Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 110 de 168 opiniones" "
10 - Excelente
110
Puntuación de 8, es decir, Bueno. Basada en 39 de 168 opiniones" "
8 - Bueno
39
Puntuación de 6, es decir, Aceptable. Basada en 7 de 168 opiniones" "
6 - Aceptable
7
Puntuación de 4, es decir, Malo. Basada en 5 de 168 opiniones" "
4 - Malo
5
Puntuación de 2, es decir, Terrible. Basada en 7 de 168 opiniones" "
2 - Terrible
7
9.4/10
Limpieza
9.2/10
Servicio y personal
8.8/10
Servicios
9.4/10
Condiciones de la propiedad
9.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Truyen
Viaje familiar
22 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful, clean, convenient, closed by shopping.
Truyen
Se hospedó 4 noches en mayo de 2024
Respuesta de Helen Manager,Operation Team, Nine Tree Yongsan, el 22 may. 2024
Dear guest,Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards,
8/10 Bueno
Michiko
22 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
駅から30秒くらいでマートも隣接されていてすごく便利!!また泊まりたいです!
Michiko
Se hospedó 2 noches en mayo de 2024
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 하현준 매니저 올림, el 26 may. 2024
Dear Michiko, Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated. Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future. Best regards, Hotel Management
10/10 Excelente
Pui Ying Shady
Viaje familiar
22 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
位置優越,就正正在車站隔離,房間大,潔淨
Pui Ying Shady
Se hospedó 6 noches en mayo de 2024
Respuesta de Helen Manager, Operation Team, Nine Tree Yongsan, el 22 may. 2024
感謝您使用首爾龍山Nine Tree Premier Rokaus 酒店。 非常感謝您在百忙之中與很多人分享住宿經驗。 我們會改善您的不足之處,讓您下次訪問時度過更加愉快的時間。 謝謝
6/10 Aceptable
Ficky
21 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ficky
Se hospedó 4 noches en mayo de 2024
Respuesta de Helen Manager, Operation Team, Nine Tree Yongsan, el 22 may. 2024
Dear guest,Thank you for using the Nine Tree Premier Rokaus Hotel in Yongsan, Seoul. Thank you so much for sharing your stay experience with many people while you are busy. We will try to improve our shortcomings and have a more enjoyable time next time you visit. Thank you.Best regards
6/10 Aceptable
SINJA
Viaje familiar
5 may. 2024
Le gustó: Servicio y personal
便利な場所ですが特に魅力的ではないです。
SINJA
Se hospedó 1 noche en abril de 2024
Respuesta de Luna Manager,Operation Team, Nine Tree Yongsan, el 6 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly Staff
Melanie
Se hospedó 5 noches en abril de 2024
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 하현준 매니저 올림, el 27 abr. 2024
Thank you for staying at Nine Tree Premier ROKAUS Hotel Seoul Yongsan and we appreciate you taking the time to share your thoughts. We are very happy to see that you enjoyed your stay. we are also encouraged by your positive comments. We do hope to see you back in our hotel very soon for your next trip to Seoul.Hotel Management
10/10 Excelente
Corinna
8 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed for a business trip there. It was convenient and the staff was very friendly.
Corinna
Se hospedó 1 noche en abril de 2024
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 8 abr. 2024
Thank you for staying at Nine Tree Premier ROKAUS Hotel Seoul Yongsan and we appreciate you taking the time to share your thoughts. We are very happy to see that you enjoyed your stay, both because of the "facilties in the hotel" and because our team looked after you well and we are also encouraged by your positive comments. We do hope to see you back in our hotel very soon for your next trip to Seoul.
10/10 Excelente
Edison
5 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very nice staff and very . would come back
Edison
Se hospedó 7 noches en marzo de 2024
Respuesta de Luna Manager,Operation Team, Nine Tree Yongsan, el 5 abr. 2024
Dear Edison,Thank you for staying at Nine Tree Premier ROKAUS Hotel Seoul Yongsan and we appreciate you taking the time to share your thoughts. We are very happy to see that you enjoyed your stay, both because of the "facilties in the hotel" and because our team looked after you well and we are also encouraged by your positive comments. We do hope to see you back in our hotel very soon for your next trip to Seoul.Hotel Management
10/10 Excelente
Charlotte
22 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super convenient since it’s right by Yongsan station so you can access the subway or the KTX trains if you’re travelling to another city. Rooms were well maintained and new. Space was good also. They have laundry facilities too but it can get busy as there are only 2 washers and 2 dryers for many hotel rooms. Machines were also a little expensive as they’re big machines.
Charlotte
Se hospedó 2 noches en marzo de 2024
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 22 mar. 2024
Dear Charlotte,Thank you for sharing your stay experience with us. We are very much inspired and motivated by the positive feedback and comments you made from your stay experience and hope to see you again for your next trip to Seoul. Thank you and best regards, Hotel Management
10/10 Excelente
HIJIRI
Viaje familiar
21 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 21 mar. 2024
Dear HIJIRI,Thank you very much for taking the time to share your feedback after your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan. I am glad that you enjoyed your time with us and that you liked the "hotel location", "facilities" and "service" - We cannot ask for anything more, thank you so much. :-)We are still working hard to provide a consistently great experience to all our guests and it is encouraging to see that we are on the right way and your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. We hope to see you again as you mentioned for your next trip to Seoul and meanwhile, please share your stay-experience with us together with your family and friend who will to visit Korea near future. Thank you. Hotel Management
6/10 Aceptable
한노
16 mar. 2024
한노
Se hospedó 1 noche en marzo de 2024
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 정수빈 매니저 올림, el 5 abr. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
8/10 Bueno
estee
Viaje en pareja
9 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Opted for standard double (han river view). Stayed on the 23rd floor corner room but did not get much han river view. View was showing a few plots of barren land prepped for buildings to be built.
Cleanliness was good.
Toilet for showering was spacious.
And room’s ambience is really nice too.
Minimal sound of the train going on the tracks. I am a very light sleeper but was not too bothered by it.
Hotel was conveniently located next to the mall that had underground linked to the train station.
Hotel is also near another train station.
Would definitely come back to stay again.
estee
Se hospedó 3 noches en marzo de 2024
Respuesta de Luna Manager,Operation Team, Nine Tree Yongsan, el 10 mar. 2024
Dear estee,Thank you very much for taking the time to share your feedback after your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan. I am glad that you enjoyed your time with us and that you liked the "hotel location", "facilities" and "service" - We cannot ask for anything more, thank you so much. :-)We are still working hard to provide a consistently great experience to all our guests and it is encouraging to see that we are on the right way and your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. We hope to see you again as you mentioned for your next trip to Seoul and meanwhile, please share your stay-experience with us together with your family and friend who will to visit Korea near future. Thank you. Hotel Management
8/10 Bueno
FEI
Viaje en pareja
5 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What's best is its location. So close to Yongsan and Xinyongsan stations so make the transportation easy. It is also very close Yongsan iPark mall, which is huge with many dining options, great for the folks who came to Seoul the first time. What I dislike is the shower which drove me nuts due to unstable temperature. I had to adjust it every minute or so between hot and cold. The shower door is also in a strange direction that you won't be able to reach towel without coming out naked and wetting the floor. The washlet is awesome but the restroom is smelly due to poor ventilation. Otherwise, the bed is comfort and breakfast is delicious.
FEI
Se hospedó 3 noches en febrero de 2024
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 5 mar. 2024
Dear FEI,Thank you very much for your post here on Expedia which I have read with a measure of surprise and disappointment. Firstly, I was disappointed to read of the issues you encountered during your stay and I can assure this is not to the standard that we as a hotel pride ourselves upon. To that end, I wish to make a sincere apology to you for the inconvenience caused. Naturally without you sharing this we would not know where we need to improve, and I shall definitely check and share the areas for improvement you have highlighted with the team in our daily meeting. You are an important customer to us. I am writing to you in the hopes that your experience for this stay will not affect your passion and desire towards staying at another Nine Tree Hotel in the future.Once again, on behalf of hotel management team, I apologize for your experience.Hotel Management
10/10 Excelente
Taesun, Rockville
Viaje en pareja
3 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Its location was excellent for touring downtown Seoul. It was a fairly new hotel with good amenities. Only issue was that they changed the policy about using a swimming pool. When I booked this hotel, it was free. They charged me $12.00 for person every time I used the pool.
Taesun
Se hospedó 4 noches en febrero de 2024
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 4 mar. 2024
Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
SANGMIN
13 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
SANGMIN
Se hospedó 1 noche en febrero de 2024
8/10 Bueno
HYEON JEONG
Viaje en grupo
12 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HYEON JEONG
Se hospedó 1 noche en diciembre de 2023
8/10 Bueno
Mil
Viaje en pareja
26 ene. 2024
Le gustó: Limpieza
Just average hotel. Nothing special
Mil
Se hospedó 3 noches en diciembre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 26 ene. 2024
Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
JIHEE
Viaje en grupo
24 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
JIHEE
Se hospedó 1 noche en enero de 2024
Respuesta de -나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 신혜빈 매니저올림-, el 24 ene. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
10/10 Excelente
Inho, Spring
Viaje de negocios
14 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Inho
Se hospedó 1 noche en enero de 2024
Respuesta de Zun Manager,Operation Team, Nine Tree Yongsan, el 31 ene. 2024
Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
Seung Eun
10 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
재이용의사 300%
일단 호텔에서 만난 모든 직원분들(특히 프론트, 조식 레스토랑)이 친절해서 기분이 좋았고, 객실도 4성급이라 보기 어려울 정도로 쾌적했어요. 많은 분이 엘레베이터가 느리다는 지적을 하셨는데, 1층~로비층까지 에스컬레이터를 이용한다면, 그 정도로 불편하진 않았어요. 조식 퀄리티도 딱 넘치지도 않고, 훌륭하고요. 재이용의사 300%입니다^^
Seung Eun
Se hospedó 1 noche en enero de 2024
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 신혜빈 매니저 올림, el 10 ene. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사드립니다. 고객님의 깊은 관심과 칭찬으로 저희 호텔의 서비스 발전에 도움 주신 점 또한 감사드립니다. 머무시는 동안 만족스러운 시간을 보내셨다고 말씀하시니 저희가 오히려 큰 보람과 기쁨을 느낍니다. 다시 한 번, 의견에 감사드리며 고객님의 리뷰를 더 많은 직원들에게 공유하여, 앞으로도 최고의 서비스 및 경험을 제공해 드리기 위해 노력하겠습니다.감사합니다.
10/10 Excelente
ShuFei
Viaje en grupo
6 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ShuFei
Se hospedó 10 noches en noviembre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 8 ene. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
8/10 Bueno
Naeun, Thornhill
5 ene. 2024
Naeun
Se hospedó 7 noches en diciembre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 26 ene. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
10/10 Excelente
Gyuwon
3 ene. 2024
Gyuwon
Se hospedó 1 noche en enero de 2024
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 8 ene. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
8/10 Bueno
TOKYO
3 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
TOKYO
Se hospedó 6 noches en diciembre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 7 ene. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
10/10 Excelente
Sonoko
3 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sonoko
Se hospedó 2 noches en diciembre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 8 ene. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
10/10 Excelente
Kwangsuk
2 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kwangsuk
Se hospedó 1 noche en diciembre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 7 ene. 2024
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
2/10 Terrible
Hyeeun
27 dic. 2023
Hyeeun
Se hospedó 1 noche en diciembre de 2023
Respuesta de -나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 신혜빈 매니저 올림, el 28 dic. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 바쁘신 와중 고객님의 투숙 경험을 많은 분들과 공유해 주셔서 대단히 감사드립니다. 고객님께서 남겨 주신 부족한 점을 개선하여 다음에 방문해 주실 때에는 더욱 쾌적한 시간을 보내실 수 있도록 직원 모두가 노력하겠습니다. 감사합니다.
10/10 Excelente
Jiyoon
25 dic. 2023
Jiyoon
Se hospedó 2 noches en diciembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 신혜빈 매니저 올림 제공, el 25 dic. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다
10/10 Excelente
Ji Yeon
Viaje de negocios
24 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ji Yeon
Se hospedó 1 noche en diciembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 유재환 매니저 올림, el 24 dic. 2023
-나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 투숙 기간 동안 편안한 시간을 보내신 듯 하여 직원 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다
10/10 Excelente
Hye Sung
Viaje familiar
23 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hye Sung
Se hospedó 1 noche en diciembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 유재환매니저 올림, el 23 dic. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 방문해 주셔서 진심으로 감사합니다. 저희 호텔에 머무르시는 동안 만족스러운 시간을 보내신 것 같아 매우 기쁩니다. 앞으로도 보다 나은 서비스로 고객님의 기대에 부응할 수 있도록 항상 최선의 노력을 다하겠습니다. 고객님의 소중한 의견에 다시 한 번 진심으로 감사 드리며, 가까운 미래에 더 좋은 서비스로 만나 뵙기를 기대하겠습니다. 감사합니다.
8/10 Bueno
Lawna
20 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everyone and everything was great
Lawna
Se hospedó 2 noches en diciembre de 2023
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 21 dic. 2023
Dear LawnaThank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards,
10/10 Excelente
young gu
Viaje de negocios
19 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
young gu
Se hospedó 2 noches en diciembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 유재환매니저 올림, el 21 dic. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 투숙 기간 동안 편안한 시간을 보내신 듯 하여 직원 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.
8/10 Bueno
Akihiro
Viaje familiar, Viaje familiar con niños
9 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Akihiro
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 13 feb. 2024
Dear Akihiro,Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
KUN
Viaje de negocios
7 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
프론트 데스크 직원들 친절하고 객실 상태도 좋습니다.
엘리베이터가 다른 호텔들에 비해서 조금 오래 기다립니다.
위치도 좋고 다음에 다시 방문 할 예정입니다
KUN
Se hospedó 8 noches en noviembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 유재환 매니저 올림, el 7 dic. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 바쁘신 와중 고객님의 투숙 경험을 많은 분들과 공유해 주셔서 대단히 감사드립니다. 호텔내 엘리베이터로 인해 불편함을 드렸던 점에 대해서는 호텔 임직원을 대표해 사과의 말씀을 드립니다. 고객님께서 남겨 주신 부족한 점을 개선하여 다음에 방문해 주실 때에는 더욱 쾌적한 시간을 보내실 수 있도록 직원 모두가 노력하겠습니다. 감사합니다.
2/10 Terrible
Young Ju
5 dic. 2023
Young Ju
Se hospedó 1 noche en diciembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 신혜빈 매니저 올림, el 25 dic. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다
10/10 Excelente
David
4 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Modern, new hotel
Nice, modern hotel in a great location. Easy walking distance to two subway stations to get anywhere in Seoul quickly. Would stay again.
Staff was friendly and spoke English when checking in and out but did not interact with them otherwise.
David
Se hospedó 9 noches en noviembre de 2023
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 5 dic. 2023
Thank you very much for taking the time to share your feedback after your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan. I am glad that you enjoyed your time with us and that you liked the "hotel location", "facilities" and "service" - We cannot ask for anything more, thank you so much. :-)We are still working hard to provide a consistently great experience to all our guests and it is encouraging to see that we are on the right way and your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. We hope to see you again as you mentioned for your next trip to Seoul and meanwhile, please share your stay-experience with us together with your family and friend who will to visit Korea near future. Thank you. Hotel Management
10/10 Excelente
SEUNG
Viaje de negocios
30 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
다 좋았어요
SEUNG
Se hospedó 1 noche en noviembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 신혜빈 매니저 올림, el 30 nov. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 선택해 주셔서 감사 드리며, 아울러 바쁘신 와중에도 소중한 시간을 내시어 좋은 평점과 리뷰를 남겨주신 것에 다시 한번 감사의 말씀을 드립니다. 투숙 기간 중 호텔 내 부대 시설 및 청결도에 큰 만족을 느끼신 듯 하여 스탭 모두가 보람을 느낍니다. 앞으로도 보다 나은 서비스로 고객님의 기대에 부응할 수 있도록 항상 최선의 노력을 다하겠습니다. 감사합니다.
8/10 Bueno
Jong Ho
29 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
역에서 가까워 도보로 이용가능함
Jong Ho
Se hospedó 1 noche en noviembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 신혜빈 매니저 올림, el 29 nov. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 저희 호텔의 위치가 고객님께 도움이 되어드린 것 같아 기쁜 마음입니다. 고객님의 소중한 의견에 다시 한 번 진심으로 감사 드리며, 고객님의 기대에 부응할 수 있도록 항상 최선의 노력을 다하겠습니다. 감사합니다.
8/10 Bueno
Mayu
25 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
새로운 호텔이라 시설이 다 깨끗하고 좋았습니다!
Mayu
Se hospedó 3 noches en noviembre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 신혜빈 매니저 올림, el 29 nov. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 저희 호텔을 선택해주시고, 또 투숙 기간 동안 편안한 시간을 보내신 것 같아 직원 모두가 기쁜 마음입니다. 앞으로도 고객님들의 안전과 편의를 위해 노력하며 추후 좋은 기회에 고객님을 다시 뵙기를 기대하겠습니다. 감사합니다.
8/10 Bueno
Hyosoon
23 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, clean and comfortable, good amenities.
Restaurant food and services need improvements.
Hyosoon
Se hospedó 2 noches en noviembre de 2023
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 24 nov. 2023
Thank you for staying at Nine Tree Premier ROKAUS Hotel Seoul Yongsan and for taking the time to share your valuable feedback during your recent trip to Seoul. I was delighted to read that our Service Model hotel met your needs as a smart traveler, particularly in our great location, comfortable rooms, and the service provided to you by our polite and helpful team. We are all working very hard to make sure that every guest has a great experience when staying with us - it is very motivating to see that this has worked well during your stay. We have enjoyed looking after you and hope to see you again soon for your next trip to Seoul. Please share your stay-experience together with your family and friends who are planning to visit in Seoul near future, it will be appreciated.Thank you and best regards, Hotel Management
10/10 Excelente
Frank
22 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location and very nice rooms.
Frank
Se hospedó 6 noches en noviembre de 2023
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 24 nov. 2023
Thank you very much for taking the time to share your feedback after your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan. I am glad that you enjoyed your time with us and that you liked the "hotel location", "facilities" and "service" - We cannot ask for anything more, thank you so much. :-)We are still working hard to provide a consistently great experience to all our guests and it is encouraging to see that we are on the right way and your kind compliments will certainly be shared with our associates as it will be a great motivation for them to continuously strive for exemplary hospitality. We hope to see you again as you mentioned for your next trip to Seoul and meanwhile, please share your stay-experience with us together with your family and friend who will to visit Korea near future. Thank you. Hotel Management
10/10 Excelente
Cliente verificado
Viaje de negocios
21 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 2 noches en noviembre de 2023
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 24 nov. 2023
Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
2/10 Terrible
JUSTIN S
19 nov. 2023
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
JUSTIN S
Se hospedó 1 noche en noviembre de 2023
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 24 nov. 2023
Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
Saruultuya
Viaje en grupo
19 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Saruultuya
Se hospedó 2 noches en noviembre de 2023
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 24 nov. 2023
Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
BINGHONG
Viaje familiar
18 nov. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
BINGHONG
Se hospedó 3 noches en noviembre de 2023
Respuesta de James Manager,Operation Team, Nine Tree Yongsan, el 24 nov. 2023
Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
HIU YING
14 nov. 2023
HIU YING
Se hospedó 2 noches en noviembre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 16 nov. 2023
Thank you so much for your recent fantastic review of your stay with us at Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
4/10 Malo
neil
14 nov. 2023
Le gustó: Limpieza y comodidad de las habitaciones
neil
Se hospedó 4 noches en noviembre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 15 nov. 2023
Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
Takaya
6 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Takaya
Se hospedó 3 noches en noviembre de 2023
Respuesta de james Manager,Operation Team, Nine Tree Yongsan, el 7 nov. 2023
Thank you so much for taking your time to give us a review of your stay with us at the Nine Tree Premier ROKAUS Hotel Seoul Yongsan, it is very much appreciated.Your comments and feedback are a great way to continue to motivate the team to continue to provide the great service and hospitality. Thanks once again and we all hope to be able to welcome you back to the hotel sometime in the near future.Best regards, Hotel Management
10/10 Excelente
Shaira Dianne
28 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sadly just a short stay but for the next time it’ll be longer.. such a nice, clean, modern, etc. Hotel and such a nice service it was overall just perfect!!:) see you next time!
Shaira Dianne
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy Manager,Operation Team, Nine Tree Yongsan, el 29 oct. 2023
Thank you for staying at Nine Tree Premier ROKAUS Hotel Seoul Yongsan and for taking the time to share your valuable feedback during your recent trip to Seoul. I was delighted to read that our Service Model hotel met your needs as a smart traveler, particularly in our great location, comfortable rooms, and the service provided to you by our polite and helpful team. We are all working very hard to make sure that every guest has a great experience when staying with us - it is very motivating to see that this has worked well during your stay. We have enjoyed looking after you and hope to see you again soon for your next trip to Seoul. Please share your stay-experience together with your family and friends who are planning to visit in Seoul near future, it will be appreciated.Thank you and best regards, Hotel Management
10/10 Excelente
youngsup
Viaje de negocios
25 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
youngsup
Se hospedó 1 noche en octubre de 2023
Respuesta de 나인트리 프리미어 로카우스 호텔 서울 용산 운영팀 조정윤매니저 올림 제공, el 28 oct. 2023
나인트리 프리미어 로카우스 호텔 서울 용산을 이용해 주셔서 감사합니다. 소중한 시간을 내시어 좋은 점수를 주셔서 모두가 큰 보람을 느낍니다. 고객님께서 다시 방문해주실 때까지 서비스 향상에 힘쓰며 더 좋은 투숙이 되실 수 있도록 노력하겠습니다. 감사합니다.