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Reviews of BG Luxury Rentals

4 out of 5
BG Luxury Rentals
C. Porfirio Herrera, Santo Domingo, Distrito Nacional

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

7.2/10

Cleanliness

6.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst experience of my life , the apartment was terrible disgusting , it was not clean at all , the bed it’s all stained with blood under de mattress cover, they charge extra 200 hundred dollars on my arrival . I would not recommend this place to no living human being
Stayed 6 nights in Sep 2023

2/10 Terrible

Winston

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't stay at the property (They are running a scam), upon arrival they wanted me to pay $250 dollars (I declined due to already paying for the stay and it being more than I actually paid for the stay on Expedia.) even though I had already paid for the booking on Expedia. I never received a refund even for the remainder of the stay, it's usually a one night charge for same day cancellation, I didn't get anything back as far as a refund. Most people that have stayed at this property and provided reviews probably think this is normal but it isn't (I used to work in the hospitality industry and the standard is a charge for the first night, it even states it in the booking details for this company.). Luckily I'm Dominican and have family in the country that helped get me different accomodations, I can't imagine someone else going through what I had to go through on that night without resources and not knowing anyone in the country. Avoid this company at all costs, unless you want to pay more than what you would expect for your stay, a lot more.
Stayed 3 nights in Sep 2023

10/10 Excellent

TERESITA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

CEDRIC

Liked: Cleanliness, room comfort
Wonderful stay - amazing hospitality!
I don't usually leave reviews but the level of hospitality and graciousness extended to me was another level. The staff went over and beyond what they should have to provide me with an exceptional stay. Apartment itself was immaculate, modern and super quiet. Location was fantastic, close to everything you could want. Would absolutely stay here again.
Stayed 3 nights in Jan 2023

10/10 Excellent

erick

Business traveler
Liked: Cleanliness, room comfort
Excelente ubicación
Excelente ubicación, a 200 metros del Intercontinental
Stayed 4 nights in Oct 2022

8/10 Good

jose e

Liked: Cleanliness
Stayed 5 nights in Jul 2022

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very clean
Stayed 1 night in Jun 2022

8/10 Good

Isael

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
La propiedad muy hermosa todo muy lindo con una vista espectacular y una vuela area. Lo unico que no me gusto es que dicen que tienen piscina y es mentira me siento estafado por esa parte porque aparece la piscina en la foto pero en realidad no hay nada
Stayed 10 nights in Sep 2022

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, ubicación e instalaciones ! Muy recomendado
Stayed 1 night in Aug 2022