Dear Sonsiree,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with aspects of your stay. While not a typical occurrence for our guests, your comments are important to us, and we'll use them as we continually work to improve our amenities and service. Given another opportunity, we hope we can host you for the visit you expected.

Thank you for the outstanding rating of your recent stay at The Bluff Hotel. We're pleased you had a wonderful visit with us. Should you have the time, please reach out to us offline to share what you enjoyed most about your experience with us. It would be our privilege to host you again in historic Savannah, so come back soon!

Dear Alexis, Thank you for choosing The Bluff Hotel. We're pleased our convenient location worked well for your activities, and we hope you had a pleasant visit to Savannah. On behalf of our team, we hope to see you again!

We pride ourselves on top-notch service at The Bluff Hotel, so it's wonderful to learn you noticed during your stay with us in Savannah. It's unfortunate that our breakfast selection wasn't your preference, and we'll pass along your comments to the team. Many thanks for being our guest. Hurry back!

It warms our hearts to hear that our prime location and newly renovated facilities made your experience with us nothing short of amazing. Come back and visit us at The Bluff Hotel soon!

Dear Heather,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our comfortable accommodations and high standards of cleanliness hit the mark for you. Thank you for your perfect rating, and we hope you return soon!

Dear Donald,What a wonderful review to read, and we are honored to have earned a perfect rating! Our team works hard to ensure our guests have all they need. Your kind comments will be shared with them, which will surely bring a smile to their faces. The next time you visit Savannah, you can count on us for another friendly, clean, and enjoyable stay. Safe travels, and we eagerly await your return to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah.

Dear Robert,It was truly a pleasure to welcome you to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah during your recent visit. We're delighted to hear you had an enjoyable experience and appreciated our great location within walking distance of restaurants and amenities. Thank you for your positive rating, and we hope to have the opportunity to welcome you back on another occasion.

Dear Lance,Thank you for your positive review! We're glad you had a great experience at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah and found our property peaceful and well-maintained. We understand your concern regarding the parking prices and appreciate your feedback as it helps us evaluate our services. We're pleased you enjoyed your stay overall and look forward to welcoming you back again.

Dear Rachel,Thank you for your detailed feedback. It's great that our digital check-in and room access worked smoothly for you. We're also glad you enjoyed our complimentary shuttle and the local brewery and taco truck nearby. However, we are disappointed to learn of the issues with the cleanliness of your room and the lack of follow-up on your concerns. Our team will promptly review this to ensure a better experience. We hope for another opportunity to better serve you on your next visit to Savannah.

Dear Erik, We're thrilled that our amazing staff made such a tremendous impression on you during your stay! Their warmth and hospitality are what make our hotel feel like a home away from home. Thank you for recognizing their efforts, and we look forward to welcoming you back to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah for another memorable experience.

Dear Jonatan,It brightens our day to know that you had a fantastic stay with us! Keke will be delighted to know her hospitality left a memorable impression on you, and we'll be sure to share your compliments with her and the rest of our dedicated team. Thank you for your perfect rating, and we hope you return to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah soon!

Dear Tammy,It was our pleasure to provide you with clean, welcoming accommodations, and we're thrilled our staff left a terrific impression on you. We're glad you enjoyed your visit, and we look forward to hosting you again at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah!

Dear Mary,From our convenient parking to our friendly team members, we're so thrilled to know that you enjoyed everything about your visit! Thank you so much for the high rating and we hope to see you again soon.

Dear Pasquale,Thank you! Our team works hard to ensure our guests have everything they need for a perfect visit, so they will be delighted to read your wonderful review. We look forward to welcoming you back to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah for another five-star experience.

Dear Henry,It sounds like we checked all the right boxes for an enjoyable visit to Savanah. Thank you for highlighting what you enjoyed the most, especially our clean accommodations, prime location, and top-notch hospitality. We hope you choose us for your accommodations the next time you travel back this way. It would be a delight to host you again and earn that fifth and final star. Be sure to share how we can do just that with our team when you return!

Dear Christopher,Thank you for your feedback. Please accept our sincere apologies for your issues with the pack-and-play. It is always best to reach out to the front desk or ask a manager when dealing with an issue on the property so they can resolve it immediately. Again, please accept our apologies as we strive for complete guest satisfaction. Thank you for choosing to stay with us and I hope you can consider returning when back in town.

Dear Nikolaj,Thank you for choosing to stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! We're glad our proximity to local attractions was convenient. We appreciate your excellent rating and hope you'll come back.

Dear Michael,It was such a pleasure to welcome you to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! We're delighted you had the chance to enjoy our fantastic amenities and that you took advantage of our convenient shuttle service. Thank you for your great review and perfect rating, and we hope you return soon!

Dear Bridgett,We're delighted you enjoyed your stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! It's great to hear that Jazz and the rest of our staff made you feel welcome. Please come see us again soon.

Dear Rahma,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service and pristine accommodations, so we're thrilled that was the case for you. However, we offer our sincere apologies for any discomfort you experienced with your mattress and for any inconvenience this may have caused you. Also, we're sorry to learn our breakfast offerings fell short of expectations. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Clayton,Thank you for taking the time to share your thoughts with our team. We are glad that you enjoyed our high standards of cleanliness, modern environment, and spacious accommodations. It is an honor to have earned all the stars for your stay, and we look forward to welcoming you back.

Dear Stefanie,Thank you for choosing The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah. We hope you had a fantastic stay with us and we look forward to the opportunity to see you again!

Thank you for taking the time to share your experience with us! We're thrilled to hear that our team's friendliness and helpfulness left a positive impression on you. We also appreciate your feedback regarding the breakfast information, and we'll certainly take it into consideration for improvement. While we're glad you found our location acceptable during the day, we understand your concern and will continue to prioritize the safety and comfort of our guests. We hope to welcome you back to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah for another enjoyable stay!

Dear Mark,We're honored to have hosted you at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah and grateful you took the time to let us know about your experience. Your kind words about our on-site amenities and shuttle service are much appreciated. We'd love to welcome you back soon!

Dear Alexandra,Thank you for your five-star review! We're delighted to hear that everything was to your satisfaction. Our team looks forward to ensuring your next visit to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah is just as excellent.

Dear Annette,Thank you for allowing The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah to host your recent stay. We're delighted to hear we were able to deliver a positive experience and that you appreciated our clean, comfortable, and modern accommodations, as well as our great location ideal for downtown Savannah. We're grateful for your kind comments, and we hope to have the pleasure of your company the next time you're in the area. We're grateful for your kind comments, and we hope to have the opportunity to welcome you back soon.

Dear Richard,We truly love having you with us whenever you come to visit your daughter. Family is important to us and we love to see that you feel welcomed each time you stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah. Thank you so much for the perfect rating. We can't wait to welcome you back to your home away from home.

Dear Tatiana,Thank you for sharing your experience. We're pleased you found our hotel clean overall. However, we regret that your shower did not meet our usual high standards. We appreciate your feedback and hope to offer you a flawless experience on your next visit.

Dear Yonic,Thank you for allowing The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah to host your recent stay. We're happy to hear you had an enjoyable experience and that you appreciated our updated accommodations, as well as the friendly hospitality our team provided. However, we're sorry you didn't find our location ideal and that you were disappointed the bar area did not have a television for the football game, but we do value all feedback. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.

Dear Felicia,What a wonderful review of The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! Our front desk team was proud to extend warm, welcoming hospitality to you. We're also delighted that you had an excellent experience at our lovely, clean property. Many thanks for your thoughtful compliments, and we hope to see you again!

Dear Brenda,Thank you for choosing The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah, and we're glad to hear our shuttle service met your expectations. It was a pleasure to have you stay with us, and we're here to make your future visits even better!

Dear Mercedes,It was a pleasure hosting you at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! We're glad our clean, spacious rooms and friendly staff impressed you, and we look forward to your next visit.

Dear Ikicia,Thank you for taking the time to leave us a wonderful review! We are thrilled to hear that you enjoyed the beauty and cleanliness of our property, as well as the convenience of our parking and proximity to downtown. At The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah, we strive to provide a comfortable and easily accessible experience for all our guests. We appreciate your kind words and look forward to welcoming you back soon for another enjoyable visit!

Thank you for your feedback. We are pleased you enjoyed our comfortable accommodations and polite team; however, please accept our apologies for any other issues you may have experienced. Our team will review your comments and address your concerns accordingly. Again, thanks for letting us know about your visit, and we hope you will consider staying with us the next time you are in Savannah.

Dear Margaret,It was our pleasure to provide you with clean, relaxing accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again the next time you're in the area.

Dear Pia,Thank you for the outstanding rating of your recent stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah. We're glad you enjoyed your visit with us and our lovely facility. Your comments are important to us. Please note that we have nightly security, and most local tours will pick up guests directly at the front door of our hotel, which is a comfortable alternative to those who prefer not to walk to area points of interest. It would be our pleasure to host you again in Savannah, so come back soon!

Dear Ashish,We're truly disheartened about your experience. Please rest assured our team is dedicated to the safety and security of our guests, and we will reflect on your feedback so we can seize all opportunities for improvement. It is unfortunate that this experience was caused by another guest. We're glad to hear our staff provided you with a complimentary stay and breakfast, though we regret that you had to undergo this incident in the first place. We know that we can do better, and we hope you'll give us another chance to regain your trust.

Dear Kristin,Thank you for your five-star review of The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! We're delighted you enjoyed the complimentary bike rentals and shuttle service. It's also great to hear you took advantage of our proximity to the waterfront. We acknowledge the busy road situation and appreciate you bringing it to our attention. We're looking forward to your next stay with us!