back in the area. We're eager to welcome you back! Sincerely,
10/10 Excelente
Samantha
23 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Samantha
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 27 oct. 2023
Hello Samantha.Thank you for taking the time to leave a review. We are honored by your perfect rating! We are dedicated to providing excellent service and our guests' satisfaction is our priority. Your review reaffirms the hard work we put in every day. Thank you again for your kind words and we hope we will have the honor of hosting you again for any future stays in Santa Cruz.Sincerely,
2/10 Terrible
Jordean
Viaje familiar
23 oct. 2023
No le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was filthy. Everything was run down and the smelled terrible or broken. The room was right on the road and had a lot of road noise. The ac was loud and made a loud humming noise. The bed was terribly uncomfortable and we had to take the comforter off because it smelled so bad. Probably the worst hotel experience ever
Jordean
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 23 oct. 2023
Hello Jordean.While we are glad that you chose to stay with us, we are dismayed to hear about your unfortunate experience. We will ensure that our housekeeping team is aware of your comments, and is more conscious of this going forward. We hope you give us another chance to serve you and leave a better impression next time. Thank you for your time. Best regards,
10/10 Excelente
Elizabeth
22 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place is clean and the staff were nice !
Elizabeth
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 22 oct. 2023
Hello Elizabeth.Thank you for deciding to share your feedback. We are happy to learn we made your stay memorable! We hope your pleasant stay at Riverside Inn & Suites will have you considering staying again. We'd love to continue to host you!Sincerely,
10/10 Excelente
Harinder
Viaje en grupo
21 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Harinder
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management , el 22 oct. 2023
Hello Harinder.Thank you for leaving a perfect score! We are honored! We hope you will decide to stay with us again if you are back in the area. We're eager to welcome you back!Best regards,
8/10 Bueno
Nicole
5 oct. 2023
Nicole
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 7 oct. 2023
Hello Nicole.Thank you for reviewing your stay. Knowing that you enjoyed your time with us surely makes our day! We truly appreciate your positive rating and hope you will stay with us again soon! Sincerely,
10/10 Excelente
Alice
4 oct. 2023
Le gustó: Limpieza y servicio y personal
Alice
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 7 oct. 2023
Hello Alice.Thank you for sparing a few moments out of your day to give us a rating. We are so pleased we were able to make your stay memorable. We hope you will decide to book with us again if you are back in the area! Best regards,
8/10 Bueno
Robin
3 oct. 2023
Robin
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management , el 27 oct. 2023
Hello Robin.Thank you for sparing a few moments to rate your stay. We are thrilled to learn you had a pleasant stay at Riverside Inn & Suites. We hope you will consider booking with us again. We'd love to welcome you back to Santa Cruz!Best regards,
8/10 Bueno
Jared
30 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jared
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 30 sept. 2023
Hello Jared.Thank you for taking a few moments to rate your stay. We are so glad you enjoyed your room! We hope you will decide to book with us again. We'd love the opportunity to continue to host you! Best regards,
10/10 Excelente
Greg
26 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location. Easy 1/2 mile walk to the beach or roller coasters, or even Trader Joe’s and downtown. Some road noise during the day but not much at night. I think I’m a light sleeper and had no problem sleeping. Bed was comfortable, ac worked great. I like being able to have my car right outside the door. I’d recommend and stay here again if I’m in need of a room in Santa Cruz.
Greg
Se hospedó 5 noches en septiembre de 2023
Respuesta de Hotel Management , el 30 sept. 2023
Hello Greg.Thank you for deciding to review your stay. We are honored to receive such a positive review! Guest satisfaction is one of our top priorities and to learn we were able to achieve this during your stay is the best compliment we can receive! We hope to see you again if you are ever back in the area; we'd love to continue to host you! Sincerely,
10/10 Excelente
leeann
Viaje en pareja
25 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really enjoyed this facility. It was walking distance to several dining spots, as well as the concert venue we came for (the catalyst atrium). The hotel was very clean and quiet. I appreciated that they supplied earplugs but they weren’t even necessary!! The staff was extremely friendly. It was such an easy walk to the boardwalk and pier. I will definitely stay here again.
leeann
Respuesta de Hotel Management , el 30 sept. 2023
Hello Leeann. Thank you for sparing a few moments to share with us your feedback. We are so happy to learn you had a wonderful stay! Guest satisfaction is something we strive for every day and your feedback is very much appreciated. We hope to see you again if you are back in the area! Best regards,
10/10 Excelente
Joshua
21 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful rooms. This is a property I would stay at again
Joshua
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 25 sept. 2023
Hello Joshua.We are thrilled to learn you are satisfied with your stay! We hope the positive impression we left will have you booking with us again if you are back in the area. We would be honored to continue to host you! Thank you for staying at Riverside Inn & Suites.Best regards,
6/10 Aceptable
Donald
Viaje de negocios
17 sept. 2023
Le gustó: Limpieza
No le gustó: Servicios
Like most motels of this caliber, the beds were not very comfortable. The A/C cooled well, but was loud. On the other hand, it masked the construction noise outside so I guess that was a wash. Also there was a wicked drain fly infestation in the bathroom.
Donald
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 25 sept. 2023
Hello Donald.Thank you for sparing a few moments out of your day to share with us your feedback. Although we are honored to have had the opportunity to host you, we are very disappointed to learn you did not have a pleasant stay. We will ensure that our housekeeping team is aware of your comments, and is more conscious of this going forward. We hope you give us another chance to serve you and leave a better impression next time.Sincerely,
8/10 Bueno
Michael
17 sept. 2023
nice upgrade when the door lock did not work
Michael
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management , el 23 sept. 2023
Hello Michael.Thank you for sparing a few moments to review your stay. We are glad to hear you had a pleasant stay at Riverside Inn & Suites. We hope to see you again if you are back in the area!Best regards,
10/10 Excelente
REMI
16 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
REMI
Se hospedó 2 noches en agosto de 2023
Respuesta de Hotel Management , el 16 sept. 2023
Hello Remi.We appreciate the time you took to share with us your feedback. We are honored to have earned a perfect rating! We are so happy to hear that we were able to make your stay memorable. We hope we will have the honor of hosting you again if you are back in the area.Sincerely,
10/10 Excelente
Cliente verificado
28 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great trip. Great stay.
Cliente verificado
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management , el 28 ago. 2023
Hello valued guest.Thank you for deciding to share your feedback with us. We are ecstatic to hear you had a perfect stay at Riverside Inn & Suites! A perfect score not only reaffirms that customer satisfaction is being met but it also reinvigorates our pursuit to keep delivering the best possible stay to our guests. We hope to see you again soon! Best regards,
10/10 Excelente
steve
21 ago. 2023
steve
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management , el 10 sept. 2023
Hello Steve.Thank you for sparing a few moments out of your day to let us know how your stay went. We are so glad to learn you had a perfect stay with us! We make every effort possible to give our guests a pleasant stay. Your review reaffirms that our efforts are ensuring guest satisfaction. We hope you will decide to book with us in the future. We'd love to host you again!Best regards,