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Opiniones de Novotel Ambassador Seoul Yongsan - Seoul Dragon City

4.5 out of 5
Novotel Ambassador Seoul Yongsan - Seoul Dragon City
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 547 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 273 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 102 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 41 de 1000 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

katsumi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
特別な問題はないですが、少し部屋が狭い。 後は、いいホテルだと思います。
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Eva, Guest Experience Manager, el 10 may. 2024
Dear Victoria,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 Bueno

KANAME

Se hospedó 4 noches en abril de 2024

10/10 Excelente

Hikari

Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Tomi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
龍山駅からアーケードの通路で繋がっていて天気を心配することなく直ぐにホテルに到着できる チェックイン、アウトで並んだりすることもなく快適 お部屋も広く清潔 ただ部屋の扉の開閉が大変重く大変 お隣の方からもその音が結構聞こえた それと夜遅くになると駅が閉まっているので最初反対側(新龍山)の方から戻ってきた時よく分からなくてグルグルと駅向こうに行く道を探してしまった笑 何か大きな指示版などがあれば良かったかな、と思った
Se hospedó 3 noches en mayo de 2024
Respuesta de Eva, Guest Experience Manager, el 6 may. 2024
Dear Tomi,このたびは、ご利用いただきまして誠にありがとうございます。最近の滞在に関するフィードバックを提供していただき、心より感謝申し上げます。ご期待に添えず、ご不満をおかけしましたことを深くお詫び申し上げます。お客様が指摘されたポイントは関連部署と共有し、改善に努めてまいります。お客様のご意見をいただき、誠にありがとうございます。今後もより良いサービスを提供できるよう努力してまいります。

8/10 Bueno

Satoru

Se hospedó 2 noches en abril de 2024
Respuesta de Eva, Guest Experience Manager, el 10 may. 2024
Dear. Satoru,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

8/10 Bueno

Takashi

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Eva, Guest Experience Manager, el 25 abr. 2024
お客様へ、当ホテルをご利用いただき、レビューをお書きいただき、誠にありがとうございます!貴重なフィードバックをお寄せいただき、大変感謝しています。さらに詳細なフィードバックをお寄せいただける機会がございましたら、どうぞお知らせください。私たちは常に全てのお客様に最高の体験を提供するためにサービスの向上に努めております!

8/10 Bueno

KATSUAKI

Le gustó: Condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Eva, Guest Experience Manager, el 25 abr. 2024
お客様へ、ご意見を共有していただき、ありがとうございます。早くまた当ホテルでお迎えできることを楽しみにしています!

8/10 Bueno

Alvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Eva, Guest Experience Manager, el 12 abr. 2024
Dear Alvin,Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every guest!

8/10 Bueno

Hiu Wa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
床很舒適好睡 但不建議與朋友一同入住 因為浴室設計是開放式的 厠所門沒鎖亦不能緊閉 比較不方便
Se hospedó 3 noches en marzo de 2024
Respuesta de Eva, Guest Experience Manager, el 5 abr. 2024
親愛的客人,感謝您分享您的反饋。我們感激您的誠實,儘管我們很遺憾您的體驗沒有達到我們所追求的卓越水平。您的見解對我們的改進工作至關重要。我們致力於提供卓越的客戶體驗,顯然在這一次我們做得還不夠好。如果有機會,我們將全力以赴重新贏得您的信任,並確保您獲得卓越的酒店體驗,這也是我們許多客人期望的。

10/10 Excelente

REIKO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
龍山駅直結でホテルまで行きやすかったです。お部屋も広くて解放感があってとってもくつろげました。朝食も充実していて美味しいです。私的にポタージュが最高でした✨2泊しましたが、少しずつ並んでいるものが違っていることに心遣いを感じました。1つだけ、バスタブがないお部屋だったのが残念でした😢龍山駅は比較的移動も便利でした。また泊まりたいと思います。
Se hospedó 2 noches en marzo de 2024
Respuesta de Eva, Guest Experience Manager, el 3 abr. 2024
Dear REIKO,当ホテルに対する素晴らしいレビュー、ありがとうございます!ご滞在をお楽しみいただけたようで嬉しく思います。またのご来訪を心よりお待ちしております。

4/10 Malo

Ichiro

Se hospedó 1 noche en marzo de 2024
Respuesta de Eva, Guest Experience Manager, el 25 abr. 2024
お客様へ、ホテルにご滞在いただき、レビューを書いていただき、ありがとうございます。私たちのホテルで不快な体験をされたことに対し、心よりお詫び申し上げます。お客様のフィードバックを真剣に受け止め、チームと共有いたしました。私たちは常に失敗から学び、すべてのお客様に最高のサービス体験を提供するために努力していますので、ぜひもう一度チャンスをいただければと心から願っています。

10/10 Excelente

KANAME

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
室内清掃があまり良くないです。ホテル周辺施設が少ない
Se hospedó 3 noches en marzo de 2024
Respuesta de Eva, Guest Experience Manager, el 4 abr. 2024
Dear. KANEME,この度は当ホテルにご宿泊いただき、レビューを作成していただきありがとうございます。 この度は当ホテルで不快な思いをさせてしまい、誠に申し訳ございませんでした。 私たちはあなたのフィードバックを真剣に受け止め、あなたの考えは私たちのチームと共有されていますので、安心してください。 私たちは常に間違いから学び、すべてのお客様に最高のサービス体験を提供するよう努めていますので、より良いサービスを提供する機会をもう一度与えていただけることを心から願っています。

10/10 Excelente

YOSHIKAZU

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
移動がタクシーになるので南大門や東大門に行くなら、不便です。ただし電車が使えるなら便利です。カジノがあるので楽しく過ごせましたよ。高級ホテルって感じです。セキュリティーは完璧!トイレはウォシュレット!最高でした。
Se hospedó 3 noches en marzo de 2024
Respuesta de Eva, Guest Experience Manager, el 3 abr. 2024
YOSHIKAZU お客様へ、当ホテルにご宿泊いただき、レビューを書くお時間をいただきありがとうございます! お客様が快適な滞在を過ごせたことを嬉しく思います。私たちは常にすべてのお客様に最高のサービスを提供するために努力しています。 近いうちにお会いできることを願っています!

10/10 Excelente

JAEYOUNG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Eva, Guest Experience Manager, el 4 abr. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Jacob Bang (Duty Manager), el 3 abr. 2024
Dear Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Maria, Katy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I love it's near big mall, station.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jacob Bang (Duty Manager), el 3 abr. 2024
Dear Maria,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon!

8/10 Bueno

susanna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
room was little small. It was a really busy hotel. Same building but three or four hotels really easy to get confused.
Se hospedó 1 noche en marzo de 2024
Respuesta de -Cecile, Guest Experience Manager, el 15 mar. 2024
Dear susanna,We apologize for any inconvenience caused by the size of the room and the bustling atmosphere of the hotel. We understand that having multiple hotels in the same building can be confusing, and we will work on improving signage and communication to make the experience smoother for our guests. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. If there are any specific preferences or accommodations you'd like for your next visit, please feel free to let us know.

10/10 Excelente

KOICHI, yokohamasiminamiku

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en marzo de 2024
Respuesta de -Cecile, Guest Experience Manager, el 12 mar. 2024
Dear Koichi,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

4/10 Malo

Taeeun

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
두번은 가고싶지 않은 곳
Se hospedó 1 noche en marzo de 2024
Respuesta de -Cecile, Guest Experience Manager, el 6 mar. 2024
Dear Taeeun,고객님의 리뷰를 읽어 두번째 방문에 대한 불편함을 알게돼 죄송합니다. 불만족스러운 경험에 대해서 자세한 피드백을 주시지 않아 안타깝습니다. 더 나은 서비스를 제공하기 위해 노력하고 있으며, 만약 특정 이슈나 개선 사항이 있다면 언제든지 말씀해주시면 실질적인 도움이 될 것입니다. 다음에 방문하실 때 더 나은 서비스를 제공하고 고객님의 기대를 충족시킬 수 있도록 노력하겠습니다. 더 좋은 경험을 선사해드리기 위해 노력하고 있습니다. 감사합니다.

10/10 Excelente

DAEYOON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
서비스 추천합니다.
직원들의 대응이 아주 좋습니다. 조금 불편한 부분이 있어서 요청드렸더니 매우 빠르고 친절하게 대응해주셨습니다.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Alexander

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
The house keeping only made the bed and didnt clean anything else. They left the trash in the room. The shower head was filthy, dirty, and had black stains.
Se hospedó 2 noches en febrero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 2 mar. 2024
Dear Alexander,Thank you for bringing this to our attention. We sincerely apologize for the lapse in our housekeeping standards. Your feedback is invaluable, and we will address these issues promptly to ensure a cleaner and more comfortable experience for our guests. If there's anything specific you'd like us to address, please let us know. We appreciate your understanding and hope to have the opportunity to improve upon this during your next stay.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
청소상태가 진짜 별로
5성급 호텔에 맞지않게 청소상태가 특히 그릇류들 관리상태가 별로였어요.집이 아니니 어느정도 감안해도 3성급 레지던스 관리보다 못했어요..제가 사용한 방이 유독 그랬을 수 있어요.. 컵에 루즈자국 그대로 있었으며 (하얀컵) 와인잔엔 커피가루 그대로 담겨있었어요..수건사이엔 타인의 머리카락 그대로..ㅜㅜ 그리고 화장실 화장지 질이 너무 진짜 별로예요.. 일반적 공중화장실 질보다 떨어져요.. 가운 벨트가 넘 닳아서 곧 끓어지기 전이었구요 1박만 해서 데스크에 따로 요청은 안했습니다.. 침구는 부드럽고 만족했어요.그걸로 점수는 다 드렸어요..방크기도 크고 전반적으로 모던하고 깔끔해요.. 어르신들이 가면 객실전등 버튼 사용하기가 많이 불편하실거 같아요.. 전화기에 딸려있어요
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Sangyeun

Se hospedó 1 noche en febrero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 27 feb. 2024
Dear Guest,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon!

8/10 Bueno

Sunghyun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 27 feb. 2024
Dear Guest,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon!

8/10 Bueno

Jiyoung

Se hospedó 1 noche en febrero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 18 feb. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

KOJI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 18 feb. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

8/10 Bueno

YONG JIN

Se hospedó 1 noche en febrero de 2024
Respuesta de Cecile, Guest Experience Manager, el 14 feb. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

6/10 Aceptable

Choonghyuk

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Cecile, Guest Experience Manager, el 14 feb. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

2/10 Terrible

Namwon

Viaje de negocios
No le gustó: Servicio y personal
드라이기없어서 회사 출장 시간에 늦었습니다 30분동안 기다렸고 5번 정도 콜하니 그제서야 오네요
Se hospedó 1 noche en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Namwon 고객님께고객님의 솔직한 리뷰에 감사드립니다드라이어 미비로 인해 일어난 불편함에 대해 진심으로 사과드립니다. 이러한 상황이 회사 출장 일정에 영향을 미쳐서 정말 죄송합니다. 고객님의 소중한 시간을 존중하며, 더 좋은 경험을 제공할 수 있도록 개선해 나가겠습니다. 불편을 겪게 해드린 점에 대해 다시 한 번 사과의 말씀을 드리며, 앞으로는 이와 같은 문제가 재발하지 않도록 신속하게 대응하겠습니다.감사합니다.

10/10 Excelente

Byung-Dal

Se hospedó 1 noche en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

CHANG HEE

Se hospedó 1 noche en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

PNUYHTS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

SUNGDAE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

Yuna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

6/10 Aceptable

young gu

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
프론트 직원의 대응, 사전 준비물이 있어야 하는 수영장과 헬스는 사용 가능하나 사우나는 안된다. 황당함. 사전 공지도 없었음.
Se hospedó 1 noche en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Young Gu 고객님께,고객님의 솔직한 리뷰에 감사드립니다.프론트 직원 대응 및 수영장, 헬스의 이용에 관한 부분에서 불편함을 느끼셨다는 것에 대해 안타까워하고 있습니다. 특히 사우나 이용이 불가하다는 점에 대해 사전 공지가 없었다는 점은 황당한 경험이 되었을 것으로 생각됩니다. 이에 대한 피드백은 저희에게 중요하며, 더 나은 서비스 제공을 위해 노력하겠습니다.다시 한 번 사과의 말씀을 드리며, 앞으로는 더 원활한 소통과 편리한 이용을 위해 노력하겠습니다. 감사합니다.

10/10 Excelente

YASUHIRO

Se hospedó 2 noches en enero de 2024
Respuesta de -Cecile, Guest Experience Manager, el 28 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

8/10 Bueno

Ye-Eun

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
청소가 미흡하여 먼지 머리카락 다수 발견되었어요. 직원은 매우 친절합니다.
Se hospedó 2 noches en enero de 2024
Respuesta de Cecile, Guest Experience Manager, el 12 ene. 2024
고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 우선 머리카락 때문에 고객님께서 투숙기간 동안 불편끼쳐드린 점 정말 죄송하게 생각합니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다

8/10 Bueno

Cecilia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Cecile, Guest Experience Manager, el 12 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

Yona

Se hospedó 1 noche en enero de 2024
Respuesta de Cecile, Guest Experience Manager, el 12 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

Yunjung

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Cecile, Guest Experience Manager, el 12 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

8/10 Bueno

Hyung sup

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Cecile, Guest Experience Manager, el 12 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

Jaehyun

Se hospedó 1 noche en enero de 2024
Respuesta de Cecile, Guest Experience Manager, el 12 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

Namwon, Aurora

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good!
Se hospedó 6 noches en noviembre de 2023
Respuesta de Cecile, Guest Experience Manager, el 12 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
침구에 일부 구멍이 나있는 것도 있었고 군데군데 먼지가 조금 있었습니다. 그래도 방은 넓고 쾌적하니 좋았습니다.
Se hospedó 1 noche en diciembre de 2023
Respuesta de -Cecile, Guest Experience Manager, el 29 dic. 2023
고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 즐겁고 기분 좋은 숙박을 하신 것을 알게되어 대단히 기쁘게 생각합니다.고견에 다시 한 번 감사드리며 고객님의 가정에 건강과 행복이 가득하기를 기원합니다.감사합니다

10/10 Excelente

GongRok

Se hospedó 1 noche en diciembre de 2023
Respuesta de -Cecile, Guest Experience Manager, el 21 ene. 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

DONGKI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
가족들과 함께한 여행
역에서 가까운 접근성과 객실의 잘 관리된 내부의 곳곳 아주많은 관심과 노력이 보입니다
Se hospedó 1 noche en diciembre de 2023
Respuesta de -Cecile, Guest Experience Manager, el 29 dic. 2023
고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 즐겁고 기분 좋은 숙박을 하신 것을 알게되어 대단히 기쁘게 생각합니다.고견에 다시 한 번 감사드리며 고객님의 가정에 건강과 행복이 가득하기를 기원합니다.감사합니다

2/10 Terrible

sunhaeng

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de -Cecile, Guest Experience Manager, el 29 dic. 2023
Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!

10/10 Excelente

Kwang Joon

Se hospedó 1 noche en diciembre de 2023
Respuesta de -Cecile, Guest Experience Manager, el 12 dic. 2023
Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!