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Opiniones de River Street Inn

4 out of 5
River Street Inn
124 E. Bay Street, Savannah, GA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 848 de 1315 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 257 de 1315 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 112 de 1315 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 58 de 1315 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 40 de 1315 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Agustin E

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice place at the River in Savannah
Very nice surprise!! Well located, amazing rooms, easy to park. Wonderful!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Semetria, el 11 sept. 2023
Thanks for staying with us! We appreciate your feedback!

4/10 Malo

Andres

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Noisy and dirty
Se hospedó 1 noche en septiembre de 2023
Respuesta de Semetria, el 11 sept. 2023
Thanks for staying with us1 We appreciate your feedback!

10/10 Excelente

Maria veronica

Se hospedó 2 noches en enero de 2023
Respuesta de Semetria-River Street Inn, el 9 ene. 2023
Thanks for staying with us! We appreciate your feedback!

10/10 Excelente

YEVGENIYA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel, muy bien decorado
Se hospedó 1 noche en octubre de 2022
Respuesta de JHenderson, el 10 oct. 2022
Thank you so much for the kind words. We hope to see you again in the near future.

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful spot RIGHT on the shipping channel. A ship watchers dream. Rooms large, comfy and clean. No complaints!!
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Michelle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Right on the river and near to the historic district
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Debra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in a very convenient and pretty spot on the water. The staff was very friendly and was very helpful with available parking options as well as recommendations for dining. The managers reception/happy hour was an enjoyable start to the evening. There was some construction being done near one of the restaurants and porta potties were being utilized. That wasn't very pleasant. At the time of my stay there was a lot of activity on the waterfront...it was VERY noisy (music/announcements).
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Lien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Within walkable distance
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dana, linden

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

RANDALL

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Construction happening. Very loud outside our room. Noisy neighbors. Wasn't Happy overall.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Allissa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed in room 326 which is right under the main lobby. It was loud at times. My party and I had to ask for toilet paper several times. Chris with the valet service was super friendly and helpful.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Constance

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicios
Town view rooms were extremely noisy!!!!!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

kazimierz

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was ready for us very late in the day: 5 pm (i think). The rest we love
Se hospedó 1 noche en abril de 2024

10/10 Excelente

craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved the historical nature of the property and area. The hotel IS haunted and that's one of the main reasons I stayed there as I'm a paranormal investigator. That hotel did NOT disappoint in this regard!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Miles

No le gustó: Servicio y personal y servicios
the room was approx. 150 sq ft, about like a walk-in closet - also constrution noise - No view
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Most unique hotel I have ever stayed at Will def be back Managers special was awesome Thanks to all
Se hospedó 2 noches en abril de 2024

4/10 Malo

Thomas, Laurel

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
It was all about the River Inn double booking my room with river view and trying to move me to a basement room. I have to cancel and rebook another hotel.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Kathleen T

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Historic beauty
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Gisela, charlottesville

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Patricia

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
I checked into the property and gave the front desk a credit card for incidentals. The immediately charged my card $1,500 for the whole stay without even telling me the total or that they were running my card. We discovered it because my amex card gives me alerts for large purchases. I had PREPAID my room through Expedia. I have used Expedia for at least 20 years all over the world and NEVER had this happen. When I told the front desk I prepaid they said "this happens a lot" then told me to talk to the manager tomorrow. I talked to a different front desk girl and the manager was "busy" and never bothered to come talk to me. They said they fixed it and the hold would eventually fall off my card. I am in a position where I can handle a large hold but what if I did not have the spending power on my card to accomidate? That is not a small amount and could have limited or ruined someones spending power on their vacation. When I asked if it was cleared up at check out the front desk person said I could alway prove I paid with my credit card. I have never had such horrible customer service at a hotel before. I don't feel they meet up to Expedia standards. They also had loud construction going on right outside our room. We had to walk through plastic and other patrons called to complain about morning loud noise. I have in the past received emails warning me about construction and were very considerate from hotels I booked with you. I now find myself less confident booking with you.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Heidi

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Peter Craig, North Reading

Viaje familiar
Le gustó: Limpieza
Great location. Room was overall nice. Housekeeping was “limited” as they did not provide full service each day. Fan and air vents were dirty.
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Michael, park ridge

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for taking a moment to rate us we appreciate you.

10/10 Excelente

Philomena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
We absolutely love the old charm but just keep in mind that the hotel is under construction so if you don’t mind a little extra noise in the morning and some workers around it is wonderful. It is going to be absolutely beautiful when the renovation is complete.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Savannah is historically amazing and the River Street Inn is beautiful, unique and the staff are wonderful and very helpful. We arrived at 11:00 and could check in which was super. The renovational work is truly amazing and there is an active workshop on premises making many new upgrades and changes. Just the BEST Sue C.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for your feedback, We appreciate the opportunity to serve you and appreciate the 5 out of 5.

10/10 Excelente

Allen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Susanna, Mercer Island

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Good location. Very dark room. Lack of information about the recent flood that really made the stay not worth the price. Couldn’t use the room deck area, other amenities unavailable but not explained. It will be nice when the repairs are completed.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Polat

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Marcia

Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel’s historical significance was very evident which I loved. The location was excellent-close to shopping, restaurants and water. The front desk staff could have been more welcoming but that wasn’t such big deal to me. My issue was my room… It was clean but the furniture set up was weird. There was no where for you to put your belongings besides a chair or the bed. I looked into the room across from me and it had a desk and what appeared to be a little sitting area. My room could have at least had a desk. Another thing that bothered me is the cleaning staff doesn’t clean the room, they just make the bed and give you new towels. They didn’t even wipe down the sink or shower which both could have used some attention. One other thing which isn’t the hotel’s fault but something to be mindful of which is the noise. You are literally in the thick of things so you get all that comes with it which includes noise all times of the night. My room was on the 2nd floor which is really 2 floors below the main lobby faced a walking path so I got all the pedestrian noise and what sounded like restaurant staff pushing containers on wheels. If you face the water you get all the music, laughing, shouting and vehicles until the wee hours of the evening. Overall we had a good stay and would not hesitate to stay at this hotel again.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Richard Alexander

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Destination fee everyday. Takes a couple days to adjust to the lack of parking.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Velappan

Viaje familiar
Le gustó: Limpieza y servicio y personal
This hotel is a old building revamped with clumsy arrangement of lifts and steps. Too pricy for the facility. The location is good.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

nuha

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So the hotel does not have a camera and some reason somebody got to the room and stole money and watch and we went to the front desk. We need to see camera in the hallway and they said they don’t have a camera so I would never recommend it’s unsecure.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Lydia Anne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Relaxing and exactly what I needed. Furnishings were excellent and the staff were all very pleasant and helpful. A little noisy at times with the renovations. But me managed.
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for your great review. Looking forward to hosting again.

10/10 Excelente

Tom

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Inn was decorated like an Old Savannah house, clean and our room had a balcony over River St. and the River. The View was so nice. Staff was helpful and we walked 5 minutes to so many great restaurants.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for your great review. Looking forward to hosting again.

10/10 Excelente

Tony

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Markus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Paul

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great Boutique hotel. Staff extremely pleasant and Dave and Molly prepare a great daily happy hour
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for your great review. Looking forward to hosting again.

8/10 Bueno

Diane

Le gustó: Servicio y personal y condiciones de la propiedad
The hotel was in the perfect area if you have one night in Savannah. It was a little bit rundown and there was construction going on the room was clean. However, when you open the doors to the cabinets, the floor was full of dust, and there were holes where they used to be Things in the shower . It needs a little bit of TLC, but the staff were amazing and helpful and the location cannot be met.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

David, Bakersfield

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
This hotel is all about location. it has a lot of potential, as it is very charming and its historical significance cannot be overlooked. The rooms were fairly clean and the atmosphere was interesting. It sure seemed to me like their queen size beds were actually doubles sold to me as queens. Ultimately, its historical significance cannot be overlooked. The rooms were fairly clean and the atmosphere was interesting. It sure seemed to me like their queen size beds were actually doubles sold to me as queens. Ultimately, what this hotel is missing is a trained professional staff that participate in coordinated service to their customers. At this price it is an expectation. Although my family did not get to participate in the manager’s reception, I did hear good things about this offering. If you’re looking for a hotel that is close to the action in the historic district of Savannah, and you don’t need to be pampered in anyway whatsoever, this is your hotel.
Se hospedó 3 noches en marzo de 2024

4/10 Malo

Rafael, Bonaire

Viaje familiar
First of all, it took them an hour and a half to check in, few parking spaces in front of the hotel only for valet parking for $45 a day or public parking two blocks away for $30 a day, really inconvenient... inside the rooms and the hallways not really “clean”…
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Ajit

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Check-in was delayed until 5pm. They offered to not charge me destination charges. Rooms are nice, newly done but have a lot of small issues - front door rattled every time the AC came on. More importantly, the front desk charged me more than the Expedia rate. After I asked them to correct it, they said their system was down and they would refund me the amount the next day. Five days later I am still waiting for the refund.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Kereshmeh, Glendale

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Layers of dust in the room. I have Asthma and asked 3 times to clean but they didn’t. Stayed 4 nights without any vacuuming or dusting. All they did was taking trash out. Asthma got out of control and I had to stay home for 3 days because of it. Wheezing and miserable. Was told they will refund two night and still nothing
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Gaetan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for your great review. Looking forward to hosting again.

10/10 Excelente

Debra, Stapleton

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the way the front desk treated us and how they handled the problem with the room with no problems I love this hotel and will stay again!!! Great place and location!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for your great review. Looking forward to hosting again.

8/10 Bueno

Jenell

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved the location as far as being near restaurants and venues. The hotel itself wasn't anything special. The walls seemed thin. We heard the folks next door sing Happy Birthday and could hear someone on what sounded like a business call. Made me feel like I was back in a college dorm. The bath mat delivered after the second day had dried blood on it. When water dripped on it, it turned bright red so wasn't the stain I assumed that it was.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

moshe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for your great review. Looking forward to hosting again.

8/10 Bueno

Dana

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice location downtown
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager , el 10 abr. 2024
Thank you for your great review. Looking forward to hosting again.

6/10 Aceptable

Kaijsa

Se hospedó 1 noche en marzo de 2024