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Opiniones de Saratoga Garden Motel

2 out of 5
Saratoga Garden Motel
434 Church Street, Saratoga Springs, NY

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 99 de 200 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 73 de 200 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 200 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 200 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 200 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A wonderful room with a delightfully painted dresser and a rustic look and feel that soothes your soul.
Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 6 abr. 2024
Thank you very much for the review Deborah!

8/10 Bueno

Michael

Se hospedó 2 noches en octubre de 2023
Respuesta de Chris, el 1 nov. 2023
Hi Michael, thank you very much for the review!

4/10 Malo

Tamara

Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 22 oct. 2023
Thank you for the review Tamara, we are always looking to improve our service and appreciate the feedback!

10/10 Excelente

Anne M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A newly renovated classic motel
A tucked-away little motel in a fantastic location. Snug in the woods but very close to town and SPAC. Our room was newly redone and immaculate. Plenty of towels, and the property manager sorted out the one issue we had (the battery needed replacing in the thermostat) within an hour. We loved our stay—so did our puppy!—and we will be back.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 19 sept. 2023
Hi Anne, we are glad to hear you enjoyed your stay with us. Thank you very much for the kind words!

10/10 Excelente

scott

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Perfect place to sleep! No frills, just clean and the AC worked great!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 14 sept. 2023
Thank you for the review Scott!

8/10 Bueno

catherine

Le gustó: Limpieza y servicio y personal
Great location for the Performing Arts Centre
Stayed only 1 night as going to a concert at the Performimg Arts Centre and the drive was only 6 minutes to it and 10 minutes back after the concert. Very old fashioned accommodation but cute. The bed was comfy. The main reason I couldn't give a higher score was the pillows (1 pillow each) which here not great and could do with an upgrade. Other than that we really enjoyed our stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 11 sept. 2023
Thank you very much for the review Catherine!

10/10 Excelente

Ashley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay at Saratoga gardens! Very clean and spacious for 4 people in room 9! We would definitely stay here again! Thank you!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 11 sept. 2023
Thank you very much for the review Ashley!

2/10 Terrible

Victoria

Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 28 sept. 2023
Thank you for your feedback Victoria, we are always looking to improve the quality of our service.

10/10 Excelente

Eva

Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 5 sept. 2023
Thank you very much for the review Eva!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A little different check in experience as there is no “office” but all went well and easy.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 3 sept. 2023
Thank you very much for the review Robert!

10/10 Excelente

Walter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well in Saratoga during track season rooms are so expensive so we chose this motel because it was 2.5 miles from an event we were attending and it was the lowest price with the highest ratings. The motel has recently changed hands and Chris was very quick to reply to my emails. The building is old but you can tell the outside was spruced up a bit. The room was very clean and comfortable with frig and microwave and good wifi. My wife and I liked the motel and would stay there again and recommend it to others. Thanks.
Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 25 ago. 2023
Thank you very much for the review Walter, we are very glad you enjoyed your stay with us!

4/10 Malo

Tracy

Se hospedó 3 noches en agosto de 2023
Respuesta de Chris, el 11 sept. 2023
Thank you for the review Tracy, we are always looking to improve and appreciate your feedback!

10/10 Excelente

dana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
The Saratoga Garden MOTEL Stayed two nights for the races and golf. We wre in the efficiency unit. Everything was great!! The rates were good, the unit was clean with everything we needed and it was quiet. Most satisfied!!!!!
Se hospedó 2 noches en agosto de 2023
Respuesta de Chris, el 19 ago. 2023
Hi Dana, Thank you very much for the review, it was a pleasure hosting you and we hope we get a chance to do it again!

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Chris, el 14 ago. 2023
Thank you very much for the review Michael, looking forward to hosting you again!

4/10 Malo

Denise

Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 13 ago. 2023
Thank you for your feedback Denise, we are always striving to improve and give our guests the best possible stay!

10/10 Excelente

Shelley

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very cute property nice room clean comfy nest town and track.
Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 10 ago. 2023
Thank you very much for the review Shelley!

6/10 Aceptable

Harold

No le gustó: Servicio y personal
Se hospedó 3 noches en agosto de 2023
Respuesta de Chris, el 9 ago. 2023
Thank you very much for the review Harold!

10/10 Excelente

Marissa, Watertown

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Chris, el 8 ago. 2023
Thank you very much for the review Marissa, it was a pleasure hosting you!

10/10 Excelente

Philip

Le gustó: Servicios
Perfect
Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 5 ago. 2023
Thank you very much for the review Philip!

8/10 Bueno

matthew

Se hospedó 1 noche en agosto de 2023
Respuesta de Chris, el 24 ago. 2023
Thank you very much for the feedback Matthew!

4/10 Malo

Maia

Se hospedó 1 noche en julio de 2023
Respuesta de Chris, el 2 ago. 2023
Thank you very much for the review Maia, we are always looking for feedback and ways on how to further improve our service!

8/10 Bueno

Thomas

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Chris, el 2 ago. 2023
Thank you very much for the review Thomas, we appreciate it!

10/10 Excelente

Sean

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Chris, el 1 ago. 2023
Thank you very much for the review Sean!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice owners - clean and neat room.
The room was clean, and neat. Bed was comfortable. It would be nice to have a small inexpensive microwave and one additional pillow available. The owners were very friendly nice people. Would stay here again.
Se hospedó 1 noche en julio de 2023
Respuesta de Chris, el 28 jul. 2023
Hello Michael,Thank you so much for the wonderful review! We're delighted to hear that you enjoyed your stay with us. Your kind words mean a lot to our team. We truly appreciate your feedback and hope to welcome you back again soon!

6/10 Aceptable

Rosemary

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
When we arrived there was no office to speak of. When we called the motel phone number we got a recorded message saying it was under new management and stating the new number. No one answered and the mailbox was full. We found out from other folks staying there that we should try a door to see which one was unlocked and did find an unlocked door. No coffee or ice available. But it was clean. Just weird .
Se hospedó 1 noche en julio de 2023
Respuesta de Chris, el 27 jul. 2023
Greetings Rosemary,Thank you for taking the time to share your feedback regarding your recent stay at our motel. We truly appreciate your input as it helps us identify areas for improvement and allows us to provide a better experience for our guests.First and foremost, we sincerely apologize for the inconvenience you encountered during your arrival. We understand that the absence of a visible office and the issues with our phone system were frustrating. Since you mentioned that we are under new management and in the process of modernizing the motel, there have been some transitional challenges that we are actively addressing to ensure a smoother experience for all our guests.We also take note of your concern about the lack of coffee and ice availability. As part of our ongoing modernization efforts, we are actively enhancing our amenities to provide a more comfortable and enjoyable stay for our guests. In the near future, you can expect to find coffee facilities and convenient ice options available on-site.Once again, we apologize for the unconventional experience you had during your stay. We genuinely value your feedback, and it will undoubtedly aid us in delivering the exceptional service that our guests deserve.

10/10 Excelente

John

Se hospedó 2 noches en julio de 2023
Respuesta de Chris, el 27 jul. 2023
Thank you for the review John!

4/10 Malo

Joel

Se hospedó 1 noche en julio de 2023
Respuesta de Chris, el 25 jul. 2023
Greetings Joel, I see that you gave us a 2 out of 5, could you please provide me with feedback so we can improve our service in the future. Thank you in advance!

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Girls day at the Track!
New owner has made good updates around the place. compfy adirondak type experience. perfect stay when you want to uber to the Track !
Se hospedó 1 noche en julio de 2023
Respuesta de Chris, el 17 jul. 2023
Thank you for the review, we are glad you enjoyed your stay with us!

8/10 Bueno

Anne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Huge, Clean, Restful Room!
Se hospedó 6 noches en junio de 2023
Respuesta de Chris, el 17 jul. 2023
Thank you for the review, we are glad you enjoyed your stay with us!

6/10 Aceptable

Marthe

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Under new management and the transition has hiccoughs. This is a modest motel, well situated, with small simple rooms, with microwave and refrigerator and flat screen TV, but needs to be tidied up before much time passes. Mattresses outside not an attractive look and no one to check in with except by phone makes things feel a little weird.
Se hospedó 1 noche en julio de 2023
Respuesta de Chris, el 17 jul. 2023
Thank you for taking the time to provide feedback about your recent stay at our motel. We appreciate your honest review and apologize for any inconveniences you experienced during the transition period under our new management.We understand that the hiccups encountered during the transition may have affected your overall experience. Rest assured, we are actively working on tidying up the motel and addressing any areas that need improvement. Our goal is to create a comfortable and welcoming environment for all our guests.

10/10 Excelente

Charlene

Se hospedó 1 noche en mayo de 2023
Respuesta de Chris, el 17 jul. 2023
Thank you for the review, we are glad you enjoyed your stay with us!

10/10 Excelente

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de the Garden, el 2 may. 2023
We appreciate you taking the time to comment, and are glad you enjoyed your stay!

10/10 Excelente

Sean

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
This motel has a great cozy cabin feel close to town. Our room was comfortable, the service was great, and there was the best little breakfast place right across the street.
Se hospedó 2 noches en marzo de 2023
Respuesta de the Garden, el 20 mar. 2023
We are glad you enjoyed your stay, and we appreciate your taking the time to post your comment.

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was a spacious room with two bathrooms.
Se hospedó 1 noche en febrero de 2023
Respuesta de the Garden, el 21 feb. 2023
Thank you for taking the time to post your comment. We hope to see you again.

10/10 Excelente

Nicolas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The best in the area.
Amazing place. It's warm enough on the coldest days of winter and had power during a storm.
Se hospedó 3 noches en diciembre de 2022
Respuesta de The Garden, el 4 ene. 2023
We appreciate your comment, and are glad you had a good stay. Enjoy the rest of the winter!

10/10 Excelente

Abigail

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic find and cute little property. The owner and staff are nice, and the room felt more like a cottage than motel. I'd recommend earplugs and an eye mask for sleeping - it's right on a busy road and the area is well lit at night.
Respuesta de The Garden, el 22 dic. 2022
We appreciate your comments and your taking the time to post them. Have a Happy Christmas!

10/10 Excelente

James

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful stay as always. Room was clean and comfortable. Plenty of decent towels. Thank you - we’ll be back next year!
Se hospedó 3 noches en noviembre de 2022
Respuesta de The Garden, el 15 nov. 2022
Our pleasure! We appreciate your comment.So glad you enjoyed your stay. Have a safe and pleasant season.

8/10 Bueno

Randall

Viaje de negocios
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
The 50s vibe is readily apparent with wood paneled walls, a bottle opener on the bathroom wall and a hand-painted chest of drawers. Although it's a step back in time, it didn't have a weathered or worn feel - and the room and property were very clean. A tad more amenities would be nice - like shampoo and facial tissue, but for the price, I could do without.
Respuesta de The Garden, el 7 nov. 2022
Thank you for taking the time to review. Glad you enjoyed your stay, and your recommendations have been taken into account.Pleasant Season to you!

10/10 Excelente

Scot

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Nina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You can't tell from the picture how truly lovely this property is. We stayed in a room with two queen beds and the room was huge, with a couch, 1.5 bathrooms, and a kitchenette. There's a gigantic, gorgeous yard behind the motel. The staff was extremely accommodating and helpful. Very quick drive to the parks and downtown Saratoga Springs.
Se hospedó 1 noche en agosto de 2022
Respuesta de the Garden, el 1 sept. 2022
We appreciate your comment. We feel the same way.

8/10 Bueno

Gloria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de the Garden, el 1 sept. 2022
Thanks for taking the time !

8/10 Bueno

Darlene

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good enough
Good enough for a one night stay. Pros : very quiet, comfortable bed, main room small but clean. Has a cabin in the woods feel and “smell.” The bathroom needed a good floor wash and upgrades- rust around fixtures. Close to everything Saratoga Springs offers. Stayed one night to see a concert and left early.
Se hospedó 1 noche en agosto de 2022
Respuesta de the Garden, el 1 sept. 2022
Thank you for taking the time to post a comment. Much apprecited.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2022
Respuesta de the Garden, el 23 ago. 2022
We appreciate your taking the time to comment, and so glad you enjoyed your stay.

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Small mom and pop motel in an older building, but it looks like it's had some upgrades in recent years (the floors, windows, and doors look like they are newer), and the older stuff seems like it's been kept pretty well maintained. As high as motel/hotel room prices can get in Saratoga during track season, you're getting a lot of bang for the buck. The room had two beds, a full couch, a little kitchen nook with not just a mini fridge and microwave, but also a full size sink, toaster oven, counter space, and a small dining room table with two chairs. The room had two bathrooms, one with a shower, one without. It doesn't have the standard coookie-cutter floor plan that you normally find at most corporately owned motels. It almost feels more like an AirB&B than a motel. It ain't the Hilton, but it's got a lot more personality than a Super 8, and more than serves it's purpose as an affordable place to crash while you're staying in Saratoga.
Se hospedó 1 noche en agosto de 2022
Respuesta de Suzanne (owner), el 23 ago. 2022
I am always delighted when people who stay here, "get it." Motels are a unique part of American history, representing no frills affordability for independent travelers. Thank you for staying with us.

10/10 Excelente

Corrine

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Bradley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de the Garden, el 8 ago. 2022
--We are delighted you enjoyed your recent stay. Thank you for taking time to post a review and we look forward to your next visit.

10/10 Excelente

Shana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Proprietor Engaged
Very good ... proprietor really cares and is totally engaged. Quite ... perfect for what was needed. Thanks.
Se hospedó 1 noche en julio de 2022
Respuesta de the Garden, el 2 ago. 2022
--It is truly rewarding to read your comments and we are so thrilled you enjoyed your stay. Thank you for selecting the Saratoga Garden Motel. And we look forward to hosting you once again in the near future

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Not up to Hotels.com standards!
Very old and basic. Old low quality air conditioner that functioned poorly. Only reason in stay here is that it’s cheap compared to everything else in Saratoga during racing season. I stayed only one night
Se hospedó 1 noche en julio de 2022
Respuesta de the Garden, el 8 ago. 2022
--Thank you for taking time to post your review. We are `happy we could provide you with affordable accommodations. Our guest feedback is both valued and welcome, and I thank you for taking the time to make us aware of the areas that require improvement.

10/10 Excelente

Nicole

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely adorable! This is a low-key location and perfect for an easy night away!
Se hospedó 1 noche en julio de 2022
Respuesta de the Garden, el 27 jul. 2022
--It is truly rewarding to read your comments and we are so thrilled you enjoyed your stay. Thank you for selecting the Saratoga Garden Motel. And we look forward to hosting you once again in the near future.