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Opiniones de Graduate Seattle

4 out of 5
Graduate Seattle
4507 Brooklyn Avenue NE, Seattle, WA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 476 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 255 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 137 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 52 de 1000 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Respuesta de zebidiah ray, el 9 feb. 2024
Thank you for your recent stay with Graduate Seattle! We appreciate your feedback and are glad to hear that you enjoyed your stay. Please feel free to reach out to us if you have any questions, further feedback, or if we can be of any assistance. We look forward to welcoming you back soon!

10/10 Excelente

Alejandro, Quesada

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No mucho turismo, es cercanía a Universidad, pero muy seguro
Se hospedó 1 noche en octubre de 2023
Respuesta de Lindsay, el 29 oct. 2023
Gracias por quedarte con nosotros! Agradecemos sus comentarios, y esperamos volver a verte pronto!

8/10 Bueno

Piter

Se hospedó 1 noche en mayo de 2023
Respuesta de AH, el 21 jun. 2023
Piter, thank you for your 4 out 5. So glad you enjoyed your stay with us here at Graduate Seattle

4/10 Malo

Juan fransisco salas

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta muy bonito. Pero me dieron la llave de otro cuarto .. y el cuarto ya estaba ocupado
Se hospedó 1 noche en febrero de 2023
Respuesta de Kailey, Guest Service Supervisor, el 24 feb. 2023
Thank you for telling us about your stay. We apologize again about giving you the wrong keys. We hope you come back!

10/10 Excelente

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo estuvo muy bien gracias
Se hospedó 2 noches en mayo de 2022
Respuesta de Kailey, el 13 may. 2022
We're happy to hear that! Thank you!

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio muy pequeño pero muy bien organizado el encargado se esmera por atender a todos los usuarios dando un excelente servicio y atención para la comodidad de todos los que requieren usar el servicio del estacionamiento .
Se hospedó 7 noches en marzo de 2021
Respuesta de Devon Brandt - Director of Rooms, el 30 mar. 2021
Thank you so much for the kind words! We're happy to hear that we were able to take such great care of you! We hope to host you the next time you're in the neighborhood.

8/10 Bueno

Melissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall pleasant stay, smooth check-in. Rooms were ready early. Clean and comfortable hotel.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Service Manager , el 27 may. 2024
Thank you so much for the feedback and being a guest at the Graduate Hotel! We appreciate the feedback and you sharing your experience with us! Please feel free to reach out to me below if you may need any further assistance. Thank you so much!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved my stay
Se hospedó 3 noches en marzo de 2024
Respuesta de zebidiah ray, el 25 may. 2024
Thank you so much for the feedback! We are so glad that you had a memorable stay with us and we will look forward to your return! Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hip hotel with cool style. Very close to Neptune theatre and University Ave. Fun roof top restaurant and downstairs coffee shop.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Service Manager, el 22 may. 2024
Thank you so much for the feedback! We are so glad that you had a memorable stay with us and we will look forward to your return! Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!

10/10 Excelente

Christopher

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Less than a block from the train. Walkable university area. Lots to do and see around. Friendly and helpful staff. Soap dispenser in shower was falling apart. Trash taken out of bathroom one day. But no new bag. Little problems with easy solutions. Chic room and nice art deco vibes. Nice restaurant bar on rooftop with incredible views!
Se hospedó 3 noches en mayo de 2024
Respuesta de Guest Service , el 22 may. 2024
Thank you so much for the feedback! We are so glad that you had a memorable stay with us and we will look forward to your return! Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!

8/10 Bueno

HELENA, Miami

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good Hotel. A little dated
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Service Manager, el 27 may. 2024
Thank you for the feedback and being a guest at the Graduate Hotel! We appreciate you sharing your experience with us and we will look forward to your return! Please feel free to reach out to me below, if you may need any further assistance! I would be glad to help!

4/10 Malo

Tomohito

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
予約が出来てなかった
Se hospedó 2 noches en mayo de 2024
Respuesta de zebidiah ray, el 19 may. 2024
Thank you for the feedback and being a guest at the Graduate Hotel. We apologize that the room didn't meet your expectations. We do hope that you will consider staying with us again and give us another chance. Please feel free to reach out to me below, if you need any further assistance!

10/10 Excelente

Frida

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Checking in and out was a breeze. Great place to visit very nice room.
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Manager, el 22 may. 2024
Thank you so much for the feedback! We are so glad that you had a memorable stay with us and we will look forward to your return! Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!

8/10 Bueno

Marylin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Parking is expensive. Two nights of hotel valet parking was $154.07 canadian!!!!!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Service Manager, el 22 may. 2024
Thank you so much for the feedback! We are so sorry to hear about your experience with us regarding the parking. We do have valet parking at this location available. Thank you again for staying with us at the Graduate Hotel and we do hope that you will consider staying with us again. Please feel free to reach out to me, if you may need any further assistance! I would be glad to help!

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Decor
Se hospedó 1 noche en mayo de 2024
Respuesta de zebidiah ray, el 17 may. 2024
Thank you for the feedback and being a guest at the Graduate Hotel! We appreciate the feedback, and we hope that you will consider staying with us again. Please feel free to reach out to me below if you need any further assistance! I would be happy to help

6/10 Aceptable

Rodney

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de zebidiah ray, el 18 may. 2024
Thank you for the feedback and being a guest at the Graduate Hotel. We apologize that the room didn't meet your expectations. We do hope that you will consider staying with us again and give us another chance. Please feel free to reach out to me below, if you need any further assistance!

8/10 Bueno

Jodee

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest service manager, el 14 may. 2024
Thank you for the feedback and being a guest at the Graduate Hotel! We appreciate the feedback, and we hope that you will consider staying with us again. Please feel free to reach out to me below if you need any further assistance! I would be happy to help.

10/10 Excelente

Motoko

内装がとても気に入りました シアトルらしさを感じました
Se hospedó 1 noche en mayo de 2024
Respuesta de zebidiah ray, el 10 may. 2024
Thank you for your feedback. We look forward to seeing you again.

8/10 Bueno

Leslie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The proximity to U District Station made getting around easy. The hotel is older but well taken care of.
Se hospedó 2 noches en mayo de 2024
Respuesta de zebidiah ray, el 9 may. 2024
Thank you so much for the feedback! We are so glad you had a memorable experience with us and we will look forward to seeing you again! Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!

10/10 Excelente

Dean or Mandy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the entire staff. Always willing to give advice and best places to visit. Would stay there again.
Se hospedó 4 noches en mayo de 2024
Respuesta de Guest Service Manager, el 7 may. 2024
Thank you so much for the feedback! We are so glad you had a memorable experience with us and we will look forward to seeing you again! Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!

10/10 Excelente

Gerald, Del Mar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quirky and comfortable place to stay, especially if you need access to the UW campus and/or the light rail. The walls were pretty thin, though, so not great hearing my neighbor’s conversations
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Service Manager, el 6 may. 2024
Thank you so much for the feedback and being a guest at the Graduate Hotel! We appreciate your business and we do hope that you will consider staying with us again! We are glad that you had a memorable stay and we will look forward to welcoming you back soon!

8/10 Bueno

Joseph

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Comfortable bed and nice room. Had an issue with hot water in my room. They ended up moving me to a new room, which I greatly appreciated.
Se hospedó 1 noche en abril de 2024
Respuesta de Lindsay, el 30 abr. 2024
Thank you for your recent stay with us at Graduate Seattle! We appreciate your feedback and are so glad to hear that you enjoyed your stay. I apologize for the issues your experienced with the hot water, and am so glad that we were able to resolve the issue for you. Please don't hesitate to reach out if you have any questions or if we can be of any assistance. We look forward to welcoming you back soon!

8/10 Bueno

didem

Viaje de negocios
Le gustó: Limpieza y servicio y personal
It's an old building, and that's the charm, but they have to do something about isolation. I could hear everything next door, including the bathroom as if I were there. This is not just next door but also in the upstairs room. It is not acceptable.
Se hospedó 3 noches en abril de 2024
Respuesta de Lindsay, el 28 abr. 2024
Thank you so much for your recent stay with us at Graduate Seattle. We are glad to hear that you enjoyed the charm of our historic building and apologize for the issues you encountered with the noise. We hope that we can welcome you back again soon so that we can provide you with better service.

8/10 Bueno

Haley

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The hotel is fine, but older. There was no full length mirror in my room and the TVs are basic cable. There are no hotel amenities. The hotel is clean, but the UDistrict is not, so just be prepared. Very walkable area, close to a bunch of coffee shops and quick eats.
Se hospedó 4 noches en abril de 2024
Respuesta de zebidiah ray, el 27 abr. 2024
Thank you for your recent stay with us at Graduate Seattle! We appreciate your feedback and are so glad to hear that you enjoyed your stay. Please don't hesitate to reach out if you have any questions or need any assistance. We look forward to welcoming you back soon!

6/10 Aceptable

Aneeta R

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Too noisy and especially corner room jit great
Se hospedó 3 noches en abril de 2024
Respuesta de zebidiah ray, el 27 abr. 2024
Thank you for the feedback and being a guest at the Graduate Hotel. We apologize that the room didn't meet your expectations. We do hope that you will consider staying with us again and give us another chance. Please feel free to reach out to me below, if you need any further assistance!

8/10 Bueno

Linda

Le gustó: Servicio y personal
The valet was excellent. The place is sort of minimally renovated. I liked the tub. The view was cool. Room arrangement was weird.
Se hospedó 1 noche en abril de 2024
Respuesta de zebidiah ray, el 22 abr. 2024
Thank you for the feedback and being a guest at the Graduate Hotel! We appreciate you staying with us and we will look forward to hosting you again! Please feel free to reach out to me if you may need any further assistance! I would be glad to help!

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Service Manager, el 16 abr. 2024
Thank you for being a guest at the Graduate Hotel! We appreciate the feedback, and we will look forward to having you stay with us again. Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!

10/10 Excelente

Katherine

Se hospedó 3 noches en abril de 2024
Respuesta de zebidiah ray, el 4 may. 2024
Thank you so much for your recent stay with us at Graduate Seattle! We are so glad to hear that you enjoyed your stay and look forward to welcoming you back soon. Please don't hesitate to reach out if we can be of any assistance!

8/10 Bueno

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de zebidiah ray, el 12 abr. 2024
Thank you for being a guest at the Graduate Hotel! We appreciate your feedback and we do hope that you will consider staying with us again in the future! Please feel free to reach out to me below, if you may need any further assistance!

10/10 Excelente

Junseok

Le gustó: Limpieza y servicio y personal
Not bad
Se hospedó 1 noche en abril de 2024
Respuesta de zebidiah ray, el 12 abr. 2024
Thank you for being a guest at the Graduate Hotel! We appreciate your feedback and we do hope that you will consider staying with us again in the future! Please feel free to reach out to me below, if you may need any further assistance!

10/10 Excelente

Patrick

Se hospedó 1 noche en abril de 2024
Respuesta de manager, el 1 may. 2024
Thank you for the feedback! We appreciate you being a guest at the Graduate Hotel, and we will look forward to your return. Please feel free to reach out to me below, if you may need any further assistance. I would be happy to help.

8/10 Bueno

ELIZABETH

Viaje de negocios, Viaje familiar
Le gustó: Servicios
There were many broken things, elevator, TV picture was green and purple had to reboot to watch a channel. Water cooler in gym didn’t work. And lastly they charged my card 2x, which I have to follow up on. Staff was friendly. Valet guy was very nice. The decor was fun and liked the overall hotel. A lot of little things broken was a bit off though.
Se hospedó 2 noches en abril de 2024
Respuesta de Lindsay, el 11 abr. 2024
Thank you for your recent stay with us at Graduate Seattle. We are glad to hear that you enjoyed your stay and the experience with our staff despite some of the broken items mentioned. I will be sure to have our engineer take a look. Please don't hesitate to reach out and give us a call at 206-634-2000 so that we can help assist with your overcharge inquiry. We look forward to welcoming you back soon!

8/10 Bueno

Uta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for a visit to UW. Super convenient light rail one block from hotel... easy ride to Downtown, Pikes Market, and also to/from Airport!! Do not Uber! Light rail costs a fraction and is very easy to navigate! Hotel staff and general facility very friendly and pleasant, rooms very clean and attractive... the only two areas that were less than glowing were bed comfort (sorry...not comfy) and noise... perhaps on lower level quite a lot of street noise if have windows open. Overall fabulous experience, especially for price... would stay again!
Se hospedó 2 noches en abril de 2024
Respuesta de zebidiah ray, el 10 abr. 2024
Thank you for being a guest at the Graduate Hotel! We appreciate your feedback and we do hope that you will consider staying with us again in the future! Please feel free to reach out to me below, if you may need any further assistance!

6/10 Aceptable

Jennifer

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Lindsay, el 11 abr. 2024
Thank you for your recent stay with us at Graduate Seattle! We appreciate your feedback and would love to hear more about your stay experience. Please don't hesitate to reach out to us with any questions or further feedback.

6/10 Aceptable

Brandon

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Service Manager, el 9 abr. 2024
Thank you for being a guest at the Graduate Hotel! We appreciate your feedback and we do hope that you will consider staying with us again in the future! Please feel free to reach out to me below, if you may need any further assistance!

10/10 Excelente

holly

Se hospedó 1 noche en abril de 2024
Respuesta de Lindsay, el 28 abr. 2024
Thank you so much for your recent stay with us at Graduate Seattle! We are so glad to hear that you enjoyed your stay and look forward to welcoming you back soon. Please don't hesitate to reach out if we can be of any assistance!

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not much noise reduction between rooms
Se hospedó 2 noches en abril de 2024
Respuesta de zebidiah ray, el 7 abr. 2024
Thank you for your recent stay with us at Graduate Seattle! We appreciate your feedback and are so glad to hear that you enjoyed your stay! Please don't hesitate to reach out to us if you have any questions or if we can be of any assistance. We look forward to welcoming you back soon!

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful atmosphere and close to the university. The rooftop restaurant bar is great. Easy access to the metro. The streets can be dirty and gritty.
Se hospedó 2 noches en marzo de 2024
Respuesta de zebidiah ray, el 4 abr. 2024
Thank you for your recent stay with us at Graduate Seattle! We appreciate your feedback and are so glad to hear that you enjoyed your stay! Please don't hesitate to reach out to us if you have any questions or if we can be of any assistance. We look forward to welcoming you back soon!

10/10 Excelente

Vikrant

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff , especially a lady named Desiree . She was really helpful and kind , to help me with my reservation problem.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Service Manager, el 4 abr. 2024
Thank you so much for the feedback! We are glad that you had a memorable experience at the desk with Desiree! We will look forward o welcoming you back soon! Please feel free to reach out to me below, if you may need any further assistance! I would be glad to help!

6/10 Aceptable

Kelcy, Ellensburg

Se hospedó 1 noche en febrero de 2024
Respuesta de zebidiah ray, el 24 abr. 2024
Thank you for the feedback and being a guest at the Graduate Hotel. We apologize that the room didn't meet your expectations. We do hope that you will consider staying with us again and give us another chance. Please feel free to reach out to me below, if you need any further assistance!

10/10 Excelente

Lucas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de zebidiah ray, el 19 abr. 2024
Thank you for being a guest at the Graduate Hotel! We appreciate the feedback, and we will look forward to having you stay with us again. Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!

10/10 Excelente

Samantha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Service Manager, el 16 abr. 2024
Thank you for being a guest at the Graduate Hotel! Thank you for your feedback and we will look forward to your next stay with us!

6/10 Aceptable

Cole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Valet parking charges for a hotel like this are a joke. Should be free parking on site (or boldly state in your ads the reality is you have No parking).
Se hospedó 1 noche en febrero de 2024
Respuesta de Lindsay, el 26 mar. 2024
Thank you for your recent stay with us at Graduate Seattle. We appreciate your feedback and apologize for the experience you had with our valet parking services. We hope that we can welcome you back in the future. Please don't hesitate to reach out if you have any questions or if we can be of any assistance.

10/10 Excelente

PAUL

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de zebidiah ray, el 14 abr. 2024
Thank you for being a guest at the Graduate Hotel! We appreciate your feedback and we do hope that you will consider staying with us again in the future! Please feel free to reach out to me below, if you may need any further assistance!

10/10 Excelente

Suzanne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de zebidiah ray, el 12 abr. 2024
Thank you for being a guest at the Graduate Hotel! We appreciate your feedback and we do hope that you will consider staying with us again in the future! Please feel free to reach out to me below, if you may need any further assistance!

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the decor- such great furniture and deco vibe. Staff friendly- usually only one person at front desk, but very helpful. Our room was lovely. Bathtub was nice and deep. Felt like I was in an apartment rather than a hotel room. Super convenient to the light rail which is just right across the street. Price affordable and used valet so parking was easy.
Se hospedó 3 noches en marzo de 2024
Respuesta de zebidiah ray, el 18 mar. 2024
Thank you for your recent stay with us at Graduate Seattle! We appreciate your feedback and are so glad to hear that you enjoyed your stay and the location of the hotel. The U District is a vibrant and fun neighborhood to explore! We look forward to welcoming you back soon!

10/10 Excelente

Mickey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and close to many things.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lindsay, el 17 mar. 2024
Thank you for your recent stay with us at Graduate Seattle! We appreciate your feedback and are so glad to hear that you enjoyed your stay and the location of the hotel. The U District is a vibrant and fun neighborhood to explore! We look forward to welcoming you back soon!

10/10 Excelente

Rebecca

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a sweet little hotel! I loved the decor inside. The staff was very friendly. My room was very clean. And, the whole bathroom was clean!
Se hospedó 1 noche en marzo de 2024
Respuesta de Lindsay, el 15 mar. 2024
Thank you so much for your recent stay with us at Graduate Seattle! We are so happy to hear that you enjoyed your stay and that the room and bathroom were comfortable! We look forward to seeing you again soon. Please do not hesitate to reach out if you have any questions or if we can be of any assistance.

2/10 Terrible

Allie

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is miserable. I don't know how they have such good reviews with the issues they have. The hotel is in a pretty bad location, then the rooms are absolutely nasty. Dirty, unclean bedsheets, unclean bathroom with used q tips on the ground. Food and crumbs on the floor. Dirt and hair on the pillows, the main door doesn't shut or latch correctly and doesn't have a lock. If you pushed a little bit from the outside it would open. The ac doesn't work, it blasts heat all the time. And the staff is untrained. I'm shocked this is a hotel still functioning. Plus, you have a mandatory valet parking ($45) for each stay because there aren't any other parking options. The parking garage isn't visible and not accommodating. The location is sketchy and very much so not a good location as far as people and things around the hotel. I'm heavily disappointed. I also ordered food, paid for it and they wouldn't bring it up (heavily pregnant lady). They left it on the counter all night. This hotel is one of the worst I've been in.
Se hospedó 1 noche en marzo de 2024
Respuesta de zebidiah ray, el 15 mar. 2024
We sincerely apologize for all of the issues that you had during your most recent stay here with us. In the future we would advise reporting these issues to the front desk that way we can go ahead and rectify them for you. We also attempted to contact you on several occasions to confirm that it was your food at the desk and if it was okay to bring up to your room but never got a response. We hope that you give us another chance in the future to surpass your expectations.

4/10 Malo

Bianca

Viaje en pareja
No le gustó: Servicios
Upon checking in I was hopeful we’d have a great stay! We were going to do an early check in but ended up arriving late so the staff let us know we would not be charged for it. However, we were. I could hear every single conversation and toilet flush/shower of the rooms next to us the entire time, the fitness center had half the equipment out of order, water was out for several days as well. We requested a mini fridge in our room and it was never brought up. Made it very hard to relax being able to hear everything. I wouldn’t stay again.
Se hospedó 4 noches en febrero de 2024
Respuesta de Lindsay, el 13 mar. 2024
Thank you for your recent stay with us at Graduate Seattle. I am so sorry for the experience you had with us during your stay with the noise, fitness center, and miscommunications with the front desk. I just sent a separate email regarding these issues, and wanted to confirm that we refunded your early check-in fee and 1 night of parking due to your experience. Please let us know if you have any questions, or if we can be of any further assistance. We hope to welcome you back soon.