Seven Mile Beach, P.O. Box 30620, Seven Mile Beach, Grand Cayman
Opiniones
8.6
Excelente
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 549 de 1005 opiniones" "
10 - Excelente
549
Puntuación de 8, es decir, Bueno. Basada en 270 de 1005 opiniones" "
8 - Bueno
270
Puntuación de 6, es decir, Aceptable. Basada en 107 de 1005 opiniones" "
6 - Aceptable
107
Puntuación de 4, es decir, Malo. Basada en 51 de 1005 opiniones" "
4 - Malo
51
Puntuación de 2, es decir, Terrible. Basada en 28 de 1005 opiniones" "
2 - Terrible
28
9.0/10
Limpieza
9.0/10
Servicio y personal
8.6/10
Servicios
8.4/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Carlos
Viaje en grupo, Viaje en pareja
15 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es Un Paraiso en Gran Cayman
Carlos
Se hospedó 4 noches en agosto de 2023
Respuesta de General Manager, el 18 ago. 2023
Dear Carlos,Our location is already a slice of paradise, and we are thrilled that we provided you with the best accommodations to ensure every moment of your visit was enjoyable! Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa. It is our hope that you are planning another island getaway soon and that we will be considered for all your lodging needs. You can depend on us for a five-star stay. Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Cliente verificado
Viaje de negocios
21 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buena ubicación,linda playa y buen servicio ,hotel elegante
Cliente verificado
Se hospedó 2 noches en abril de 2019
Respuesta de HotelMgmt, el 27 abr. 2019
It's wonderful to know that you enjoyed your recent stay at the Westin Grand Cayman Seven Mile Beach Resort & Spa, and that our lovely property, helpful staff and stunning location pleased you. Thank you for the five-star rating and we hope you visit us again soon!
10/10 Excelente
Brett, Texas
19 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The recent updates were great. The Westin has the best beachfront on 7 mile beach.
Brett
Se hospedó 7 noches en agosto de 2018
Respuesta de Hotel Mgmt, el 20 ago. 2018
Brett, thank you for your wonderful review of the Westin Grand Cayman Seven Mile Beach Resort & Spa. We hope to welcome you back soon!
10/10 Excelente
Diego Martin
31 ene. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Soñado !
Espectacular !! Maravilloso todo !
Diego Martin
Se hospedó 7 noches en enero de 2018
Respuesta de The Westin Grand Cayman Team, el 5 feb. 2018
Dear Diego, thank you for your kind feedback!
We hope we have the chance to welcoming you again!
6/10 Aceptable
Gemma, Catalunña
21 ago. 2016
No le gustó: Condiciones de la propiedad
Hotel en obras sin avisar antes de reservar
Hotel en reformas, sin comunicar antes de reservar
Gemma
10/10 Excelente
Dianne
Viaje familiar
21 may. 2024
Amenities were good. Restaurants were very good.
Dianne
Se hospedó 6 noches en mayo de 2024
10/10 Excelente
Carmine
Viaje familiar
13 may. 2024
Le gustó: Limpieza, servicio y personal, servicios
Front lobby furniture, especially sectional couch, needs to be replaced as well as other furniture.
Carmine
Se hospedó 7 noches en mayo de 2024
Respuesta de General Manager, el 15 may. 2024
Dear Carmine,We appreciate your feedback and are happy to see that your overall stay was pleasant. Thank you for your suggestion about the lobby furniture. We'll keep your comments in mind, and we look forward to hosting you again at The Westin Grand Cayman Seven Mile Beach Resort & Spa!Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Timothy
Viaje familiar
10 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was awesome
Timothy
Se hospedó 7 noches en mayo de 2024
Respuesta de General Manager, el 13 may. 2024
Dear Timothy,Your five-star rating is a terrific compliment, and we trust you left our hotel feeling relaxed and rejuvenated. The next time your travels bring you our way, we'd love the opportunity to host you again!Travel Well,Jim MauerGeneral Manager
6/10 Aceptable
Adner
2 may. 2024
Adner
Se hospedó 3 noches en febrero de 2024
8/10 Bueno
Jeannette
Viaje familiar
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was nice and well kept with a beautiful beach front. Staff was friendly and helpful. Only downside is the beds. Double beds offered are really not large enough for 2 people to sleep in. While I know the beds come specifically advertised as doubles I wish they had a 2 queen option. In addition, during our stay a large company trip was there. Due to this certain activities were cancelled and whole parts of the resort were “reserved”. My kids wanted to jet ski and banana boat bc none of these were left for all the other paying customers at the resort!
Jeannette
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 29 abr. 2024
Dear Jeannette,Thank you for sharing your experience at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We're delighted you enjoyed our beautiful beachfront property and found our team accommodating. Your disappointment with the bed size and the impact of the company trip on available activities is understandable. Rest assured, we'll consider your feedback for future improvements. We hope to have the opportunity to welcome you back for a more fulfilling stay, where we can ensure a memorable experience for you and your family.Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Monique
Viaje en pareja
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel option. Great for both adults and families. Would stay again
Monique
Se hospedó 6 noches en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Monique,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa! We're thrilled to hear that you found our hotel to be an excellent option for both adults and families. Your satisfaction is our priority, and our team will be delighted to see you again. Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Lisa
Viaje familiar
6 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed with kids age 12
Resort is great lots of lounge space, crowded but did not feel crowded, great food on site and good location. Paid extra for water activities whic was expected and good service. Rooms a nice size
Lisa
Se hospedó 6 noches en marzo de 2024
Respuesta de The Westin Grand Cayman team, el 8 abr. 2024
Dear Lisa, thank you for your lovely feedback and for taking the time to write a review! We are looking forward to welcoming you again in the near future!
8/10 Bueno
Patrick
5 abr. 2024
Patrick
Se hospedó 4 noches en abril de 2024
Respuesta de The Westin Grand Cayman team, el 1 may. 2024
Dear Patrick, thank you for your nice feedback and for taking the time to review our hotel! We are looking forward to welcoming you back soon!
10/10 Excelente
Olga, zionsville
Viaje familiar
4 abr. 2024
Le gustó: Servicios
Very welcoming and friendly staff, we had a room on the left side of the hotel - very quiet, small patio, spacious.
Would definitely recommend
Olga
Se hospedó 6 noches en marzo de 2024
Respuesta de The Westin Grand Cayman team, el 8 abr. 2024
Dear Olga, thank you for your lovely feedback and for taking the time to write a review and recommending us! We are looking forward to welcoming you again in the near future!
10/10 Excelente
Rita
24 mar. 2024
Rita
Se hospedó 6 noches en marzo de 2024
Respuesta de The Westin Grand Cayman team, el 16 abr. 2024
Dear Rita, thank you for your lovely feedback and for taking the time to write a review! We are looking forward to welcoming you again in the near future!
4/10 Malo
Shadi
18 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room is very basic and the front desk did a poor job locating us in the room we asked for. They changed our room to an accessible room and when we asked for a normal room they refused. They later forced us to check out earlier in order to check in to a normal room meaning we would not have any room during the day from 12 to 4PM! When I refused they said we have to since they booked our room to another guest! Each time they offered us another room basically they downgraded the room! What a mess!
They also did not have enough beds with umbrella on the beach. Did not provide enough towels.
Shadi
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 22 mar. 2024
Dear Shadi,Thank you for taking the time to leave us a review. Our team is saddened to hear our accommodations did not exceed your expectations. What you have described differs from our usual high standards, and we will share it with our team to enhance our guests' experience. We hope you will consider giving us another chance so we can provide you with the excellent stay you deserve.Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Michelle
Viaje familiar
13 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful
Michelle
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 16 mar. 2024
Dear Michelle,Your five-star review is greatly appreciated. Our team is thrilled that we exceeded your expectations during your stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We hope your stay gave you the relaxation you needed to leave feeling rejuvenated. It was an honor to host you, and we look forward to seeing you again!Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Peter
Viaje familiar
29 feb. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
We loved your beautiful property. What an amazing beach.
The staff is fantastic. I have never met such a friendly, hardworking hotel staff.
I want to acknowledge Beata at Sun Ray , Carol, the concierge, Marina, the server at the outdoor bar, Kirk the bell captain, Lucia and especially Marline, of housekeeping.
Peter
Se hospedó 6 noches en febrero de 2024
Respuesta de General Manager, el 4 mar. 2024
Dear Peter,It was a pleasure hosting you at The Westin Grand Cayman Seven Mile Beach Resort & Spa! We're glad our friendly staff made you feel welcome and that you enjoyed the beautiful beach. Please come see us again for your next getaway.Travel Well,Jim MauerGeneral Manager
6/10 Aceptable
Anna
20 feb. 2024
Anna
Se hospedó 7 noches en febrero de 2024
Respuesta de The Westin Grand Cayman team, el 3 abr. 2024
Thank you for your kind feedback! We are happy to see you enjoyed your stay with us and please feel free to contact us to help us understand how we can improve your experience in the future!
6/10 Aceptable
Ronald T
Viaje familiar
16 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Ronald T
Se hospedó 7 noches en febrero de 2024
Respuesta de The Westin Grand Cayman team, el 3 abr. 2024
Thank you for your kind feedback! We are happy to see you enjoyed your stay with us and please feel free to contact us to help us understand how we can improve your experience in the future!
8/10 Bueno
Mary
11 feb. 2024
Mary
Se hospedó 5 noches en febrero de 2024
Respuesta de The Westin Grand Cayman team, el 3 abr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!
8/10 Bueno
Alun
6 feb. 2024
Alun
Se hospedó 3 noches en febrero de 2024
Respuesta de The Westin Grand Cayman team, el 3 abr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!
10/10 Excelente
Llyle
Viaje en pareja
6 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
we had the best relaxing Time of our lives
Llyle
Se hospedó 6 noches en enero de 2024
Respuesta de General Manager, el 9 feb. 2024
Dear Llyle,Thank you for visiting us at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We are pleased you had a relaxing time staying with us. Thanks for your kind words, and we cannot wait to have you back again the next time you need some time away!Travel Well,Jim MauerGeneral Manager
8/10 Bueno
nupur, lewis center
6 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nupur
Se hospedó 3 noches en febrero de 2024
Respuesta de The Westin Grand Cayman team, el 3 abr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!
8/10 Bueno
Antonios Georgios
5 feb. 2024
Antonios Georgios
Se hospedó 5 noches en enero de 2024
Respuesta de The Westin Grand Cayman team, el 3 abr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!
10/10 Excelente
Robert Carl
Viaje en grupo, Viaje en pareja
4 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
After reading all the reviews and now having just spent a week there, this is a nice resort, well maintained and friendly staff. If you understand the local economy and it’s a remote island that imports EVERYTHING, prices are very fair, not cheap but fair….
Robert Carl
Se hospedó 7 noches en enero de 2024
Respuesta de General Manager, el 6 feb. 2024
Dear Robert,Thanks so much for your review of The Westin Grand Cayman Seven Mile Beach Resort & Spa. We're thrilled you enjoyed your stay, including our immaculate accommodations, friendly team, and overall value. It would be wonderful to welcome you back soon for another memorable getaway!Travel Well,Jim MauerGeneral Manager
8/10 Bueno
Suzu
Viaje familiar
4 feb. 2024
Le gustó: Condiciones de la propiedad
Beach view excellent, cleaning staff great, grounds very clean
Suzu
Se hospedó 7 noches en enero de 2024
Respuesta de General Manager, el 6 feb. 2024
Dear Suzu,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa and for sharing your lovely review. We are delighted to hear our amazing staff, spotless property, and stunning beach views impressed you. We look forward to welcoming you back again to our little slice of paradise.Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Gregory
Viaje en pareja
4 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great central location, great restaurants within and around the hotel, staff very helpful and courteous and hotel room/grounds well kept.
Gregory
Se hospedó 7 noches en enero de 2024
Respuesta de General Manager, el 6 feb. 2024
Dear Gregory,Thank you so much for taking the time to share your thoughts with us. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! Receiving recognition for our hospitable team and immaculate facility is always appreciated as well. It was a pleasure having you here, and we hope you return soon!Travel Well,Jim MauerGeneral Manager
4/10 Malo
Michelle
Viaje en pareja
3 feb. 2024
No le gustó: Servicios y condiciones de la propiedad
Michelle
Se hospedó 6 noches en enero de 2024
Respuesta de The Westin Grand Cayman team, el 3 abr. 2024
Thank you for your kind feedback! We are sorry to see that we may not have exceeded your expectations! Please feel free to contact us to help us understand how we can improve your experience in the future!
10/10 Excelente
Candi
2 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect paradise
Candi
Se hospedó 5 noches en enero de 2024
Respuesta de General Manager , el 5 feb. 2024
Dear Candi,What an absolutely lovely way to describe your stay with us "Perfect paradise"! We are thrilled to know you enjoyed everything we have to offer and appreciate you sharing your lovely, five-star review. We look forward to welcoming you back for another amazing stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa. Travel Well,Jim MauerGeneral Manager
6/10 Aceptable
Karlee
21 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Karlee
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Robert
20 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Robert
Se hospedó 5 noches en enero de 2024
8/10 Bueno
lisa
19 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
we’ve been coming here for 15 years. beautiful property, pool and great service. love the coffee stand, delicious pool restaurants and Beach House. beach used to have 1/3 the chaises. problem is people not staying at the westin and paying westin prices are using our beach. too crowded now. i am so disappointed i may have to go elsewhere,
lisa
Se hospedó 5 noches en enero de 2024
Respuesta de General Manager, el 22 ene. 2024
Dear Lisa,Thank you for taking a moment to leave a review. It's always a thrill to welcome back a valued guest, and we appreciate you highlighting our excellent service, delicious offerings, and wonderful amenities. However, we regret that you were not fully satisfied with your experience. Your feedback about the beach will be shared with our internal team for further consideration, as we are always seeking new ways to improve. We hope to welcome you back in the future for a seamless experience worthy of a perfect rating.Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Scott B
16 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Scott B
Se hospedó 4 noches en enero de 2024
10/10 Excelente
Kristin
15 ene. 2024
Kristin
Se hospedó 5 noches en enero de 2024
10/10 Excelente
Shawn Jennie
Viaje familiar
10 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shawn Jennie
Se hospedó 5 noches en enero de 2024
6/10 Aceptable
Robert
9 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was disappointed with how many kids were left to run wild in the pool area no rules were enforced at all footballs and every other ball you can think of were being thrown and hitting every person in pool and bar area.
Robert
Se hospedó 8 noches en octubre de 2023
Respuesta de General Manager, el 12 ene. 2024
Dear Robert,Thank you for taking the time to share your constructive feedback. It's unfortunate the behavior of other guests impacted you. Please don't hesitate to reach out to one of our team members if there is anything we can do to improve your experience. We hope to have another opportunity to host you in the future. Travel Well,Jim MauerGeneral Manager
10/10 Excelente
gary
9 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
q
gary
Se hospedó 5 noches en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Dear Gary,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa to host your travels, and overall, we hope you had a terrific getaway. Come back anytime!Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Rommel
8 ene. 2024
Rommel
Se hospedó 4 noches en enero de 2024
8/10 Bueno
Karin
Viaje en grupo, Viaje familiar, Viaje familiar con niños
7 ene. 2024
Le gustó: Servicio y personal
The Westin is nestled between the Ritz and Kimpton and therefore convenient for food options. The beach location is beautiful and kid friendly. We enjoyed our family vacation.
We rated this hotel a 4 star because of several factors:
- the jacuzzis were cold and extremely dirty
- the pool is small and very cold
- the line to the cafe is always over 30 minutes long. They need to have two cashiers or have juices and pastries for sale at the store across the cafe.
- the food was ok and expensive.
Karin
Se hospedó 7 noches en diciembre de 2023
Respuesta de General Manager, el 12 ene. 2024
Dear Karin,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa for your family vacation and we appreciate you taking the time to share your feedback. While we are happy you enjoyed our great location and your stay overall, we are sorry you had a couple of disappointments. We are always working to improve so we will be sure to review your comments with our team. We look forward to being part of many more wonderful family memories.Travel Well,Jim MauerGeneral Manager
8/10 Bueno
Karin
7 ene. 2024
Karin
8/10 Bueno
Jeffrey
7 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay at the hotel and the dining options on property. The beach was beautiful and the location of the spa was very convenient.
The only complaint I had was the start of crowing roosters at 5 am and their incessant noise till 6:30 am. While I recognize this is not a hotel
Specific issue, it does behoove improved construction and replacement of windows to 2 layer glass or something more quieting. Thank you for a An otherwise wonderful stay.
Jeffrey
Se hospedó 5 noches en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Dear Jeffrey,It was an honor to host you at The Westin Grand Cayman Seven Mile Beach Resort & Spa. Our enviable oceanfront location provides a beautiful backdrop for a memorable getaway. However, we apologize for the wildlife waking you up early, and we appreciate your feedback and suggestions. Despite this, we're pleased you enjoyed the variety of dining options at our resort. We value you as our guest and hope you return soon. Travel Well,Jim MauerGeneral Manager
10/10 Excelente
Patty
Viaje familiar
7 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stay again!
This hotel is in a great location. There are several great restaurants across the street. I would avoid eating at the hotel. It is expensive. The shopping at the hotel is very reasonably priced and they have a great coffee shop. Everything was clean and everyone was very nice.
Patty
Se hospedó 5 noches en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Dear Patty,Thank you for your positive feedback on our location, nearby restaurants, and reasonably priced shopping options. We're glad you enjoyed our coffee shop and found our atmosphere friendly. Your insight regarding our on-site dining is also appreciated, as it is invaluable for our continuous improvement. We look forward to welcoming you back to The Westin Grand Cayman Seven Mile Beach Resort & Spa for another enjoyable stay.Travel Well,Jim MauerGeneral Manager
8/10 Bueno
Stephanie
Viaje familiar
6 ene. 2024
Le gustó: Limpieza y comodidad de las habitaciones
Stephanie
Se hospedó 4 noches en enero de 2024
8/10 Bueno
Elcin, Charlotte
1 ene. 2024
Elcin
Se hospedó 7 noches en diciembre de 2023
10/10 Excelente
Hany, Tucson
Viaje familiar
25 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean
Enjoyed the beach
Hany
Se hospedó 4 noches en diciembre de 2023
Respuesta de General Manager, el 27 dic. 2023
Dear Hany,Thank you for being our guest at The Westin Grand Cayman Seven Mile Beach Resort & Spa and for taking the time to leave your lovely, five-star review. We are delighted you enjoyed our spotless accommodations and are thrilled you had time to enjoy the beach. We wish you happy holidays and look forward to welcoming you back again soon.Travel Well,Jim MauerGeneral Manager
8/10 Bueno
matt
Viaje familiar
24 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Needs pool to be heated! Overall a nice stay. Beach house restaurant was great
matt
Se hospedó 4 noches en diciembre de 2023
Respuesta de General Manager, el 26 dic. 2023
Dear Matt,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa. We're glad you had a nice stay and enjoyed our culinary offerings. Your suggestion about heating the pool is greatly appreciated, and we'll consider it part of our ongoing efforts to enhance the guest experience. We are grateful for your feedback and would be pleased to welcome you back for another visit.Travel Well,Jim MauerGeneral Manager