Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests, first of all we apologize for your situation and what happened to you, the staff of the hotel are professional, honest people who have worked here for many years. Our manager has been cooperating and actively trying to help you solve the problem and advised you to call the police, we have explained the situation to you, we hope you understand We apologize for the trouble caused again.

Dear guest, thank you for staying in our SSAW Hotel Shanghai, and also sincerely thank you for your love and recognition of us. It is our bounden duty to let guests enjoy a wonderful stay experience. We sincerely appreciate your praise. We are honored, and at the same time, we are more motivated to continue to move forward, hoping to have more opportunities to serve you. Looking forward to seeing you again!

Dear guest, thank you for staying in our SSAW Hotel Shanghai, and also sincerely thank you for your love and recognition of us. It is our bounden duty to let guests enjoy a wonderful stay experience. We sincerely appreciate your praise. We are honored, and at the same time, we are more motivated to continue to move forward, hoping to have more opportunities to serve you. Looking forward to seeing you again!

Dear Quiteria, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us, especially think our rooms are spacious and comfortable and location is very central and convenient. Your comments regarding our breakfast hours and gym has been shared with our related department heads in order to improve on our products and services and we apologize for any inconvenience caused. We are however glad to have added a little extra to your Shanghai experience and now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Eduardo, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us, think our rooms are very comfortable, location is convenient and breakfast is very extensive. We're glad to have added a little extra to your Shanghai experience. We would love to have you back again sometime soon and wish you happy new year for now. Best regards, Seanna Pereira, Guest Relations Officer

Dear Luis Fernando, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our central location, comfort and bar. The pleasure was truly ours having you. We wish you safe upcoming travels and would love to have you back again sometime soon. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us and future guests. We are happy to understand you had an enjoyable time while staying with us and especially liked our facilities and central location. With the major tourist attractions on walking distance and the nearest metro station just a 3min walk away, it is indeed fairly easy to travel through the city. It was our pleasure having you as we now look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Alfredo, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your latest experiences with us. We are happy to understand you especially liked our central location. With the major touristic attractions on walking distance and the nearest metro station just 3 minutes away, it is indeed fairly easy to travel through the city. We thank you for recommending us to others and look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Gaspar, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us and future guests. It makes us very happy to understand you had been able to fully enjoy your stay with us and especially liked the view you had from your room. We however do apologize for the communication problems you encountered with our front-desk. Some speak English better than other and we make sure they attend English classes on a weekly basis in order to improve on their language skills. We hope you had a pleasant journey back home and very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experience with us and future guests. It makes us happy to understand you liked several aspects of our hotel, especially our central location, luxurious equipped rooms, good wifi and extensive breakfast buffet with both western and local dishes. Every day our cooks put a lot of effort into our breakfast buffet in order to select dishes up to everyone's liking. We are happy to have added that little extra to your Shanghai experience and now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer

Dear Yuli, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are glad to understand you liked several aspects of our hotel, especially our location. English in China is indeed minimum but we are glad to understand that our front-desk associates try their best to help our guests around town. We hope you had a pleasant journey back home and now look forward to your next stay with us. Best regards, Seanna Pereira, Guest Realtions Officer.

Dear Gustavo, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experience with us. it has been our pleasure to have been of great service and feel happy you find our hotel reasonable. We hope you had a pleasant journey back home and look forward to your return so you can explore more of the world's 2nd biggest city. Best regards, Seanna Pereira, Guest Relations Officer

Dear Rosa, Warm greetings from SSAW Boutique Hotel Shanghai bund and thank you for sharing your most recent experience with us. We are delighted to receive a full score and feel very proud to have made your stay that comfortable. We appreciate your compliments towards our staff and feel happy we have been of great service to you. We hope you have had a pleasant journey back home and can not wait to have you back here soon. Best regards, Seanna Pereira, Guest Relations Officer

Dear Lalo, In name of the entire team here at SSAW Boutique Hotel Shanghai Bund, I would like to thank you for staying with us recently and sharing your comments regarding that. It was our pleasure having you here. We always do our best to provide the best possible service to our valued guests which is why our team was delighted to receive such positive comments. We look forward welcoming you here again. Best regards,

Dear Michele, Thank you very much for taking the time to share your positive feedback with us and the travel community. We are delighted to learn you have enjoyed your overall stay with us! It will be a great pleasure welcoming you in our hotel again in the future. Best regards, Rinske Mars, Guest Service Officer

Dear Michele, Warm greetings from the entire team of SSAW Boutique Hotel Shanghai Bund. We are absolutely delighted to read you have been able to enjoy your overall stay with us. It was a true pleasure assisting you and we are very satisfied to read that you have fully enjoyed our Intercontinental Breakfast Buffet and our helpful staff. For now we wish you safe upcoming travels and we hope we will have the pleasure of welcoming you again if you ever find the chance to return to Shanghai. Best regards, Rinske Mars, Guest Service Officer

Dear Nicolas, Warm greetings from the entire team here at SSAW Boutique Hotel Shanghai Bund. Thank you very much for taking the time sharing your comments with us and the travel community. We are glad to understand you enjoyed your overall stay and liked our central location in downtown Shanghai. We look forward welcoming you here again in the future. Best regards, Niels Taal, Operations Manager

Dear Pablo, Thank you very much for taking the time sharing your comments with us. We sincerely appreciate your time and efforts. We are disappointed to read that, besides our central location, you did not enjoy your stay with us. It is our goal to ensure all valued guests have an enjoyable stay. Please be certain that I will share your comment regarding the cleaning service with the management in order to improve this aspect. We have the pleasure of welcoming many (returning) guests and I sincerely hope you will give us another chance to showing you our care. Best regards, Niels Taal, Operations Manager

Dear Ana, Thank you very much for choosing SSAW Boutique Hotel Shanghai Bund when you visited Shanghai recently. I am glad to read your comments about our central location and that you would recommend our hotel to others. You are indeed correct by saying our hotel is decorated in a South East Asian style. I still hope you liked our decoration and atmosphere and look forward welcoming you here again. Best regards, Niels Taal, Operations Manager

Dear valued Guest, Thank you very much for choosing SSAW Boutique Hotel Shanghai Bund recently. We appreciate your kind comments and a 5 out of 5 rating. It would be our pleasure welcoming you here again soon if you ever return to Shanghai.

Dear Filiberto, In name of the entire team here at SSAW Boutique Hotel Shanghai Bund, I would like to thank you for sharing your experiences with us and the travel community. We are glad reading that you enjoyed your overall stay and we sincerely hope welcoming you here once more. Best regards, Niels Taal, Operations Manager

Dear Ana Maria, Thank you very much for sharing your positive review with us. We are doing our utmost best to provide the best possible services and we are glad to read you enjoyed your overall stay at SSAW Boutique Hotel Shanghai Bund. We now look forward welcoming you here again if you ever visit Shanghai in the future. Best regards, Niels Taal, Operations Manager

Dear Silvia Noemi, Thank you very much for choosing SSAW Boutique Hotel Shanghai when you visited Shanghai recently. We very much appreciate your comments and these will be shared with our team. It would be our pleasure welcoming you here again soon. Best regards, Niels Taal, Operations Manager

Dear Francisco J, Thank you very much for sharing your experiences with us and the travel community. We are very sorry reading your comments regarding the cleanliness and the smell and we hoped you informed us about your thoughts during your stay. We usually receive lots of positive feedback regarding our rooms and we hope to have the pleasure of welcoming you here again to show you our improvements. Best regards, Niels Taal, Operations Manager

Dear Cesar Mario, Thank you very much for sharing your experiences with us and the travel community. We are glad to read that believed SSAW Boutique Hotel Shanghai Bund is a nice hotel. We are however sorry for the experience regarding the temperature in the room. The temperature in Shanghai dropped to 18 degrees Celsius last week. After receiving your complaint during the night, we lowered the A/C temperature for you. In the morning, I indeed spoke to you about this case and apologized to you personally. In order to explain the full situation to you and to apologize to you once more (you were in a hurry when you left the hotel), I asked if you could leave your email address so I could contact you. The email was sent to the email address but it could not be delivered because the email address is incorrect. Since you booked through a travel agency, we could not immediately retrieve your contact details so had to ask for these by email. We are once again sorry for any inconvenience caused and still hope to welcome you here again soon. Best regards, Niels Taal, Operations Manager

Dear Hugo, Thank you very much for staying at SSAW Boutique Hotel Shanghai Bund. We are truly delighted reading that you enjoyed several aspects of our boutique hotel, such as our breakfast spread, central location and comfortable rooms. We hope to have the pleasure of welcoming you here again very soon. Best regards, Niels Taal, Operations Manager

Dear Jose, Thank you very much for sharing your comments about your recent stay at SSAW Boutique Hotel Shanghai Bund. We sincerely hope welcoming you here again soon and we wish you all the best. Kind regards, Niels Taal, Operations Manager

Dear Pilar, Warm greetings from the entire team here at SSAW Boutique Hotel Shanghai Bund. It has been our pleasure having you here with us. We are truly delighted reading your positive comments about our central location in town, our helpful staff and our extensive breakfast selection. We now hope to have the pleasure of welcoming you here again in the near future. Best regards, Niels Taal, Operations Manager

Dear Jose, Thank you very much for sharing your feedback with us and the travel community. We are glad reading your positive comments about our hotel. We now look forward welcoming you here again very soon on one of your return trips to Shanghai. Best regards, Niels Taal, Operations Manager

Dear Jose, Thank you very much for choosing SSAW Boutique Hotel Shanghai Bund when you visited Shanghai recently. It has been our pleasure having you here and we are glad to read your postive comments. We now look forward welcoming you here again in the not too distant future. Best regards, Niels Taal, Operations Manager

Dear Adrian, Warm greetings from the entire team here at SSAW Boutique Hotel Shanghai Bund today and thank you for sharing your experience with us. We are pleased to read that you have enjoyed various aspects of our hotel. We will take your comments on board to improve our hotel and we still hope to have the pleasure of welcoming you here again soon. Best regards, Niels Taal, Operations Manager

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guest, hello! Thank you for staying at SSAW Hotel Shanghai and sharing your experience with us. I am sorry that you did not have a satisfactory stay experience this time. Living comfortably is the expectation of every traveler and the ultimate goal of hotel services when you are away from home. We will continue to improve ourselves and learn from guests' suggestions to present better services to them. Looking forward to your next stay!

Hello, ladies and gentlemen! Thank you very much for your affirmation of our hotel as well as your valuable comments and suggestions. For your valuable suggestions and suggestions, we will study carefully and strive to improve and improve. A comfortable stay is the expectation of every outbound traveler and the ultimate goal of hotel service. We need to remind you that if you need a safe, you can contact us and an employee will deliver the safe to your room. The refrigerator is also standard in every room, usually in the cabinet below. You are welcome to use it next time. We will continue to improve ourselves and provide better service to our guests. Look forward to your next stay!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!